HP Color LaserJet Enterprise CM4540 MFP
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Снят с производства
Тип устройства
МФУ
Макс. формат
A4
Число страниц в месяц
175000
Скорость печати
A4
40
Цветность печати
цветная
Общие характеристики |
|
|---|---|
Область применения |
большой офис |
Сканер |
|
Копир |
|
Тип устройства |
МФУ |
Тип |
лазерный/светодиодный |
Число страниц в месяц |
175 000 |
Факс |
|
Цветность печати |
цветная |
Печать фотографий |
|
Телефон |
|
Макс. формат |
A4 |
Размещение |
настольный |
Принтер |
|
Печать без полей |
|
Пигментные чернила |
|
Двусторонняя печать |
|
Прямая печать |
|
Количество цветов |
4 |
Макс, разрешение для ч/б печати |
|
| По Y | 600 |
| По X | 600 |
Скорость ч/б печати |
|
| A4 | 40 |
Время выхода первого отпечатка |
|
| Цветн, | 11,5 |
| Ч/б | 11,5 |
Копир |
|
Макс, количество копий за цикл |
9 999 |
Значение масштаба |
|
| Максимальное | 4 |
| Минимальное | 0,25 |
Макс, разрешение (ч/б) |
|
| По X | 600 |
| По Y | 600 |
Сканер |
|
Макс. формат оригинала |
A4 |
Глубина цвета |
30 бит |
Отправка изображения по e-mail |
|
Тип сканера |
планшетный/протяжный |
Емкость устройства автоподачи оригиналов |
50 |
Макс, размер сканирования |
|
| По X | 216 |
| По Y | 356 |
Разрешение сканера |
|
| По Х | 600 |
Расходные материалы |
|
Количество картриджей |
4 |
Ресурс цветного картриджа/тонера |
12 500 |
Ресурс ч/б картриджа/тонера |
8 500 |
Печать на: |
|
| Конвертах |
|
| Матовой бумаге |
|
| Карточках |
|
| Пленках |
|
| Этикетках |
|
| Глянцевой бумаге |
|
| Рулоне |
|
| CD/DVD |
|
Факс |
|
Цветной |
|
Телефон |
|
Автоответчик |
|
Стандарт DECT |
|
Спикерфон |
|
Беспроводная трубка |
|
Проводная трубка |
|
АОН |
|
Caller ID |
|
Языки управления |
|
| PCL 6 |
|
| PCL 5c |
|
|
|
|
| PostScript |
|
| PostScript 3 |
|
| PostScript 2 |
|
| PCL 5e |
|
Лотки |
|
Емкость лотка ручной подачи |
100 |
Подача бумаги |
|
| Стандартная | 600 |
Вывод бумаги |
|
| Максимальный | 900 |
| Стандартный | 500 |
Финишер |
|
Сортер |
|
Брошюровщик |
|
Степлер |
|
Интерфейсы |
|
Wi-Fi |
|
RS-232 |
|
Устройство для чтения карт памяти |
|
Инфракрасный порт |
|
Bluetooth |
|
FireWire (IEEE 1394) |
|
LPT |
|
Веб-интерфейс |
|
Ethernet (RJ-45) |
|
USB |
|
Версия USB |
2,0 |
Количество свободных слотов расширения |
1 |
Количество слотов расширения |
1 |
Память/Процессор |
|
Объем памяти |
1 280 |
Макс, объем памяти |
1 280 |
Частота процессора |
800 |
Дополнительная информация |
|
Экран |
|
Диагональ дисплея |
8,07 |
Работа от аккумулятора |
|
Поддержка ОС |
|
| Linux |
|
| Windows |
|
| Mac OS |
|
Потребляемая мощность |
|
| При работе | 780 |
| В режиме ожидания | 91 |
Уровень шума |
|
| При работе | 57 |
Габариты |
|
Ширина |
905 |
Глубина |
623 |
Высота |
575 |
Вес |
62 |
Модули
External covers, panels, and doors (1x500-SPF)
Paper feeders
Right door assembly
Internal components 4 of 7
Internal components 5 of 7
Scanner assembly (5 of 6)
Internal components 3 of 7
Stapling mailbox
Document feeder assembly (5 of 5)
Cassettes 2-5
Intermediate paper transfer unit (IPTU)
Main body (1x500-SPF)
Scanner inverter assembly
Scanner assembly (1 of 6)
Scanner assembly (2 of 6)
Main body (SSMBM 2 of 2)
Top door assembly (SSMBM)
Front door assembly
Scanner assembly (4 of 6)
Internal components 1 of 7
PCAs
REGISTRATION ASSEMBLY
Document feeder/scanner assemblies
Main body (1x500PF)
Document feeder assembly (1 of 5)
Main body (3x500PF)
Document feeder assembly (4 of 5)
PCAs (SSMBM)
Internal components 7 of 7
Main body (SSMBM 1 of 2)
Document feeder assembly (2 of 5)
Scanner assembly (3 of 6)
Internal components 2 of 7
Internal components 6 of 7
Scanner assembly (6 of 6)
Secondary transfer assembly
Tray 1 paper pickup assembly
External covers, panels, and doors (SSMBM)
Paper feeder external covers, panels, and doors (1x500PF and 3x500PF)
500-sheet paper feeder
Document feeder assembly (3 of 5)
Paper pickup assembly
Fuser assembly
Delivery assembly
External covers, panels, and doors
Детали Internal components 6 of 7
| Деталь: | Cover, front upper (1x500-SPF) |
| Парткод: | RC2-5395-000CN |
| Деталь: | Cover, left (1x500-SPF) |
| Парткод: | RC3-1314-000CN |
| Деталь: | Cover, handle, left (1x500-SPF) |
| Парткод: | RC3-1315-000CN |
| Деталь: | Cover, right (1x500-SPF) |
| Парткод: | RC3-1316-000CN |
| Деталь: | Cover, handle, right (1x500-SPF) |
| Парткод: | RC3-1317-000CN |
| Деталь: | Cover, right front (1x500-SPF) |
| Парткод: | RC3-1318-000CN |
| Деталь: | Cover, rear (1x500-SPF) |
| Парткод: | RC3-1319-000CN |
| Деталь: | Cassette (1x500PF and 3x500PF) |
| Парткод: | RM1-5928-000CN |
| Деталь: | RIGHT DOOR ASSEMBLY |
| Парткод: | RM1-5509-000CN |
| Деталь: | Cover, M.P. crossmember R |
| Парткод: | RC2-4747-000CN |
| Деталь: | SPRING, TENSION |
| Парткод: | RU6-2235-000CN |
| Деталь: | Cartridge fan assembly |
| Парткод: | RM1-5589-000CN |
| Деталь: | WASTE TONER MOTOR ASSEMBLY |
| Парткод: | RM1-5605-000CN |
| Деталь: | Laser scanner kit (includes instructions and one scanner assembly) |
| Парткод: | CC493-67914 |
| Деталь: | Position detect assembly |
| Парткод: | RM1-5604-000CN |
| Деталь: | Front light guide assembly |
| Парткод: | RM1-5492-000CN |
| Деталь: | Repair transfer kit (includes instructions, ITB, and secondary transfer roller) |
| Парткод: | CC493-67909 |
| Деталь: | COVER, INNER |
| Парткод: | RC2-3981-000CN |
| Деталь: | Shaft support (included in secondary transfer kit) |
| Парткод: | RC2-4162-000CN |
| Деталь: | Shaft support (included in secondary transfer kit |
| Парткод: | RC2-4514-000CN |
| Деталь: | Shaft support (included in secondary transfer kit |
| Парткод: | RC2-4527-000CN |
| Деталь: | Shaft support (included in secondary transfer kit |
| Парткод: | RC2-4726-000CN |
| Деталь: | Shaft support (included in secondary transfer kit |
| Парткод: | RC2-4741-000CN |
| Деталь: | Shaft support (included in secondary transfer kit |
| Парткод: | RM1-5601-000CN |
| Деталь: | Shaft support (included in secondary transfer kit |
| Парткод: | RM1-5504-000CN |
| Деталь: | Shaft support (included in secondary transfer kit |
| Парткод: | RM1-5525-000CN |
| Деталь: | Shaft support (included in secondary transfer kit |
| Парткод: | RM1-5641-000CN |
| Деталь: | Shaft support (included in secondary transfer kit |
| Парткод: | RM1-6695-000CN |
| Деталь: | Shaft support (included in secondary transfer kit |
| Парткод: | RC2-4483-000CN |
| Деталь: | Shaft support (included in secondary transfer kit |
| Парткод: | RC2-9189-000CN |
| Деталь: | Shaft support (included in secondary transfer kit |
| Парткод: | RC2-4055-000CN |
| Деталь: | S-SP-GND-PLT-LIFT-L |
| Парткод: | IR4068K345NI |
| Деталь: | S-ASSY-UPPER-UNIT (includes scanner glass) |
| Парткод: | IR4068K315NI |
| Деталь: | ASY-NS-SCR00017 |
| Парткод: | IR4068K337NI |
| Деталь: | Hinge, front door |
| Парткод: | RC2-4291-000CN |
| Деталь: | Hinge, front door |
| Парткод: | RC2-4292-000CN |
| Деталь: | COVER |
| Парткод: | RC2-4467-000CN |
| Деталь: | HOLDER, SENSOR |
| Парткод: | RC2-4369-000CN |
| Деталь: | LEVER, SHUTTER |
| Парткод: | RC2-4415-000CN |
| Деталь: | SPRING, COMPRESSION |
| Парткод: | RU6-2316-000CN |
| Деталь: | Front inner cover upper assembly |
| Парткод: | RM1-5495-000CN |
| Деталь: | INTERLOCK ASSEMBLY |
| Парткод: | RM1-5496-000CN |
| Деталь: | Toner collection unit (TCU) kit (includes instructions and wipe) |
| Парткод: | CC493-67913 |
| Деталь: | Waste toner duct assembly |
| Парткод: | RM1-5519-000CN |
| Деталь: | Power switch assembly |
| Парткод: | RM1-5582-000CN |
| Деталь: | Front inner cover lower assembly |
| Парткод: | RM1-5598-000CN |
| Деталь: | Cassette rail right assembly |
| Парткод: | RM1-6195-000CN |
| Деталь: | Cassette rail left assembly |
| Парткод: | RM1-6196-000CN |
| Деталь: | LEVER, CRG. PRESSURE, FRONT |
| Парткод: | RC2-3983-020CN |
| Деталь: | SPRING, TENSION |
| Парткод: | RU6-2236-000CN |
| Деталь: | SPRING, GROUNDING |
| Парткод: | RU6-2237-000CN |
| Цена: | 360 ₽ |
| Деталь: | SWITCH |
| Парткод: | WC4-5303-000CN |
| Деталь: | WASTE TONER DETECT ASSEMBLY |
| Парткод: | RM1-5545-000CN |
| Деталь: | Waste toner paper feed assembly |
| Парткод: | RM1-5584-000CN |
| Деталь: | High voltage holder assembly |
| Парткод: | RM1-6694-000CN |
| Деталь: | SWITCH, PUSH |
| Парткод: | WC2-5637-000CN |
| Цена: | 340 ₽ |
| Деталь: | PHOTO INTERRUPTER |
| Парткод: | WG8-5696-000CN |
| Цена: | 350 ₽ |
| Деталь: | Stapling mailbox |
| Парткод: | CC424-67901 |
| Деталь: | ASY-LVR-FE-EMP-SP |
| Парткод: | PF2309K130NI |
| Деталь: | ASY-CVR-FE-PICK-SP |
| Парткод: | PF2309K132NI |
| Деталь: | ASY-ROL-FE-FEED-SP |
| Парткод: | PF2309K131NI |
| Деталь: | CASSETTE |
| Парткод: | RM1-5928-000CN |
| Деталь: | Intermediate paper transfer unit (IPTU) |
| Парткод: | RM1-5621-000CN |
| Деталь: | Lifter base assembly (1x500-SPF) |
| Парткод: | RM1-5913-000CN |
| Деталь: | Lifter assembly (1x500-SPF) |
| Парткод: | RM1-5914-000CN |
| Деталь: | Paper pickup drive assembly (1x500-SPF) |
| Парткод: | RM1-5934-000CN |
| Деталь: | Feeder PCA (1x500-SPF) |
| Парткод: | RM1-5854-000CN |
| Деталь: | Paper pickup assembly (1x500-SPF) |
| Парткод: | RM1-5929-000CN |
| Деталь: | Cassette (1x500-SPF) |
| Парткод: | RM1-5928-000CN |
| Деталь: | S-FAN-MFB30E-05A-006 |
| Парткод: | IR4068K304NI |
| Деталь: | Scanner inverter assembly |
| Парткод: | IR4068K306NI |
| Деталь: | S-K-CBP-INV-FFC |
| Парткод: | IR4068K303NI |
| Деталь: | ASY-030060NIT |
| Парткод: | IR4068K341NI |
| Деталь: | ASY-030120FWWS |
| Парткод: | IR4068K340NI |
| Деталь: | S-ASM-USB (control panel USB cable) |
| Парткод: | IR4068K301NI |
| Деталь: | ASSY-SP-GUIDE-HINGE |
| Парткод: | IR4068K126NI |
| Деталь: | S-HNG-LIFT-R |
| Парткод: | IR4068K302NI |
| Деталь: | ASY-040100FNBB |
| Парткод: | IR4068K342NI |
| Деталь: | ASY-030080FNTP |
| Парткод: | IR4068K334NI |
| Деталь: | S-SNS-EY3A-1061-2 |
| Парткод: | IR4068K305NI |
| Деталь: | S-ASSY-INV |
| Парткод: | IR4068K306NI |
| Деталь: | S-PBA-TYUKEI |
| Парткод: | IR4068K307NI |
| Деталь: | ASY-NS-SCR00027 |
| Парткод: | IR4068K344NI |
| Деталь: | ASY-NS-SCR00023B |
| Парткод: | IR4068K338NI |
| Деталь: | Flapper guide assembly (SSMBM) |
| Парткод: | RM1-5153-000CN |
| Деталь: | Jog assembly (SSMBM) |
| Парткод: | RM1-5155-000CN |
| Деталь: | Lift tray assembly (SSMBM) |
| Парткод: | RM1-5156-000CN |
| Деталь: | MBM flapper assembly (SSMBM) |
| Парткод: | RM1-5157-000CN |
| Деталь: | MBM bin assembly (SSMBM) |
| Парткод: | RM1-6670-000CN |
| Деталь: | Stapler assembly (SSMBM) |
| Парткод: | RM1-5166-000CN |
| Деталь: | Bin solenoid assembly (SSMBM) |
| Парткод: | RM1-5896-000CN |
| Деталь: | Top door assembly (SSMBM) |
| Парткод: | RM1-5160-000CN |
| Деталь: | FRONT DOOR ASSEMBLY |
| Парткод: | RM1-5612-000CN |
| Деталь: | S-FLTR-IN |
| Парткод: | IR4068K313NI |
| Деталь: | S-CVR-FAN |
| Парткод: | IR4068K314NI |
| Деталь: | Scan control board (SCB), S-PBA-SCB |
| Парткод: | IR4068K312NI |
| Деталь: | Scissors hinge assembly, right |
| Парткод: | RM1-5614-000CN |
| Деталь: | Scissors hinge assembly, left |
| Парткод: | RM1-5616-000CN |
| Деталь: | Guide, interlock cable |
| Парткод: | RC2-4632-000CN |
| Деталь: | Stand, scissors hinge, left |
| Парткод: | RC2-4642-000CN |
| Деталь: | Image scanner CN cover assembly |
| Парткод: | RM1-5646-000CN |
| Деталь: | LEVER, RELEASE |
| Парткод: | RC2-4644-000CN |
| Деталь: | FAN |
| Парткод: | RK2-2575-000CN |
| Деталь: | SPRING, TORSION |
| Парткод: | RC2-4645-000CN |
| Деталь: | Stand, scissors hinge, right |
| Парткод: | RC2-4646-000CN |
| Деталь: | COVER, HIGH VOLTAGE |
| Парткод: | RC2-4662-000CN |
| Деталь: | COVER, DUPLEXING GEAR |
| Парткод: | RC2-4664-000CN |
| Деталь: | Guide, crossmember cable, upper |
| Парткод: | RC2-8206-000CN |
| Деталь: | IPTU inner cover assembly |
| Парткод: | RL1-2181-000CN |
| Деталь: | Holder, door handle, right |
| Парткод: | RC2-4661-000CN |
| Деталь: | DC cable assembly |
| Парткод: | RM1-5827-000CN |
| Деталь: | Holder, exhaust fan |
| Парткод: | RC2-4665-000CN |
| Деталь: | DC controller PCA assembly |
| Парткод: | RM1-5758-000CN |
| Деталь: | Low voltage power supply PCA assembly, 110V |
| Парткод: | RM1-5763-000CN |
| Деталь: | Low voltage power supply PCA assembly, 220V |
| Парткод: | RM1-5764-000CN |
| Деталь: | High voltage power supply PCA, lower (includes FFC DCC to HVPS lower) |
| Парткод: | RM1-5779-000CN |
| Деталь: | High voltage power supply, upper |
| Парткод: | RM1-5781-000CN |
| Деталь: | Image scanner power supply assembly |
| Парткод: | RM1-5619-000CN |
| Деталь: | Inner connecting board (ICB) assembly |
| Парткод: | RM1-5544-020CN |
| Деталь: | Toner remain PCA assembly |
| Парткод: | RM1-5771-020CN |
| Деталь: | Formatter assembly kit (exchange includes instructions) |
| Парткод: | CE871-69001 |
| Деталь: | Duplex registration assembly kit (includes instructions) |
| Парткод: | CC493-67917 |
| Деталь: | S-SFT-STP-HNG (hinge screw) |
| Парткод: | IR4068K319NI |
| Деталь: | S-ASM-ICB-COR (scanner cable) |
| Парткод: | IR4068K320NI |
| Деталь: | S-CVR-REAR |
| Парткод: | IR4068K321NI |
| Деталь: | S-CVR-LEFT |
| Парткод: | IR4068K322NI |
| Деталь: | Scanner assembly (includes SCB and control panel adapter) |
| Парткод: | IR4068-SVPNI |
| Деталь: | Document feeder complete assembly |
| Парткод: | PF2309-SVPNI |
| Деталь: | Lifter base assembly (1x500PF) |
| Парткод: | RM1-5913-000CN |
| Деталь: | Lifter assembly (1x500PF) |
| Парткод: | RM1-5914-000CN |
| Деталь: | Paper pickup drive assembly (1x500PF) |
| Парткод: | RM1-5934-000CN |
| Деталь: | Feeder PCA assembly (1x500PF) |
| Парткод: | RM1-5854-000CN |
| Деталь: | Paper pickup assembly (1x500PF) |
| Парткод: | RM1-5929-000CN |
| Деталь: | ASY-SCR03T100PLA-SP |
| Парткод: | PF2309K115NI |
| Деталь: | ASY-CVR-F-R-SP |
| Парткод: | PF2309K114NI |
| Деталь: | ASY-TRY-F-BASE-SP |
| Парткод: | CC419-67903 |
| Деталь: | ASY-BASE-SP |
| Парткод: | PF2309K102NI |
| Деталь: | ASY-HNG-L-SP |
| Парткод: | PF2309K104NI |
| Деталь: | ASY-FRM-RE-FEED-SP |
| Парткод: | PF2309K103NI |
| Деталь: | ASY-CVR-FE-FEED-SP |
| Парткод: | PF2309K105NI |
| Деталь: | ASY-TRY-SP |
| Парткод: | PF2309K106NI |
| Деталь: | ASY-CVR-F-SP |
| Парткод: | PF2309K107NI |
| Деталь: | ASM-IF-SP |
| Парткод: | PF2309K110NI |
| Деталь: | ASY-SCR-5-4-DAN-SP |
| Парткод: | PF2309K113NI |
| Деталь: | ASY-030060FNTP |
| Парткод: | IR4068K332NI |
| Деталь: | ASY-TFT-152613N-SP |
| Парткод: | PF2309K111NI |
| Деталь: | ASY-TFB-2024RS |
| Парткод: | PF2309K112NI |
| Деталь: | ASY-SCR04T100PLA-SP |
| Парткод: | PF2309K108NI |
| Деталь: | Lifter base assembly (3x500PF) |
| Парткод: | RM1-5913-000CN |
| Деталь: | Lifter assembly (3x500PF) |
| Парткод: | RM1-5914-000CN |
| Деталь: | Paper pickup drive assembly (3x500PF) |
| Парткод: | RM1-5935-000CN |
| Деталь: | Feeder PCA assembly (3x500PF) |
| Парткод: | RM1-5958-000CN |
| Деталь: | Paper pickup assembly (3x500PF) |
| Парткод: | RM1-5929-000CN |
| Деталь: | ASY-SP-REV-SPR (spring) |
| Парткод: | PF2309K135NI |
| Деталь: | ASY-HLD-REV-PAD-SP |
| Парткод: | PF2309K133NI |
| Деталь: | MBM driver PCA (SSMBM) |
| Парткод: | RM1-5168-000CN |
| Деталь: | Bin sensor PCA (SSMBM) |
| Парткод: | RM1-5894-000CN |
| Деталь: | FAN |
| Парткод: | RK2-2577-000CN |
| Деталь: | Cable, flexible flat, H.V.T. |
| Парткод: | RK2-2603-000CN |
| Деталь: | Contact assembly |
| Парткод: | RM1-5502-000CN |
| Деталь: | Cable, flat flexable (FFC) |
| Парткод: | RK2-2604-000CN |
| Деталь: | H.V. power supply cable assembly |
| Парткод: | RM1-5724-000CN |
| Деталь: | Lower main cable assembly |
| Парткод: | RM1-5801-000CN |
| Деталь: | SWITCH, PUSH |
| Парткод: | WC2-5637-000CN |
| Цена: | 340 ₽ |
| Деталь: | Sub controller cable assembly |
| Парткод: | RM1-5826-000CN |
| Деталь: | Sub PS AD cable assembly |
| Парткод: | RM1-5825-000CN |
| Деталь: | CONNECTING CABLE ASSEMBLY |
| Парткод: | RM1-5799-000CN |
| Деталь: | Duplexing cable assembly, duplex |
| Парткод: | RM1-5803-000CN |
| Деталь: | Feed cable assembly |
| Парткод: | RM1-5804-000CN |
| Деталь: | Switch cable assembly |
| Парткод: | RM1-5807-000CN |
| Деталь: | Sensor cable assembly |
| Парткод: | RM1-5815-000CN |
| Деталь: | Interlock switch cable assembly |
| Парткод: | RM1-5832-000CN |
| Деталь: | Stamp solenoid assembly (SSMBM) |
| Парткод: | RM1-6664-000CN |
| Деталь: | ASY-HNG-R-SP |
| Парткод: | PF2309K119NI |
| Деталь: | ASY-DFSENS-SP |
| Парткод: | PF2309K121NI |
| Деталь: | ASY-PBA-RELAY-SP |
| Парткод: | PF2309K118NI |
| Деталь: | ASY-NS-SCR00063 |
| Парткод: | IR4068K339NI |
| Деталь: | S-SP-GND-SFT-R |
| Парткод: | IR4068K310NI |
| Деталь: | S-FAN-D06037600G-01 |
| Парткод: | IR4068K311NI |
| Деталь: | ASY-IR4041P021 |
| Парткод: | IR4068K343NI |
| Деталь: | S-ASSY-MOTOR-UNIT |
| Парткод: | IR4068K309NI |
| Деталь: | ASSY-CRG-UNIT-IR4068 |
| Парткод: | IR4068K200NI |
| Деталь: | ASY-030080FNTW |
| Парткод: | IR4068K335NI |
| Деталь: | ASY-030060FNTW |
| Парткод: | IR4068K333NI |
| Деталь: | BUSHING |
| Парткод: | RC2-9719-000CN |
| Деталь: | Lever, CRG. lock |
| Парткод: | RC2-3986-000CN |
| Деталь: | TRAY, WASTE TONER CATCH |
| Парткод: | RC2-4218-000CN |
| Деталь: | SPRING, TORSION |
| Парткод: | RU6-2247-000CN |
| Деталь: | SPRING, GROUNDING |
| Парткод: | RC2-4469-000CN |
| Деталь: | BUSHING |
| Парткод: | RC2-4470-000CN |
| Деталь: | Lifter base assembly |
| Парткод: | RM1-5913-000CN |
| Деталь: | COVER |
| Парткод: | RC2-4403-000CN |
| Деталь: | COVER |
| Парткод: | RC2-5962-000CN |
| Деталь: | Crg. Guide lower assembly |
| Парткод: | RM1-5486-000CN |
| Деталь: | SHUTTER ASSEMBLY |
| Парткод: | RM1-5488-000CN |
| Деталь: | SHUTTER ASSEMBLY |
| Парткод: | RM1-5489-000CN |
| Деталь: | Shutter arm assembly |
| Парткод: | RM1-5585-000CN |
| Деталь: | Shutter arm assembly |
| Парткод: | RM1-5586-000CN |
| Деталь: | Holder, paper pickup connector |
| Парткод: | RC2-4044-000CN |
| Деталь: | DUPLEXING DRIVE ASSEMBLY |
| Парткод: | RM1-4973-000CN |
| Деталь: | SPRING, TENSION |
| Парткод: | RU6-2468-000CN |
| Деталь: | Flexible flat cable assembly (includes two FFCs DCC to laser/scanner) |
| Парткод: | RM1-5498-000CN |
| Деталь: | Main DC motor assembly |
| Парткод: | RM1-5521-000CN |
| Деталь: | Paper pickup drive assembly |
| Парткод: | RM1-5549-000CN |
| Деталь: | Main drive kit (includes instructions) |
| Парткод: | CC493-67915 |
| Деталь: | Fuser drive assembly, duplex |
| Парткод: | RM1-5656-000CN |
| Деталь: | Lifter assembly |
| Парткод: | RM1-5914-000CN |
| Деталь: | Fuser motor assembly |
| Парткод: | RM1-4983-000CN |
| Цена: | 7 600 ₽ |
| Деталь: | CABLE, FAN |
| Парткод: | RM1-5821-000CN |
| Деталь: | Cartridge fan |
| Парткод: | RK2-2418-000CN |
| Цена: | 2 700 ₽ |
| Деталь: | ITB motor assembly |
| Парткод: | RM1-5777-000CN |
| Деталь: | Developing disengaging motor |
| Парткод: | RK2-2415-000CN |
| Цена: | 3 500 ₽ |
| Деталь: | S-ASSY-CP-ADAPTER |
| Парткод: | IR4068K316NI |
| Деталь: | Secondary transfer roller assembly kit (includes instructions) |
| Парткод: | CC493-67908 |
| Деталь: | Secondary transfer assembly, duplex kit (includes instructions, and shaft-support clip |
| Парткод: | CC492-67901 |
| Деталь: | Pickup roller (Tray 1) kit (includes instructions |
| Парткод: | CC493-67906 |
| Деталь: | Separation pad (Tray 1) |
| Парткод: | RL1-1937-000CN |
| Цена: | 1 100 ₽ |
| Деталь: | Cover, front (SSMBM) |
| Парткод: | RC2-5571-000CN |
| Деталь: | Cover, rear (SSMBM) |
| Парткод: | RC2-5572-000CN |
| Деталь: | Panel, stacking (SSMBM) |
| Парткод: | RL1-1984-000CN |
| Деталь: | Holder, connector (SSMBM) |
| Парткод: | RC2-5625-000CN |
| Деталь: | Top cover assembly (SSMBM) |
| Парткод: | RM1-6669-000CN |
| Деталь: | Tray assembly (SSMBM) |
| Парткод: | RM1-5161-000CN |
| Деталь: | Stopper, tray (SSMBM) |
| Парткод: | RC2-5576-000CN |
| Деталь: | Cover, rear lower (1x500PF and 3x500PF) |
| Парткод: | RC2-5378-000CN |
| Деталь: | Cover, rear (1x500PF and 3x500PF) |
| Парткод: | RC2-5379-000CN |
| Деталь: | Cover, left (1x500PF and 3x500PF) |
| Парткод: | RC2-5393-000CN |
| Деталь: | Cover, right front, (1x500PF) |
| Парткод: | RC2-5356-000CN |
| Деталь: | Cover, right front, (3x500PF) |
| Парткод: | RC2-5357-000CN |
| Деталь: | Cover, right rear (1x500PF and 3x500PF) |
| Парткод: | RC2-5380-000CN |
| Деталь: | Cover, right center (1x500PF and 3x500PF) |
| Парткод: | RC2-5394-000CN |
| Деталь: | Right door assembly (3x500PF) |
| Парткод: | RM1-5937-000CN |
| Деталь: | Right door assembly (1x500PF) |
| Парткод: | RM1-5936-000CN |
| Деталь: | Door, stock, (1x500PF) |
| Парткод: | RC2-5377-000CN |
| Деталь: | 500-sheet paper feeder |
| Парткод: | CC425-67901 |
| Деталь: | ASY-FAN-SP |
| Парткод: | PF2309K127NI |
| Деталь: | ASY-GIDREV-SPR-SP |
| Парткод: | PF2309K129NI |
| Деталь: | ASY-MOT-FE-SP |
| Парткод: | PF2309K125NI |
| Деталь: | ASY-MOT-RE-SP |
| Парткод: | PF2309K126NI |
| Деталь: | ASY-030060FDIT |
| Парткод: | IR4068K331NI |
| Деталь: | ASY-040200FNWS |
| Парткод: | IR4068K336NI |
| Деталь: | ASY-SG2481-NY-SP |
| Парткод: | PF2309K122NI |
| Деталь: | Roller, paper pickup |
| Парткод: | RL1-2099-000CN |
| Цена: | 850 ₽ |
| Деталь: | PAPER FEED ROLLER |
| Парткод: | RM1-0037-020CN |
| Цена: | 70 ₽ |
| Деталь: | Paper pickup assembly |
| Парткод: | RM1-5919-000CN |
| Цена: | 5 800 ₽ |
| Деталь: | Fuser 110 V assembly kit (includes instructions) |
| Парткод: | CC493-67911 |
| Деталь: | Fuser 220 V assembly kit (includes instructions) |
| Парткод: | CC493-67912 |
| Деталь: | DELIVERY ASSEMBLY |
| Парткод: | RM1-5615-000CN |
| Деталь: | GRIP, LEFT FRONT |
| Парткод: | RC2-4268-000CN |
| Деталь: | Grip, left rear |
| Парткод: | RC2-4269-000CN |
| Деталь: | REAR COVER ASSEMBLY |
| Парткод: | RM1-5613-000CN |
| Деталь: | COVER, RIGHT FRONT |
| Парткод: | RC2-4287-000CN |
| Деталь: | COVER, RIGHT REAR |
| Парткод: | RC2-4273-000CN |
| Деталь: | Cover, intermediate assembly |
| Парткод: | RM1-5645-000CN |
| Деталь: | COVER, LEFT LOWER |
| Парткод: | RC2-4300-000CN |
| Деталь: | COVER, INNER |
| Парткод: | RM1-5520-000CN |
| Деталь: | Output bezel kit |
| Парткод: | CC419-67904 |
| Деталь: | COVER, LEFT REAR |
| Парткод: | RC2-8213-000CN |
| Деталь: | COVER, FAN |
| Парткод: | RC2-4288-000CN |
| Деталь: | Output bin, left paper delivery assembly |
| Парткод: | RM1-5632-000CN |
| Деталь: | Right handle cover assembly |
| Парткод: | RM1-5507-000CN |
Коды ошибок
10.0X.90
10.0X.Y0
10.XX.69
10.YY.60
11.00.YY
13.WX.EE
13.WX.FF
13.WX.YZ
20.00.00
21.00.00
30.01.06
30.01.08
30.01.10
30.01.14
30.01.15
30.01.18
30.01.19
30.01.23
30.01.36
30.01.41
30.01.42
30.01.43
30.01.44
30.01.45
30.01.46
30.01.47
30.01.48
30.01.49
30.01.50
31.01.02
31.01.03
40.00.01
40.00.02
40.00.03
40.00.04
40.00.05
41.02.00
41.03.YZ
41.05.YZ
41.07.YZ
42.XX.YY
44.01.XX
44.03.XX
44.10.XX
44.34.XX
44.92.XX
47.00.XX
47.01.XX
47.02.XX
47.03.XX
47.04.XX
47.06.XX
47.WX.YZ
48.01.XX
48.03.XX
48.05.XX
49.21.49
49.XX.YY
50.1X.YZ
50.2X.YZ
50.3X.YZ
50.4X.YZ
50.7X.YZ
50.8X.YZ
50.9X.YZ
50.AX.YZ
50.BX.YZ
51.00.YY
52.00.00
52.20.00
53.10.0X
54.00.03
54.00.06
54.00.35
54.01.05
54.0X.07
54.0X.0B
54.0X.0C
54.0X.0D
54.0X.0E
54.0X.1E
54.1X.1E
54.2X.1E
55.00.05
55.00.YY
56.00.01
56.00.YY
58.00.04
59.00.00
59.00.30
59.00.40
59.00.90
59.00.A0
59.00.B0
59.00.C0
59.00.F0
59.0X.50
59.0X.60
60.00.0Y
62.00.00
65.80.A1
66.80.YY
69.11.YY
70.00.00
79.XX.YY
80.0X.YY
80.YYYY
98.00.0X
99.00.01
99.00.02
99.00.03
99.00.04
99.00.05
99.00.06
99.00.07
99.00.08
99.00.09
99.00.10
99.00.11
99.00.12
99.00.13
99.00.14
99.09.60
99.09.61
99.09.62
99.09.63
99.09.64
99.09.65
99.09.66
99.09.67
99.09.68
Описание
| Error code: | 10.0X.90 |
| Display: | 10.0X.90 Replace <Supply> |
| Description: | The product displays this error when there is a toner replenishment malfunction for a specific print cartridge. |
| Remedy: | 1. Open the front door. 2. Remove the old print cartridge. 3. Remove the orange cover and install the new cartridge. CAUTION: Do not touch the shiny green drum. 4. Close the front door. |
| Error code: | 10.0X.Y0 |
| Display: | 10.0X.Y0 Supply memory error |
| Description: | The product cannot read or write to at least one print cartridge memory tag or a memory tag is missing from a print cartridge. Memory error • 10.00.00 (event code) Black print cartridge E-label missing • 10.00.10 (event code) Black print cartridge. |
| Remedy: | 1. Remove, and then reinstall the toner cartridge. 2. If the error reappears, turn the power off, and then on. 3. Check the cartridge e-label. If it is damaged, replace the cartridge. 4. If the error persists, replace the toner cartridge. |
| Error code: | 10.XX.69 |
| Display: | 10.XX.69 <Supply> very low |
| Description: | The product indicates when a supply level is very low. Actual print cartridge life might vary. Consider having a replacement print cartridge available to install when print quality is no longer acceptable. You do not need to replace the print cartridge at this time unless the print quality is no longer acceptable. • 10.00.69 (event code): Black print cartridge very low • 10.01.69 (event code): Cyan print cartridge very low • 10.02.69 (event code): Magenta print cartridge very low • 10.03.690 (event code): Yellow print cartridge very low |
| Remedy: | If print quality is no longer acceptable, replace the print cartridge. |
| Error code: | 10.YY.60 |
| Display: | 10.YY.60 <color> cartridge low |
| Description: | The product indicates when a supply level is low• Actual print cartridge life might vary. You do not need to replace the print cartridge at this time unless print quality is no longer acceptable. • 10.00.60 (event code): Black print cartridge • 10.01.60 (event code): Cyan print cartridge • 10.02.60 (event code): Magenta print cartridge • 10.03.60 (event code): Yellow print cartridge |
| Remedy: | If print quality is no longer acceptable, replace the print cartridge. Consider purchasing a replacement cartridge so it is available when the installed cartridge has reached the end of its estimated life. |
| Error code: | 11.00.YY |
| Display: | 11.00.YY Internal clock error |
| Description: | The product real time clock has experienced an error. 01=dead clock 02=dead real time clock |
| Remedy: | Whenever the product is turned off and then turned on again, set the time and date at the control panel. If the error persists, you might need to replace the formatter. |
| Error code: | 13.WX.EE |
| Display: | 13.WX.EE |
| Description: | This jam occurs when a door is opened during printing. 13.AA.EE (event code) Tray 3, 4, or 5 door open 13.AB.EE (event code) Tray 4, 5, or 6 door open 13.BA.EE (event code) Front door open 13.BB.EE (event code) Right door openA |
| Remedy: | Make sure that the doors are fully closed. |
| Error code: | 13.WX.FF |
| Display: | 13.WX.FF |
| Description: | Power on residual paper jam. This jam occurs when the paper exists at any of the paper path jam sensors at power on or door close. Due to the current FW timing requirements, the displayed jam code is always 13.FF.FF, only the event log will have 13.WX.FF 13.B9.FF (event code) Fuser output sensor - PS700 13.A3.FF (event code) Tray 3 feed sensor - SR4 13.A4.FF (event code) Tray 4 feed sensor - SR7 13.A5.FF (event code) Tray 5 feed sensor - SR10 13.A6.FF (event code) Tray 6 feed sensor - SR10 13.FF.FF (event code) Multiple sensors |
| Remedy: | Clear the jam. |
| Error code: | 13.WX.YZ |
| Display: | 13.WX.YZ Jams inside lower right door |
| Description: | A jam exists inside the lower right door. |
| Remedy: | Clear the jam. |
| Error code: | 20.00.00 |
| Display: | 20.00.00 Insufficient memory <device> |
| Description: | Insufficient memory: <Device> Event log error message 20.00.00. The product does not have enough memory to print the page. The product received more data than can fit in the available memory. You might have tried to transfer too many macros, soft fonts, or complex graphics. |
| Remedy: | Touch the OK button to print the transferred data. Some data might be lost. Reduce the page complexity or add product memory. |
| Error code: | 21.00.00 |
| Display: | 21.00.00 Page Too Complex Event log error message 21.00.00. |
| Description: | Page Too Complex Event log error message 21.00.00. The product displays this message to indicate that the page decompression process was too slow for the product. |
| Remedy: | Touch the OK button to continue. There may be some data loss on the page that was being formatted when the error occurred. |
| Error code: | 30.01.06 |
| Display: | 30.01.06 |
| Description: | Scanner Fan failure. Scanner fan error. The Copy, Fax and Send options will be grayed out or not present on the control panel and message will be posted in event log. |
| Remedy: | 1. Turn the product off, and then on again. 2. During the product initialization sequence, listen to the fan to determine if it is operating. 3. the error persists, turn the product off and then check the fan wire-harness connectors. 4. If the error persists, replace the scanner control board (SCB). 5. Replace the integrated scanning assembly (ISA). |
| Error code: | 30.01.08 |
| Display: | 30.01.08 Home position error |
| Description: | Home position error The scanner optic failed to return to the home position. |
| Remedy: | 1. Turn the product off, and then on again. 2. Observe the movement of the optics assembly. 3. If the error persists, run the scanner motor test under component test. Administration/ Troubleshooting/Scanner tests/Flatbed motor test 4. If issue still remains and firmware has been upgraded replace scanner control board (SCB). IMPORTANT: Check all cables on SCB for proper connection and seating before replacing any parts and test. 5. If the error persists, replace the integrated scanning assembly (ISA). |
| Error code: | 30.01.10 |
| Display: | 30.01.10 (event code) Scanner ADF fan error |
| Description: | The ADF fan is not operating. This fan operates only during the ADF scan process. |
| Remedy: | 1. Turn the product off, and then on again. 2. If the error persists, turn the product off and then check the fan wire-harness connectors. 3. Remove the ADF rear cover and watch the fan during a scan from the ADF. 4. If the fan does not rotate, replace the ADF assembly. |
| Error code: | 30.01.14 |
| Display: | 30.01.14 Scan system EEPROM error |
| Description: | Scan system EEPROM error Scanner control board (SCB) EEPROM error. |
| Remedy: | 1. Turn the product off, and then on again.2. Ensure all connectors on the SCB are connected and properly seated.3. Ensure the MFP has at latest SCB firmware version.4. Replace the SCB. |
| Error code: | 30.01.15 |
| Display: | 30.01.15 Scanner error |
| Description: | Scanner error Scanner did not initialize (internal error). The scanner failed to be initialized due to an internal error. |
| Remedy: | 1. Turn the product off, and then on again.2. Verify that all covers are installed correctly and that the ADF and ADF jam cover are closed.3. Check all sensors on the scanner to ensure they are not blocked.4. Look through the vents on back of scanner check to see if GREEN SCB LEDs are lit.5. Check all connections for SCB to print engine and make sure they are properly seated.6. Replace the SCB. |
| Error code: | 30.01.18 |
| Display: | 30.01.18 Scanner Error |
| Description: | Scanner Error Scanner internal optical sensor error. |
| Remedy: | 1. Turn the product off, and then on again.2. Make sure that all the connectors on the SCB are properly seated.3. Make sure that the MFP has the latest SCB firmware version.4. Replace the SCB.5. If the error persists, replace the integrated scanning assembly (ISA) |
| Error code: | 30.01.19 |
| Display: | 30.01.19 Scanner lamp error |
| Description: | Scanner lamp error Scanner internal lamp sensor error. |
| Remedy: | 1. Turn the product off, and then on again.2. Determine if the scanner lamp turns on and off approximately 12 second after the product turns on.3. Test the lower lamp using the scanner test located in the Diagnostics menu.4. Re-seat the interconnect cables between the optical carriage and the SCB.5. Replace the integrated scanning assembly (ISA) |
| Error code: | 30.01.23 |
| Display: | 30.01.23 Scanner calibration failure |
| Description: | The scanner calibration failed. |
| Remedy: | 1. Turn the product off, and then on again. 2. After the product warms up, repeat the calibration process. 3. If the error persists, replace the scanner. |
| Error code: | 30.01.36 |
| Display: | 30.01.36 Upgrade Error try downloading upgrade again |
| Description: | Upgrade Error Try downloading upgrade again Scanner firmware upgrade error. |
| Remedy: | 1. Re-send the scanner firmware upgrade. 2. If the error persists, replace the SCB. |
| Error code: | 30.01.41 |
| Display: | 30.01.41 Scanner error |
| Description: | Scanner error. The formatter lost connections with the SCB or communication was corrupted. |
| Remedy: | 1. Turn the product off, and then on. 2. Remove and reinstall the formatter making to verify it is properly seated. 3. Upgrade the firmware. 4. Verify that all cables are connected to the product and to the interconnect board / formatter and SCB. 5. Verify that the scanner control board (SCB) has power. 6. Replace the scanner control board (SCB). 7. Replace the formatter. |
| Error code: | 30.01.42 |
| Display: | 30.01.42 Scanner error |
| Description: | Scanner error Internal product communication error. |
| Remedy: | 1. Turn the product off, and then on again.2. If the error persists, turn the product off, and then check all scanner control board (SCB) connectors are fully seated.3. If this error occurs after a formatter, fax card or hard disk has been replaced, check that the formatter connectivity LED (smile face icon on the formatter) is illuminated. Check the fax card for proper seating on the formatter. (If fax card is not properly seated it can prevent the formatter from seating properly in the product. 4. Verify that all cables are connected to the product and to the interconnect board / formatter and SCB. 5. If the error persists, replace the scanner control board (SCB). |
| Error code: | 30.01.43 |
| Display: | 30.01.43 Scanner memory failure |
| Description: | Scanner memory failure Scan memory error. |
| Remedy: | 1. Turn the product off, and then on again. 2. If the error persists, turn the product off, and then re-seat the formatter. 3. If the error persists, replace the formatter. |
| Error code: | 30.01.44 |
| Display: | 30.01.44 |
| Description: | Copy processor (CPB) / scanner control board (SCB) communication error |
| Remedy: | 1. Turn the product off, and then on again. 2. If the error persists, turn the product off, and then check the scanner cable. 3. Upgrade the firmware. 4. If the error persists, turn the product off, and then re-seat the formatter. 5. If the error persists, replace the scanner control board (SCB) or the formatter. |
| Error code: | 30.01.45 |
| Display: | 30.01.45 |
| Description: | Internal copy processor board (CPB) communication error. CPB code assertion error for the copy processor board firmware. |
| Remedy: | 1. Turn the product off, and then on again. 2. If the error persists, turn the product off, and then re-seat the formatter. 3. Upgrade the firmware. 4. If the error persists, replace the scanner control board (SCB). 5. If the error persists, replace the formatter. |
| Error code: | 30.01.46 |
| Display: | 30.01.46 Scanner Error |
| Description: | Scanner Error The firmware cannot find the copy processor board (CPB). |
| Remedy: | 1. Turn the product off, and then on again. 2. If the error persists, turn the product off, and then re-seat the formatter. 3. If the error persists, replace the scanner control board (SCB). |
| Error code: | 30.01.47 |
| Display: | 30.01.47 |
| Description: | Document feeder error. |
| Remedy: | 1. Turn the product off, and then on again. 2. If the error persists, turn the product off, and then check the document feeder wire-harness connectors. 3. If the error persists, replace the document feeder assembly. 4. If the error persists, replace the formatter. |
| Error code: | 30.01.48 |
| Display: | 30.01.48 Scanner error |
| Description: | Scanner error Scanner error. Scanner power is not connected. |
| Remedy: | 1. Turn the product off, and then on again. 2. If the error persists, use another known good power cord, make sure printer is connected to a known good dedicated power outlet and not to UPS or surge protector. 3. If the error persists, turn the product off, and then check the scanner wire-harness connectors and the scanner power supply fan. 4. If the error persists, replace integrated scanning assembly (ISA). IMPORTANT: On-Site Technicians need to check the scanner wire-harness, All SCB connectors and the scanner power before replacing any parts. |
| Error code: | 30.01.49 |
| Display: | 30.01.49 |
| Description: | Scanner inverter fan error. |
| Remedy: | 1. Turn the product off, and then on again. 2. If the error persists, turn the product off, and then check the scanner wire-harness connectors and the scanner power supply fan. 3. If the error persists, replace the scanner power supply, the scanner power supply fan, or the SCB. |
| Error code: | 30.01.50 |
| Display: | 30.01.50 Scanner error |
| Description: | Scanner error Internal scanner control board (SCB) error. |
| Remedy: | 1. Turn the product off, and then on again.2. Upgrade the firmware (FW).3. If the error persists, replace the SCB. |
| Error code: | 31.01.02 |
| Display: | 31.01.02 Jam in document feeder |
| Description: | ‘Jam in document feeder’ occurs when a page is picked, but gets jammed somewhere inside the document feeder. |
| Remedy: | 1. Check the ADF float to verify it is properly positioned a. Push on the float. If properly installed it should spring back. If it does not, verify the latch at the top is snapped into position. b. Check the location of the small Mylar tabs. If the tabs are blocking the paper path, push gently on the tab to place it in the proper position behind the white foam reflector 2. If the 30.01.02 message cannot be cleared, a sensor might still be blocked by a piece of paper. There are two other sensors used to detect media jammed in the document feeder. Continue with the following troubleshooting. Troubleshooting the internal jam sensors There are two other sensors that need to be checked when a 31.01.02 is persistent. The feed sensor is located in the paper path just before the ADF float. The exit sensor is located just after the ADF float. A business card can be used to “flush” the area around the sensors to determine if a scrap of paper or possibly a paper clip is causing a false jam indication. If either sensor is found defective, the ADF must be replaced. a. Open the ADF top cover and insert a business card from above to clear the feed sensor. b. Insert a business card from below to clear the exit sensor. |
| Error code: | 31.01.03 |
| Display: | 31.01.03 Document feeder pick error |
| Description: | Document feeder pick error. The document feeder cannot pick up paper. |
| Remedy: | 1. Verify that the paper meets the product specifications. 2. Make sure that the input tray is not overloaded and the tray guides are properly aligned to both edges of the media. 3. Check and clean the rollers and separation pad, and test the registration sensor. If needed, replace pickup roller assembly and separation pad. 4. Open and close the top cover to see if the pick motor turns without posting this error. If the motor turns, then the motor is good. 5. Verify that the motor cables are connected. 6. Re-seat the document feeder to the scanner control board (SCB). 7. Replace the document feeder assembly. |
| Error code: | 40.00.01 |
| Display: | 40.00.01 USB I/O buffer overflow To continue, touch “OK” |
| Description: | USB I/O buffer overflow To continue, touch “OK” The USB buffer has overflowed. |
| Remedy: | 1. Touch the OK button to print the transferred date (some data might be lost). 2. Check the host configuration. |
| Error code: | 40.00.02 |
| Display: | 40.00.02 Embedded I/O buffer overflow To continue, touch “OK” |
| Description: | Embedded I/O buffer overflow To continue, touch “OK” The product has experienced a JetDirect buffer overflow. |
| Remedy: | 1. Touch the OK button to print the transferred date (some data might be lost).2. Check the host configuration. |
| Error code: | 40.00.03 |
| Display: | 40.00.03 EIO <X> buffer overflow To continue, touch “OK” |
| Description: | EIO <X> buffer overflow To continue, touch “OK” Too much data was sent to the EIO card in the specified slot (x). An incorrect communications protocol might be in use. |
| Remedy: | Touch the OK button to print the transferred date (some data might be lost). |
| Error code: | 40.00.04 |
| Display: | 40.00.04 EIO <X> bad transmission To continue, touch “OK” |
| Description: | EIO <X> bad transmission To continue, touch “OK” The connection between the product and the USB device has been broken. |
| Remedy: | 1. Touch the OK button to clear the error message and continue printing.2. Remove, and then reinstall the USB device. |
| Error code: | 40.00.05 |
| Display: | 40.00.05 Embedded I/O bad transmission To continue, touch “OK” |
| Description: | Embedded I/O bad transmission To continue, touch “OK” The USB device has been removed. |
| Remedy: | 1. Touch the OK button to clear the error message (data will be lost).2. Install the USB device. |
| Error code: | 41.02.00 |
| Display: | 41.02.00 Error |
| Description: | A beam detected misprint error occurred. |
| Remedy: | 1. To clear the error message, touch OK.2. If the error persists, turn the printer off, and then on again.3. Verify that the toner cartridge is in good condition and the shutter works properly. Swap toner cartridge to test as needed.4. If the error returns, check the wire harness from the laser/scanners to the DC controller.5. If the error persists, replace the laser scanner assembly and the Laser Scanner Cable. |
| Error code: | 41.03.YZ |
| Display: | 41.03.YZ Unexpected size in tray <X> |
| Description: | Unexpected size in tray <X> The product detected a different paper size than expected. Y = Type, Z = Tray• Y = 0 Size mismatch. Detected media is longer or shorter than expected.• Y = A Size mismatch. Detected media too long.• Y = B Size mismatch. Detected media too short.• Y = C Size mismatch. Inter-page gap error.• Z = D Source is the duplexer.• Z = 1 Source is Tray 1.• Z = 2 Source is Tray 2.• Z = 3 Source is Tray 3. |
| Remedy: | 1. Touch OK to use another tray.2. Make sure that the tray is loaded with the correct paper size and that the sliding paper guides are correctly adjusted.3. Use the Tray/Bin manual sensor test to verify that the cassette media switch is correctly functioning.4. If the issue persists, replace the Mech kit. |
| Error code: | 41.05.YZ |
| Display: | 41.05.YZ Unexpected type in tray <X> |
| Description: | The printer can detect the type of paper in the paper path, and it adjusts the print mode accordingly. Tray X is loaded with a media type (transparencies, envelopes, etc.) that is different than what they tray is configured to use. Y = Expected type, Z = Detected type • Y = 0: Photo Media (1, 2, or 3) • Y = 1: Auto Sense (Normal) • Y = 2: Normal (typed not from Auto Sense) • Y = 3: Light media 1, 2, or 3 mode • Y = 4: Heavy media 1 • Y = 5: Heavy media 2 • Y = 6: Heavy media 3 • Y = 7: Glossy media 1 • Y = 8: Glossy media 2 • Y = 9: Glossy media 3 • Y = A: Glossy film • Y = B: OHT • Y = C: Label • Y = D: Envelope 1, 2, or 3 mode • Y = E: Rough • Y = F: Other mode • Z = 0: Photo Media (1, 2, or 3) • Z = 1: Auto Sense (Normal) • Z = 2: Normal (typed not from Auto Sense) • Z = 3: Light media 1, 2, or 3 mode • Z = 4: Heavy media 1 • Z = 5: Heavy media 2 • Z = 6: Heavy media 3 • Z = 7: Glossy media 1 • Z = 8: Glossy media 2 • Z = 9: Glossy media 3 • Z = A: Glossy film • Z = B: OHT • Z = C: Label • Z = D: Envelope 1, 2, or 3 mode • Z = E: Rough • Z = F: Other mode |
| Remedy: | 1. Load the tray with the size and type of paper indicated, or use another tray if available.2. If this message displays and the tray is loaded with the correct paper type, check the print driver settings to make sure they match the tray type settings.3. Check all application and printer settings to make sure that the Type setting is correct.4. Clean the Media sensor.5. If the error persists, elevate issue for printer replacement. |
| Error code: | 41.07.YZ |
| Display: | 41.07.YZ Error To continue, press OK |
| Description: | A media transportation error has occurred. Y = 0 Photo media 1, Photo media 2, Photo media 3, Designated media 2, Designated media 3, or N/ A, typed or AutoSense Y = 1 AutoSense (Normal): special case distinguished from typed Normal Y = 2 Normal: typed (not AutoSense) Y = 3 Light media 1, 2, or 3: typed or AutoSense Y = 4 Heavy media 1: typed or AutoSense Y = 5 Heavy media 2: typed or AutoSense Y = 6 Heavy media 3: typed or AutoSense Y = 7 Glossy media 1: typed or AutoSense Y = 8 Glossy media 2: typed or AutoSense Y = 9 Glossy media 3: typed or AutoSense Y = A Glossy film: typed or AutoSense Y = B OHT: typed or AutoSense Y = C Label Y = D Envelope 1, Envelope 2, or Envelope 3 Y = E Rough (designated media 1): typed or AutoSense Z = 1 Tray 1 Z = 2 Tray 2 Z = 3 Tray 3 |
| Remedy: | Turn the product off, and then on. If the error persists, replace the DC controller PCA. |
| Error code: | 42.XX.YY |
| Display: | 42.XX.YY Error Event Log message |
| Description: | Error Event Log message Internal system failure. |
| Remedy: | 1. Turn the product off, then on, and then retry.2. If the error persists, clear the firmware image from the active partition by using the Partial Clean item in the Preboot menu. |
| Error code: | 44.01.XX |
| Display: | 44.01.XX Error Event log message |
| Description: | Error Event log message (Multifunction product only.) A digital send error has occurred. |
| Remedy: | Try to send the job again. No action necessary. This error message should automatically clear. |
| Error code: | 44.03.XX |
| Display: | 44.03.XX Error Event log message |
| Description: | Error Event log message (Multifunction product only.) A digital send error has occurred. |
| Remedy: | Try to send the job again. Check the Digital Send configuration. |
| Error code: | 44.10.XX |
| Display: | 44.10.XX Error Event log message (MFP Only) |
| Description: | Error Event log message (Multifunction product only.) A send to email error has occurred. |
| Remedy: | Try to send the job again. Check the Digital Send configuration. |
| Error code: | 44.34.XX |
| Display: | 44.34.XX Error Event log message |
| Description: | Error Event log message (Multifunction product only.) A fax error has occurred. |
| Remedy: | 1. Try to send the job again.2. Check the fax configuration |
| Error code: | 44.92.XX |
| Display: | 44.92.XX Error Event log message |
| Description: | A fax error has occurred. |
| Remedy: | 1. Try to send the job again.2. Check the fax settings to make sure they are set to the proper settings for the environment.3. If the issue persists, see document - “Solve fax problem” for additional fax troubleshooting information. |
| Error code: | 47.00.XX |
| Display: | 47.00.XX |
| Description: | Back channel internal error. |
| Remedy: | 1. Turn the product off, and then on again.2. Resend the print job.3. If the error persists, clear the active partition by using the Partial Clean item in the Preboot menu. |
| Error code: | 47.01.XX |
| Display: | 47.01.XX |
| Description: | Image transformer internal error. |
| Remedy: | 1. Turn the product off, and then on again.2. Resend the print job.3. If the error persists, clear the active partition by using the Partial Clean item in the Preboot menu. |
| Error code: | 47.02.XX |
| Display: | 47.02.XX |
| Description: | Job parser internal error. |
| Remedy: | 1. Turn the product off, and then on again.2. Resend the print job.3. If the error persists, clear the active partition by using the Partial Clean item in the Preboot menu. |
| Error code: | 47.03.XX |
| Display: | 47.03.XX |
| Description: | Print job internal error. |
| Remedy: | 1. Turn the product off, and then on again.2. Resend the print job.3. If the error persists, clear the active partition by using the Partial Clean item in the Preboot menu. |
| Error code: | 47.04.XX |
| Display: | 47.04.XX |
| Description: | Print spooler 9100 internal error. |
| Remedy: | 1. Turn the product off, and then on again.2. Resend the print job.3. If the error persists, clear the active partition by using the Partial Clean item in the Preboot menu. |
| Error code: | 47.06.XX |
| Display: | 47.06.XX |
| Description: | Print application internal error. |
| Remedy: | 1. Turn the product off, and then on again.2. Resend the print job.3. If the error persists, clear the active partition by using the Partial Clean item in the Preboot menu. |
| Error code: | 47.WX.YZ |
| Display: | 47.WX.YZ Printer Calibration Failed To continue, touch “OK” |
| Description: | Printer Calibration Failed To continue, touch gOKh The device is unable to access or implement one of the image patterns files. Y = Calibration type, Z = Event• 47.FC.00 (event code) Color plane registration (CPR) Image not found at system initialization• 47.FC.01 (event code) CPR Store Image failure• 47.FC.02 (event code) CPR Image not found• 47.FC.03 (event code) CPR Print engine execution failure• 47.FC.10 (event code) Consecutive Dmax Dhalf Image not found at system initialization• 47.FC.11 (event code) Consecutive Dmax Dhalf Store image failure• 47.FC.12 (event code) Consecutive Dmax Dhalf Image not found• 47.FC.13 (event code) Consecutive Dmax Dhalf Print engine execution failure• 47.FC.20 (event code) Error Diffusion Image not found at system initialization• 47.FC.21 (event code) Error Diffusion Store image failure • 47.FC.22 (event code) Error Diffusion Image not found• 47.FC.23 Error Diffusion Print engine execution failure• 47.FC.30 0 (event code) Drum Speed Adjustment Image not found at system initialization• 47.FC.31 (event code) Drum Speed Adjustment Store image failure• 47.FC.32 (event code) Drum Speed Adjustment Image not found• 47.FC.33 (event code) Drum Speed Adjustment Print engine execution failure• 47.FC.40 (event code) Pulse Width Modulation Image not found at system initialization• 47.FC.41 (event code) Pulse Width Modulation Store image failure• 47.FC.42 (event code) Pulse Width Modulation Image not found• 47.FC.43 (event code) Pulse Width Modulation Print engine execution failure |
| Remedy: | 1. Turn the product off, and then on again.2. If the error persists over multiple power cycles frequently and consistently on a unit then do the following.• In the Administration/Troubleshooting/Diagnostics, run the hard disk tests to validate health of the device. Fix any issue found with the mass storage device3. If the error persists, reload the firmware.4. If the error persists, clear the active partition by using the Partial Clean item in the Preboot menu then reload the firmware. |
| Error code: | 48.01.XX |
| Display: | 48.01.XX Error |
| Description: | A job framework internal error has occurred. XX values range from 0 to 9 and 0A to 0C. All enumerations have the same description and recommended action. |
| Remedy: | No action necessary. |
| Error code: | 48.03.XX |
| Display: | 48.03.XX Error |
| Description: | A job framework internal error has occurred. |
| Remedy: | No action necessary. |
| Error code: | 48.05.XX |
| Display: | 48.05.XX Error |
| Description: | A job framework internal error has occurred. |
| Remedy: | No action necessary. |
| Error code: | 49.21.49 |
| Display: | 49.21.49 The device has a detection problem |
| Description: | This error occurs as the product comes out of sleep mode if the optional stapler/stacker is removed when the product is in sleep mode. |
| Remedy: | Turn the product off, install the stapler/stacker, and then turn the product on. |
| Error code: | 49.XX.YY |
| Display: | 49 Error, Turn off then on |
| Description: | Error To continue turn off then on A firmware error occurred. Corrupted print jobs, software application issues, non-product specific print drivers, poor quality USB or network cables, bad network connections or incorrect configurations, invalid firmware operations, or unsupported accessories can cause this error. |
| Remedy: | 1. Turn the product off, and then on. 2. If the error persists, check the following: • The error might be caused by a network connectivity problem, such as a bad interface cable, a bad USB port, or an invalid network configuration setting. • The error might be caused by the print job, due to an invalid print driver, a problem with the software application, or a problem with the file being printed. • Upgrading the product firmware might help resolve the error. See the product user guide for more information. When a 49 error occurs, the user sees a 49.XXXX message on the control panel (where XXXX is replaced by a combination of letters and numbers). A 49 error might happen at any time for multiple reasons. Although some types of 49 errors can be caused by hardware failures, it is more common for 49 errors to be caused by printing a specific document or performing some task on the product. 49 errors most often occur when a product is asked to perform an action that the product firmware is not capable of and might not have been designed to comply with, such as: • Printing files with unsupported programming commands • A unique combination of user environment and user interactions with the product • Interfacing with a third-party solution that was not designed to work with the product • Specific timing, network traffic, or concurrent processing of jobs Each of these interactions could cause the product firmware to initiate an action that the product cannot accomplish. In situations like this, the product might present the error if it has no other option. When these errors occur, the only way to recover is to turn the product`s power off and back on. NOTE: LaserJet formatter PCAs are rarely the root cause of 49 service errors. Please do not replace the formatter or flash unless troubleshooting has identified the formatter as the root cause. If the error persists, continue troubleshooting with the flowcharts for either Intermittent or Persistent 49 error troubleshooting (whichever is appropriate) in document c03122817, gHP LaserJet FutureSmart Devices - 49 Error Troubleshooting (Persistent and Intermittent). |
| Error code: | 50.1X.YZ |
| Display: | 50.1X.YZ Fuser Error |
| Description: | Low fuser temperature. Y = previous printer sleep state, Z = next printer sleep state |
| Remedy: | 1. Turn the printer off. 2. Remove the fuser. Check the connector (J290–291) between the fuser and the printer. If it is damaged, replace the fuser. 3. Reconnect the connector (J132 and J152) on the DC Controller PCA. 4. If the error persists, replace the fuser power supply assembly. 5. If issue persists, elevate the issue for possible printer replacement. |
| Error code: | 50.2X.YZ |
| Display: | 50.2X.YZ Fuser Error |
| Description: | Fuser warm up failure. X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state |
| Remedy: | 1. Turn printer power off and then back on again. 2. If the error returns, unplug the device from any power-strips or uninterrupted power supplies and plug directly in to a wall socket. 3. If error returns, power off the unit and wait till fuser has cooled. 4. Remove the fuser and check fuser for damage or obstructions. Reinstall or replace fuser as needed. 5. Check the connector (J132 and J152) between the fuser and the DC controller PCA. 6. If the error persists, replace the fuser and then replace the fuser power supply assmebly if needed or if the fuser has already been replaced. 7. If issue persists, elevate the issue for possible printer replacement. |
| Error code: | 50.3X.YZ |
| Display: | 50.3X.YZ Fuser Error |
| Description: | High Fuser temperature. X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state |
| Remedy: | 1. Reinstall the fuser. Check the connector (J128) between the fuser and the printer. If it is damaged, replace the fuser. 2. Check the connector (J132 and J152) on the DC controller PCA. 3. Replace the fuser. 4. If the error persists, replace the fuser power supply assembly. 5. If issue persists, elevate the issue for possible printer replacement. |
| Error code: | 50.4X.YZ |
| Display: | 50.4X.YZ Fuser Error |
| Description: | Drive circuit fault. X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state |
| Remedy: | 1. Check the power source. Make sure the power source meets printer requirements. NOTE: If the power source does not meet the power frequency requirement of 40 to 70Hz, the fuser temperature control does not work properly and causes this error. 2. Reconnect connectors (J132 and J152) on the DC controller PCA. 3. If the error persists, replace the fuser power supply assembly. 4. If issue persists, elevate the issue for possible printer replacement. |
| Error code: | 50.7X.YZ |
| Display: | 50.7X.YZ Fuser Error |
| Description: | Fuser Pressure release failure. X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state |
| Remedy: | 1. Turn printer power off and then back on again. 2. Resend job. 3. If error returns, power off the unit and wait till fuser cooled. 4. Remove fuser and check fuser for damage or obstructions. 5. Re-Install fuser and test. 6. If the error persists, replace the fuser assembly. |
| Error code: | 50.8X.YZ |
| Display: | 50.WX.YZ Fuser error To continue turn off then on |
| Description: | Low fuser temperature 2 The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, and Z = next printer sleep state. Fuser modes and sleep states are listed after all 50.WX.YZ troubleshooting. Fuser Modes • 0 = Photo Media 1, 2, 3 • 1 = Normal.Auto Sense • 2 = Normal • 3 = Light 1 • 4 = Heavy 1 • 5 = Heavy 2 • 6 = Heavy 3 • 7 = Glossy 1 • 8 = Glossy 2 • 9 = Glossy 3 • A = Glossy Film • B = Transparency • C = Label • D = Envelope 1 • E = Rough Sleep States • 0 = Printing • 1 = Standby level 1 (no temperature control) • 2 = Standby level 2 (high temperature control) • 3 = Standby level 3 (middle temperature control) • 4 = Standby level 2 (low temperature control) • 5 = Middle sleep • 6 = Deep sleep • F = Power off |
| Remedy: | 1. Remove and reinstall the fuser. Make sure that it is seated correctly. 2. Make sure that there is no residual paper in the fuser. 3. Check the product power source. Make sure that the power source meets product requirements. Make sure that the product is the only device using the circuit. 4. Check the connector (J514) between the fuser and the printer. If it is damaged, replace the fuser connector assembly or fuser. 5. If the product has been serviced previously, check the connectors (J219 and J206) on the DC controller PCA and the connectors (J90 and J91) on the power line between the low voltage power supply assembly and the fuser. 6. If the issue persists, replace the fuser. 7. If the issue persists, replace the low voltage power supply assembly. |
| Error code: | 50.9X.YZ |
| Display: | 50.9X.YZ Fuser Error |
| Description: | Low fuser temp error. X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state |
| Remedy: | 1. Turn printer power off and then back on again. 2. Ensure media type and fuser mode are correct for media being used. 3. If error returns, power off the unit and wait till fuser cooled. 4. Remove fuser and check fuser for damage or obstructions. 5. Re-Install fuser and test. 6. If the error persists, replace the fuser assembly. 7. If error returns, replace the power supply unit. 8. If error returns, replace the DC controller PC board assembly. |
| Error code: | 50.AX.YZ |
| Display: | 50.WX.YZ Fuser error To continue turn off then on |
| Description: | Low fuser temperature 3 The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, and Z = next printer sleep state. Fuser modes and sleep states are listed after all 50.WX.YZ troubleshooting. Fuser Modes • 0 = Photo Media 1, 2, 3 • 1 = Normal.Auto Sense • 2 = Normal • 3 = Light 1 • 4 = Heavy 1 • 5 = Heavy 2 • 6 = Heavy 3 • 7 = Glossy 1 • 8 = Glossy 2 • 9 = Glossy 3 • A = Glossy Film • B = Transparency • C = Label • D = Envelope 1 • E = Rough Sleep States • 0 = Printing • 1 = Standby level 1 (no temperature control) • 2 = Standby level 2 (high temperature control) • 3 = Standby level 3 (middle temperature control) • 4 = Standby level 2 (low temperature control) • 5 = Middle sleep • 6 = Deep sleep • F = Power off |
| Remedy: | 1. Remove and reinstall the fuser. Make sure that it is seated correctly. 2. Make sure that there is no residual paper in the fuser. 3. Check the product power source. Make sure that the power source meets product requirements. Make sure that the product is the only device using the circuit. 4. Check the connector (J514) between the fuser and the printer. If it is damaged, replace the fuser connector assembly or fuser. 5. If the issue persists, replace the fuser. |
| Error code: | 50.BX.YZ |
| Display: | 50.WX.YZ Fuser error To continue turn off then on |
| Description: | W = B: High fuser temperature 3 The product experienced a fuser error. • W = fuser error code • X = fuser mode - 0: Photo paper 1, 2, 3, Designated paper 2, 3, or NA, typed or Auto-sense - 1: Auto sense (Normal special case distinguished from typed Normal) - 2: Normal, typed (not Auto sense) - 3: Light paper 1, 2, or 3, typed or Auto sense - 4: Heavy paper 1, typed or Auto sense - 5: Heavy paper 2, typed or Auto sense - 6: Heavy paper 3, typed or Auto sense - 7: Glossy paper 1, typed or Auto sense - 8: Glossy paper 2, typed or Auto sense - 9: Glossy paper 3, typed or Auto sense - A: Glossy film, typed or Auto sense - B: Transparency, typed or Auto sense - C: Label - D: Envelope1, Envelope2, or Envelope3 - E: Rough (designated paper 1), typed or Auto sense - F: Reserved for future fuser mode • Y = previous product sleep state • Z = next product sleep state - 0: Printing - 1: Standby level 1 (no temperature control) - 2: Standby level 2 (high temperature control) - 3: Standby level 3 (middle temperature control) - 4: Standby level 4 (low temperature control) - 5: Middle sleep - 6: Deep sleep - F: Off |
| Remedy: | 1. Remove and then reseat the fuser. Remove any residual paper in the product. 2. Check the paper type setting using the product menus and in the print driver. Making sure that they match and are correct for the type of paper being used. 3. If this product was previously serviced, check the connector (J61) on the DC controller PCA. 4. If the error persists, replace the fuser. |
| Error code: | 51.00.YY |
| Display: | 51.00.YY Error |
| Description: | An error with the laser/scanner assembly has occurred in the product. • YY = 10: Beam detect error • YY = 19: Laser malfunction • YY = 20: Black laser scanner errort |
| Remedy: | 51.00.10: 1. Turn the product off and then on. 2. Check the flat flexible cable (FFC) connections to the laser scanners. 3. Check the connectors at the DC controller, and at the laser scanner. 4. Replace the laser scanner. 51.00.19: 1. Turn the product off and then on. 2. Check the connectors on the laser scanner. 3. Replace the laser scanner. 51.00.20: 1. Perform the laser scanner component tests in the Troubleshooting menu. Verify that you can hear the motor rotate. 2. If you cannot hear the motor rotate, verify that connectors are fully seated on the DC controller PCA. 3. Verify that the connector J12 on the laser/scanner assembly is securely attached. 4. If the error persists, replace the black laser scanner. |
| Error code: | 52.00.00 |
| Display: | 52.00.00 Scanner Startup error |
| Description: | A printer laser scanner startup error occurred. |
| Remedy: | 1. Reconnect the connector (J151) on the laser scanner assembly and connector J234 on the DC controller PCA. 2. Reconnect the intermediate connector (J23) of the laser scanner. 3. Run the scanner motor drive test in the actuator drive mode to verify that the scanner motor is functioning correctly. If it is not, replace the laser scanner assembly. 4. If the error persists, replace the DC controller. |
| Error code: | 52.20.00 |
| Display: | 52.XX.00 Error To continue turn off then on |
| Description: | Laser/scanner error Laser/scanner rotation error |
| Remedy: | 1. Reconnect connector (J145) on the laser/scanner. 2. Reconnect connectors (J86 and J93) on the DC controller. 3. Use the scanner motor (M108) drive test in the component test to verify that the scanner motor is properly functioning. If it is not, replace the laser/scanner. NOTE: Listen for a high pitched whine from the motor. 4. If the error persists, replace the laser/scanner. |
| Error code: | 53.10.0X |
| Display: | 53.10.0X Unsupported DIMM |
| Description: | An unsupported DIMM is installed. |
| Remedy: | Turn the product off, and then replace the DIMM that caused the error. |
| Error code: | 54.00.03 |
| Display: | 54.00.03 (EVENT LOG ONLY) |
| Description: | Environmental sensor abnormality warning |
| Remedy: | 1. Turn the product off, and then on. 2. If the environment sensor has been removed or replaced, check the connector from tray 1 to the environment sensor and the connector (J223) on the DC controller PCA. 3. If the error persists, replace the environment sensor assembly. 4. If the error persists, replace the right door assembly. |
| Error code: | 54.00.06 |
| Display: | 54.XX.YY Error |
| Description: | A sensor error has occurred Registration density sensor failure |
| Remedy: | 1. Open and close the right door (or turn on and then off the power switch) to perform the color plane registration. 2. If the error persists, replace the registration density sensor assembly. |
| Error code: | 54.00.35 |
| Display: | 54.XX.YY Error |
| Description: | The product experienced a sensor error. Drum speed adjustment abnormal warning |
| Remedy: | 1. Turn the product off and then on. |
| Error code: | 54.01.05 |
| Display: | 54.XX.YY Error |
| Description: | A sensor error has occurred Media sensor is out of calibration range |
| Remedy: | 1. Turn the product off, and then clean the media sensor with a lint-free cloth. Turn the product on. 2. If the error persists, replace the paper pickup assembly. |
| Error code: | 54.0X.07 |
| Display: | 54.0X.07 (EVENT LOG ONLY) |
| Description: | The printer experienced a Drum home position sensor error. • 54.05.07: Black Drum • 54.06.07: Cyan Drum • 54.07.07: Magenta Drum • 54.08.07: Yellow Drum |
| Remedy: | 1. Turn the printer off and then on.2. Reconnect the connector (J114) on the DC controller PCA.3. Replace the Main Drive Assembly. |
| Error code: | 54.0X.0B |
| Display: | 54.XX.YY Error |
| Description: | A sensor error has occurred Density sensor out of range error or Dhalf calibration failure X = 0 black, X = 1 cyan, X = 2 magenta, X = 3 yellow |
| Remedy: | 1. Check the supplies status page to make sure the toner cartridges are not past their useful life. 2. Check the ITB for damage. 3. Make sure the CPR sensor is not contaminated with toner or paper dust. Clean the sensor with compressed air and soft brush. 4. If error persists, replace the registration sensor assembly. |
| Error code: | 54.0X.0C |
| Display: | 54.XX.YY Error |
| Description: | A sensor error has occurred Density sensor out of range error or Dhalf calibration failure X = 0 black, X = 1 cyan, X = 2 magenta, X = 3 yellow |
| Remedy: | 1. Check the supplies status page to make sure the toner cartridges are not past their useful life. 2. Check the ITB for damage. 3. Make sure the CPR sensor is not contaminated with toner or paper dust. Clean the sensor with compressed air and soft brush. 4. If error persists, replace the registration sensor assembly. |
| Error code: | 54.0X.0D |
| Display: | 54.XX.YY Error |
| Description: | A sensor error has occurred Optical memory element abnormal or CPR sensor out of range X = 0 black, X = 1 cyan, X = 2 magenta, X = 3 yellow |
| Remedy: | 1. Check the supplies status page to make sure the toner cartridges are not past their useful life. 2. Check the ITB for damage. 3. Make sure the CPR sensor is not contaminated with toner or paper dust. Clean the sensor with compressed air and soft brush. 4. If error persists, replace the registration sensor assembly. |
| Error code: | 54.0X.0E |
| Display: | 54.XX.YY Error |
| Description: | A sensor error has occurred Optical memory element abnormal or CPR sensor out of range X = 0 black, X = 1 cyan, X = 2 magenta, X = 3 yellow |
| Remedy: | 1. Check the supplies status page to make sure the toner cartridges are not past their useful life. 2. Check the ITB for damage. 3. Make sure the CPR sensor is not contaminated with toner or paper dust. Clean the sensor with compressed air and soft brush. 4. If error persists, replace the registration sensor assembly. |
| Error code: | 54.0X.1E |
| Display: | 54.XX.YY Error |
| Description: | The product experienced a sensor error. • X = 0: Black • X = 1: Cyan • X = 2: Magenta • X = 3: Yellow Halftone calibration error |
| Remedy: | 1. Check the supplies status page to make sure that the print cartridges are not past their estimated useful life. 2. Check the ITB for damage. 3. Make sure the CPR sensor is not contaminated with toner or paper dust. Clean the sensor with compressed air and a soft brush. 4. If the error persists, replace the density detect sensor assembly. |
| Error code: | 54.1X.1E |
| Display: | 54.XX.YY Error |
| Description: | The product experienced a sensor error. • X = 0: Black • X = 1: Cyan • X = 2: Magenta • X = 3: Yellow Halftone calibration error |
| Remedy: | 1. Check the supplies status page to make sure that the print cartridges are not past their estimated useful life. 2. Check the ITB for damage. 3. Make sure the CPR sensor is not contaminated with toner or paper dust. Clean the sensor with compressed air and a soft brush. 4. If the error persists, replace the density detect sensor assembly. |
| Error code: | 54.2X.1E |
| Display: | 54.XX.YY Error |
| Description: | The product experienced a sensor error. • X = 0: Black • X = 1: Cyan • X = 2: Magenta • X = 3: Yellow Halftone calibration error |
| Remedy: | 1. Check the supplies status page to make sure that the print cartridges are not past their estimated useful life. 2. Check the ITB for damage. 3. Make sure the CPR sensor is not contaminated with toner or paper dust. Clean the sensor with compressed air and a soft brush. 4. If the error persists, replace the density detect sensor assembly. |
| Error code: | 55.00.05 |
| Display: | 55.00.05 Engine Firmware RFU Error |
| Description: | The firmware upgrade failed. |
| Remedy: | Turn the product off and then on. If issue remains re-send upgrade. |
| Error code: | 55.00.YY |
| Display: | 55.00.YY DC controller error To continue turn off then on |
| Description: | DC controller PCA error - 55.00.01 (event code) DC controller memory error - 55.00.03 (event code DC controller no engine response - 55.00.04 (event code DC controller communications timeout |
| Remedy: | Turn the product off, and then on. If the error persists, replace the DC controller PCA. |
| Error code: | 56.00.01 |
| Display: | 56.00.01 Illegal Input Printer Error |
| Description: | The product experienced an illegal input. |
| Remedy: | Turn the product off, then on. Remove any third-party hardware and test again |
| Error code: | 56.00.YY |
| Display: | 56.00.YY Error |
| Description: | Optional paper trays communication error occurred. |
| Remedy: | 1. Turn the product off, and then on. 2. If the error persists, reseat the optional paper trays (HCO and HCI).. 3. Check the input connectors for damage. If a connector is damaged, replace the connector. |
| Error code: | 58.00.04 |
| Display: | 58.00.04 Error |
| Description: | The printer experienced a low voltage power supply unit malfunction. |
| Remedy: | 1. Turn the printer off and then back on. NOTE: This error might be caused by source power related issues. Determine if the area where the printer is located has experienced brown outs or is subject to power quality issues. 2. Ensure printer is plug into dedicated power outlet. 3. If error persists, replace the power supply unit. |
| Error code: | 59.00.00 |
| Display: | 59.00.00 or 59.00.10 Error |
| Description: | Feed motor (M101) failure (start-up or rotational). |
| Remedy: | 1. Use the feed motor (M101) drive test in the Component test to verify that the motor is properly functioning. If is not, replace the feed motor (M101). 2. If the product has been serviced, check the connector (J191) on the feed motor and the connector (J91) on the DC controller PCA. 3. Replace the feed motor (M101). |
| Error code: | 59.00.30 |
| Display: | 59.00.YY Error - To.continue.off.on |
| Description: | A motor error has occurred. • YY = Motor |
| Remedy: | Fuser motor (M1) failure. 1. Use the fuser motor (M1) drive test in the Component test to verify that the motor is properly functioning. If test fails, replace the fuser. 2. If the motor has been removed or replaced, check connector J712 on the fuser motor M1 and connector J146 on the DC Controller. 3. If the error persists, replace the fuser motor M1. |
| Error code: | 59.00.40 |
| Display: | 59.00.YY Error - To.continue.off.on |
| Description: | A motor error has occurred. • YY = Motor |
| Remedy: | Fuser motor (M1) failure. 1. Use the fuser motor (M1) drive test in the Component test to verify that the motor is properly functioning. If test fails, replace the fuser. 2. If the motor has been removed or replaced, check connector J712 on the fuser motor M1 and connector J146 on the DC Controller. 3. If the error persists, replace the fuser motor M1. |
| Error code: | 59.00.90 |
| Display: | 59.00.YY Error To continue turn off then on |
| Description: | Printing error TB motor (M1) start up error or ITB motor (M1) abnormal rotational error |
| Remedy: | 1. Use the ITB motor (M1) drive test in the component test to verify that the ITB motor is properly functioning. If it is not, replace the ITB motor assembly. 2. If the product has been serviced, check the connector (J517) on the ITB motor and the connector (J81) on the DC controller PCA. |
| Error code: | 59.00.A0 |
| Display: | 59.00.YY Error To continue turn off then on |
| Description: | Printing error TB motor (M1) start up error or ITB motor (M1) abnormal rotational error |
| Remedy: | 1. Use the ITB motor (M1) drive test in the component test to verify that the ITB motor is properly functioning. If it is not, replace the ITB motor assembly. 2. If the product has been serviced, check the connector (J517) on the ITB motor and the connector (J81) on the DC controller PCA. |
| Error code: | 59.00.B0 |
| Display: | 59.00.B0 Cleaning motor error Replace Toner Collection Unit |
| Description: | This message displays for one of the following reasons: • The cleaning motor is stuck. • The TCU is full. • The chute at the top of the TCU is clogged. |
| Remedy: | Replace the TCU (RM1-4989-000CN). |
| Error code: | 59.00.C0 |
| Display: | 59.00.YY Error To continue turn off then on |
| Description: | Printing error Developer alienation motor (M6) error |
| Remedy: | 1. Use the developer engagement and disengagement drive test in the component test to verify that the disengagement mechanism is properly functioning. If it is not, replace the ITB motor assembly. 2. Use the sensor test in the Manual sensor test to verify that the developer disengagement sensor (PS11) is properly functioning. If it is not, replace the main drive assembly. 3. If the product has been serviced, check the connector (J518) on the developer disengagement motor, the connector (J1005) on the driver PCA and the connector (J91) on the DC controller PCA. |
| Error code: | 59.00.F0 |
| Display: | 59.00.YY Error To continue turn off then on |
| Description: | Printing error T1 alienation mechanism failure |
| Remedy: | 1. Make sure that the ITB is correctly installed. 2. Use the T1 roller alienation switch (SW5) test in the Manual sensor test to verify that the switch is properly functioning. If it is not, replace the main drive assembly. 3. Use the T1 roller engagement and disengagement drive test in the component test to verify that the T1 roller disengagement mechanism is properly functioning. If it is not, replace the fuser drive assembly. 4. If the product has been serviced, check the connector (J181) on the DC controller PCA. |
| Error code: | 59.0X.50 |
| Display: | 59.0X.50 Error |
| Description: | The product experienced a drum motor startup error. • X= 5: Black drum motor 3 (M5; J121) • X = 6: Cyan drum motor 2 (M4; J120) • X = 7: Magenta drum motor 1 (M4; J120) • X = 8: Yellow drum motor 1 (M3; J120) |
| Remedy: | 1. Perform the drum-motors component test in the Diagnostics menu. 2. Make sure that the connectors (J120 or J121) on the DC controller PCA are securely and properly connected. 3. Each toner cartridge slot has a drum motor. Use the disable toner cartridge check and run the drum motor component test with the toner cartridge removed. If the test passes, replace the toner cartridge. If the test fails, replace the drum motor (RM1-8105-000CN). 4. If the error persists, elevate the problem to your Global Business unit. |
| Error code: | 59.0X.60 |
| Display: | 59.0X.60 Error |
| Description: | The product experienced a drum motor rotation error. • X= 5: Black drum motor 3 (M5; J121) • X = 6: Cyan drum motor 2 (M4; J120) • X = 7: Magenta drum motor 1 (M4; J120) • X = 8: Yellow drum motor 1 (M3; J120) |
| Remedy: | 1. Perform the drum-motors component test in the Troubleshooting menu. 2. Make sure that the connectors (J120 or J121) on the DC controller PCA are securely and properly connected. 3. Each toner cartridge slot has a drum motor. Use the disable toner cartridge check and run the drum motor component test with the toner cartridge removed. If the test passes, replace the toner cartridge. If the test fails, replace the drum motor (RM1-8105-000CN). 4. If the error persists, elevate the problem to your Global Business unit. |
| Error code: | 60.00.0Y |
| Display: | 60.00.0Y Tray <Y> lifting error |
| Description: | The indicated tray has not lifted into the paper feed position. |
| Remedy: | 60.00.11 Lifter motor failure (M7): 1. Turn the product off and then on. 2. Check the connector (J51) on the DC controller PCA. 3. Check the connectors on the lifter motors. 4. Use the tray lifter sensor test in the Tray/ Bin manual sensor test menu to verify that the sensor is properly functioning. If it is not, replace the lifter drive assembly. 5. If the error persists, replace the lifter drive assembly. |
| Error code: | 62.00.00 |
| Display: | 62.00.00 To continue turn off the on. |
| Description: | Internal system failure. |
| Remedy: | Turn the printer off, and then on. If the error persists, reload the firmware. If the error still persists, perform a firmware upgrade. If the firmware upgrade does not resolve the problem, replace the hard disk. |
| Error code: | 65.80.A1 |
| Display: | 65.80.A0, 65.80.A1: Output accessory Failure |
| Description: | Output accessory disconnected. An external paper handling accessory connection has been interrupted. |
| Remedy: | 1. Turn the product off. 2. Make sure that the communication cable from the finisher to the engine is installed correctly. 3. Make sure that all packing materials have been removed from the paper handling accessory. 4. Check the paper path for obstructions, or jammed paper. 5. Turn the product on. If the error persists, replace the accessory. |
| Error code: | 66.80.YY |
| Display: | 66.80.YY Stapler/Stacker failure |
| Description: | An external paper handling accessory error has occurred. • 66.80.01 (event code) Y-align malfunction • 66.80.02 (event code) Jogger malfunction • 66.80.03 (event code) Stapler malfunction • 66.80.21 (event code) Lift up malfunction • 66.80.22 (event code) Lift down malfunction • 66.80.23 (event code) Lift sensor malfunction • 66.80.33 (event code) Output roller malfunction • 66.80.35 (event code) Self priming malfunction • 66.80.51 (event code) System error (FW error) • 66.80.55 (event code) System error 5 (FW error) • 66.80.56 (event code) System error 6 (FW error) • 66.80.57 (event code) System error 7 (FW error) • 66.80.58 (event code) System error 8 (FW error) • 66.80.59 (event code) System error 9 (FW error) • 66.80.60 (event code) System error 10 (FW error) • 66.80.61 (event code) System error 11 (FW error) • 66.80.62 (event code) System error 12 (FW error) • 66.80.63 (event code) System error 13 (FW error) • 66.80.64 (event code) System error 14 (FW error) • 66.80.65 (event code) System error 15 (FW error) • 66.80.70 (event code) Page-info in flush • 66.80.71 (event code) Flush request in PDLV • 66.80.72 (event code) Delivery notice error • 66.80.73 (event code) Flush request in checking paper path • 66.80.74 (event code) Checking paper path start in PDLV • 66.80.75 (event code) Flush request in flush • 66.80.76 (event code) Non-flush complete |
| Remedy: | 1. Turn off the product, and then disconnect the finisher.2. Inspect and reconnect the JetLink cable (power and communication cable) from the finisher to the product.3. Inspect the finisher for paper jams.4. Reconnect the finisher to the product. 5. Turn the product on.6. If the error persists, replace the Stapler/Stacker Unit. |
| Error code: | 69.11.YY |
| Display: | 69.11.YY Error To continue turn off then on |
| Description: | Duplexer error |
| Remedy: | Turn the product off, and then on. If the error persists, replace the duplexer. |
| Error code: | 70.00.00 |
| Display: | 70.00.00 Error To continue turn off then on |
| Description: | DC controller failure. |
| Remedy: | 1. Turn the printer off, and then on.2. If the error persists, replace the DC controller. |
| Error code: | 79.XX.YY |
| Display: | 79.XX.YY Error To continue turn off then on |
| Description: | This error can be caused by corrupted print jobs, software application issues, non-product specific printer drivers, poor-quality USB or network cables, bad network connections or incorrect network configurations, invalid firmware operations, or unsupported accessories. |
| Remedy: | 1. Turn the product off, and then on. 2. If the error persists, check the following: - The error might be caused by a network connectivity problem, such as a bad interface cable, a bad USB port, or an invalid network configuration setting. Attempt to processes a copy job from the document feeder. If the product operates correctly, the problem might be a interface cable/port or network configuration setting. - The error might be caused by the print job, an invalid print driver, a problem with the software application, or a problem with the file you are printing. Make sure you are using the correct printer driver. Try printing using a different software application. Try printing a different file or print job. - Upgrading the product firmware might resolve the problem. |
| Error code: | 80.0X.YY |
| Display: | 80.0X.YY Embedded Jetdirect Error |
| Description: | An Embedded HP JetDirect print server critical error has occurred. • 80.01.80: (event log) No heartbeat • 80.01.81: (event log) Reclaim timeout • 80.01.82: (event log) Invalid data length • 80.01.8B: (event log) Invalid max outstanding packet header field • 80.01.8C: (event log) Invalid channel mapping response • 80.03.01: (event log) No PGP buffers • 80.03.02: (event log) Channel table full • 80.03.03: (event log) Producer index not reset • 80.03.04: (event log) Consumer index not reset • 80.03.05: (event log) Queue position size too small • 80.03.06: (event log) Transport overflow • 80.03.07: (event log) No overflow packets • 80.03.08: (event log) Invalid identify response • 80.03.09: (event log) Invalid channel map return status • 80.03.10: (event log) Invalid reclaim return status • 80.03.12: (event log) Datagram invalid buffer • 80.03.13: (event log) Max stream channels • 80.03.14: (event log) Max datagram channels • 80.03.15: (event log) Card reset failed • 80.03.16: (event log) Self-test failure • 80.03.17: (event log) Unknown PGP packet • 80.03.18: (event log) Duplicate I/O channel |
| Remedy: | 1. Turn the printer off, and then on.2. Remove the RJ45 cable.3. Turn the printer off, and then on.4. Reconnect the RJ45 cable.5. If the error persists, replace the formatter. |
| Error code: | 80.YYYY |
| Display: | 80.YYYY EIO Error |
| Description: | An external I/O card has failed on the product. |
| Remedy: | Turn the product off and then on. If the error persists, replace the EIO card. |
| Error code: | 98.00.0X |
| Display: | 98.00.0X Corrupt data in X volume |
| Description: | Data corruption has occurred in the firmware volume. • 98.00.01 Corrupt data in firmware volume Reinstall firmware • 98.00.02 Corrupt data in solutions volume Re-install accessory solutions • 98.00.03 Corrupt data in configuration volume Re-configure the product • 98.00.04 Corrupt data in job data volume All job data was erased |
| Error code: | 99.00.01 |
| Display: | 99.00.01 Upgrade not performed file is corrupt |
| Description: | Upgrade not performed file is corrupt A remote firmware upgrade (RFU) was not performed. This is a CRC error in the firmware image (bad image). |
| Remedy: | Download the RFU file, and then attempt the upgrade again. |
| Error code: | 99.00.02 |
| Display: | 99.00.02 Upgrade not performed time-out during receive |
| Description: | Upgrade not performed timeout during receive A remote firmware upgrade (RFU) was not performed. The issue is an I/O timeout when reading the header number and size. It indicates a problem with the network environment, not the product. |
| Remedy: | The most common cause is an issue with the network environment. Make sure that there is a good network connection to the product, and then attempt the firmware upgrade again, or upgrade using the USB walk-up port. |
| Error code: | 99.00.03 |
| Display: | 99.00.03 Upgrade not performed error writing to disk |
| Description: | Upgrade not performed error writing to disk A remote firmware upgrade (RFU) was not performed. This is a disk error. It might indicate a problem or a hard disk failure. It might be necessary to check the connection to the hard disk or replace the hard disk. |
| Remedy: | 1. Download the RFU file, and then attempt the upgrade again.2. If the error persists, run the Clean Disk process from the Preboot menu. You will need to download the firmware from the Preboot menu.3. If the error persists, replace the hard disk. |
| Error code: | 99.00.04 |
| Display: | 99.00.04 Upgrade not performed time-out during receive |
| Description: | Upgrade not performed timeout during receive A remote firmware upgrade (RFU) was not performed. The issue is an I/O timeout when reading the header. |
| Remedy: | The most common cause is an issue with the network environment. Make sure that there is a good network connection to the product, and then attempt the firmware upgrade again, or upgrade using the USB walk-up port. |
| Error code: | 99.00.05 |
| Display: | 99.00.05 Upgrade not performed time-out during receive |
| Description: | Upgrade not performed timeout during receive A remote firmware upgrade (RFU) was not performed. The issue is an I/O timeout when reading image data. |
| Remedy: | The most common cause is an issue with the network environment. Make sure that there is a good network connection to the product, and then attempt the firmware upgrade again, or upgrade using the USB walk-up port. |
| Error code: | 99.00.06 |
| Display: | 99.00.06 Upgrade not performed error reading upgrade |
| Description: | Upgrade not performed error reading upgrade A remote firmware upgrade (RFU) was not performed. The issue is an unexpected read error when reading the header number and size. |
| Remedy: | 1. Download the RFU file, and then attempt the upgrade again.2. If the error persists, replace the hard disk. |
| Error code: | 99.00.07 |
| Display: | 99.00.07 Upgrade not performed error reading upgrade |
| Description: | Upgrade not performed error reading upgrade A remote firmware upgrade (RFU) was not performed. The issue is an unexpected read error when reading the rest of the header. |
| Remedy: | 1. Download the RFU file, and then attempt the upgrade again.2. If the error persists, replace the hard disk. |
| Error code: | 99.00.08 |
| Display: | 99.00.08 Upgrade not performed error reading upgrade |
| Description: | Upgrade not performed error reading upgrade A remote firmware upgrade (RFU) was not performed. The issue is an unexpected read error when reading image data. |
| Remedy: | 1. Download the RFU file, and then attempt the upgrade again.2. If the error persists, replace the hard disk. |
| Error code: | 99.00.09 |
| Display: | 99.00.09 Upgrade canceled by user |
| Description: | Upgrade canceled by user A remote firmware upgrade (RFU) was not performed. The RFU was canceled by the user. |
| Remedy: | Resend the RFU. |
| Error code: | 99.00.10 |
| Display: | 99.00.10 Upgrade canceled by user |
| Description: | Upgrade canceled by user A remote firmware upgrade (RFU) was not performed. The RFU was canceled by the user when reading the header number and size. |
| Remedy: | Resend the RFU. |
| Error code: | 99.00.11 |
| Display: | 99.00.11 Upgrade canceled by user |
| Description: | Upgrade canceled by user A remote firmware upgrade (RFU) was not performed. The RFU was canceled by the user when reading the rest of the header. |
| Remedy: | Resend the RFU. |
| Error code: | 99.00.12 |
| Display: | 99.00.12 Upgrade not performed the file is invalid |
| Description: | Upgrade not performed the file is invalid A remote firmware upgrade (RFU) was not performed. The header number is 1, but the header size does not match version 1 size. |
| Remedy: | Download the RFU file again. Make sure that you download the file for the correct product model, and then resend the RFU. |
| Error code: | 99.00.13 |
| Display: | 99.00.13 Upgrade not performed the file is invalid |
| Description: | Upgrade not performed the file is invalid A remote firmware upgrade (RFU) was not performed. The header number is 2, but the header size does not match version 2 size. |
| Remedy: | Download the RFU file again. Make sure that you download the file for the correct product model, and then resend the RFU. |
| Error code: | 99.00.14 |
| Display: | 99.00.14 Upgrade not performed the file is invalid |
| Description: | Upgrade not performed the file is invalid A remote firmware upgrade (RFU) was not performed. The file is invalid. |
| Remedy: | Download the RFU file again. Make sure that you download the file for the correct product model, and then resend the RFU. |
| Error code: | 99.09.60 |
| Display: | 99.09.60 Unsupported disk |
| Description: | Unsupported disk This is a Preboot menu error. The hard disk currently installed is not recognized or supported by the product. |
| Remedy: | Install the correct hard disk for this product. |
| Error code: | 99.09.61 |
| Display: | 99.09.61 Unsupported disk |
| Description: | Unsupported disk This is a Preboot menu error. The installed disk is installed in a product configured for an encrypted hard disk. |
| Remedy: | Access the Preboot menu, and then select Lock Disk to lock the disk. |
| Error code: | 99.09.62 |
| Display: | 99.09.62 Unknown disk |
| Description: | Unknown disk This error indicates that there is an encryption mismatch between the HDD and the formatter. This typically happens because an HDD was swapped into a device from another device. |
| Remedy: | Install a new disk or use the Preboot menu unlock the disk. If a disk is to be reused in a different product, execute the Clean Disk procedure from the Preboot, and then reload the firmware and lock the disk. |
| Error code: | 99.09.63 |
| Display: | 99.09.63 Incorrect disk |
| Description: | Incorrect disk This error indicates that the expected encrypted HDD is not present. This is expected behavior when installing a new HDD in a device where the previous HDD was encrypted. |
| Remedy: | Follow the procedure to load firmware on a new hard disk, and then lock the disk to this product. |
| Error code: | 99.09.64 |
| Display: | 99.09.64 Disk Nonfunctiona |
| Description: | Disk malfunction A fatal hard disk failure has occurred. |
| Remedy: | Replace the hard disk. |
| Error code: | 99.09.65 |
| Display: | 99.09.65 Disk data error |
| Description: | Disk data error Disk data corruption has occurred. |
| Remedy: | Use the Clean Disk procedure from the Preboot menu, and then resend the RFU. |
| Error code: | 99.09.66 |
| Display: | 99.09.66 No boot device. |
| Description: | No disk installed A disk drive is not installed in the product. |
| Remedy: | 1. Install a compatible hard disk drive.2. If a compatible hard disk is installed, reseat the hard disk to make sure that it is connected correctly.3. If the error persists, replace the hard disk drive. |
| Error code: | 99.09.67 |
| Display: | 99.09.67 Disk is not bootable please download firmware |
| Description: | Disk is not bootable please download firmware This is an error indicating that there is no firmware installed on the disk. This is usually the result of installing a new disk or performing a Clean Disk operation from the Preboot menu. |
| Remedy: | 1. Press any button to continue to the main Preboot menu.2. Press the Help button to see the help text for the error.3. Select the Administration menu. NOTE: If there is a password assigned to the administrator, a prompt to enter the product displays. Enter the password to proceed. 4. Select the Download item, and then download the latest firmware. The user can now download a new firmware bundle to the product. |
| Error code: | 99.09.68 |
| Display: | 99.09.68 |
| Description: | The secondary encrypted disk has been removed from this device. |
| Remedy: | Reinstall the secondary encrypted storage device. |
Название
HP Картридж со скрепками
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HP Комплект переноса
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