HP Color LaserJet 9500n

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Снят с производства

Тип устройства

Принтер

Технология печати

лазерная

Макс. формат

Число страниц в месяц

200000

Скорость печати A4

Цветность печати

цветная

Общие характеристики
Область применения	большой офис
Число страниц в месяц	200 000
Размещение	напольный
Макс. формат	A3
Цветность печати	цветная
Тип устройства	Принтер
Тип	лазерный/светодиодный
Технология печати	лазерная
Копир
Факс
Сканер
Печать фотографий
Телефон
Принтер
Количество цветов	4
Прямая печать
Печать без полей
Двусторонняя печать
Макс, разрешение для ч/б печати
По X	600
По Y	600
Скорость ч/б печати
A4	24
Время выхода первого отпечатка
Ч/б	20,5
Расходные материалы
Количество картриджей	4
Ресурс ч/б картриджа/тонера	25 000
Ресурс цветного картриджа/тонера	25 000
Печать на:
Этикетках
Пленках
Матовой бумаге
Глянцевой бумаге
Конвертах
Карточках
Рулоне
Фотобумаге
CD/DVD
Плотность бумаги
Максимальная	220
Минимальная	64
Телефон
Спикерфон
АОН
Проводная трубка
Caller ID
Автоответчик
Стандарт DECT
Беспроводная трубка
Шрифты и языки управления
Языки управления
PDF
PCL 6
PCL 5c
PostScript 3
PostScript
PPDS
PostScript 2
PCL 5e
Количество установленных шрифтов
PostScript	80
PCL	80
Лотки
Подача бумаги
Максимальная	1 100
Стандартная	1 100
Вывод бумаги
Стандартный	600
Максимальный	600
Финишер
Степлер
Брошюровщик
Сортер
Интерфейсы
Количество свободных слотов расширения	2
Количество слотов расширения	3
Ethernet (RJ-45)
LPT
Устройство для чтения карт памяти
Инфракрасный порт
USB
FireWire (IEEE 1394)
Wi-Fi
Bluetooth
RS-232
Память/Процессор
Объем памяти	512
Макс, объем памяти	512
Процессор
Частота процессора	500
Дополнительная информация
Мин. системные требования
Поддержка ОС
Windows
Mac OS
DOS
Linux
Потребляемая мощность
В режиме ожидания	173
При работе	741
Габариты
Глубина	767
Ширина	682
Вес	100
Высота	887

Коды ошибок

10.XX.YY

13.01.00

13.03.00

13.05.00

13.06.00

13.07.00

13.09.00

13.0A.00

13.10.00

13.11.00

13.11.05

13.11.06

13.11.07

13.11.08

13.11.09

13.11.10

13.11.XY

13.12.00

13.12.11

13.12.21

13.12.22

13.12.23

13.12.31

13.12.32

13.12.33

13.12.34

13.12.41

13.12.42

13.12.43

13.12.51

13.12.52

13.12.53

13.13.00

13.1C.00

13.1D.00

13.20.00

13.25.00

13.29.00

13.32.00

13.3E.00

41.3

41.5

41.X

49.XXYY

50.X

51.XY

52.X

53.10.05

53.XY.ZZ

54.XX

55.XX

56.X

57.X0

58.X0

59.XY

60.X

64.X

66.12.11

66.12.31

66.12.32

66.12.33

66.12.34

66.12.35

66.12.36

66.12.41

66.12.51

68.X

69.X

79.XXXX

8X.YYYY

Описание

Парткод

Название

НР 822A Тонер-картридж черный

НР 822A Тонер-картридж голубой

НР 822A Тонер-картридж желтый

НР 822A Тонер-картридж пурпурный

HP Комплект для очистки изображения

HP Комплект переноса

HP Комплект термозакрепления

HP 822A Фотобарабан передачи изображения черный

HP 822A Фотобарабан передачи изображения голубой

HP 822A Фотобарабан передачи изображения желтый

HP 822A Фотобарабан передачи изображения пурпурный

Error code:	10.XX.YY
Display:	10.XX.YY SUPPLY MEMORY ERROR
Description:	An error has occurred in one or more of the product`s supplies. Values of XX and YY are listed below: XX00 = memory is defective XX01 = memory is missing YY00 = cartridge
Remedy:	• Turn the product off and then on to clear the message. • Replace the print cartridge.

Error code:	13.01.00
Display:	13.01.00 Jam in Tray 1
Description:	The Tray 1 pickup roller or solenoid might not be working correctly.
Remedy:	1. Load paper in Tray 1, and then use the paper path test to pull paper. Verify that the roller rotates. 2. If someone has performed maintenance on the product recently, verify that the Tray 1 pickup roller, feed roller, and separation roller have been installed correctly. 3. From the DIAGNOSTICS menu, run the multipurpose tray (Tray 1) solenoid component test to verify that the solenoid moves when energized. Listen for an audible “click” when the test is initiated. If the solenoid is not being energized, verify that the solenoid connector is attached to connector J71 on the DC controller PCA. 4. If the error persists, replace the Tray 1 solenoid (SL102).

Error code:	13.03.00
Display:	13.03.00 JAM IN TRAY X
Description:	A jam has occurred in the specified location. This jam occurs when the product cannot move paper from the specified tray into the paper path.
Remedy:	1. Inspect the paper path and remove any obstructions. 2. Verify that the tray is not loaded incorrectly or overfilled. 3. For Trays 3, 4, 5, or 6, verify that the trays are stacked correctly. 4. Verify that the media meets HP media specifications. 5. If maintenance has recently be performed, verify that the pickup, feed, and separation rollers have been reinstalled correctly. 6. Verify that connector J77 on the DC controller PCA is firmly seated. 7. From the DIAGNOSTICS menu, run the feed roller clutch (CL101) component test. 8. If the tray pickup motor rotates, yet the drive gears directly below the motor (on the Tray 2 pickup assembly) do not rotate, the clutch is not functioning properly. Replace the feed roller assembly.

Error code:	13.05.00
Display:	13.05.00 JAM INSIDE TOP COVER
Description:	Paper failed to reach the delivery sensor within a specified period of time when a print job was initiated. When troubleshooting paper jams, always observe where the leading edge of the paper stops in the jam.
Remedy:	1. Verify that nothing is obstructing paper movement within the paper path. 2. Verify that the fuser motor (M2) connector is firmly seated. The fuser motor wiring is hard-wired to the back of the ECU at connector J501. The motor connector is free-standing behind the ECU. To see if the fuser motor is functional, observe the output stacker rollers while turning on the device. If the rollers rotate, the motor is functional. If they do not rotate, verify the connection.

Error code:	13.06.00
Display:	13.06.00 Jam inside left door
Description:	A jam is in the fuser area.
Remedy:	- Clear the jam in the area indicated. - Close the door to allow the product to attempt to clear the jam. - Replace the fuser.

Error code:	20
Description:	Vertical image or label drift
Causes:	The printer is using non-continuous labels but is configured in continuous mode. The media sensor is positioned incorrectly. The media sensor is calibrated improperly. The platen roller is dirty. Improper printhead pressure settings (toggles). Improperly loaded ribbon or media. Incompatible media.
Remedy:	Configure the printer for non-continuous and run calibration routine, if necessary. Ensure that the media sensor is properly positioned to read a single/consistent interlabel gap. See Calibrate Media and Ribbon Sensor Sensitivity on page 90. Clean the platen roller. See Clean the Printhead and Platen Roller on page 131. Adjust the printhead pressure to ensure proper functionality. Verify that the printer is loaded properly. Ensure that the interlabel gaps or notches are 2 to 4 mm and consistently placed. Media must not exceed minimum specifications for mode of operation.

Error code:	21
Description:	The bar code printed on a label does not scan.
Causes:	The bar code is not within specifications because the print is too light or too dark. Not enough blank space around the bar code.
Remedy:	Perform the FEED Self Test on page 120. Adjust the darkness or print speed settings as necessary. Leave at least 1/8 in. (3.2 mm) between the bar code and other printed areas on the label and between the bar code and the edge of the label.

Error code:	22
Description:	Loss of printing registration on labels. Excessive vertical drift in top-of-form registration.
Causes:	The platen roller is dirty. Media guides are positioned improperly. The media type is set incorrectly. The media is loaded incorrectly.
Remedy:	Clean the platen roller according to the instructions in Clean the Printhead and Platen Roller on page 131. Ensure that the media guides are properly positioned. Set the printer for the correct media type (gap/notch, continuous, or mark). See Set Media Type on page 81. Load media correctly. See Load Media on page 58.

Error code:	40
Display:	Scanner locked
Description:	10-348 ERROR 40 FUSER MAIN LAMP FAILURE Note If this failure reoccurs three times successively, an Engine NVRAM value is set preventing further printer use until the Clear Tech Rep Fault, Clear <10-348 & 10-350> is run.
Causes:	1. Deformed paper sensor actuator or faulty sensor. 2. SMPS PBA or Main PBA is defective 3. Faulty cables or connectors.
Remedy:	Switch printer power OFF. Remove the Fuser Assembly. Warning Fuser may be very hot. Use extreme caution to prevent burns. Measure the resistance between the Fuser Assembly connector P600-4 and P600-6. Does the resistance measure between 20K and 100K ohms? Y↓N→ Replace the Fuser Assembly. Reinstall Fuser. Remove the Rear Cover, Rear Shield and the Rear Shield Bracket. Measure the resistance between P404A-1 and P404A-2 on the Engine Control Board. Does the resistance measure between 20K and 100K ohms? Y↓N→ Repair or replace the wiring harness between the Engine Control Board and the Fuser. Replace the Engine Control Board.

Error code:	13.12.21
Display:	13.12.21
Description:	Finisher upper stapler (stapler 1) staple jam. When the staple motor (M41) is rotated forward, the staple home-position sensor (PI5) does not turn back on after the prescribed time has elapsed after it goes off, and the staple home-position sensor (PI50) turns on within the prescribed time after the staple motor (M41) is rotated backwards.
Remedy:	Control panel diagnostics: none 1. Check the stapler unit for jammed staples. 2. Check the stapler unit for loose staples and paper dust. 3. Inspect the stapler unit for damage. 4. Remove the stapler cartridge and make sure HP-approved staples are being used. 5. Verify that the wiring at the stapler unit and the connector are not damaged. 6. Install new staple cartridge and retest. 7. If the error persists, replace the stapler unit.

Error code:	13.12.41
Display:	13.12.41
Description:	Finisher: Paper detected in the bookletmaking portion of the finisher at engine power on. Occurs when paper is detected by one of the sensors on the paper-sensor board (PI18, PI19, PI20), vertical-path-paper sensor (PI17), booklet-delivery sensor (PI11), paperpositioning- plate-paper sensor (PI8), or booklet-making paper-entry sensor (PI22) when engine is turned on.
Remedy:	Control panel diagnostics: none 1. Remove media from the booklet-maker paper path. 2. Verify that the sensor flags are not damaged, move freely, and are correctly aligned with the sensor bodies. 3. Carefully clean each sensor body by gently blowing clean air across each sensor to remove dust and debris. 4. Make sure that connectors J6, J9, J10, J13, and J21 are fully seated on the saddle-stitcher controller PCA. 5. Only if the error persists and the previous steps fail to correct the problem, replace the saddle-stitcher controller PCA.

Error code:	13.12.51
Display:	13.12.51
Description:	Finisher jam: rear booklet stapler (SW5) When the rear-staple motor (M6) is rotated forward, the staple-home-position sensor (SW5) does not turn back on after the prescribed time has elapsed after it goes off (0.4 seconds).
Remedy:	Control panel diagnostics: none 1. Check the rear booklet-stapler unit for jammed staples. 2. Check the rear booklet-stapler unit for loose staples. 3. Inspect the rear booklet-stitch-stapler unit for damage. 4. Verify that HP approved staples for this stapler are being used. 5. Verify that the wiring at the stapler unit and the connector are not damaged. 6. Replace the staple cartridge. NOTE: Replace both the front and rear staple cartridges at the same time so that the staple low sensors will properly detect the level of staples in the cartridges. 7. Only if the error persists and the previous steps fail to correct the problem, replace the saddle-stapler assembly.

Error code:	13.12.52
Display:	13.12.52
Description:	Finisher jam: front-booklet stapler (SW7) When the rear-staple motor (M7) is rotated forward, the staple home-position sensor (SW7) does not turn back on after the prescribed time has elapsed after it goes off (0.4 seconds).
Remedy:	Control panel diagnostics: none 1. Check the front booklet-stapler unit for jammed staples. 2. Check the front booklet-stapler unit for loose staples. 3. Inspect the front booklet-stapler unit for damage. 4. Verify that HP approved staples for this stapler are being used. 5. Verify that the wiring at the stapler unit and the connector are not damaged. 6. Replace the staple cartridge. NOTE: Replace both the front and rear cartridges at the same time so that the staple low sensors will properly detect the level of staples in the cartridges. 7. Only if the error persists and the previous steps fail to correct the problem, replace the saddle-stapler assembly.