HP Color LaserJet 3800
Рейтинг
Снят с производства
Тип устройства
Принтер
Технология печати
лазерная
Макс. формат
A4
Число страниц в месяц
65000
Скорость печати
A4
21
Цветность печати
цветная
Общие характеристики |
|
|---|---|
Макс. формат |
A4 |
Тип устройства |
Принтер |
Размещение |
настольный |
Цветность печати |
цветная |
Печать фотографий |
|
Факс |
|
Телефон |
|
Копир |
|
Сканер |
|
Технология печати |
лазерная |
Тип |
лазерный/светодиодный |
Область применения |
средний офис |
Число страниц в месяц |
65 000 |
Принтер |
|
Количество цветов |
4 |
Прямая печать |
|
Печать без полей |
|
Двусторонняя печать |
|
Макс, разрешение для ч/б печати |
|
| По Y | 600 |
| По X | 600 |
Скорость ч/б печати |
|
| A4 | 21 |
Время выхода первого отпечатка |
|
| Ч/б | 12,5 |
Расходные материалы |
|
Ресурс цветного картриджа/тонера |
4 000 |
Количество картриджей |
4 |
Ресурс ч/б картриджа/тонера |
6 000 |
Печать на: |
|
| Глянцевой бумаге |
|
| Этикетках |
|
| Конвертах |
|
| Пленках |
|
| Матовой бумаге |
|
| Фотобумаге |
|
| CD/DVD |
|
| Рулоне |
|
Плотность бумаги |
|
| Максимальная | 220 |
| Минимальная | 60 |
Телефон |
|
Проводная трубка |
|
Беспроводная трубка |
|
АОН |
|
Caller ID |
|
Автоответчик |
|
Стандарт DECT |
|
Спикерфон |
|
Языки управления |
|
| PostScript 3 |
|
| PostScript |
|
| PCL 5c |
|
| PCL 5e |
|
| PostScript 2 |
|
|
|
|
| PPDS |
|
Лотки |
|
Подача бумаги |
|
| Стандартная | 350 |
| Максимальная | 850 |
Вывод бумаги |
|
| Максимальный | 250 |
| Стандартный | 250 |
Финишер |
|
Электронная сортировка |
|
Сортер |
|
Степлер |
|
Брошюровщик |
|
Сортировка со сдвигом |
|
Интерфейсы |
|
USB |
|
Устройство для чтения карт памяти |
|
FireWire (IEEE 1394) |
|
Wi-Fi |
|
Bluetooth |
|
Ethernet (RJ-45) |
|
RS-232 |
|
Инфракрасный порт |
|
LPT |
|
Версия USB |
2,0 |
Количество слотов расширения |
1 |
Память/Процессор |
|
Процессор |
MIPS 20KC |
Макс, объем памяти |
544 |
Частота процессора |
533 |
Объем памяти |
96 |
Дополнительная информация |
|
Экран |
|
Мин. системные требования |
|
Поддержка ОС |
|
| Mac OS |
|
| Linux |
|
| Windows |
|
| DOS |
|
Потребляемая мощность |
|
| В режиме ожидания | 15 |
| При работе | 437 |
Габариты |
|
Высота |
400 |
Ширина |
400 |
Глубина |
450 |
Вес |
27,1 |
Модули
Internal components (5 of 5)
INTERNAL COMPONENTS 2
DUPLEX
Internal components (3 of 5)
Paper-pickup assembly (HP CLJ 3000)
Duplexing reverse-drive assembly (duplex models)
Multipurpose tray assembly (tray 1)
External panels and covers (2 of 2)
Duplexing-feed drive assembly (duplex models)
REGISTRATION ASSEMBLY
Electronic transfer belt (duplex models)
Internal components (4 of 5)
External panels and covers (1 of 2)
Electronic transfer belt (simplex models)
COVERS and LABELS
500-sheet feeder PCA
Front-cover assembly (simplex model)
Internal components (1 of 5)
Fuser drive assembly
Paper-pickup assembly (HP CLJ 3600/3800/CP3505)
500-sheet feeder paper-pickup assembly
PCAs
FRAME L
Duplex-paper feed assembly (duplex models)
Developing separation-drive assembly
Paper-pickup drive assembly
Fuser
Internal components (2 of 5)
Cassette (tray 2)
PAPER FEED
Front-cover assembly (duplex model)
500-sheet feeder cassette (tray 3)
Детали PCAs
| Деталь: | COVER, REAR |
| Парткод: | RC1-6627-000CN |
| Деталь: | COVER |
| Парткод: | RC1-7577-000CN |
| Деталь: | Cable, drive flat 1 |
| Парткод: | RK2-0969-000CN |
| Деталь: | Cable, drive flat 2 |
| Парткод: | RK2-0970-000CN |
| Деталь: | Duct 1 |
| Парткод: | RC1-7546-000CN |
| Деталь: | Relay, PCA (HP CLJ 3000 only) |
| Парткод: | RM1-2582-000CN |
| Деталь: | Relay, PCA (HP CLJ 3600/3800/CP3505 only) |
| Парткод: | RM1-2632-000CN |
| Цена: | 1 600 ₽ |
| Деталь: | CABLE, PANEL CONNECTING |
| Парткод: | RM1-2587-000CN |
| Деталь: | CABLE, POWER CONTROL |
| Парткод: | RM1-2592-000CN |
| Деталь: | Cable, clamp |
| Парткод: | WT2-5944-000CN |
| Деталь: | Multipurpose tray paper-pickup gear assembly |
| Парткод: | RM1-2704-000CN |
| Деталь: | Shield, PCA |
| Парткод: | RC1-7599-000CN |
| Деталь: | COVER, CONNECTOR |
| Парткод: | RC1-6607-000CN |
| Деталь: | COVER, PAPER SENSOR |
| Парткод: | RC1-6611-000CN |
| Деталь: | COVER, REGISTRATION SENSOR |
| Парткод: | RC1-6612-000CN |
| Деталь: | Плата низковольтного питания |
| Парткод: | CB441-67903 |
| Цена: | 7 400 ₽ |
| Деталь: | Панель управления, в сборе |
| Парткод: | RK2-0989-040CN |
| Цена: | 7 100 ₽ |
| Деталь: | Плата высоковольтного питания |
| Парткод: | RM1-2578-100CN |
| Цена: | 12 100 ₽ |
| Деталь: | Плата контроллера питания |
| Парткод: | RM1-2580-150CN |
| Цена: | 17 900 ₽ |
| Деталь: | Блок лазера |
| Парткод: | RM1-6338-000CN |
| Цена: | 6 300 ₽ |
| Деталь: | Главный редуктор, в сборе |
| Парткод: | CB441-67907 |
| Цена: | 5 600 ₽ |
| Деталь: | Шестерня редуктора |
| Парткод: | RC1-6571-000CN |
| Цена: | 320 ₽ |
| Деталь: | Рычаг блокировочного рычага |
| Парткод: | RC1-6645-010CN |
| Цена: | 170 ₽ |
| Деталь: | Держатель узла переноса изображения |
| Парткод: | RC1-6673-020CN |
| Цена: | 300 ₽ |
| Деталь: | Правый пластиковый держатель картриджа |
| Парткод: | RC1-6771-020CN |
| Цена: | 320 ₽ |
| Деталь: | Контакты высоковольтного питания к картриджам, в сборе |
| Парткод: | RM1-2683-020CN |
| Деталь: | COVER, GEAR |
| Парткод: | RC1-6405-000CN |
| Цена: | 320 ₽ |
| Деталь: | GUIDE, CASSETTE FRONT, LEFT |
| Парткод: | RC1-6499-000CN |
| Деталь: | GUIDE, CASSETTE FRONT, RIGHT |
| Парткод: | RC1-6502-000CN |
| Деталь: | CAM, SLIDE, LEFT |
| Парткод: | RC1-6638-000CN |
| Цена: | 250 ₽ |
| Деталь: | ROD, LINK, LEFT |
| Парткод: | RC1-6639-000CN |
| Деталь: | ROD, LINK, RIGHT |
| Парткод: | RC1-6646-000CN |
| Деталь: | FOOT, REAR |
| Парткод: | RC1-6650-000CN |
| Деталь: | Holder, ETB, left |
| Парткод: | RC1-6673-000CN |
| Деталь: | Holder, ETB, right |
| Парткод: | RC1-6674-000CN |
| Цена: | 350 ₽ |
| Деталь: | MOUNT, HINGE, LEFT |
| Парткод: | RC1-6684-000CN |
| Деталь: | Cable, duplex docking |
| Парткод: | RM1-2609-000CN |
| Деталь: | Motor, AC 24V, 9W |
| Парткод: | RK2-0939-000CN |
| Цена: | 2 200 ₽ |
| Деталь: | CABLE, SENSOR |
| Парткод: | RM1-2603-000CN |
| Деталь: | Right-rear base assembly |
| Парткод: | RM1-2678-000CN |
| Деталь: | Plate, gear 3 |
| Парткод: | RL1-1069-000CN |
| Деталь: | Foot, rubber assembly, front |
| Парткод: | RL1-1067-000CN |
| Деталь: | Plate lock release |
| Парткод: | RC1-6833-000CN |
| Деталь: | Cassette sensor PCA |
| Парткод: | RM1-2576-000CN |
| Деталь: | Spring, tension (HP CLJ 3000) |
| Парткод: | RC1-6516-000CN |
| Деталь: | Bushing (HP CLJ 3000) |
| Парткод: | RC1-6517-000CN |
| Деталь: | Bushing (HP CLJ 3000) |
| Парткод: | RC1-6518-000CN |
| Деталь: | Pre-registration rachet (HP CLJ 3000) |
| Парткод: | RC1-6444-000CN |
| Деталь: | Spring, compression (HP CLJ 3000) |
| Парткод: | RC1-6520-000CN |
| Деталь: | Gear, 18T (HP CLJ 3000) |
| Парткод: | RC1-6521-000CN |
| Деталь: | Preregistration-guide assembly (HP CLJ 3000) |
| Парткод: | RM1-2775-000CN |
| Деталь: | Block, Multipurpose path (HP CLJ 3000) |
| Парткод: | RC1-7959-000CN |
| Деталь: | Media sensor case |
| Парткод: | RC1-6394-000CN |
| Деталь: | Paper-pickup assembly (HP CLJ 3000) |
| Парткод: | RM1-2774-000CN |
| Деталь: | Cable, duplexing (duplex models) |
| Парткод: | RM1-2616-000CN |
| Деталь: | Cable, duplexing sensor (duplex models) |
| Парткод: | RM1-2618-000CN |
| Деталь: | Duplexing reverse-drive assembly (duplex models) |
| Парткод: | RM1-2721-000CN |
| Деталь: | Multipurpose tray assembly (tray 1) |
| Парткод: | RM1-2711-000CN |
| Деталь: | Interlock-switch assembly |
| Парткод: | RM1-2670-000CN |
| Деталь: | Upper cover assembly (fuser door) (simplex models) |
| Парткод: | RM1-2671-000CN |
| Деталь: | Top-cover assembly (simplex models) |
| Парткод: | RM1-2672-030CN |
| Деталь: | Top-cover assembly (duplex models) |
| Парткод: | RM1-2713-020CN |
| Деталь: | Face-down tray assembly (HP CLJ 3000) |
| Парткод: | RM1-2777-020CN |
| Деталь: | Face-down tray assembly (HP CLJ 3600/3800/CP3505) |
| Парткод: | RM1-2750-020CN |
| Цена: | 1 300 ₽ |
| Деталь: | Cable, duplexing (duplex models) |
| Парткод: | RM1-2617-000CN |
| Деталь: | TORSION SPRING |
| Парткод: | RC1-7628-000CN |
| Деталь: | Simplex page-delivery flay |
| Парткод: | RC1-6286-000CN |
| Деталь: | Duplex page, duplex flag |
| Парткод: | RC1-6755-000CN |
| Деталь: | Cable, paper-full (simplex models) |
| Парткод: | RM1-2630-000CN |
| Деталь: | Connector, snap-tight (simplex models) |
| Парткод: | VS1-7207-003CN |
| Деталь: | Cable, paper-full (duplex models) |
| Парткод: | RM1-2620-000CN |
| Деталь: | Upper cover assembly (fuser door) (duplex models) |
| Парткод: | RM1-2714-000CN |
| Деталь: | Duplexing-feed drive assembly (duplex models) |
| Парткод: | RM1-2720-000CN |
| Деталь: | Ролик захвата бумаги из кассеты на 250 листов |
| Парткод: | Q5982-67926 |
| Цена: | 270 ₽ |
| Деталь: | Дополнительный податчик документов |
| Парткод: | Q5985A |
| Цена: | 7 400 ₽ |
| Деталь: | Привод узла подачи бумаги, в сборе |
| Парткод: | RM1-2679-020CN |
| Цена: | 1 900 ₽ |
| Деталь: | Ricoh FT4420 |
| Парткод: | RM1-2705-080CN |
| Цена: | 7 400 ₽ |
| Деталь: | Лоток ручной подачи бумаги, в сборе |
| Парткод: | RM1-2711-040CN |
| Цена: | 600 ₽ |
| Деталь: | Ролик захвата бумаги из кассеты на 500 листов, в сборе |
| Парткод: | RM1-2727-000CN |
| Цена: | 470 ₽ |
| Деталь: | Кассета на 500 листов |
| Парткод: | RM1-2732-030CN |
| Цена: | 7 600 ₽ |
| Деталь: | Площадка отделенич бумаги из кассеты на 500 листов, в сборе |
| Парткод: | RM1-2735-020CN |
| Цена: | 360 ₽ |
| Деталь: | Узел захвата бумаги, в сборе |
| Парткод: | RM1-2755-080CN |
| Цена: | 4 900 ₽ |
| Деталь: | Electronic transfer belt (duplex models) |
| Парткод: | RM1-2752-000CN |
| Деталь: | HOLDER, DRAWER CONNECTOR |
| Парткод: | RC1-6652-000CN |
| Деталь: | HOLDER, DRAWER |
| Парткод: | RC1-6653-000CN |
| Деталь: | GUIDE, CABLE, LEFT |
| Парткод: | RC1-6681-000CN |
| Деталь: | Arm, switch-link |
| Парткод: | RC1-6700-000CN |
| Деталь: | Guide, flexible flat cable 1 |
| Парткод: | RC1-6772-000CN |
| Деталь: | Guide, flexible flat cable 2 |
| Парткод: | RC1-6773-000CN |
| Деталь: | GUARD, CABLE |
| Парткод: | RC1-6825-000CN |
| Деталь: | BRACKET, LEFT, REAR |
| Парткод: | RC1-7551-000CN |
| Деталь: | Sensor, temperature |
| Парткод: | WP2-5214-000CN |
| Цена: | 1 300 ₽ |
| Деталь: | CABLE, ENVIRONMENT SENSOR |
| Парткод: | RM1-2595-000CN |
| Деталь: | Cable, ETB |
| Парткод: | RM1-2608-000CN |
| Деталь: | CABLE, DRUM MOTOR |
| Парткод: | RM1-2610-000Cn |
| Деталь: | CABLE, SOLENOID |
| Парткод: | RM1-2611-000CN |
| Деталь: | CABLE, CASSETTE |
| Парткод: | RM1-2613-000CN |
| Деталь: | Cable, drum motor (HP CLJ 3000) |
| Парткод: | RM1-2629-000CN |
| Деталь: | Cable, drum motor (HP CLJ 3600/3800/CP3505) |
| Парткод: | RM1-2614-000CN |
| Деталь: | Cable, paper-full |
| Парткод: | RM1-2628-000CN |
| Деталь: | Fuser cable assembly |
| Парткод: | RM1-2597-000CN |
| Деталь: | CABLE, DRIVE POWER |
| Парткод: | RM1-2605-000CN |
| Деталь: | Scanner assembly (HP CLJ 3000) |
| Парткод: | RM1-2952-000CN |
| Деталь: | Scanner assembly (HP CLJ 3600/3800/CP3505) |
| Парткод: | RM1-2640-000CN |
| Деталь: | Link, multipurpose tray (tray 1) hinge left |
| Парткод: | RC1-6381-000CN |
| Деталь: | Link, multipurpose tray (tray 1) hinge right |
| Парткод: | RC1-6382-000CN |
| Деталь: | SPRING, TENSION |
| Парткод: | RC1-6383-000CN |
| Цена: | 320 ₽ |
| Деталь: | COVER, LEFT |
| Парткод: | RC1-6687-000CN |
| Деталь: | Cover, multipurpose tray (tray 1) |
| Парткод: | RC1-6690-000CN |
| Деталь: | Cover, cassette rear right (hinge) |
| Парткод: | RC1-6691-000CN |
| Деталь: | Cover, cassette rear left |
| Парткод: | RC1-6792-000CN |
| Деталь: | COVER, REAR LOWER |
| Парткод: | RC1-7550-000CN |
| Деталь: | COVER, RIGHT |
| Парткод: | RM12669000CN |
| Деталь: | Multipurpose tray (tray 1) extension tray assembly |
| Парткод: | RM1-2710-000CN |
| Цена: | 800 ₽ |
| Деталь: | Motor, DC (ETB) (simplex models) |
| Парткод: | RK2-0937-000CN |
| Деталь: | Electronic transfer belt (simplex models) |
| Парткод: | RM1-2759-000CN |
| Деталь: | Правая часть корпуса |
| Парткод: | RC1-6613-000CN |
| Деталь: | Левая часть корпуса |
| Парткод: | RC1-6614-000CN |
| Деталь: | Задняя часть корпуса |
| Парткод: | RC1-6615-000CN |
| Деталь: | Нижняя часть корпуса |
| Парткод: | RC1-6616-000CN |
| Деталь: | Передняя крышка лотка ручной подачи бумаги |
| Парткод: | RL1-1097-000CN |
| Цена: | 1 900 ₽ |
| Деталь: | Винт |
| Парткод: | XA9-1420-000 |
| Цена: | 1 100 ₽ |
| Деталь: | Cover, HIP (M880) |
| Парткод: | XA9-1499-000CN |
| Деталь: | PCA assembly (500-sheet feeder) |
| Парткод: | RM1-2583-000CN |
| Деталь: | Front-cover assembly (simplex models) |
| Парткод: | RM1-2673-000CN |
| Деталь: | HOLDER, FAN |
| Парткод: | RC1-6631-000CN |
| Деталь: | DUCT, FAN |
| Парткод: | RC1-6632-000CN |
| Цена: | 320 ₽ |
| Деталь: | Lever lock, left |
| Парткод: | RC1-6633-000CN |
| Цена: | 200 ₽ |
| Деталь: | SPRING, TENSION |
| Парткод: | RC1-6634-000CN |
| Цена: | 90 ₽ |
| Деталь: | LEVER, LOCK SLIDE, LEFT |
| Парткод: | RC1-6636-000CN |
| Цена: | 440 ₽ |
| Деталь: | LEVER, LOCK SLIDE, RIGHT |
| Парткод: | RC1-6643-000CN |
| Цена: | 260 ₽ |
| Деталь: | CAM, SLIDE, RIGHT |
| Парткод: | RC1-6645-000CN |
| Деталь: | LEVER, LOCK, LEFT UPPER |
| Парткод: | RC1-7618-000CN |
| Цена: | 150 ₽ |
| Деталь: | Cover, slide plate, right |
| Парткод: | RC1-6824-000CN |
| Деталь: | SPRING, GROUNDING |
| Парткод: | RC1-7583-000CN |
| Деталь: | FAN |
| Парткод: | RK2-0954-000CN |
| Цена: | 1 500 ₽ |
| Деталь: | LEVER, LOCK, RIGHT |
| Парткод: | RC1-6640-000CN |
| Деталь: | SPRING, GROUNDING |
| Парткод: | RC1-6641-000CN |
| Деталь: | SPRING, TENSION |
| Парткод: | RC1-6677-000CN |
| Деталь: | Cartridge, guide, left assembly |
| Парткод: | RC1-6629-000CN |
| Цена: | 600 ₽ |
| Деталь: | GEAR, 58T |
| Парткод: | RC16571-000CN |
| Деталь: | BUSHING |
| Парткод: | RC1-6573-000CN |
| Деталь: | GEAR, 29T |
| Парткод: | RC1-6575-000CN |
| Цена: | 320 ₽ |
| Деталь: | Cartridge, guide, right assembly |
| Парткод: | RM1-2771-000CN |
| Цена: | 1 500 ₽ |
| Деталь: | Contact-holder assembly |
| Парткод: | RM1-2683-000CN |
| Деталь: | Media-sensor cassette assembly (HP CLJ 3600/3800/CP3505) |
| Парткод: | RM1-2756-000CN |
| Деталь: | Guide, duplexing external (duplex models) |
| Парткод: | RC1-6744-000CN |
| Деталь: | COVER, GUIDE CROSSMEMBER |
| Парткод: | RC1-6795-000CN |
| Деталь: | SPRING, TENSION |
| Парткод: | RC1-7552-000CN |
| Деталь: | LATCH, LEFT |
| Парткод: | RC1-7554-000CN |
| Деталь: | LATCH, RIGHT |
| Парткод: | RC1-7555-000CN |
| Деталь: | DUCT, 2 |
| Парткод: | RC1-7547-000CN |
| Деталь: | DUCT, 3 |
| Парткод: | RC1-7548-000CN |
| Деталь: | CABLE, PANEL |
| Парткод: | RM1-2596-000CN |
| Деталь: | Cable, media sensor cassette assembly (HP CLJ 3600/3800/ CP3505) |
| Парткод: | RM1-2589-000CN |
| Деталь: | Cable, fuser drive |
| Парткод: | RM1-2619-000CN |
| Деталь: | Fuser drive assembly |
| Парткод: | RM1-2668-000CN |
| Цена: | 5 500 ₽ |
| Деталь: | Multipurpose tray roller (HP CLJ 3600/3800/CP3505) |
| Парткод: | RM1-2741-000CN |
| Цена: | 190 ₽ |
| Деталь: | Cover, cassette roller assembly (HP CLJ 3600/3800/CP3505) |
| Парткод: | RC1-6609-000CN |
| Деталь: | CASSETTE |
| Парткод: | RM1-2702-000CN |
| Деталь: | Multipurpose tray separation-pad assembly (HP CLJ 3600/3800/CP3505) |
| Парткод: | RM1-2699-000CN |
| Цена: | 330 ₽ |
| Деталь: | Paper-pickup assembly (HP CLJ 3600/3800/CP3505) |
| Парткод: | RM1-2755-000CN |
| Деталь: | Photointerruptor |
| Парткод: | WG8-5696-000CN |
| Цена: | 350 ₽ |
| Деталь: | CABLE, OPTION SENSOR |
| Парткод: | RM1-2625-000CN |
| Деталь: | Sensor, media assembly |
| Парткод: | RM1-2757-000CN |
| Деталь: | Paper-pickup-roller assembly (500-sheet feeder) |
| Парткод: | RM12727000CN |
| Деталь: | Cable, option media sensor (500-sheet feeder) |
| Парткод: | RM1-2624-000CN |
| Деталь: | 500-sheet feeder paper-pickup assembly |
| Парткод: | RM1-2725-000CN |
| Деталь: | Formatter, new, HP Color LaserJet 3000 and 3000n Series only (128 MB) |
| Парткод: | Q5982-67907 |
| Деталь: | Formatter, exchange, HP Color LaserJet 3000 and 3000n Series only (128 MB) |
| Парткод: | Q5982-69001 |
| Деталь: | Formatter, new, HP Color LaserJet 3000dn and 3000dtn Series only (256 MB) |
| Парткод: | Q5982-67908 |
| Деталь: | Formatter, exchange, HP Color LaserJet 3000dn and 3000dtn Series only (256 MB) |
| Парткод: | Q5982-69002 |
| Цена: | 6 800 ₽ |
| Деталь: | Formatter, new, HP Color LaserJet 3800 and 3800n printers only (128 MB) |
| Парткод: | Q5982-67907 |
| Деталь: | Formatter, exchange, HP Color LaserJet 3800 and 3800n printers only (128 MB) |
| Парткод: | Q5982-69001 |
| Деталь: | Formatter, new, HP Color LaserJet 3800dn and 3800dtn printers only (256 MB) |
| Парткод: | Q5982-67908 |
| Деталь: | Formatter, exchange, HP Color LaserJet 3800dn and 3800dtn printers only (256 MB) |
| Парткод: | Q5982-69002 |
| Цена: | 6 800 ₽ |
| Деталь: | Formatter, new, HP Color LaserJet CP3505 |
| Парткод: | CB441-67901 |
| Деталь: | Formatter, exchange, HP Color LaserJet CP3505 |
| Парткод: | CB441-69001 |
| Деталь: | I controller (formatter), HP Color LaserJet 3600 Series only |
| Парткод: | Q5987-67901 |
| Деталь: | Firmware, Compact Flash, HP Color LaserJet 3000 Series only |
| Парткод: | Q7725-67903 |
| Деталь: | Firmware, Compact Flash, HP Color LaserJet 3600/3800/ CP3505 Series only |
| Парткод: | Q7725-67902 |
| Деталь: | DIMM, 64 MB DDR SDRAM, HP Color LaserJet 3600 Series only |
| Парткод: | Q7800-67951 |
| Деталь: | DC controller PCA assembly (HP CLJ 3000) |
| Парткод: | RM1-2600-000CN |
| Деталь: | DC controller PCA assembly (HP CLJ 3600/3800/CP3505) |
| Парткод: | RM1-2580-000CN |
| Деталь: | High-voltage PCA assembly |
| Парткод: | RM1-2578-000CN |
| Деталь: | Low-voltage power PCA assembly (110V-127V) |
| Парткод: | RM1-4377-000CN |
| Деталь: | Low-voltage power PCA assembly (220V-240V) |
| Парткод: | RM1-4378-000CN |
| Деталь: | Control panel-assembly (HP CLJ 3000) |
| Парткод: | RK2-0996-000CN |
| Деталь: | Control-panel assembly (HP CLJ 3600/3800/CP3505) |
| Парткод: | RK2-0989-000CN |
| Деталь: | Driver PCA |
| Парткод: | RM1-2581-000CN |
| Цена: | 1 300 ₽ |
| Деталь: | Cartridge-sensor PCA |
| Парткод: | RM1-2585-000CN |
| Цена: | 2 500 ₽ |
| Деталь: | Duplexing PCA assembly (duplex models) |
| Парткод: | RM1-2584-000CN |
| Цена: | 1 300 ₽ |
| Деталь: | Прижимной вал |
| Парткод: | RC1-6229-030 |
| Цена: | 2 500 ₽ |
| Деталь: | Подшипник прижимного вала |
| Парткод: | RC1-6263-000 |
| Цена: | 290 ₽ |
| Деталь: | Шестерня оси в узле термозакрепления |
| Парткод: | RC1-6267-000 |
| Цена: | 220 ₽ |
| Деталь: | Шестерня прижимного вала |
| Парткод: | RC1-6270-000 |
| Цена: | 230 ₽ |
| Деталь: | Fusing assembly |
| Парткод: | RM1-2764-030CN |
| Цена: | 17 700 ₽ |
| Деталь: | Термоплёнка |
| Парткод: | RM1-2764-FILM |
| Цена: | 3 600 ₽ |
| Деталь: | Шариковый подшипник прижимного вала |
| Парткод: | XG9-0572-000 |
| Цена: | 1 100 ₽ |
| Деталь: | Duplex-paper feed assembly (duplex models) |
| Парткод: | RM1-2718-000CN |
| Деталь: | Position-guide assembly (duplex models) |
| Парткод: | RM1-2719-000CN |
| Деталь: | Lower guide assembly (duplex models) |
| Парткод: | RM1-2722-000CN |
| Деталь: | Duplex-output bin full flag |
| Парткод: | RC1-6755-000CN |
| Деталь: | Developing separation (estrangement) drive assembly |
| Парткод: | RM1-2687-000CN |
| Деталь: | Paper-pickup drive assembly |
| Парткод: | RM1-2679-000CN |
| Деталь: | Fuser assembly 110V-127V |
| Парткод: | RM1-2665-000CN |
| Деталь: | Fuser assembly 220V-240V |
| Парткод: | RM1-2743-000CN |
| Деталь: | Cam, gear. 48T |
| Парткод: | RC1-6584-000CN |
| Цена: | 320 ₽ |
| Деталь: | GEAR, 41T |
| Парткод: | RC1-6589-000CN |
| Цена: | 320 ₽ |
| Деталь: | GEAR, 19T/30T |
| Парткод: | RC1-6593-000CN |
| Цена: | 320 ₽ |
| Деталь: | GEAR, 31T |
| Парткод: | RC1-6594-000CN |
| Цена: | 320 ₽ |
| Деталь: | GEAR, 17T/41T |
| Парткод: | RC1-6596-000CN |
| Деталь: | Flag, developing estrangement (developing separation) |
| Парткод: | RC1-6605-000CN |
| Деталь: | COVER, CROSSMEMBER, UPPER |
| Парткод: | RC1-6668-000CN |
| Деталь: | Guide, cable, right 1 |
| Парткод: | RC1-6682-000CN |
| Деталь: | BUSHING |
| Парткод: | RC1-6823-000CN |
| Деталь: | Guide, cable, right 3 |
| Парткод: | RC1-7544-000CN |
| Деталь: | Guide, cable, right 4 |
| Парткод: | RC1-7545-000CN |
| Деталь: | CROSSMEMBER, DRIVE SIDE PLATE |
| Парткод: | RC1-7576-000CN |
| Деталь: | COVER, SHUTTER, LEFT |
| Парткод: | RC1-6651-000CN |
| Деталь: | HOLDER, TONER CARTRIDGE |
| Парткод: | RC1-6771-000CN |
| Деталь: | Cable, scanner flat (long (HP CLJ 3000) |
| Парткод: | RK2-0971-000CN |
| Деталь: | Cable, scanner flat (long (HP CLJ 3600/3800/CP3505) |
| Парткод: | RK2-0966-000CN |
| Деталь: | Cable, scanner flat short |
| Парткод: | RK2-0967-000CN |
| Деталь: | CABLE, SCANNER |
| Парткод: | RM1-2594-000CN |
| Деталь: | Drive-motor assembly, print-cartridge (HP CLJ 3600/3800/ CP3505: K, Y, C, M cartridges HP CLJ 3000: Y, C, M cartridges only) |
| Парткод: | RM1-2689-000CN |
| Цена: | 3 000 ₽ |
| Деталь: | Drive-motor assembly, print-cartridge (HP CLJ 3000: K cartridge only) |
| Парткод: | RM1-2773-000CN |
| Деталь: | LEVER, SENSING |
| Парткод: | RC1-7597-000CN |
| Деталь: | SPRING, TENSION |
| Парткод: | RC1-7598-000CN |
| Деталь: | CABLE, MEMORY TAG |
| Парткод: | RM1-2627-000CN |
| Деталь: | MAIN DRIVE ASSEMBLY |
| Парткод: | RM1-2751-000CN |
| Деталь: | COVER, CASSETTE, FRONT |
| Парткод: | RC1-6491-000CN |
| Деталь: | Separation-pad assembly |
| Парткод: | RM1-2709-000CN |
| Цена: | 600 ₽ |
| Деталь: | Lift plate activator |
| Парткод: | RC1-6833-020CN |
| Деталь: | Cassette, 250-sheet |
| Парткод: | RM1-2705-000CN |
| Деталь: | Узел переноса изображения |
| Парткод: | RM1-2759-090CN |
| Цена: | 19 300 ₽ |
| Деталь: | Fan (duplex models) |
| Парткод: | RK2-0954-000CN |
| Цена: | 1 500 ₽ |
| Деталь: | Front-cover assembly (duplex models) |
| Парткод: | RM1-2715-000CN |
| Деталь: | 500sheet feeder and cassette |
| Парткод: | Q598567901 |
| Деталь: | Cover, 500-sheet cassette |
| Парткод: | RC1-6945-000CN |
| Деталь: | Separation-pad-holder assembly (500-sheet feeder) |
| Парткод: | RM1-2735-000CN |
| Деталь: | 500sheet cassette (only), tray 3 |
| Парткод: | RM1-2732-000CN |
Коды ошибок
10.00.00
10.00.01
10.00.02
10.00.03
10.32.00
10.92.00
10.92.01
10.92.02
10.92.03
10.94.YY
11.01
11.02
13.XX.YY
20
22
40
41.2
41.3
41.5
49
50.1
50.2
50.3
50.4
50.7
50.8
50.9
51.20
51.21
51.22
51.23
53.10.01
53.XY.ZZ
54.15
54.16
54.17
54.18
55.XX.YY
57.04
57.06
59.30
59.40
59.50
59.51
59.52
59.53
59.60
59.61
59.62
59.63
59.90
59.A0
59.C0
59.F0
62
64
68.X
79
8X.YYYY
Описание
| Error code: | 10.00.00 |
| Display: | 10.00.00 e-Label Memory Error |
| Description: | The printer is unable to read the cartridge data. This message indicates that the printer cannot read or write to the e-label of the toner cartridge. This error can cause the supplies status feature to be disabled. |
| Remedy: | 1. Remove, and then reinstall the indicated print cartridge. 2. If the error reappears, turn the power off, and then on. 3. Check the cartridge memory tag. If it is damaged, replace the cartridge. 4. If the error persists, replace the indicated print cartridge. |
| Error code: | 10.00.01 |
| Display: | 10.XX.YY SUPPLY MEMORY ERROR |
| Description: | The printer cannot read or write to at least one print cartridge memory tag or at least one memory tag is missing. The following control panel messages correspond to the color of the print cartridge: cyan print cartridge |
| Remedy: | 1. Turn the printer off then on. 2. Exchange the cartridge for the indicated color with a cartridge in another slot to determine whether the error follows the cartridge or stays with the slot. If the error follows the cartridge, replace that cartridge. Otherwise, continue with step 3. 3. Make sure that the E label memory contacts are not dirty or damaged. 4. Make sure the cartridge guide for the affected print cartridge is installed correctly. 5. Upgrade formatter and DC Controller firmware. 6. Reseat the connectors between the memory PCB (J9630) and the E label memory contacts, the memory PCB (J4001), and the DC controller PCB (J1021). 7. Check all cable connections to/from DC controller. 8. Replace the E label memory contacts. 9. Replace the memory PCB. |
| Error code: | 10.00.02 |
| Display: | 10.XX.YY SUPPLY MEMORY ERROR |
| Description: | The printer cannot read or write to at least one print cartridge memory tag or at least one memory tag is missing. The following control panel messages correspond to the color of the print cartridge: magenta print cartridge |
| Remedy: | 1. Turn the printer off then on. 2. Exchange the cartridge for the indicated color with a cartridge in another slot to determine whether the error follows the cartridge or stays with the slot. If the error follows the cartridge, replace that cartridge. Otherwise, continue with step 3. 3. Make sure that the E label memory contacts are not dirty or damaged. 4. Make sure the cartridge guide for the affected print cartridge is installed correctly. 5. Upgrade formatter and DC Controller firmware. 6. Reseat the connectors between the memory PCB (J9630) and the E label memory contacts, the memory PCB (J4001), and the DC controller PCB (J1021). 7. Check all cable connections to/from DC controller. 8. Replace the E label memory contacts. 9. Replace the memory PCB. |
| Error code: | 10.00.03 |
| Display: | 10.XX.YY SUPPLY MEMORY ERROR |
| Description: | The printer cannot read or write to at least one print cartridge memory tag or at least one memory tag is missing. The following control panel messages correspond to the color of the print cartridge: yellow print cartridge |
| Remedy: | 1. Turn the printer off then on. 2. Exchange the cartridge for the indicated color with a cartridge in another slot to determine whether the error follows the cartridge or stays with the slot. If the error follows the cartridge, replace that cartridge. Otherwise, continue with step 3. 3. Make sure that the E label memory contacts are not dirty or damaged. 4. Make sure the cartridge guide for the affected print cartridge is installed correctly. 5. Upgrade formatter and DC Controller firmware. 6. Reseat the connectors between the memory PCB (J9630) and the E label memory contacts, the memory PCB (J4001), and the DC controller PCB (J1021). 7. Check all cable connections to/from DC controller. 8. Replace the E label memory contacts. 9. Replace the memory PCB. |
| Error code: | 10.32.00 |
| Display: | 10.32.00 - Unauthorized Supply |
| Description: | A supply has been installed that does not pass the authentication test for genuine HP supplies. |
| Remedy: | If you believe you purchased a genuine HP supply, visit us at www.hp.com/go/ anticounterfeit. Any repair required as a result of using non-HP supplies or unauthorized supplies are not covered under warranty. HP cannot ensure the accuracy or the availability of certain features. To continue printing, touch OK. |
| Error code: | 10.92.00 |
| Display: | 10.XX.YY CARTRIDGES |
| Description: | The print cartridge is not seated properly in the printer black print cartridge |
| Remedy: | 1. Make sure that the ETB is closed. 2. Remove and reinstall the affected print cartridge. 3. Make sure the cartridge guide for the affected print cartridge is installed correctly |
| Error code: | 10.92.01 |
| Display: | 10.XX.YY CARTRIDGES |
| Description: | The print cartridge is not seated properly in the printer cyan print cartridge |
| Remedy: | 1. Make sure that the ETB is closed. 2. Remove and reinstall the affected print cartridge. 3. Make sure the cartridge guide for the affected print cartridge is installed correctly |
| Error code: | 10.92.02 |
| Display: | 10.XX.YY CARTRIDGES |
| Description: | The print cartridge is not seated properly in the printer magenta print cartridge |
| Remedy: | 1. Make sure that the ETB is closed. 2. Remove and reinstall the affected print cartridge. 3. Make sure the cartridge guide for the affected print cartridge is installed correctly |
| Error code: | 10.92.03 |
| Display: | 10.XX.YY CARTRIDGES |
| Description: | The print cartridge is not seated properly in the printer yellow print cartridge |
| Remedy: | 1. Make sure that the ETB is closed. 2. Remove and reinstall the affected print cartridge. 3. Make sure the cartridge guide for the affected print cartridge is installed correctly |
| Error code: | 10.94.YY |
| Display: | 10.94.YY REMOVE SHIPPING LOCKS FROM CARTRIDGE <AREA> |
| Description: | At least one shipping lock is installed. |
| Remedy: | 1. Open the top cover. 2. Pull the tape and then remove the print cartridge. 3. Remove the orange tabs from the print cartridge. 4. Remove the plastic insert and foam from the print cartridge area. 5. Reinsert the print cartridge and then close the top cover. |
| Error code: | 11.01 |
| Display: | 11.XX Internal clock error |
| Description: | The product real-time clock has experienced an error. clock battery failed |
| Remedy: | Whenever the product is turned off and then turned on again, set the time and date at the control panel. |
| Error code: | 11.02 |
| Display: | 11.XX Internal clock error |
| Description: | The product real-time clock has experienced an error. real time clock failed |
| Remedy: | Whenever the product is turned off and then turned on again, set the time and date at the control panel. |
| Error code: | 13.XX.YY |
| Display: | 13.XX.YY - Remove Tray 2 Clear jam then touch OK |
| Description: | Media is jammed in the duplex area. |
| Remedy: | Follow the instructions in the onscreen dialog box. |
| Error code: | 20 |
| Description: | Vertical image or label drift |
| Causes: | The printer is using non-continuous labels but is configured in continuous mode. The media sensor is positioned incorrectly. The media sensor is calibrated improperly. The platen roller is dirty. Improper printhead pressure settings (toggles). Improperly loaded ribbon or media. Incompatible media. |
| Remedy: | Configure the printer for non-continuous and run calibration routine, if necessary. Ensure that the media sensor is properly positioned to read a single/consistent interlabel gap. See Calibrate Media and Ribbon Sensor Sensitivity on page 90. Clean the platen roller. See Clean the Printhead and Platen Roller on page 131. Adjust the printhead pressure to ensure proper functionality. Verify that the printer is loaded properly. Ensure that the interlabel gaps or notches are 2 to 4 mm and consistently placed. Media must not exceed minimum specifications for mode of operation. |
| Error code: | 22 |
| Description: | Loss of printing registration on labels. Excessive vertical drift in top-of-form registration. |
| Causes: | The platen roller is dirty. Media guides are positioned improperly. The media type is set incorrectly. The media is loaded incorrectly. |
| Remedy: | Clean the platen roller according to the instructions in Clean the Printhead and Platen Roller on page 131. Ensure that the media guides are properly positioned. Set the printer for the correct media type (gap/notch, continuous, or mark). See Set Media Type on page 81. Load media correctly. See Load Media on page 58. |
| Error code: | 40 |
| Display: | Scanner locked |
| Description: | 10-348 ERROR 40 FUSER MAIN LAMP FAILURE Note If this failure reoccurs three times successively, an Engine NVRAM value is set preventing further printer use until the Clear Tech Rep Fault, Clear <10-348 & 10-350> is run. |
| Causes: | 1. Deformed paper sensor actuator or faulty sensor. 2. SMPS PBA or Main PBA is defective 3. Faulty cables or connectors. |
| Remedy: | Switch printer power OFF. Remove the Fuser Assembly. Warning Fuser may be very hot. Use extreme caution to prevent burns. Measure the resistance between the Fuser Assembly connector P600-4 and P600-6. Does the resistance measure between 20K and 100K ohms? Y↓N→ Replace the Fuser Assembly. Reinstall Fuser. Remove the Rear Cover, Rear Shield and the Rear Shield Bracket. Measure the resistance between P404A-1 and P404A-2 on the Engine Control Board. Does the resistance measure between 20K and 100K ohms? Y↓N→ Repair or replace the wiring harness between the Engine Control Board and the Fuser. Replace the Engine Control Board. |
| Error code: | 41.2 |
| Display: | 41.2 Engine error |
| Description: | The product experienced an internal error. |
| Remedy: | Turn the product power off, wait at least 30 seconds, and then turn the product power on and wait for it to initialize. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product power on. |
| Error code: | 41.3 |
| Display: | 41.3 UNEXPECTED SIZE IN TRAY <X> |
| Description: | You have configured the tray for a different size of paper than the print job requires. NOTE: This error can be caused by a multi feed problem. Open, and then close, the cartridge door to clear the error message. If the error persists, and the tray is correctly configured, try cleaning the Tray 1 pickup roller (or you might have to replace the roller). |
| Remedy: | 1. Reload the tray with the correct paper size. 2. Make sure the paper size that is specified in the software program, the printer driver, and the control panel are all the same. 3. Press the OK button and scroll to the TRAY <X> SIZE = <Size> option. Reconfigure the size in a tray to match the size required for the print job. 4. If the error does not clear, turn the product off and then on. 5. If the message persists, contact an HPauthorized service or support provider. |
| Error code: | 41.5 |
| Display: | 41.5 UNEXPECTED TYPE IN TRAY X |
| Description: | The device senses a different media type than what is configured in the tray. |
| Remedy: | 1. Press "OK" to print from a different tray. 2. To print from the current tray, load the tray with the size and type indicated. Ensure that all trays are configured correctly before printing again |
| Error code: | 49 |
| Display: | Tray 1 Paper Empty |
| Description: | There is no paper in the tray 1. |
| Causes: | Pressure roller thermistor, pressure roller lamp connector, MCU |
| Remedy: | Load paper in the tray 1. |
| Error code: | 50.1 |
| Display: | 50.1 FUSER ERROR |
| Description: | AC power is not being provided to the fuser assembly. AC voltage is necessary to generate heat in the fuser assembly. |
| Remedy: | 1. Verify that the fuser power cable at the back of the device is connected and the ECU is fully seated. 2. If the message persists, replace the fuser assembly. |
| Error code: | 50.2 |
| Display: | 50.<X> Fuser To continue turn off then on |
| Description: | A fuser error has occurred. fuser warm up service. |
| Remedy: | - Turn the product off, and then on. - Reseat the connection to the fuser and the DC controller. - Replace the fuser. - Replace the upper cable guide assembly. - Replace the low voltage power supply. - Replace the DC controller |
| Error code: | 50.3 |
| Display: | 50.<X> Fuser To continue turn off then on |
| Description: | A fuser error has occurred. high fuser temperature |
| Remedy: | - Turn the product off, and then on. - Reseat the connection to the fuser and the DC controller. - Replace the fuser. - Replace the upper cable guide assembly. - Replace the low voltage power supply. - Replace the DC controller |
| Error code: | 50.4 |
| Display: | 50.<X> Fuser To continue turn off then on |
| Description: | A fuser error has occurred.f aulty fuser. |
| Remedy: | - Turn the product off, and then on. - Reseat the connection to the fuser and the DC controller. - Replace the fuser. - Replace the upper cable guide assembly. - Replace the low voltage power supply. - Replace the DC controller |
| Error code: | 50.7 |
| Display: | 50.X FUSER ERROR To continue turn off then on |
| Description: | A fuser error has occurred. fuser pressure release malfunction |
| Remedy: | 1. Turn the device off, and allow it to cool. 2. Verify that the correct model of fuser is installed. 3. Verify that the correct voltage fuser is installed. 4. Reinstall the fuser, and check the connection between the fuser and the high-voltage power supply. Replace the high-voltage power supply if the connector is damaged. 5. Replace the fuser. Replace the dc controller PCA. See DC controller PCA on page 357. 7. Replace the high-voltage power supply. |
| Error code: | 50.8 |
| Display: | 50.X FUSER ERROR To continue turn off then on |
| Description: | A fuser error has occurred. low fuser temperature |
| Remedy: | 1. Turn the device off, and allow it to cool. 2. Verify that the correct model of fuser is installed. 3. Verify that the correct voltage fuser is installed. 4. Reinstall the fuser, and check the connection between the fuser and the high-voltage power supply. Replace the high-voltage power supply if the connector is damaged. 5. Replace the fuser. Replace the dc controller PCA. See DC controller PCA on page 357. 7. Replace the high-voltage power supply. |
| Error code: | 50.9 |
| Display: | 50.X FUSER ERROR To continue turn off then on |
| Description: | A fuser error has occurred. high fuser temperature |
| Remedy: | 1. Turn the device off, and allow it to cool. 2. Verify that the correct model of fuser is installed. 3. Verify that the correct voltage fuser is installed. 4. Reinstall the fuser, and check the connection between the fuser and the high-voltage power supply. Replace the high-voltage power supply if the connector is damaged. 5. Replace the fuser. Replace the dc controller PCA. See DC controller PCA on page 357. 7. Replace the high-voltage power supply. |
| Error code: | 51.20 |
| Display: | 51.20 |
| Description: | Black laser scanner error. An error with the laser/scanner assembly has occurred in the product. |
| Causes: | Black laser scanner error |
| Remedy: | action1. Reset the printer:a. Turn off the power by using the power switch, and then wait at least 30 seconds.b. Turn on the power and wait for the product to initialize.2. If you are using a surge protector:a. Power off the printer.b. Remove the surge protector.c. Plug the product directly into the wall socket and turn the product power on.3. If the error persists, replace the product. |
| Error code: | 51.21 |
| Display: | 51.XX Error |
| Description: | The product has experienced an internal error with a laser scanner. cyan |
| Causes: | Cyan laser scanner error |
| Remedy: | 1. Turn the product off and then on. 2. Verify that the connectors J61 and J62 on the DC controller PCA are correctly seated. Also verify that the connectors on the laser scanner are correctly seated. 3. If the problem remains, replace the laser scanner. |
| Error code: | 51.22 |
| Display: | 51.XX Error |
| Description: | The product has experienced an internal error with a laser scanner. magenta |
| Causes: | Magenta laser scanner error |
| Remedy: | 1. Turn the product off and then on. 2. Verify that the connectors J61 and J62 on the DC controller PCA are correctly seated. Also verify that the connectors on the laser scanner are correctly seated. 3. If the problem remains, replace the laser scanner. |
| Error code: | 51.23 |
| Display: | 51.XX Error |
| Description: | The product has experienced an internal error with a laser scanner. yellow |
| Causes: | Yellow laser scanner error |
| Remedy: | 1. Turn the product off and then on. 2. Verify that the connectors J61 and J62 on the DC controller PCA are correctly seated. Also verify that the connectors on the laser scanner are correctly seated. 3. If the problem remains, replace the laser scanner. |
| Error code: | 53.10.01 |
| Display: | 53.10.01 ERROR UNSUPPORTED RAM |
| Description: | The memory DIMM is not a supported DIMM. |
| Remedy: | Install a supported DIMM |
| Error code: | 53.XY.ZZ |
| Display: | 53.XY.ZZ CHECK RAM DIMM SLOT <X> |
| Description: | There is a problem with the product memory. The DIMM that caused the error will not be used. Values of X and Y are as follows: • X = DIMM type, 0 = ROM, 1 = RAM • Y = DIMM location, 0 = Internal memory (ROM or RAM), 1 = DIMM slot 1 |
| Remedy: | Press OK to continue if you are prompted. If the message continues, you might need to replace the specified DIMM. Turn the product off, and then replace the DIMM that caused the error. |
| Error code: | 54.15 |
| Display: | 54.XX Error |
| Description: | The product has experienced an error with one of the print cartridge sensors. yellow |
| Causes: | Yellow toner level sensor error |
| Remedy: | 1. Open the door to the cartridge tray and slide out the cartridge tray. 2. Inspect the white mechanism on the relevant cartridge. It is located on the right side of the cartridge. 3. Push the mechanism in and out slowly. A black flag will raise up as you push it. If it does not move smoothly, push repeatedly to try to clear any potential obstruction. 4. Push in the cartridge tray and close the door. |
| Error code: | 54.16 |
| Display: | 54.XX Error |
| Description: | The product has experienced an error with one of the print cartridge sensors. magenta |
| Causes: | Magenta toner level sensor error |
| Remedy: | 1. Open the door to the cartridge tray and slide out the cartridge tray. 2. Inspect the white mechanism on the relevant cartridge. It is located on the right side of the cartridge. 3. Push the mechanism in and out slowly. A black flag will raise up as you push it. If it does not move smoothly, push repeatedly to try to clear any potential obstruction. 4. Push in the cartridge tray and close the door. |
| Error code: | 54.17 |
| Display: | 54.XX Error |
| Description: | The product has experienced an error with one of the print cartridge sensors. cyan |
| Causes: | Cyan toner level sensor error |
| Remedy: | 1. Open the door to the cartridge tray and slide out the cartridge tray. 2. Inspect the white mechanism on the relevant cartridge. It is located on the right side of the cartridge. 3. Push the mechanism in and out slowly. A black flag will raise up as you push it. If it does not move smoothly, push repeatedly to try to clear any potential obstruction. 4. Push in the cartridge tray and close the door. |
| Error code: | 54.18 |
| Display: | 54.XX Error |
| Description: | The product has experienced an error with one of the print cartridge sensors. black |
| Causes: | Black toner level sensor error |
| Remedy: | 1. Open the door to the cartridge tray and slide out the cartridge tray. 2. Inspect the white mechanism on the relevant cartridge. It is located on the right side of the cartridge. 3. Push the mechanism in and out slowly. A black flag will raise up as you push it. If it does not move smoothly, push repeatedly to try to clear any potential obstruction. 4. Push in the cartridge tray and close the door. |
| Error code: | 55.XX.YY |
| Display: | 55.XX.YY DC CONTROLLER ERROR |
| Description: | A temporary printing error occurred. |
| Remedy: | 1. Turn the product off and then on. 2. Remove any third-party memory or USB device, and then turn the product off and then on. 3. Remove and then reinstall the formatter. 4. If the error persists, remove the formatter and perform an engine test. If the engine test page fails to print, replace the DC controller. If the engine test page prints, replace the formatter. |
| Error code: | 57.04 |
| Display: | 57.04 ERROR |
| Description: | Fan FN101 has experienced an error. |
| Remedy: | 1. Inspect fan FN101 to determine if its rotational movement is being obstructed. 2. Verify that the fan connection at connector J64 on the power supply PCA is securely seated. 3. If the error persists, replace the fan. |
| Error code: | 57.06 |
| Display: | 57.<XX> Error To continue turn off then on |
| Description: | A product error occurred. face-down bin error. |
| Remedy: | - Turn the product off and turn it on. - Reseat connections to the DC controller and to the specified fan. - Replace the specified fan. - Replace the DC controller. |
| Error code: | 59.30 |
| Display: | 59.<XY> Printer Error To continue turn off then on |
| Description: | A product error occurred. fuser motor startup error. |
| Causes: | Fuser motor startup error |
| Remedy: | - Turn the product off, and then on. - Check connections from the specified motor to the DC controller. - Reseat or reconnect the specified motor. - Replace the print cartridge if the problem is with its motors. - Run a service test. - Replace the specified motor. - Replace the fuser. - Replace the DC controller |
| Error code: | 59.40 |
| Display: | 59.<XY> Printer Error To continue turn off then on |
| Description: | A product error occurred. fuser motor rotation error. |
| Causes: | Fuser motor rotation error |
| Remedy: | - Turn the product off, and then on. - Check connections from the specified motor to the DC controller. - Reseat or reconnect the specified motor. - Replace the print cartridge if the problem is with its motors. - Run a service test. - Replace the specified motor. - Replace the fuser. - Replace the DC controller |
| Error code: | 59.50 |
| Display: | 59.50 ERROR |
| Description: | A main motor (M1) error has occurred. Motor operation is verified during device power-up. |
| Remedy: | 1. Turn the device off and then on. 2. Verify that nothing is hindering the main motor. If necessary, remove all paper trays and the print cartridge, and then turn on the device and listen for motor operation. 3. Verify that the main motor is connected to connector J407 on the ECU. You might have to remove the main cooling fan to see this connection. 4. If the message persists, replace the motor. |
| Error code: | 59.51 |
| Display: | 59.X Error |
| Description: | Image drum motor startup or rotation error-cyan, magenta, or yellow. - Image drum motor startup error-cyan |
| Remedy: | 1. Reconnect the connector (J515) on the drum motor and the connector (J81) on the DC controller PCA. 2. Run the drum motor drive test in the actuator drive mode to verify that the drum motor is functioning correctly. If it is not, replace the drum motor unit. |
| Error code: | 59.52 |
| Display: | 59.X Error |
| Description: | Image drum motor startup or rotation error-cyan, magenta, or yellow. - Image drum motor startup error-magenta |
| Remedy: | 1. Reconnect the connector (J515) on the drum motor and the connector (J81) on the DC controller PCA. 2. Run the drum motor drive test in the actuator drive mode to verify that the drum motor is functioning correctly. If it is not, replace the drum motor unit. |
| Error code: | 59.53 |
| Display: | 59.X Error |
| Description: | Image drum motor startup or rotation error-cyan, magenta, or yellow. - Image drum motor startup error-yellow |
| Remedy: | 1. Reconnect the connector (J515) on the drum motor and the connector (J81) on the DC controller PCA. 2. Run the drum motor drive test in the actuator drive mode to verify that the drum motor is functioning correctly. If it is not, replace the drum motor unit. |
| Error code: | 59.60 |
| Display: | 59.X Error |
| Description: | Image drum motor startup or rotation error-black. - Image drum motor rotation error-black |
| Remedy: | 1. Reconnect the connector (J517) on the ITB motor and the connector (J81) on the DC controller PCA. 2. Run the drum motor drive test in the actuator drive mode to verify that the ITB motor is functioning correctly. If it is not, replace the ITB motor unit. |
| Error code: | 59.61 |
| Display: | 59.X Error |
| Description: | Image drum motor startup or rotation error-cyan, magenta, or yellow. - Image drum motor rotation error-cyan |
| Remedy: | 1. Reconnect the connector (J515) on the drum motor and the connector (J81) on the DC controller PCA. 2. Run the drum motor drive test in the actuator drive mode to verify that the drum motor is functioning correctly. If it is not, replace the drum motor unit. |
| Error code: | 59.62 |
| Display: | 59.X Error |
| Description: | Image drum motor startup or rotation error-cyan, magenta, or yellow. - Image drum motor rotation error-magenta |
| Remedy: | 1. Reconnect the connector (J515) on the drum motor and the connector (J81) on the DC controller PCA. 2. Run the drum motor drive test in the actuator drive mode to verify that the drum motor is functioning correctly. If it is not, replace the drum motor unit. |
| Error code: | 59.63 |
| Display: | 59.X Error |
| Description: | Image drum motor startup or rotation error-cyan, magenta, or yellow. - Image drum motor rotation error-yellow |
| Remedy: | 1. Reconnect the connector (J515) on the drum motor and the connector (J81) on the DC controller PCA. 2. Run the drum motor drive test in the actuator drive mode to verify that the drum motor is functioning correctly. If it is not, replace the drum motor unit. |
| Error code: | 59.90 |
| Display: | 59.XX Error, Turn off then on |
| Description: | The product has experienced an error with one of the internal motors. |
| Causes: | ITB motor start error |
| Remedy: | 1. Reset the printer: a. Turn off the power by using the power switch, and then wait at least 30 seconds. b. Turn on the power and wait for the product to initialize. 2. If you are using a surge protector: a. Power off the printer. b. Remove the surge protector. c. Plug the product directly into the wall socket and turn the product power on. 3. If the error persists, replace the appropriate motor: Error Code Motor Description HP Part # 59.30, 59.40 Fuser Motor Assembly RM2–7348–000CN 59.70, 59.71, 59.72, 59.73, 59.80, 59.80, 59.82, 59.83 59.C0 Developing Motor Assembly RM2–7344–000CN 59.90, 59.A0, 59.FO Drum Motor Assembly RM2–7342–000CN |
| Error code: | 59.A0 |
| Display: | 59.X Error |
| Description: | ITB motor start error or rotation error. - ITB motor rotation error |
| Causes: | ITB motor rotation error |
| Remedy: | 1. Reconnect the connector (J517) on the ITB motor and the connector (J81) on the DC controller PCA. 2. Run the ITB motor drive test in the actuator drive mode to verify that the ITB motor is functioning correctly. If it is not functioning correctly, replace the ITB motor unit. |
| Error code: | 59.C0 |
| Display: | 59.C0 Error |
| Description: | Developer motor rotation error. |
| Causes: | Developer motor rotation error |
| Remedy: | 1. Reconnect the connector (J518) on the developing disengagement motor, the connector (J1005) on the driver PCA and the connector (J91) on the DC controller PCA. 2. Run the sensor test in the sensor monitor mode to verify that the developing disengagement sensor is functioning correctly. If it is not, replace the developing disengagement sensor unit. 3. Run the developing unit engagement and disengagement drive test in the actuator drive mode to verify that the disengagement mechanism is functioning correctly. If it is not functioning correctly, replace the developing disengagement motor. |
| Error code: | 59.F0 |
| Display: | 59.F0 Error |
| Description: | Transfer alienation failure. |
| Causes: | Transfer alienation failure |
| Remedy: | 1. Check if the ITB unit is installed. 2. Reconnect the connector (J181) on the DC controller PCA. 3. Run the switch test in the sensor monitor mode to verify that the primary transfer roller disengagement switch is functioning correctly. If it is not functioning correctly, replace the primary transfer roller disengagement switch unit. 4. Run the primary transfer roller engagement and disengagement drive test in the actuator drive mode to verify that the primary transfer roller disengagement mechanism is functioning correctly. If it is not functioning correctly, replace the fuser drive unit |
| Error code: | 62 |
| Display: | Nongenuine Toner Replace Toner |
| Description: | The toner cartridge installed is not a genuine cartridge. |
| Causes: | · Loose cable connection · Defective development clutch for magenta · Defective IOD2 board · Defective MCTL board |
| Remedy: | This message appears when you selected stop at the Non Genuine Toner prompt. Install the genuine toner cartridge. |
| Error code: | 64 |
| Display: | Toner Exhausted Replace Toner 1 |
| Description: | Cover Open |
| Causes: | The Printer Cover is open or Toner Cartridge not installed. |
| Error code: | 68.X |
| Display: | 68.X STORAGE ERROR SETTINGS CHANGED |
| Description: | An error occurred in the product permanent storage and one or more product settings has been reset to its factory default. |
| Remedy: | Press OK to resume printing. Print a configuration page and check the product settings to determine which values have changed. If the error does not clear, turn the product off and then on. If the message persists, contact an HP-authorized service or support provider. |
| Error code: | 79 |
| Display: | 79 |
| Description: | No detection of the internal temperature thermistor. |
| Causes: | Harness connection failure of internal temperature thermistor. Internal temperature thermistor failure. Main PCB failure |
| Remedy: | 1 Harness connection failure of internal temperature thermistor Check the harness connection of the internal temperature thermistor, and reconnect it. 2 Internal temperature thermistor failure Replace the internal temperature thermistor. 3 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 8X.YYYY |
| Display: | 8X.YYYY EMBEDDED JETDIRECT ERROR |
| Description: | The embedded HP Jetdirect print server has encountered a critical error. |
| Remedy: | • Turn the product off and then on. • If the message persists, contact an HPauthorized service or support provider. |
