Konica-Minolta bizhub 4750
Рейтинг
Модули
REVERSAL, MAIN DRIVE SECTION
OPERATION PANEL SECTION
EXTERNAL PARTS, CASSETTE SECTION
PH, FUSING SECTION
ADF SECTION
MAIN POWER SUPPLY SECTION
Детали OPERATION PANEL SECTION
| Деталь: | TRANSFER ROLLER |
| Парткод: | A63NPP0Y00 |
| Деталь: | TENSION SPRING |
| Парткод: | A6F7PP0P00 |
| Деталь: | Reverse Assy |
| Парткод: | A6F7PP0Q00 |
| Деталь: | HARNESS |
| Парткод: | A6F7PP0R00 |
| Деталь: | Duplex Assy |
| Парткод: | A63NPP1500 |
| Деталь: | ACM Drive Assy |
| Парткод: | A63NPP1800 |
| Деталь: | Guide Kit |
| Парткод: | A6F7PP0S00 |
| Деталь: | Pick tire Set(2 pcs/set) |
| Парткод: | A63NPP1000 |
| Деталь: | ACM Assy |
| Парткод: | A63NPP1600 |
| Деталь: | Paper Feed/Separation Pad Kit |
| Парткод: | A63NPP1100 |
| Деталь: | GUIDE ASSY |
| Парткод: | A63NPP1200 |
| Деталь: | MPF Drive Assy |
| Парткод: | A63NPP1300 |
| Деталь: | Duplex Gear Assy |
| Парткод: | A63NPP1400 |
| Деталь: | MAIN DRIVE ASSY |
| Парткод: | A63NPP1700 |
| Деталь: | Cartridge Gear Assy |
| Парткод: | A63NPP1900 |
| Деталь: | Holder Kit |
| Парткод: | A63NPP1N00 |
| Деталь: | PANEL ASSEMBLY |
| Парткод: | A6F7M70102 |
| Деталь: | PANEL ASSEMBLY |
| Парткод: | A6F7M70202 |
| Деталь: | MOUNTING PART |
| Парткод: | A6F7PP0X00 |
| Деталь: | COVER |
| Парткод: | A6F7PP0Y00 |
| Деталь: | Lock Part |
| Парткод: | A6F7PP1100 |
| Деталь: | PWB Assembly (MCMB) |
| Парткод: | A3GNH00500 |
| Деталь: | COVER |
| Парткод: | A6F7PP1000 |
| Деталь: | TRAY |
| Парткод: | A6F7PP0000 |
| Деталь: | Cover/Upper |
| Парткод: | A6F7PP0100 |
| Деталь: | COVER |
| Парткод: | A6F7PP0200 |
| Деталь: | COVER |
| Парткод: | A6F7PP0300 |
| Деталь: | COVER/REAR |
| Парткод: | A6F7PP0400 |
| Деталь: | Cover/Right Assy |
| Парткод: | A6F7PP0500 |
| Деталь: | COVER |
| Парткод: | A6F7PP0600 |
| Деталь: | SEPARATION ROLLER ASSY |
| Парткод: | A63NPP1C00 |
| Деталь: | HOLDER |
| Парткод: | A63NPP1H00 |
| Деталь: | COVER/FRONT |
| Парткод: | A6F7PP0700 |
| Деталь: | COVER/FRONT |
| Парткод: | A6VFPP0000 |
| Деталь: | COVER |
| Парткод: | A6F7PP0800 |
| Деталь: | TRAY |
| Парткод: | A63NPP0100 |
| Деталь: | FRONT GUIDE ASSY |
| Парткод: | A63NPP0800 |
| Деталь: | Cover/Left |
| Парткод: | A6F7PP0900 |
| Деталь: | HARNESS |
| Парткод: | A6F7PP0A00 |
| Деталь: | Sensor Kit |
| Парткод: | A6F7PP0B00 |
| Деталь: | LENS |
| Парткод: | A6F7PP0C00 |
| Деталь: | Cassette Assy/550 Sheet |
| Парткод: | A63NPP0000 |
| Деталь: | PRINT HEAD ASSY |
| Парткод: | A63NPP0G00 |
| Деталь: | FUSING UNIT 110V |
| Парткод: | A63NPP0N00 |
| Деталь: | FUSING UNIT 220V |
| Парткод: | A63NPP0M00 |
| Деталь: | FUN MOTOR |
| Парткод: | A6WDPP0400 |
| Деталь: | PWB Assembly |
| Парткод: | A6F7PP0K00 |
| Деталь: | SENSOR |
| Парткод: | A63NPP0W00 |
| Деталь: | GUIDE ASSY |
| Парткод: | A63NPP0E00 |
| Деталь: | Solenoid Kit |
| Парткод: | A63NPP0D00 |
| Деталь: | SOLENOID |
| Парткод: | A63NPP0C00 |
| Деталь: | HDD |
| Парткод: | A6F7PP0W00 |
| Деталь: | Separator Roller |
| Парткод: | A6WDPP1500 |
| Деталь: | TRAY |
| Парткод: | A6WDPP1A00 |
| Деталь: | ADF UNIT |
| Парткод: | A6WDPP1B01 |
| Деталь: | Separating Pad |
| Парткод: | A6WDPP1600 |
| Деталь: | PAD |
| Парткод: | A6WDPP0000 |
| Деталь: | Hinge/Right |
| Парткод: | A6WDPP0100 |
| Деталь: | SCANNER UNIT |
| Парткод: | A6F7PP0E01 |
| Деталь: | USB cable |
| Парткод: | A6WDPP0W00 |
| Деталь: | MOUNTING PLATE |
| Парткод: | A6WDPP0Y00 |
| Деталь: | COVER/FRONT |
| Парткод: | A6F7PP0F00 |
| Деталь: | LENS |
| Парткод: | A6F7PP0G00 |
| Деталь: | Harness/Speaker |
| Парткод: | A6WDPP1400 |
| Деталь: | Hinge/Left |
| Парткод: | A6WDPP1900 |
| Деталь: | HARNESS |
| Парткод: | A6WPPP0B00 |
| Деталь: | SPEAKER |
| Парткод: | A6WDPP1300 |
| Деталь: | PICK-UP ROLLER ASSY |
| Парткод: | A6WDPP0800 |
| Деталь: | TOP COVER ASSY |
| Парткод: | A6WDPP1C00 |
| Деталь: | HARNESS |
| Парткод: | A6WDPP1800 |
| Деталь: | SENSOR |
| Парткод: | A63NPP0P00 |
| Деталь: | Contact/Cartridge |
| Парткод: | A63PPP0B00 |
| Деталь: | SENSOR |
| Парткод: | A63NPP0Q00 |
| Деталь: | Power supply Assy (100-120V) |
| Парткод: | A6F7PP0M00 |
| Деталь: | Power supply Assy (220-240V) |
| Парткод: | A6F7PP0N00 |
| Деталь: | SENSOR |
| Парткод: | A63NPP0R00 |
| Деталь: | SENSOR |
| Парткод: | A63NPP0T00 |
| Деталь: | ACTUATOR |
| Парткод: | A6WDPP0R00 |
| Деталь: | SENSOR |
| Парткод: | A63NPP0W00 |
| Деталь: | SENSOR |
| Парткод: | A63NPP0S00 |
Коды ошибок
0202-146.00
0204-321.51
0204-321.52
0204-321.53
0204-322.54
0204-322.55
0204-322.56
0204-324.57
0204-324.58
0204-324.59
0204-325.60
0204-325.61
0204-325.62
0204-325.63
0206-331.51
0206-331.52
0206-331.53
0206-332.54
0206-332.55
0206-332.56
0206-334.57
0206-334.58
0206-334.59
0206-335.60
0206-335.61
0206-335.62
0206-335.63
0208-341.51
0208-341.52
0208-341.53
0208-342.54
0208-342.55
0208-342.56
0208-344.57
0208-344.58
0208-344.59
0208-345.60
0208-345.61
0208-345.62
0208-345.63
1109-381.51
1109-381.52
1109-381.54
1109-381.55
1109-381.56
2201-155.00
2350-171.0x
2564-132.01
2564-132.02
2564-132.03
2564-132.16
2564-132.17
2564-132.18
2564-132.32
2564-132.33
2564-132.34
2A94-133.05
2A94-133.06
2A94-133.08
3423-121.07
3423-121.08
3423-121.20
3423-121.22
3423-121.23
3423-121.24
3423-121.25
3423-121.26
3423-121.28
3423-121.29
3423-121.30
3423-121.31
3423-121.32
3423-121.33
3423-121.34
3423-121.35
3423-121.36
3423-121.37
4091-940.xx
4501-111.00
4501-111.01
4501-111.31
4501-111.32
4501-111.40
4501-111.50
4501-111.51
4501-111.52
4501-111.53
4501-111.54
4501-111.55
4501-111.56
4501-111.57
4501-111.58
4501-111.59
4501-111.60
4501-111.61
4501-111.62
4501-111.63
4501-111.64
4501-111.65
4501-111.66
4501-111.67
4501-111.68
4501-111.69
4901
5102-140.10
5102-140.20
5102-140.30
5102-140.40
5102-140.60
5102-140.70
5102-140.80
5501-126.01
5501-126.02
5601-912.xx
5601-98x.xx
6751
6790
6791
6792
6793
7A00
9401
B001
B002
B003
B051
B110
B111
B112
B113
B114
B115
B116
B117
B118
B119
B120
B122
B123
B125
B126
B127
B128
B129
B130
B131
B132
B133
B134
B135
B136
B137
B140
B141
B142
B143
B144
B145
B146
B150
B151
B152
B153
B154
B160
B161
B162
B163
B164
B165
B166
B167
B168
B169
B170
B171
B172
B173
B174
B175
B176
B177
B178
B179
B180
B181
B182
B183
B184
B185
B186
B187
B188
B190
B191
B192
B193
B194
B195
B196
C151
D004
D091
D092
D093
D094
D095
D096
D501
E301...E305
Описание
| Error code: | 0202-146.00 |
| Description: | Tray 1 feeder up/down abnormality Pick/lift motor: Encoder Never Detected in tray 1. |
| Causes: | • Pick/lift motor gearbox • Controller board (CTLB) |
| Remedy: | 1 Remove Tray 1. 2 Check the lift plate and gears for proper operation by moving the metal plate. Replace the tray 1 if any abnormality is found 3 Check the pick/lift motor gearbox for the following: • Gear tooth breakage • Freedom of rotation Replace the pick/lift motor gearbox if any abnormality is found. 4 Check the cable JLIFT1 on the CTLB. Replace the pick/lift motor gearbox if any abnormality is found. 5 Replace the printer. |
| Error code: | 0204-321.51 |
| Description: | Tray 2 feeder up/down abnormality ACM motor no first encoder |
| Causes: | • PF control board (PFCB) • Tray present sensor (PS35) • ACM assembly |
| Remedy: | 1 Check the cable J11 on PFCB. Reseat the cable if any abnormality is found. 2 Remove the option tray insert and bypass PS35. 3 Enter the Service Mode and conduct a Paper Passage Test: Select [Service Mode] -> [State Confirmation] -> [Paper Passage Test] -> [Tray 2], and press the Start key. 4 Check the ACM for proper operation. Replace the ACM assembly if any abnormality is found. 5 Check the ACM gear for any wear or damage. Replace the ACM assembly if any abnormality is found. |
| Error code: | 0204-321.52 |
| Description: | Tray 2 feeder up/down abnormality ACM motor stop error |
| Causes: | • PF control board (PFCB) • Tray present sensor (PS35) • ACM assembly |
| Remedy: | 1 Check the cable J11 on PFCB. Reseat the cable if any abnormality is found. 2 Remove the option tray insert and bypass PS35. 3 Enter the Service Mode and conduct a Paper Passage Test: Select [Service Mode] -> [State Confirmation] -> [Paper Passage Test] -> [Tray 2], and press the Start key. 4 Check the ACM for proper operation. Replace the ACM assembly if any abnormality is found. 5 Check the ACM gear for any wear or damage. Replace the ACM assembly if any abnormality is found. |
| Error code: | 0204-321.53 |
| Description: | Tray 2 feeder up/down abnormality ACM PWM underflow (motor overspeed) |
| Causes: | • PF control board (PFCB) • Tray present sensor (PS35) • ACM assembly |
| Remedy: | 1 Check the cable J11 on PFCB. Reseat the cable if any abnormality is found. 2 Remove the option tray insert and bypass PS35. 3 Enter the Service Mode and conduct a Paper Passage Test: Select [Service Mode] -> [State Confirmation] -> [Paper Passage Test] -> [Tray 2], and press the Start key. 4 Check the ACM for proper operation. Replace the ACM assembly if any abnormality is found. 5 Check the ACM gear for any wear or damage. Replace the ACM assembly if any abnormality is found. |
| Error code: | 0204-322.54 |
| Description: | Tray 2 feeder up/down abnormality Separator/Pass-through motor no first encoder |
| Causes: | • PF control board (PFCB) • Separator roll assembly |
| Remedy: | 1 Remove the option tray insert. 2 Check the separator roll assembly gear under the tray base for the following: • Gear tooth breakage • Freedom of rotation Replace the tray 2 if any abnormality is found. 3 Check the cable J10 on the PFCB. Replace the tray 2 if any abnormality is found. 4 Check the separator roll assembly for wear or damage. Replace the separator roll assembly if any abnormality is found. |
| Error code: | 0204-322.55 |
| Description: | Tray 2 feeder up/down abnormality Separator/Pass-through motor stop error |
| Causes: | • PF control board (PFCB) • Separator roll assembly |
| Remedy: | 1 Remove the option tray insert. 2 Check the separator roll assembly gear under the tray base for the following: • Gear tooth breakage • Freedom of rotation Replace the tray 2 if any abnormality is found. 3 Check the cable J10 on the PFCB. Replace the tray 2 if any abnormality is found. 4 Check the separator roll assembly for wear or damage. Replace the separator roll assembly if any abnormality is found. |
| Error code: | 0204-322.56 |
| Description: | Tray 2 feeder up/down abnormality Separator/Pass-through motor PWM underflow (motor overspeed) |
| Causes: | • PF control board (PFCB) • Separator roll assembly |
| Remedy: | 1 Remove the option tray insert. 2 Check the separator roll assembly gear under the tray base for the following: • Gear tooth breakage • Freedom of rotation Replace the tray 2 if any abnormality is found. 3 Check the cable J10 on the PFCB. Replace the tray 2 if any abnormality is found. 4 Check the separator roll assembly for wear or damage. Replace the separator roll assembly if any abnormality is found. |
| Error code: | 0204-324.57 |
| Description: | Tray 2 feeder up/down abnormality ACM motor no first encoder |
| Causes: | • PF control board (PFCB) • Tray present sensor (PS35) • ACM assembly |
| Remedy: | 1 Check the cable J11 on the PFCB. Reseat the cable if any abnormality is found. 2 Remove the option tray insert and bypass PS35. 3 Enter the Service Mode and conduct a Paper Passage Test: Select [Service Mode] -> [State Confirmation] -> [Paper Passage Test] -> [Tray 2], and press the Start key. 4 Check the ACM for proper operation. Replace the ACM assembly if any abnormality is found. 5 Check the ACM gear for any wear or damage. Replace the ACM assembly if any abnormality is found |
| Error code: | 0204-324.58 |
| Description: | Tray 2 feeder up/down abnormality ACM motor stop error |
| Causes: | • PF control board (PFCB) • Tray present sensor (PS35) • ACM assembly |
| Remedy: | 1 Check the cable J11 on the PFCB. Reseat the cable if any abnormality is found. 2 Remove the option tray insert and bypass PS35. 3 Enter the Service Mode and conduct a Paper Passage Test: Select [Service Mode] -> [State Confirmation] -> [Paper Passage Test] -> [Tray 2], and press the Start key. 4 Check the ACM for proper operation. Replace the ACM assembly if any abnormality is found. 5 Check the ACM gear for any wear or damage. Replace the ACM assembly if any abnormality is found |
| Error code: | 0204-324.59 |
| Description: | Tray 2 feeder up/down abnormality ACM motor PWM underflow (motor overspeed) |
| Causes: | • PF control board (PFCB) • Tray present sensor (PS35) • ACM assembly |
| Remedy: | 1 Check the cable J11 on the PFCB. Reseat the cable if any abnormality is found. 2 Remove the option tray insert and bypass PS35. 3 Enter the Service Mode and conduct a Paper Passage Test: Select [Service Mode] -> [State Confirmation] -> [Paper Passage Test] -> [Tray 2], and press the Start key. 4 Check the ACM for proper operation. Replace the ACM assembly if any abnormality is found. 5 Check the ACM gear for any wear or damage. Replace the ACM assembly if any abnormality is found |
| Error code: | 0204-325.60 |
| Description: | Tray 2 feeder up/down abnormality Hardware error - Board ID unknown |
| Causes: | • PF control board (PFCB) • Controller board (CTLB) |
| Remedy: | 1 Check all connections to PFCB. Reseat the cables if any abnormality is found. 2 Check printer’s firmware level. Rewrite the firmware if any abnormality is found. 3 Replace the tray 2. 4 Replace CTLB. |
| Error code: | 0204-325.61 |
| Description: | Tray 2 feeder up/down abnormality Hardware error - Option type unknown |
| Causes: | • PF control board (PFCB) • Controller board (CTLB) |
| Remedy: | 1 Check all connections to PFCB. Reseat the cables if any abnormality is found. 2 Check printer’s firmware level. Rewrite the firmware if any abnormality is found. 3 Replace the tray 2. 4 Replace CTLB. |
| Error code: | 0204-325.62 |
| Description: | Tray 2 feeder up/down abnormality Hardware error - Product ID unknown |
| Causes: | • PF control board (PFCB) • Controller board (CTLB) |
| Remedy: | 1 Check all connections to PFCB. Reseat the cables if any abnormality is found. 2 Check printer’s firmware level. Rewrite the firmware if any abnormality is found. 3 Replace the tray 2. 4 Replace CTLB. |
| Error code: | 0204-325.63 |
| Description: | Tray 2 feeder up/down abnormality Hardware error - Sensors are not plugged on the board |
| Causes: | • PF control board (PFCB) • Controller board (CTLB) |
| Remedy: | 1 Check all connections to PFCB. Reseat the cables if any abnormality is found. 2 Check printer’s firmware level. Rewrite the firmware if any abnormality is found. 3 Replace the tray 2. 4 Replace CTLB. |
| Error code: | 0206-331.51 |
| Description: | Tray 3 lift-up failure ACM motor no first encoder |
| Causes: | • ACM motor • PF control board (PFCB) |
| Remedy: | 1 Remove the option tray insert. 2 Check the lift plate and gears for proper operation by moving the metal plate. Replace the tray 3 if any abnormality is found. 3 Check the ACM motor for the following: • Gear tooth breakage • Freedom of rotation Replace the tray 3 if any abnormality is found. 4 Check the cable J11 on PFCB. Replace the tray 3 if any abnormality is found. |
| Error code: | 0206-331.52 |
| Description: | Tray 3 lift-up failure ACM motor stop error |
| Causes: | • ACM motor • PF control board (PFCB) |
| Remedy: | 1 Remove the option tray insert. 2 Check the lift plate and gears for proper operation by moving the metal plate. Replace the tray 3 if any abnormality is found. 3 Check the ACM motor for the following: • Gear tooth breakage • Freedom of rotation Replace the tray 3 if any abnormality is found. 4 Check the cable J11 on PFCB. Replace the tray 3 if any abnormality is found. |
| Error code: | 0206-331.53 |
| Description: | Tray 3 lift-up failure ACM motor PWM underflow (motor overspeed) |
| Causes: | • ACM motor • PF control board (PFCB) |
| Remedy: | 1 Remove the option tray insert. 2 Check the lift plate and gears for proper operation by moving the metal plate. Replace the tray 3 if any abnormality is found. 3 Check the ACM motor for the following: • Gear tooth breakage • Freedom of rotation Replace the tray 3 if any abnormality is found. 4 Check the cable J11 on PFCB. Replace the tray 3 if any abnormality is found. |
| Error code: | 0206-332.54 |
| Description: | Tray 3 lift-up failure Separator/Pass-through motor - Motor no first encoder |
| Causes: | • PF control board (PFCB) • Separator roll assembly |
| Remedy: | 1 Remove the option tray insert. 2 Check the separator roll assembly gear under the tray base for the following: • Gear tooth breakage • Freedom of rotation Replace the tray 3 if any abnormality is found. 3 Check the cable J10 on PFCB. Replace the tray 3 if any abnormality is found. 4 Check the separator roll assembly for wear or damage. Replace the separator roll assembly if any abnormality is found. |
| Error code: | 0206-332.55 |
| Description: | Tray 3 lift-up failure Separator/Pass-through motor - Motor stop error |
| Causes: | • PF control board (PFCB) • Separator roll assembly |
| Remedy: | 1 Remove the option tray insert. 2 Check the separator roll assembly gear under the tray base for the following: • Gear tooth breakage • Freedom of rotation Replace the tray 3 if any abnormality is found. 3 Check the cable J10 on PFCB. Replace the tray 3 if any abnormality is found. 4 Check the separator roll assembly for wear or damage. Replace the separator roll assembly if any abnormality is found. |
| Error code: | 0206-332.56 |
| Description: | Tray 3 lift-up failure Separator/Pass-through motor - PWM underflow (motor overspeed) |
| Causes: | • PF control board (PFCB) • Separator roll assembly |
| Remedy: | 1 Remove the option tray insert. 2 Check the separator roll assembly gear under the tray base for the following: • Gear tooth breakage • Freedom of rotation Replace the tray 3 if any abnormality is found. 3 Check the cable J10 on PFCB. Replace the tray 3 if any abnormality is found. 4 Check the separator roll assembly for wear or damage. Replace the separator roll assembly if any abnormality is found. |
| Error code: | 0206-334.57 |
| Description: | Tray 3 lift-up failure ACM motor no first encoder |
| Causes: | • PF control board (PFCB) • Tray present sensor (PS35) • ACM assembly |
| Remedy: | 1 Check the cable J11 on PFCB. Reseat the cable if any abnormality is found. 2 Remove the option tray insert and bypass PS35. 3 Enter the Service Mode and conduct a Paper Passage Test: Select [Service Mode] -> [State Confirmation] -> [Paper Passage Test] -> [Tray 3], and press the Start key. 4 Check the ACM for proper operation. Replace the ACM assembly if any abnormality is found. 5 Check the ACM gear for any wear or damage. Replace the ACM assembly if any abnormality is found. |
| Error code: | 0206-334.58 |
| Description: | Tray 3 lift-up failure ACM motor stop error |
| Causes: | • PF control board (PFCB) • Tray present sensor (PS35) • ACM assembly |
| Remedy: | 1 Check the cable J11 on PFCB. Reseat the cable if any abnormality is found. 2 Remove the option tray insert and bypass PS35. 3 Enter the Service Mode and conduct a Paper Passage Test: Select [Service Mode] -> [State Confirmation] -> [Paper Passage Test] -> [Tray 3], and press the Start key. 4 Check the ACM for proper operation. Replace the ACM assembly if any abnormality is found. 5 Check the ACM gear for any wear or damage. Replace the ACM assembly if any abnormality is found. |
| Error code: | 0206-334.59 |
| Description: | Tray 3 lift-up failure ACM PWM underflow (motor overspeed) |
| Causes: | • PF control board (PFCB) • Tray present sensor (PS35) • ACM assembly |
| Remedy: | 1 Check the cable J11 on PFCB. Reseat the cable if any abnormality is found. 2 Remove the option tray insert and bypass PS35. 3 Enter the Service Mode and conduct a Paper Passage Test: Select [Service Mode] -> [State Confirmation] -> [Paper Passage Test] -> [Tray 3], and press the Start key. 4 Check the ACM for proper operation. Replace the ACM assembly if any abnormality is found. 5 Check the ACM gear for any wear or damage. Replace the ACM assembly if any abnormality is found. |
| Error code: | 0206-335.60 |
| Description: | Tray 3 lift-up failure Hardware error - Board ID unknown |
| Causes: | • PF control board (PFCB) • Controller board (CTLB) |
| Remedy: | 1 Check all connections to the PFCB. Reseat the cables if any abnormality is found. 2 Check printer’s firmware level. Rewrite the firmware if any abnormality is found. 3 Replace the tray 3. 4 Replace the CTLB. |
| Error code: | 0206-335.61 |
| Description: | Tray 3 lift-up failure Hardware error - Option type unknown |
| Causes: | • PF control board (PFCB) • Controller board (CTLB) |
| Remedy: | 1 Check all connections to the PFCB. Reseat the cables if any abnormality is found. 2 Check printer’s firmware level. Rewrite the firmware if any abnormality is found. 3 Replace the tray 3. 4 Replace the CTLB. |
| Error code: | 0206-335.62 |
| Description: | Tray 3 lift-up failure Hardware error - Product ID unknown |
| Causes: | • PF control board (PFCB) • Controller board (CTLB) |
| Remedy: | 1 Check all connections to the PFCB. Reseat the cables if any abnormality is found. 2 Check printer’s firmware level. Rewrite the firmware if any abnormality is found. 3 Replace the tray 3. 4 Replace the CTLB. |
| Error code: | 0206-335.63 |
| Description: | Tray 3 lift-up failure Hardware error - Sensors are not plugged on the board |
| Causes: | • PF control board (PFCB) • Controller board (CTLB) |
| Remedy: | 1 Check all connections to the PFCB. Reseat the cables if any abnormality is found. 2 Check printer’s firmware level. Rewrite the firmware if any abnormality is found. 3 Replace the tray 3. 4 Replace the CTLB. |
| Error code: | 0208-341.51 |
| Description: | Tray 4 lift-up failure ACM motor no first encoder |
| Causes: | • ACM motor • PF control board (PFCB) |
| Remedy: | 1 Remove the option tray insert. 2 Check the lift plate and gears for proper operation by moving the metal plate. Replace the tray 4 if any abnormality is found. 3 Check the ACM motor for the following: • Gear tooth breakage • Freedom of rotation Replace the tray 4 if any abnormality is found. 4 Check the cable J11 on PFCB. Replace the tray 4 if any abnormality is found. |
| Error code: | 0208-341.52 |
| Description: | Tray 4 lift-up failure ACM motor stop error |
| Causes: | • ACM motor • PF control board (PFCB) |
| Remedy: | 1 Remove the option tray insert. 2 Check the lift plate and gears for proper operation by moving the metal plate. Replace the tray 4 if any abnormality is found. 3 Check the ACM motor for the following: • Gear tooth breakage • Freedom of rotation Replace the tray 4 if any abnormality is found. 4 Check the cable J11 on PFCB. Replace the tray 4 if any abnormality is found. |
| Error code: | 0208-341.53 |
| Description: | Tray 4 lift-up failure ACM motor PWM underflow (motor overspeed) |
| Causes: | • ACM motor • PF control board (PFCB) |
| Remedy: | 1 Remove the option tray insert. 2 Check the lift plate and gears for proper operation by moving the metal plate. Replace the tray 4 if any abnormality is found. 3 Check the ACM motor for the following: • Gear tooth breakage • Freedom of rotation Replace the tray 4 if any abnormality is found. 4 Check the cable J11 on PFCB. Replace the tray 4 if any abnormality is found. |
| Error code: | 0208-342.54 |
| Description: | Tray 4 lift-up failure Separator/pass-through motor no first encoder |
| Causes: | • PF control board (PFCB) • Separator roll assembly |
| Remedy: | 1 Remove the option tray insert. 2 Check the separator roll assembly gear under the tray base for the following: • Gear tooth breakage • Freedom of rotation Replace the tray if any abnormality is found. 3 Check the cable J10 on PFCB. 4 Check the separator roll assembly for wear or damage. Replace the separator roll assembly if any abnormality is found. |
| Error code: | 0208-342.55 |
| Description: | Tray 4 lift-up failure Separator/pass-through motor stop error |
| Causes: | • PF control board (PFCB) • Separator roll assembly |
| Remedy: | 1 Remove the option tray insert. 2 Check the separator roll assembly gear under the tray base for the following: • Gear tooth breakage • Freedom of rotation Replace the tray if any abnormality is found. 3 Check the cable J10 on PFCB. 4 Check the separator roll assembly for wear or damage. Replace the separator roll assembly if any abnormality is found. |
| Error code: | 0208-342.56 |
| Description: | Tray 4 lift-up failure Separator/pass-through motor PWM underflow (motor overspeed) |
| Causes: | • PF control board (PFCB) • Separator roll assembly |
| Remedy: | 1 Remove the option tray insert. 2 Check the separator roll assembly gear under the tray base for the following: • Gear tooth breakage • Freedom of rotation Replace the tray if any abnormality is found. 3 Check the cable J10 on PFCB. 4 Check the separator roll assembly for wear or damage. Replace the separator roll assembly if any abnormality is found. |
| Error code: | 0208-344.57 |
| Description: | Tray 4 lift-up failure ACM motor no first encoder |
| Causes: | • PF control board (PFCB) • Tray present sensor (PS35) • ACM assembly |
| Remedy: | 1 Check the cable J11 on the PFCB. Reseat the cable if any abnormality is found.y is found. 2 Remove the option tray insert and bypass PS35. 3 Enter the Service Mode and conduct a Paper Passage Test: Select [Service Mode] -> [State Confirmation] -> [Paper Passage Test] -> [Tray 4], and press the Start key. 4 Check the ACM for proper operation. Replace the ACM assembly if any abnormality is found. 5 Check the ACM gear for any wear or damage. Replace the ACM assembly if any abnormality is found |
| Error code: | 0208-344.58 |
| Description: | Tray 4 lift-up failure ACM motor stop error |
| Causes: | • PF control board (PFCB) • Tray present sensor (PS35) • ACM assembly |
| Remedy: | 1 Check the cable J11 on the PFCB. Reseat the cable if any abnormality is found.y is found. 2 Remove the option tray insert and bypass PS35. 3 Enter the Service Mode and conduct a Paper Passage Test: Select [Service Mode] -> [State Confirmation] -> [Paper Passage Test] -> [Tray 4], and press the Start key. 4 Check the ACM for proper operation. Replace the ACM assembly if any abnormality is found. 5 Check the ACM gear for any wear or damage. Replace the ACM assembly if any abnormality is found |
| Error code: | 0208-344.59 |
| Description: | Tray 4 lift-up failure ACM motor PWM underflow (motor overspeed) |
| Causes: | • PF control board (PFCB) • Tray present sensor (PS35) • ACM assembly |
| Remedy: | 1 Check the cable J11 on the PFCB. Reseat the cable if any abnormality is found.y is found. 2 Remove the option tray insert and bypass PS35. 3 Enter the Service Mode and conduct a Paper Passage Test: Select [Service Mode] -> [State Confirmation] -> [Paper Passage Test] -> [Tray 4], and press the Start key. 4 Check the ACM for proper operation. Replace the ACM assembly if any abnormality is found. 5 Check the ACM gear for any wear or damage. Replace the ACM assembly if any abnormality is found |
| Error code: | 0208-345.60 |
| Description: | Tray 4 lift-up failure Hardware error - Board ID unknown |
| Causes: | • PF control board (PFCB) • Controller board (CTLB) |
| Remedy: | 1 Check all connections to PFCB. Reseat the cables if any abnormality is found. 2 Check printer’s firmware level. Rewrite the firmware if any abnormality is found. 3 Replace the tray 4. 4 Replace CTLB. |
| Error code: | 0208-345.61 |
| Description: | Tray 4 lift-up failure Hardware error - Option type unknown |
| Causes: | • PF control board (PFCB) • Controller board (CTLB) |
| Remedy: | 1 Check all connections to PFCB. Reseat the cables if any abnormality is found. 2 Check printer’s firmware level. Rewrite the firmware if any abnormality is found. 3 Replace the tray 4. 4 Replace CTLB. |
| Error code: | 0208-345.62 |
| Description: | Tray 4 lift-up failure Hardware error - Product ID unknown |
| Causes: | • PF control board (PFCB) • Controller board (CTLB) |
| Remedy: | 1 Check all connections to PFCB. Reseat the cables if any abnormality is found. 2 Check printer’s firmware level. Rewrite the firmware if any abnormality is found. 3 Replace the tray 4. 4 Replace CTLB. |
| Error code: | 0208-345.63 |
| Description: | Tray 4 lift-up failure Hardware error - Sensors are not plugged on the board |
| Causes: | • PF control board (PFCB) • Controller board (CTLB) |
| Remedy: | 1 Check all connections to PFCB. Reseat the cables if any abnormality is found. 2 Check printer’s firmware level. Rewrite the firmware if any abnormality is found. 3 Replace the tray 4. 4 Replace CTLB. |
| Error code: | 1109-381.51 |
| Description: | Stapler motor’s drive malfunction <When FS-P02 is installed> No encoder feedback detected from the staple finisher ejector motor. |
| Causes: | Stapler control board (SCB) |
| Remedy: | 1 Open the stapler service cover and check the ejector motor cable connection on SCB. Reseat the ejector motor connector if any abnormality is found. 2 Replace the staple finisher option. |
| Error code: | 1109-381.52 |
| Description: | Stapler motor’s drive malfunction <When FS-P02 is installed> Motor stop error - the ejector motor kept on running some time after the motor was commanded to stop. |
| Causes: | Stapler control board (SCB) |
| Remedy: | 1 Open the stapler service cover and check the ejector motor cable connection on SCB. Reseat the ejector motor connector if any abnormality is found. 2 Replace the staple finisher option. |
| Error code: | 1109-381.54 |
| Description: | Stapler motor’s drive malfunction <When FS-P02 is installed> No encoder feedback detected from the staple finisher interface/main motor. |
| Causes: | Stapler control board (SCB) |
| Remedy: | 1 Open the stapler service cover and check the ejector motor cable connection on SCB. Reseat the ejector motor connector if any abnormality is found. 2 Replace the staple finisher option. |
| Error code: | 1109-381.55 |
| Description: | Stapler motor’s drive malfunction <When FS-P02 is installed> Motor stop error - the interface/main motor kept on running some time after the motor was commanded to stop. |
| Causes: | Stapler control board (SCB) |
| Remedy: | 1 Open the stapler service cover and check the ejector motor cable connection on SCB. Reseat the ejector motor connector if any abnormality is found. 2 Replace the staple finisher option. |
| Error code: | 1109-381.56 |
| Description: | Stapler motor’s drive malfunction <When FS-P02 is installed> The staple finisher interface/main motor went over the normal speed. |
| Causes: | Stapler control board (SCB) |
| Remedy: | 1 Open the stapler service cover and check the ejector motor cable connection on SCB. Reseat the ejector motor connector if any abnormality is found. 2 Replace the staple finisher option. |
| Error code: | 2201-155.00 |
| Description: | Toner cartridge motor rotation failure |
| Causes: | • Cartridge gearbox • Controller board (CTLB) |
| Remedy: | 1 Check the gear on the toner cartridge for wear or damage. Replace the toner cartridge if any abnormality is found. 2 Remove, and then reinstall the toner cartridge. Make sure that it is properly seated. 3 Run a print test. If the above actions do not solve the problem, replace the toner cartridge. 4 Check the gears on the cartridge gearbox for proper rotation and for wear or damage. Replace the cartridge gearbox if any abnormality is found. 5 Check the cartridge gearbox cable for proper connection to the CTLB. Reseat the cable if any abnormality is found. 6 Check the cartridge gearbox cable for damage. 7 Replace the cartridge gearbox. |
| Error code: | 2350-171.0x |
| Description: | Cooling fan error |
| Causes: | • Controller board (CTLB) • Cooling fan (FM1) |
| Remedy: | 1 Make sure that the cable JFAN1 is properly connected to the CTLB. 2 Check if the cooling fan is rotating properly. Replace FM1 if any abnormality is found. 3 Measure the voltage across JFAN1. 1. Turn off the printer, and disconnect JFAN1 from the CTLB. 2. Turn on the printer, and measure the voltage across JFAN1. 3. Voltage is set to approximately 24 V. 4 Replace the CTLB if any abnormality is found in the measured voltage. 5 Check if FM1 is running. Replace F1 if it is not running. |
| Error code: | 2564-132.01 |
| Description: | Black TCR sensor failure TDS baseline too low. |
| Causes: | • Toner density sensor (PS13) • Controller board (CTLB) |
| Remedy: | 1 Remove the transfer roll, and then check for loose toner blocking PS13. Clean the sensor if any abnormality is found. 2 Check PS13 for proper operation. Reinstall the actuator if any abnormality is found. 3 If it still cannot move freely, then replace PS13. 4 Check the cable JTDS for proper connection. Reseat the cable if any abnormality is found. 5 Check the cable JTDS for damage and pinch points. Replace PS13 if any abnormality is found. 6 Replace the CTLB. |
| Error code: | 2564-132.02 |
| Description: | Black TCR sensor failure TDS baseline too high. |
| Causes: | • Toner density sensor (PS13) • Controller board (CTLB) |
| Remedy: | 1 Remove the transfer roll, and then check for loose toner blocking PS13. Clean the sensor if any abnormality is found. 2 Check PS13 for proper operation. Reinstall the actuator if any abnormality is found. 3 If it still cannot move freely, then replace PS13. 4 Check the cable JTDS for proper connection. Reseat the cable if any abnormality is found. 5 Check the cable JTDS for damage and pinch points. Replace PS13 if any abnormality is found. 6 Replace the CTLB. |
| Error code: | 2564-132.03 |
| Description: | Black TCR sensor failure TDS baseline excessive range. |
| Causes: | • Toner density sensor (PS13) • Controller board (CTLB) |
| Remedy: | 1 Remove the transfer roll, and then check for loose toner blocking PS13. Clean the sensor if any abnormality is found. 2 Check PS13 for proper operation. Reinstall the actuator if any abnormality is found. 3 If it still cannot move freely, then replace PS13. 4 Check the cable JTDS for proper connection. Reseat the cable if any abnormality is found. 5 Check the cable JTDS for damage and pinch points. Replace PS13 if any abnormality is found. 6 Replace the CTLB. |
| Error code: | 2564-132.16 |
| Description: | Black TCR sensor failure TDS calibration at maximum. |
| Causes: | • Toner density sensor (PS13) • Controller board (CTLB) |
| Remedy: | 1 Remove the transfer roll, and then check for loose toner blocking PS13. Clean the sensor if any abnormality is found. 2 Check PS13 for proper operation. Reinstall the actuator if any abnormality is found. 3 If it still cannot move freely, then replace PS13. 4 Check the cable JTDS for proper connection. Reseat the cable if any abnormality is found. 5 Check the cable JTDS for damage and pinch points. Replace PS13 if any abnormality is found. 6 Replace the CTLB. |
| Error code: | 2564-132.17 |
| Description: | Black TCR sensor failure TDS calibration too low. |
| Causes: | • Toner density sensor (PS13) • Controller board (CTLB) |
| Remedy: | 1 Remove the transfer roll, and then check for loose toner blocking PS13. Clean the sensor if any abnormality is found. 2 Check PS13 for proper operation. Reinstall the actuator if any abnormality is found. 3 If it still cannot move freely, then replace PS13. 4 Check the cable JTDS for proper connection. Reseat the cable if any abnormality is found. 5 Check the cable JTDS for damage and pinch points. Replace PS13 if any abnormality is found. 6 Replace the CTLB. |
| Error code: | 2564-132.18 |
| Description: | Black TCR sensor failure TDS calibration too close to baseline. |
| Causes: | • Toner density sensor (PS13) • Controller board (CTLB) |
| Remedy: | 1 Remove the transfer roll, and then check for loose toner blocking PS13. Clean the sensor if any abnormality is found. 2 Check PS13 for proper operation. Reinstall the actuator if any abnormality is found. 3 If it still cannot move freely, then replace PS13. 4 Check the cable JTDS for proper connection. Reseat the cable if any abnormality is found. 5 Check the cable JTDS for damage and pinch points. Replace PS13 if any abnormality is found. 6 Replace the CTLB. |
| Error code: | 2564-132.32 |
| Description: | Black TCR sensor failure PC drum measurement too high. |
| Causes: | • Toner density sensor (PS13) • Controller board (CTLB) |
| Remedy: | 1 Remove the transfer roll, and then check for loose toner blocking PS13. Clean the sensor if any abnormality is found. 2 Check PS13 for proper operation. Reinstall the actuator if any abnormality is found. 3 If it still cannot move freely, then replace PS13. 4 Check the cable JTDS for proper connection. Reseat the cable if any abnormality is found. 5 Check the cable JTDS for damage and pinch points. Replace PS13 if any abnormality is found. 6 Replace the CTLB. |
| Error code: | 2564-132.33 |
| Description: | Black TCR sensor failure PC drum measurement too different from calibration. |
| Causes: | • Toner density sensor (PS13) • Controller board (CTLB) |
| Remedy: | 1 Remove the transfer roll, and then check for loose toner blocking PS13. Clean the sensor if any abnormality is found. 2 Check PS13 for proper operation. Reinstall the actuator if any abnormality is found. 3 If it still cannot move freely, then replace PS13. 4 Check the cable JTDS for proper connection. Reseat the cable if any abnormality is found. 5 Check the cable JTDS for damage and pinch points. Replace PS13 if any abnormality is found. 6 Replace the CTLB. |
| Error code: | 2564-132.34 |
| Description: | Black TCR sensor failure PC drum measurement too close to baseline. |
| Causes: | • Toner density sensor (PS13) • Controller board (CTLB) |
| Remedy: | 1 Remove the transfer roll, and then check for loose toner blocking PS13. Clean the sensor if any abnormality is found. 2 Check PS13 for proper operation. Reinstall the actuator if any abnormality is found. 3 If it still cannot move freely, then replace PS13. 4 Check the cable JTDS for proper connection. Reseat the cable if any abnormality is found. 5 Check the cable JTDS for damage and pinch points. Replace PS13 if any abnormality is found. 6 Replace the CTLB. |
| Error code: | 2A94-133.05 |
| Description: | Toner empty censor error Toner level sensor reading above maximum expected value. |
| Causes: | • Toner level sensor (PS14) • Power supply unit (PU) • Controller board (CTLB) |
| Remedy: | 1 Check for loose toner blocking PS14. Clean the CTLS if any abnormality is found. 2 Check the cable PCN3 for proper connection to PU. Reseat the cables if any abnormality is found. 3 Check PS14 cable for proper connection to the CTLB. Reseat the cables if any abnormality is found. 4 Check the cable PCN3 and PS14 cable for damage. 5 Replace CTLB. 6 Replace the printer. |
| Error code: | 2A94-133.06 |
| Description: | Toner empty censor error Toner level sensor reading below minimum expected value. |
| Causes: | • Toner level sensor (PS14) • Power supply unit (PU) • Controller board (CTLB) |
| Remedy: | 1 Check for loose toner blocking PS14. Clean the CTLS if any abnormality is found. 2 Check the cable PCN3 for proper connection to PU. Reseat the cables if any abnormality is found. 3 Check PS14 cable for proper connection to the CTLB. Reseat the cables if any abnormality is found. 4 Check the cable PCN3 and PS14 cable for damage. 5 Replace CTLB. 6 Replace the printer. |
| Error code: | 2A94-133.08 |
| Description: | Toner empty censor error Excessive the toner level sensor noise. |
| Causes: | • Toner level sensor (PS14) • Power supply unit (PU) • Controller board (CTLB) |
| Remedy: | 1 Check for loose toner blocking PS14. Clean the CTLS if any abnormality is found. 2 Check the cable PCN3 for proper connection to PU. Reseat the cables if any abnormality is found. 3 Check PS14 cable for proper connection to the CTLB. Reseat the cables if any abnormality is found. 4 Check the cable PCN3 and PS14 cable for damage. 5 Replace CTLB. 6 Replace the printer. |
| Error code: | 3423-121.07 |
| Description: | Fuser warm-up trouble Fuser has been on for more than allowed after a gap blowout, and the temperature is still too cold. |
| Causes: | • Controller board (CTLB) • Power supply unit (PU) |
| Remedy: | 1 Check the fuser cables JTHERM1 and JEXIT for proper connection to the CTLB. Reseat the cables if any abnormality is found. 2 Check the cable PCN5 for proper connection to power supply. Reseat the cables if any abnormality is found. 3 Check the cables JTHERM1, JEXIT and PCN5 for damage. Replace the fuser unit if any abnormality is found. 4 Check for resistance on the fuser cable. 1. Turn off the printer. 2. Remove the rear door and cover. 3. Disconnect the fuser cable connected to PCN5 of PU. 4. Check for approximate correct resistance on the fuser cable: 220V/43Om, 110V/10U, 100V/8Om |
| Error code: | 3423-121.08 |
| Description: | Fuser warm-up trouble Fuser was under temp when page was in fuser. |
| Causes: | • Controller board (CTLB) • Power supply unit (PU) |
| Remedy: | 1 Check the fuser cables JTHERM1 and JEXIT for proper connection to the CTLB. Reseat the cables if any abnormality is found. 2 Check the cable PCN5 for proper connection to power supply. Reseat the cables if any abnormality is found. 3 Check the cables JTHERM1, JEXIT and PCN5 for damage. Replace the fuser unit if any abnormality is found. 4 Check for resistance on the fuser cable. 1. Turn off the printer. 2. Remove the rear door and cover. 3. Disconnect the fuser cable connected to PCN5 of PU. 4. Check for approximate correct resistance on the fuser cable: 220V/43Om, 110V/10U, 100V/8Om |
| Error code: | 3423-121.20 |
| Description: | Fuser warm-up trouble Fuser undertemp during steady state control. Can occur in printing or standby modes. |
| Causes: | • Controller board (CTLB) • Power supply unit (PU) |
| Remedy: | 1 Check the fuser cables JTHERM1 and JEXIT for proper connection to the CTLB. Reseat the cables if any abnormality is found. 2 Check the cable PCN5 for proper connection to power supply. Reseat the cables if any abnormality is found. 3 Check the cables JTHERM1, JEXIT and PCN5 for damage. Replace the fuser unit if any abnormality is found. 4 Check for resistance on the fuser cable. 1. Turn off the printer. 2. Remove the rear door and cover. 3. Disconnect the fuser cable connected to PCN5 of PU. 4. Check for approximate correct resistance on the fuser cable: 220V/43Om, 110V/10U, 100V/8Om |
| Error code: | 3423-121.22 |
| Description: | Fuser warm-up trouble Fuser did not warm enough to start line voltage detection. |
| Causes: | • Controller board (CTLB) • Power supply unit (PU) |
| Remedy: | 1 Check the fuser cables JTHERM1 and JEXIT for proper connection to the CTLB. Reseat the cables if any abnormality is found. 2 Check the cable PCN5 for proper connection to power supply. Reseat the cables if any abnormality is found. 3 Check the cables JTHERM1, JEXIT and PCN5 for damage. Replace the fuser unit if any abnormality is found. 4 Check for resistance on the fuser cable. 1. Turn off the printer. 2. Remove the rear door and cover. 3. Disconnect the fuser cable connected to PCN5 of PU. 4. Check for approximate correct resistance on the fuser cable: 220V/43Om, 110V/10U, 100V/8Om |
| Error code: | 3423-121.23 |
| Description: | Fuser warm-up trouble Fuser took too long to heat to line detection temp. |
| Causes: | • Controller board (CTLB) • Power supply unit (PU) |
| Remedy: | 1 Check the fuser cables JTHERM1 and JEXIT for proper connection to the CTLB. Reseat the cables if any abnormality is found. 2 Check the cable PCN5 for proper connection to power supply. Reseat the cables if any abnormality is found. 3 Check the cables JTHERM1, JEXIT and PCN5 for damage. Replace the fuser unit if any abnormality is found. 4 Check for resistance on the fuser cable. 1. Turn off the printer. 2. Remove the rear door and cover. 3. Disconnect the fuser cable connected to PCN5 of PU. 4. Check for approximate correct resistance on the fuser cable: 220V/43Om, 110V/10U, 100V/8Om |
| Error code: | 3423-121.24 |
| Description: | Fuser warm-up trouble Fuser never reached detection temperature |
| Causes: | • Controller board (CTLB) • Power supply unit (PU) |
| Remedy: | 1 Check the fuser cables JTHERM1 and JEXIT for proper connection to the CTLB. Reseat the cables if any abnormality is found. 2 Check the cable PCN5 for proper connection to power supply. Reseat the cables if any abnormality is found. 3 Check the cables JTHERM1, JEXIT and PCN5 for damage. Replace the fuser unit if any abnormality is found. 4 Check for resistance on the fuser cable. 1. Turn off the printer. 2. Remove the rear door and cover. 3. Disconnect the fuser cable connected to PCN5 of PU. 4. Check for approximate correct resistance on the fuser cable: 220V/43Om, 110V/10U, 100V/8Om |
| Error code: | 3423-121.25 |
| Description: | Fuser warm-up trouble After line voltage detection, control did not roll over to steady state control in time. |
| Causes: | • Controller board (CTLB) • Power supply unit (PU) |
| Remedy: | 1 Check the fuser cables JTHERM1 and JEXIT for proper connection to the CTLB. Reseat the cables if any abnormality is found. 2 Check the cable PCN5 for proper connection to power supply. Reseat the cables if any abnormality is found. 3 Check the cables JTHERM1, JEXIT and PCN5 for damage. Replace the fuser unit if any abnormality is found. 4 Check for resistance on the fuser cable. 1. Turn off the printer. 2. Remove the rear door and cover. 3. Disconnect the fuser cable connected to PCN5 of PU. 4. Check for approximate correct resistance on the fuser cable: 220V/43Om, 110V/10U, 100V/8Om |
| Error code: | 3423-121.26 |
| Description: | Fuser warm-up trouble Failed to reach temperature during warm up. |
| Causes: | • Controller board (CTLB) • Power supply unit (PU) |
| Remedy: | 1 Check the fuser cables JTHERM1 and JEXIT for proper connection to the CTLB. Reseat the cables if any abnormality is found. 2 Check the cable PCN5 for proper connection to power supply. Reseat the cables if any abnormality is found. 3 Check the cables JTHERM1, JEXIT and PCN5 for damage. Replace the fuser unit if any abnormality is found. 4 Check for resistance on the fuser cable. 1. Turn off the printer. 2. Remove the rear door and cover. 3. Disconnect the fuser cable connected to PCN5 of PU. 4. Check for approximate correct resistance on the fuser cable: 220V/43Om, 110V/10U, 100V/8Om |
| Error code: | 3423-121.28 |
| Description: | Fuser warm-up trouble Failed to reach EP warm up temperature in time. |
| Causes: | • Controller board (CTLB) • Power supply unit (PU) |
| Remedy: | 1 Check the fuser cables JTHERM1 and JEXIT for proper connection to the CTLB. Reseat the cables if any abnormality is found. 2 Check the cable PCN5 for proper connection to power supply. Reseat the cables if any abnormality is found. 3 Check the cables JTHERM1, JEXIT and PCN5 for damage. Replace the fuser unit if any abnormality is found. 4 Check for resistance on the fuser cable. 1. Turn off the printer. 2. Remove the rear door and cover. 3. Disconnect the fuser cable connected to PCN5 of PU. 4. Check for approximate correct resistance on the fuser cable: 220V/43Om, 110V/10U, 100V/8Om |
| Error code: | 3423-121.29 |
| Description: | Fuser warm-up trouble Fuser failed to reach pre-heat temperature for motor start during warm up. |
| Causes: | • Controller board (CTLB) • Power supply unit (PU) |
| Remedy: | 1 Check the fuser cables JTHERM1 and JEXIT for proper connection to the CTLB. Reseat the cables if any abnormality is found. 2 Check the cable PCN5 for proper connection to power supply. Reseat the cables if any abnormality is found. 3 Check the cables JTHERM1, JEXIT and PCN5 for damage. Replace the fuser unit if any abnormality is found. 4 Check for resistance on the fuser cable. 1. Turn off the printer. 2. Remove the rear door and cover. 3. Disconnect the fuser cable connected to PCN5 of PU. 4. Check for approximate correct resistance on the fuser cable: 220V/43Om, 110V/10U, 100V/8Om |
| Error code: | 3423-121.30 |
| Description: | Fuser warm-up trouble Fuser failed to reach printing temperature by the time a page reached the fuser. |
| Causes: | • Controller board (CTLB) • Power supply unit (PU) |
| Remedy: | 1 Check the fuser cables JTHERM1 and JEXIT for proper connection to the CTLB. Reseat the cables if any abnormality is found. 2 Check the cable PCN5 for proper connection to power supply. Reseat the cables if any abnormality is found. 3 Check the cables JTHERM1, JEXIT and PCN5 for damage. Replace the fuser unit if any abnormality is found. 4 Check for resistance on the fuser cable. 1. Turn off the printer. 2. Remove the rear door and cover. 3. Disconnect the fuser cable connected to PCN5 of PU. 4. Check for approximate correct resistance on the fuser cable: 220V/43Om, 110V/10U, 100V/8Om |
| Error code: | 3423-121.31 |
| Description: | Fuser warm-up trouble Fuser is too hot. Global overtemp check. |
| Causes: | • Controller board (CTLB) • Power supply unit (PU) |
| Remedy: | 1 Check the fuser cables JTHERM1 and JEXIT for proper connection to the CTLB. Reseat the cables if any abnormality is found. 2 Check the cable PCN5 for proper connection to power supply. Reseat the cables if any abnormality is found. 3 Check the cables JTHERM1, JEXIT and PCN5 for damage. Replace the fuser unit if any abnormality is found. 4 Check for resistance on the fuser cable. 1. Turn off the printer. 2. Remove the rear door and cover. 3. Disconnect the fuser cable connected to PCN5 of PU. 4. Check for approximate correct resistance on the fuser cable: 220V/43Om, 110V/10U, 100V/8Om |
| Error code: | 3423-121.32 |
| Description: | Fuser warm-up trouble Open fuser main thermistor. |
| Causes: | • Controller board (CTLB) • Power supply unit (PU) |
| Remedy: | 1 Check the fuser cables JTHERM1 and JEXIT for proper connection to the CTLB. Reseat the cables if any abnormality is found. 2 Check the cable PCN5 for proper connection to power supply. Reseat the cables if any abnormality is found. 3 Check the cables JTHERM1, JEXIT and PCN5 for damage. Replace the fuser unit if any abnormality is found. 4 Check for resistance on the fuser cable. 1. Turn off the printer. 2. Remove the rear door and cover. 3. Disconnect the fuser cable connected to PCN5 of PU. 4. Check for approximate correct resistance on the fuser cable: 220V/43Om, 110V/10U, 100V/8Om |
| Error code: | 3423-121.33 |
| Description: | Fuser warm-up trouble Open fuser edge thermistor. |
| Causes: | • Controller board (CTLB) • Power supply unit (PU) |
| Remedy: | 1 Check the fuser cables JTHERM1 and JEXIT for proper connection to the CTLB. Reseat the cables if any abnormality is found. 2 Check the cable PCN5 for proper connection to power supply. Reseat the cables if any abnormality is found. 3 Check the cables JTHERM1, JEXIT and PCN5 for damage. Replace the fuser unit if any abnormality is found. 4 Check for resistance on the fuser cable. 1. Turn off the printer. 2. Remove the rear door and cover. 3. Disconnect the fuser cable connected to PCN5 of PU. 4. Check for approximate correct resistance on the fuser cable: 220V/43Om, 110V/10U, 100V/8Om |
| Error code: | 3423-121.34 |
| Description: | Fuser warm-up trouble Open fuser backup roll thermistor. |
| Causes: | • Controller board (CTLB) • Power supply unit (PU) |
| Remedy: | 1 Check the fuser cables JTHERM1 and JEXIT for proper connection to the CTLB. Reseat the cables if any abnormality is found. 2 Check the cable PCN5 for proper connection to power supply. Reseat the cables if any abnormality is found. 3 Check the cables JTHERM1, JEXIT and PCN5 for damage. Replace the fuser unit if any abnormality is found. 4 Check for resistance on the fuser cable. 1. Turn off the printer. 2. Remove the rear door and cover. 3. Disconnect the fuser cable connected to PCN5 of PU. 4. Check for approximate correct resistance on the fuser cable: 220V/43Om, 110V/10U, 100V/8Om |
| Error code: | 3423-121.35 |
| Description: | Fuser warm-up trouble Attempting to reboot after receiving a 121.34. |
| Causes: | • Controller board (CTLB) • Power supply unit (PU) |
| Remedy: | 1 Check the fuser cables JTHERM1 and JEXIT for proper connection to the CTLB. Reseat the cables if any abnormality is found. 2 Check the cable PCN5 for proper connection to power supply. Reseat the cables if any abnormality is found. 3 Check the cables JTHERM1, JEXIT and PCN5 for damage. Replace the fuser unit if any abnormality is found. 4 Check for resistance on the fuser cable. 1. Turn off the printer. 2. Remove the rear door and cover. 3. Disconnect the fuser cable connected to PCN5 of PU. 4. Check for approximate correct resistance on the fuser cable: 220V/43Om, 110V/10U, 100V/8Om |
| Error code: | 3423-121.36 |
| Description: | Fuser warm-up trouble Fuser did not heat to allow compression jog. |
| Causes: | • Controller board (CTLB) • Power supply unit (PU) |
| Remedy: | 1 Check the fuser cables JTHERM1 and JEXIT for proper connection to the CTLB. Reseat the cables if any abnormality is found. 2 Check the cable PCN5 for proper connection to power supply. Reseat the cables if any abnormality is found. 3 Check the cables JTHERM1, JEXIT and PCN5 for damage. Replace the fuser unit if any abnormality is found. 4 Check for resistance on the fuser cable. 1. Turn off the printer. 2. Remove the rear door and cover. 3. Disconnect the fuser cable connected to PCN5 of PU. 4. Check for approximate correct resistance on the fuser cable: 220V/43Om, 110V/10U, 100V/8Om |
| Error code: | 3423-121.37 |
| Description: | Fuser warm-up trouble Fuser heated faster than allowed during line voltage detection. |
| Causes: | • Controller board (CTLB) • Power supply unit (PU) |
| Remedy: | 1 Check the fuser cables JTHERM1 and JEXIT for proper connection to the CTLB. Reseat the cables if any abnormality is found. 2 Check the cable PCN5 for proper connection to power supply. Reseat the cables if any abnormality is found. 3 Check the cables JTHERM1, JEXIT and PCN5 for damage. Replace the fuser unit if any abnormality is found. 4 Check for resistance on the fuser cable. 1. Turn off the printer. 2. Remove the rear door and cover. 3. Disconnect the fuser cable connected to PCN5 of PU. 4. Check for approximate correct resistance on the fuser cable: 220V/43Om, 110V/10U, 100V/8Om |
| Error code: | 4091-940.xx |
| Description: | Engine communication error Controller communication failure - the zero crossing signal used for fuser control in the low voltage (LV) power supply has failed, or the wrong low voltage power supply has been installed. |
| Causes: | • Power supply unit (PU) • Controller board (CTLB) |
| Remedy: | 1 Check the power cord for continuity. If necessary replace. 2 Make sure the nominal voltage source is within specification. • Low-voltage models: 100 to 127 V AC • High-voltage models: 220 to 240 V AC 3 Check if power supply cable is properly connected to the CTLB. Reseat the cables if any abnormality is found. 4 Measure the resistance between terminals A and D of the power supply socket. 1. Turn off the printer. 2. Remove the power cord. 3. Measure the resistance between terminals A and D of PU socket. 4. Is the resistance approximately 30 ohms? 5 Replace the PU if any abnormality is found in the measured resistance. 6 Replace the CTLB. |
| Error code: | 4501-111.00 |
| Description: | Laser malfunction Pel clock check failed. |
| Causes: | • Printhead (PH) • Controller board (CTLB) |
| Remedy: | 1 Check PH cables JLSU1 and J6 for proper connection. Reseat the cables if any abnormality is found. 2 Inspect PH cables and connectors. 3 Replace CTLB. 4 Replace PH. |
| Error code: | 4501-111.01 |
| Description: | Laser malfunction Downlevel ASIC detected. |
| Causes: | • Printhead (PH) • Controller board (CTLB) |
| Remedy: | 1 Check PH cables JLSU1 and J6 for proper connection. Reseat the cables if any abnormality is found. 2 Inspect PH cables and connectors. 3 Replace CTLB. 4 Replace PH. |
| Error code: | 4501-111.31 |
| Description: | Laser malfunction Printhead never delivered HSYNCs. |
| Causes: | • Printhead (PH) • Controller board (CTLB) |
| Remedy: | 1 Check PH cables JLSU1 and J6 for proper connection. Reseat the cables if any abnormality is found. 2 Inspect PH cables and connectors. 3 Replace CTLB. 4 Replace PH. |
| Error code: | 4501-111.32 |
| Description: | Laser malfunction Printhead lost HSYNCs. |
| Causes: | • Printhead (PH) • Controller board (CTLB) |
| Remedy: | 1 Check PH cables JLSU1 and J6 for proper connection. Reseat the cables if any abnormality is found. 2 Inspect PH cables and connectors. 3 Replace CTLB. 4 Replace PH. |
| Error code: | 4501-111.40 |
| Description: | Laser malfunction Wrong printhead installed. |
| Causes: | • Printhead (PH) • Controller board (CTLB) |
| Remedy: | 1 Check PH cables JLSU1 and J6 for proper connection. Reseat the cables if any abnormality is found. 2 Inspect PH cables and connectors. 3 Replace CTLB. 4 Replace PH. |
| Error code: | 4501-111.50 |
| Description: | Laser malfunction Open-loop printhead error, open-loop sweep state. |
| Causes: | • Printhead (PH) • Controller board (CTLB) |
| Remedy: | 1 Check PH cables JLSU1 and J6 for proper connection. Reseat the cables if any abnormality is found. 2 Inspect PH cables and connectors. 3 Replace CTLB. 4 Replace PH. |
| Error code: | 4501-111.51 |
| Description: | Laser malfunction Open-loop printhead error, open-loop sweep state. |
| Causes: | • Printhead (PH) • Controller board (CTLB) |
| Remedy: | 1 Check PH cables JLSU1 and J6 for proper connection. Reseat the cables if any abnormality is found. 2 Inspect PH cables and connectors. 3 Replace CTLB. 4 Replace PH. |
| Error code: | 4501-111.52 |
| Description: | Laser malfunction Open-loop printhead error, check prelim amp state. |
| Causes: | • Printhead (PH) • Controller board (CTLB) |
| Remedy: | 1 Check PH cables JLSU1 and J6 for proper connection. Reseat the cables if any abnormality is found. 2 Inspect PH cables and connectors. 3 Replace CTLB. 4 Replace PH. |
| Error code: | 4501-111.53 |
| Description: | Laser malfunction Open-loop printhead error, enable amp Kp state. |
| Causes: | • Printhead (PH) • Controller board (CTLB) |
| Remedy: | 1 Check PH cables JLSU1 and J6 for proper connection. Reseat the cables if any abnormality is found. 2 Inspect PH cables and connectors. 3 Replace CTLB. 4 Replace PH. |
| Error code: | 4501-111.54 |
| Description: | Laser malfunction Closed-loop printhead error, amp Kp failed to converge. |
| Causes: | • Printhead (PH) • Controller board (CTLB) |
| Remedy: | 1 Check PH cables JLSU1 and J6 for proper connection. Reseat the cables if any abnormality is found. 2 Inspect PH cables and connectors. 3 Replace CTLB. 4 Replace PH. |
| Error code: | 4501-111.55 |
| Description: | Laser malfunction Closed-loop printhead error while waiting for amp Kp to converge. |
| Causes: | • Printhead (PH) • Controller board (CTLB) |
| Remedy: | 1 Check PH cables JLSU1 and J6 for proper connection. Reseat the cables if any abnormality is found. 2 Inspect PH cables and connectors. 3 Replace CTLB. 4 Replace PH. |
| Error code: | 4501-111.56 |
| Description: | Laser malfunction Closed-loop printhead error, amp Ki failed to converge. |
| Causes: | • Printhead (PH) • Controller board (CTLB) |
| Remedy: | 1 Check PH cables JLSU1 and J6 for proper connection. Reseat the cables if any abnormality is found. 2 Inspect PH cables and connectors. 3 Replace CTLB. 4 Replace PH. |
| Error code: | 4501-111.57 |
| Description: | Laser malfunction Closed-loop printhead error while waiting for amp Ki to converge. |
| Causes: | • Printhead (PH) • Controller board (CTLB) |
| Remedy: | 1 Check PH cables JLSU1 and J6 for proper connection. Reseat the cables if any abnormality is found. 2 Inspect PH cables and connectors. 3 Replace CTLB. 4 Replace PH. |
| Error code: | 4501-111.58 |
| Description: | Laser malfunction Closed-loop printhead error, load scan regs state. |
| Causes: | • Printhead (PH) • Controller board (CTLB) |
| Remedy: | 1 Check PH cables JLSU1 and J6 for proper connection. Reseat the cables if any abnormality is found. 2 Inspect PH cables and connectors. 3 Replace CTLB. 4 Replace PH. |
| Error code: | 4501-111.59 |
| Description: | Laser malfunction Closed-loop printhead error, forward and reverse capture times differ by too much. |
| Causes: | • Printhead (PH) • Controller board (CTLB) |
| Remedy: | 1 Check PH cables JLSU1 and J6 for proper connection. Reseat the cables if any abnormality is found. 2 Inspect PH cables and connectors. 3 Replace CTLB. 4 Replace PH. |
| Error code: | 4501-111.60 |
| Description: | Laser malfunction Closed-loop printhead sweep error, check sweep accuracy state. |
| Causes: | • Printhead (PH) • Controller board (CTLB) |
| Remedy: | 1 Check PH cables JLSU1 and J6 for proper connection. Reseat the cables if any abnormality is found. 2 Inspect PH cables and connectors. 3 Replace CTLB. 4 Replace PH. |
| Error code: | 4501-111.61 |
| Description: | Laser malfunction Printhead drive control out of range due to an external event beyond what the control is designed to handle. |
| Causes: | • Printhead (PH) • Controller board (CTLB) |
| Remedy: | 1 Check PH cables JLSU1 and J6 for proper connection. Reseat the cables if any abnormality is found. 2 Inspect PH cables and connectors. 3 Replace CTLB. 4 Replace PH. |
| Error code: | 4501-111.62 |
| Description: | Laser malfunction Closed-loop printhead error, off-resonant PI effort state. |
| Causes: | • Printhead (PH) • Controller board (CTLB) |
| Remedy: | 1 Check PH cables JLSU1 and J6 for proper connection. Reseat the cables if any abnormality is found. 2 Inspect PH cables and connectors. 3 Replace CTLB. 4 Replace PH. |
| Error code: | 4501-111.63 |
| Description: | Laser malfunction Timed out on reboot sweep. |
| Causes: | • Printhead (PH) • Controller board (CTLB) |
| Remedy: | 1 Check PH cables JLSU1 and J6 for proper connection. Reseat the cables if any abnormality is found. 2 Inspect PH cables and connectors. 3 Replace CTLB. 4 Replace PH. |
| Error code: | 4501-111.64 |
| Description: | Laser malfunction Attempted to exceed open loop drive limits. |
| Causes: | • Printhead (PH) • Controller board (CTLB) |
| Remedy: | 1 Check PH cables JLSU1 and J6 for proper connection. Reseat the cables if any abnormality is found. 2 Inspect PH cables and connectors. 3 Replace CTLB. 4 Replace PH. |
| Error code: | 4501-111.65 |
| Description: | Laser malfunction Attempted to exceed open loop drive limits. |
| Causes: | • Printhead (PH) • Controller board (CTLB) |
| Remedy: | 1 Check PH cables JLSU1 and J6 for proper connection. Reseat the cables if any abnormality is found. 2 Inspect PH cables and connectors. 3 Replace CTLB. 4 Replace PH. |
| Error code: | 4501-111.66 |
| Description: | Laser malfunction Failed alignment of printhead. |
| Causes: | • Printhead (PH) • Controller board (CTLB) |
| Remedy: | 1 Check PH cables JLSU1 and J6 for proper connection. Reseat the cables if any abnormality is found. 2 Inspect PH cables and connectors. 3 Replace CTLB. 4 Replace PH. |
| Error code: | 4501-111.67 |
| Description: | Laser malfunction Failed alignment of printhead. |
| Causes: | • Printhead (PH) • Controller board (CTLB) |
| Remedy: | 1 Check PH cables JLSU1 and J6 for proper connection. Reseat the cables if any abnormality is found. 2 Inspect PH cables and connectors. 3 Replace CTLB. 4 Replace PH. |
| Error code: | 4501-111.68 |
| Description: | Laser malfunction Too many fake HSYNCs while aligning printhead. |
| Causes: | • Printhead (PH) • Controller board (CTLB) |
| Remedy: | 1 Check PH cables JLSU1 and J6 for proper connection. Reseat the cables if any abnormality is found. 2 Inspect PH cables and connectors. 3 Replace CTLB. 4 Replace PH. |
| Error code: | 4501-111.69 |
| Description: | Laser malfunction Too many fake HSYNCs while aligning printhead. |
| Causes: | • Printhead (PH) • Controller board (CTLB) |
| Remedy: | 1 Check PH cables JLSU1 and J6 for proper connection. Reseat the cables if any abnormality is found. 2 Inspect PH cables and connectors. 3 Replace CTLB. 4 Replace PH. |
| Error code: | 4901 |
| Description: | FW/OS integrity verification error • NG results from verification of the hash value of the controller FW. • Faulty, damaged, or illegally written ROM data |
| Causes: | • MFP board (MFPB) • SSD board (SSDB) |
| Remedy: | 1 Reboot the machine. - - 2 Update the firmware. - - 3 Check the MFPB for proper connection and correct as necessary. - - 4 Check the SSDB for proper connection and correct as necessary. 5 Replace SSD 6 Replace MFPB |
| Error code: | 5102-140.10 |
| Description: | Main motor failure to turn Main motor halls not detected. |
| Causes: | • Main drive gearbox • Main motor (M1) • Controller board (CTLB) |
| Remedy: | 1 Remove the main drive gearbox and check for any debris. 2 Remove the debris if any abnormality is found. 3 Check the gears of main drive gearbox for wear or damage. Replace the main drive gearbox if any abnormality is found. 4 Check M1 for proper operation. 1. Remove the main drive gearbox. Note: Do not disconnect the main drive gearbox cable. 2. Enter the Service Mode and conduct a Paper Passage Test: Select [Service Mode] -> [State Confirmation Test] -> [Paper Passage Test], and select any of the feed sections. 3. Check if M1 rotates when doing the feed test. 5 Replace the CTLB. 6 Replace the main drive gearbox. |
| Error code: | 5102-140.20 |
| Description: | Main motor failure to turn Main motor took too long to stop. |
| Causes: | • Main drive gearbox • Main motor (M1) • Controller board (CTLB) |
| Remedy: | 1 Remove the main drive gearbox and check for any debris. 2 Remove the debris if any abnormality is found. 3 Check the gears of main drive gearbox for wear or damage. Replace the main drive gearbox if any abnormality is found. 4 Check M1 for proper operation. 1. Remove the main drive gearbox. Note: Do not disconnect the main drive gearbox cable. 2. Enter the Service Mode and conduct a Paper Passage Test: Select [Service Mode] -> [State Confirmation Test] -> [Paper Passage Test], and select any of the feed sections. 3. Check if M1 rotates when doing the feed test. 5 Replace the CTLB. 6 Replace the main drive gearbox. |
| Error code: | 5102-140.30 |
| Description: | Main motor failure to turn Main motor unable to lock (before motor ID). |
| Causes: | • Main drive gearbox • Main motor (M1) • Controller board (CTLB) |
| Remedy: | 1 Remove the main drive gearbox and check for any debris. 2 Remove the debris if any abnormality is found. 3 Check the gears of main drive gearbox for wear or damage. Replace the main drive gearbox if any abnormality is found. 4 Check M1 for proper operation. 1. Remove the main drive gearbox. Note: Do not disconnect the main drive gearbox cable. 2. Enter the Service Mode and conduct a Paper Passage Test: Select [Service Mode] -> [State Confirmation Test] -> [Paper Passage Test], and select any of the feed sections. 3. Check if M1 rotates when doing the feed test. 5 Replace the CTLB. 6 Replace the main drive gearbox. |
| Error code: | 5102-140.40 |
| Description: | Main motor failure to turn Main motor overspeed detected. |
| Causes: | • Main drive gearbox • Main motor (M1) • Controller board (CTLB) |
| Remedy: | 1 Remove the main drive gearbox and check for any debris. 2 Remove the debris if any abnormality is found. 3 Check the gears of main drive gearbox for wear or damage. Replace the main drive gearbox if any abnormality is found. 4 Check M1 for proper operation. 1. Remove the main drive gearbox. Note: Do not disconnect the main drive gearbox cable. 2. Enter the Service Mode and conduct a Paper Passage Test: Select [Service Mode] -> [State Confirmation Test] -> [Paper Passage Test], and select any of the feed sections. 3. Check if M1 rotates when doing the feed test. 5 Replace the CTLB. 6 Replace the main drive gearbox. |
| Error code: | 5102-140.60 |
| Description: | Main motor failure to turn Main motor unable to lock (after motor ID). |
| Causes: | • Main drive gearbox • Main motor (M1) • Controller board (CTLB) |
| Remedy: | 1 Remove the main drive gearbox and check for any debris. 2 Remove the debris if any abnormality is found. 3 Check the gears of main drive gearbox for wear or damage. Replace the main drive gearbox if any abnormality is found. 4 Check M1 for proper operation. 1. Remove the main drive gearbox. Note: Do not disconnect the main drive gearbox cable. 2. Enter the Service Mode and conduct a Paper Passage Test: Select [Service Mode] -> [State Confirmation Test] -> [Paper Passage Test], and select any of the feed sections. 3. Check if M1 rotates when doing the feed test. 5 Replace the CTLB. 6 Replace the main drive gearbox. |
| Error code: | 5102-140.70 |
| Description: | Main motor failure to turn Main motor out of lock detected. |
| Causes: | • Main drive gearbox • Main motor (M1) • Controller board (CTLB) |
| Remedy: | 1 Remove the main drive gearbox and check for any debris. 2 Remove the debris if any abnormality is found. 3 Check the gears of main drive gearbox for wear or damage. Replace the main drive gearbox if any abnormality is found. 4 Check M1 for proper operation. 1. Remove the main drive gearbox. Note: Do not disconnect the main drive gearbox cable. 2. Enter the Service Mode and conduct a Paper Passage Test: Select [Service Mode] -> [State Confirmation Test] -> [Paper Passage Test], and select any of the feed sections. 3. Check if M1 rotates when doing the feed test. 5 Replace the CTLB. 6 Replace the main drive gearbox. |
| Error code: | 5102-140.80 |
| Description: | Main motor failure to turn Transport motor excessive PWM or overtemp. |
| Causes: | • Main drive gearbox • Main motor (M1) • Controller board (CTLB) |
| Remedy: | 1 Remove the main drive gearbox and check for any debris. 2 Remove the debris if any abnormality is found. 3 Check the gears of main drive gearbox for wear or damage. Replace the main drive gearbox if any abnormality is found. 4 Check M1 for proper operation. 1. Remove the main drive gearbox. Note: Do not disconnect the main drive gearbox cable. 2. Enter the Service Mode and conduct a Paper Passage Test: Select [Service Mode] -> [State Confirmation Test] -> [Paper Passage Test], and select any of the feed sections. 3. Check if M1 rotates when doing the feed test. 5 Replace the CTLB. 6 Replace the main drive gearbox. |
| Error code: | 5501-126.01 |
| Description: | AC signal abnormality Line frequency outside operating range of device. |
| Causes: | Power supply unit (PU) |
| Remedy: | 1 Check the power cord for continuity. Replace if necessary. 2 Make sure the nominal voltage source is within specification. Low-voltage models: 100 to 127 V AC High-voltage models: 220 to 240 V AC 3 Check if the power supply cable is properly connected to the CTLB. Reseat the cables if any abnormality is found 4 Measure the resistance between terminals A and D of the power supply socket. 1. Turn off the printer. 2. Remove the power cord. 3. Measure the resistance between terminals A and D of the power supply socket. 4. Is the resistance approximately 30 ohms? 5 Replace the PU if any abnormality is found in the measured resistance. |
| Error code: | 5501-126.02 |
| Description: | AC signal abnormality No line frequency detected. |
| Causes: | Power supply unit (PU) |
| Remedy: | 1 Check the power cord for continuity. Replace if necessary. 2 Make sure the nominal voltage source is within specification. Low-voltage models: 100 to 127 V AC High-voltage models: 220 to 240 V AC 3 Check if the power supply cable is properly connected to the CTLB. Reseat the cables if any abnormality is found 4 Measure the resistance between terminals A and D of the power supply socket. 1. Turn off the printer. 2. Remove the power cord. 3. Measure the resistance between terminals A and D of the power supply socket. 4. Is the resistance approximately 30 ohms? 5 Replace the PU if any abnormality is found in the measured resistance. |
| Error code: | 5601-912.xx |
| Description: | Engine control malfunction Unrecoverable Engine firmware error. |
| Causes: | Controller board (CTLB) |
| Remedy: | 1 Check the connectors on CTLB for proper connection and correct or change as necessary. 2 Rewrite the firmware. 3 Replace CTLB. |
| Error code: | 5601-98x.xx |
| Description: | Engine control malfunction Engine experiencing unreliable communication with the specified device. Engine protocol violation detected by the specified device. Communications error detected by the specified device. Invalid command received by the specified device. Invalid command parameter received by the specified device. |
| Causes: | Controller board (CTLB) |
| Remedy: | 1 Turn OFF/ON the main power switch. 2 Rewrite the firmware. 3 Replace CTLB. 4 If the above actions do not solve the problem, contact KM. |
| Error code: | 6751 |
| Description: | CCD clamp/gain adjustment failure During the CCD gain adjustment, a condition in which the peak value of the output data is equal to, or less than, 64 occurs three consecutive times during retries. |
| Causes: | • Scanner unit • MFP board (MFPB) |
| Remedy: | 1 Check the connector between scanner unit-MFPB CN102, CN103 for proper connection and correct as necessary. - - 2 Check for possible extraneous light and correct as necessary. - - 3 Clean the lens, mirrors, CCD surface, and shading sheet if dirty. - - 4 Correct reflective mirror of the scanner if faulty, or change scanner mirror. - - 5 Replace scanner unit - - 6 Replace MFPB |
| Error code: | 6790 |
| Description: | AFE offset adjustment error During the offset adjustment, the offset value does not fall within the predetermined range a total of three times including retries. |
| Causes: | • Scanner unit • MFP board (MFPB) |
| Remedy: | 1 Check the connector between scanner unit-MFPB CN102, CN103 for proper connection and correct as necessary. - - 2 Check for possible extraneous light and correct as necessary. - - 3 Clean the lens, mirrors, CCD surface, and shading sheet if dirty. - - 4 Correct reflective mirror of the scanner if faulty, or change scanner mirror. - - 5 Replace scanner unit - - 6 Replace MFPB |
| Error code: | 6791 |
| Description: | AFE register setting error There is a mismatch between the set default values of the AFE gain/offset and the gain/offset values read thereafter. |
| Causes: | • Scanner unit • MFP board (MFPB) |
| Remedy: | 1 Check the connector between scanner unit-MFPB CN102, CN103 for proper connection and correct as necessary. - - 2 Check for possible extraneous light and correct as necessary. - - 3 Clean the lens, mirrors, CCD surface, and shading sheet if dirty. - - 4 Correct reflective mirror of the scanner if faulty, or change scanner mirror. - - 5 Replace scanner unit - - 6 Replace MFPB |
| Error code: | 6792 |
| Description: | White reference plate search error The black/white edge on the shading plate cannot be detected during initialization. |
| Causes: | • Scanner unit • MFP board (MFPB) |
| Remedy: | 1 Check the connector between scanner unit-MFPB CN102, CN103 for proper connection and correct as necessary. - - 2 Check for possible extraneous light and correct as necessary. - - 3 Clean the lens, mirrors, CCD surface, and shading sheet if dirty. - - 4 Correct reflective mirror of the scanner if faulty, or change scanner mirror. - - 5 Replace scanner unit - - 6 Replace MFPB |
| Error code: | 6793 |
| Description: | Scanner communication error A communication error of some sort occurs between the controller and the scanner. |
| Causes: | • Scanner unit • MFP board (MFPB) |
| Remedy: | 1 Check the connector between scanner unit-MFPB CN102, CN103 for proper connection and correct as necessary. - - 2 Check for possible extraneous light and correct as necessary. - - 3 Clean the lens, mirrors, CCD surface, and shading sheet if dirty. - - 4 Correct reflective mirror of the scanner if faulty, or change scanner mirror. - - 5 Replace scanner unit - - 6 Replace MFPB |
| Error code: | 7A00 |
| Description: | Failed to arrive home • Error of the imaging carriage home sensor. • Error of the carriage motor. |
| Causes: | • Controller board (CTLB) • Imaging carriage home sensor (PS15) • Flatbed motor (M4) |
| Remedy: | 1 Turn OFF/ON the main power switch. 2 Check CTLB for proper connection and correct as necessary. 3 Check PS15 and M4 for proper connection and correct as necessary. 4 Replace Flatbed unit. 5 Replace ADF unit. 6 Replace CTLB. |
| Error code: | 9401 |
| Description: | Exposure lamp lighting failure detected The intensity of the lamp is not stabilized within a predetermined period of time during the lamp stabilization check process in a lamp warm-up cycle. |
| Causes: | • Scanner unit • MFP board (MFPB) |
| Remedy: | 1 Check the connector between scanner unit-MFPB CN102, CN103 for proper connection and correct as necessary. - - 2 Check for possible extraneous light and correct as necessary. - - 3 Clean the lens, mirrors, CCD surface, and shading sheet if dirty. - - 4 Correct reflective mirror of the scanner if faulty, or change scanner mirror. - - 5 Replace scanner unit - - 6 MFPB F102, F105 conduction check - - 7 Replace MFPB |
| Error code: | B001 |
| Description: | FAX board error 1 |
| Error code: | B002 |
| Description: | FAX board error 2 |
| Error code: | B003 |
| Description: | FAX board error 3 |
| Error code: | B051 |
| Description: | FAX board mount failure line 1 |
| Error code: | B110 |
| Description: | Instance generation error or observer registration error |
| Error code: | B111 |
| Description: | Configuration space initialization NG |
| Error code: | B112 |
| Description: | Semaphore acquisition, release error |
| Error code: | B113 |
| Description: | Sequence error among main body tasks |
| Error code: | B114 |
| Description: | Message queue control error |
| Error code: | B115 |
| Description: | Main body - sequence error among FAX boards |
| Error code: | B116 |
| Description: | Communication fault between controller and FAX board |
| Error code: | B117 |
| Description: | ACK waiting timeout error |
| Error code: | B118 |
| Description: | Receiving undefined frame |
| Error code: | B119 |
| Description: | DMA transfer error |
| Error code: | B120 |
| Description: | Soft error |
| Error code: | B122 |
| Description: | Device error (GA LOCAL SRAM) |
| Error code: | B123 |
| Description: | Device error (DRAM) |
| Error code: | B125 |
| Description: | Device error (GA) |
| Error code: | B126 |
| Description: | Timeout error due to non-response from codec control during suspension process |
| Error code: | B127 |
| Description: | Timeout error due to non-response from communication control during suspension process |
| Error code: | B128 |
| Description: | Timeout error due to non-response from LINE control during suspension process |
| Error code: | B129 |
| Description: | Timeout error due to non-response from file system/file driver during suspension process |
| Error code: | B130 |
| Description: | Driver soft error |
| Error code: | B131 |
| Description: | Reception frame length error from main |
| Error code: | B132 |
| Description: | Reception frame header error from main |
| Error code: | B133 |
| Description: | 232C I/F sequence error |
| Error code: | B134 |
| Description: | DPRAM I/F sequence error |
| Error code: | B135 |
| Description: | DPRAM CTL/STS register error |
| Error code: | B136 |
| Description: | ACK waiting timeoutter error |
| Error code: | B137 |
| Description: | DPRAM RESET reception |
| Error code: | B140 |
| Description: | MSG I/F error with job control |
| Error code: | B141 |
| Description: | I/F error with driver |
| Error code: | B142 |
| Description: | Undefined command reception |
| Error code: | B143 |
| Description: | Command frame length error |
| Error code: | B144 |
| Description: | Command parameter length error |
| Error code: | B145 |
| Description: | Undefined parameter |
| Error code: | B146 |
| Description: | Command/response sequence error |
| Error code: | B150 |
| Description: | External class instance acquisition error |
| Error code: | B151 |
| Description: | Job start error (starting job parameter error/child job generation error) |
| Error code: | B152 |
| Description: | Doc access error (report buf access error) |
| Error code: | B153 |
| Description: | Response wait timeout from external task |
| Error code: | B154 |
| Description: | Internal que table control error (create/enque/deque) |
| Error code: | B160 |
| Description: | Instance generation error |
| Error code: | B161 |
| Description: | Timeout error |
| Error code: | B162 |
| Description: | Interface error |
| Error code: | B163 |
| Description: | Message que control error |
| Error code: | B164 |
| Description: | Semaphore acquisition release error |
| Error code: | B165 |
| Description: | Observer registration error |
| Error code: | B166 |
| Description: | Reception resource check error |
| Error code: | B167 |
| Description: | Deployment error of sending image information |
| Error code: | B168 |
| Description: | Serialization error of receiving image |
| Error code: | B169 |
| Description: | Access error to quick memory data |
| Error code: | B170 |
| Description: | Internal que table control error (create/enque/deque) |
| Error code: | B171 |
| Description: | Instance generation error |
| Error code: | B172 |
| Description: | Timeout error |
| Error code: | B173 |
| Description: | Interface error |
| Error code: | B174 |
| Description: | Semaphore acquisition release error |
| Error code: | B175 |
| Description: | Observer registration error |
| Error code: | B176 |
| Description: | Unable to secure TTI domain |
| Error code: | B177 |
| Description: | Error return from TTI rasterizer |
| Error code: | B178 |
| Description: | Receiving job generation error |
| Error code: | B179 |
| Description: | Sequence control error |
| Error code: | B180 |
| Description: | Access error to quick sending memory data |
| Error code: | B181 |
| Description: | BlockBuff acquisition error |
| Error code: | B182 |
| Description: | Sending block image error (Req, restore) |
| Error code: | B183 |
| Description: | Receiving block image error (Req, store)? |
| Error code: | B184 |
| Description: | Storage error of receiving image information |
| Error code: | B185 |
| Description: | Receiving data size logic error (Receiving data are not multiples of dotline) |
| Error code: | B186 |
| Description: | ImageBuf acquisition (alloc) error |
| Error code: | B187 |
| Description: | Error return from compressor |
| Error code: | B188 |
| Description: | BandBuf control error (newInstance/get/free) |
| Error code: | B190 |
| Description: | USB IF error (OS notifies an error during configuration setting after recovery from the sleep or attach.) |
| Error code: | B191 |
| Description: | USB IF error (EndPoint1: Bulk Out (command, transmitted image data)) (error retry 1 min. timeout) |
| Error code: | B192 |
| Description: | USB IF error (EndPoint2: Bulk In (response, received image data)) (error retry 5 sec. timeout) |
| Error code: | B193 |
| Description: | USB IF error (EndPoint3: Interrupt In (fax board status)) (error retry 1 min. timeout) |
| Error code: | B194 |
| Description: | USB IF error (EndPoint4: Bulk Out (main body status)) (error retry 3 sec. timeout) |
| Error code: | B195 |
| Description: | USB IF error (Attach not detected for 1 min. after recovery from sleep) |
| Error code: | B196 |
| Description: | USB IF error (Detach not detected for 1 min. after recovery from sleep) |
| Error code: | C151 |
| Description: | ROM contents error upon startup (MSC) A fault is detected in a sequence of ROM contents check of the MFPB during starting. |
| Causes: | MFP board (MFPB) |
| Remedy: | 1 Check the ROM version. - - 2 Rewrite the firmware. - - 3 Replace MFPB |
| Error code: | D004 |
| Description: | Hard disk access error (connection failure) Unable to communicate between the hard disk and MFP board (MFPB). |
| Causes: | • MFP board (MFPB) • Hard disk |
| Remedy: | 1 Check the ROM version. - - 2 Rewrite the firmware. - - 3 Replace the corresponding board. - - 4 If the above actions do not solve the problem, contact KM. |
| Error code: | D091 |
| Description: | Hard disk full error The area made available as a user area is full during access to the hard disk. |
| Causes: | • MFP board (MFPB) • Hard disk |
| Remedy: | 1 Delete jobs saved using [Document Print/ Delete] to thereby increase the portion of the user area available for use. - - 2 Check the hard disk connector MFPB CN5 and CN13 for proper connection and correct any faulty connection as necessary. - - 3 Using [Administrator Settings] -> [Security Settings] -> [HDD Settings] -> [HDD Format], format the HDD. - - 4 Replace the hard disk. - - 5 Replace MFPB. |
| Error code: | D092 |
| Description: | No hard disk (found during a disk check) The hard disk is not mounted.sk |
| Causes: | Hard disk |
| Remedy: | 1 Install and format the hard disk. |
| Error code: | D093 |
| Description: | Wrong hard disk (found during a disk check) • A hard disk intended for another model is mounted. • The hard disk capacity is short. |
| Causes: | • MFP board (MFPB) • Hard disk |
| Remedy: | 1 Replace the hard disk. - - 2 Format hard disk. |
| Error code: | D094 |
| Description: | Hard disk check disk error HDD is damaged. |
| Causes: | Hard disk |
| Remedy: | 1 Replace the hard disk. - - 2 Format hard disk. |
| Error code: | D095 |
| Description: | Hard disk recovered (requiring reboot) HDD is damaged. |
| Causes: | Hard disk |
| Remedy: | 1 Turn OFF/ON the main power switch. - - 2 If the above actions do not solve the problem, contact KM. |
| Error code: | D096 |
| Description: | Hard disk access fault HDD is damaged. |
| Causes: | Hard disk |
| Remedy: | 1 Replace the hard disk. - - 2 Format hard disk. |
| Error code: | D501 |
| Description: | FLASH error The SSD board (SSDB) develops a fault. |
| Causes: | • MFP board (MFPB) • SSD board (SSDB) |
| Remedy: | 1 Check the SSD for its mounting condition and correct any faulty condition. - - 2 Replace MFPB |
| Error code: | E301...E305 |
| Description: | Error signal reception Received an error of irregularity. |
| Remedy: | 1 Turn OFF/ON the main power switch. 2 If the above actions do not solve the problem, contact KM. |
Название
Konica Minolta TNP44 Тонер-картридж UAR
Konica Minolta TNP46 Тонер-картридж
Konica Minolta IUP20 Блок фотобарабана UAR
Konica Minolta IUP21 Блок фотобарабана
Konica Minolta Печь в сборе
