Konica-Minolta bizhub C351
Рейтинг
Коды ошибок
C0001
C0102
C0204
C0206
C0208
C0209
C0210
C0211
C0212
C0213
C0214
C0215
C0301
C0351
C1180
C1181
C1182
C1183
C1190
C1192
C1193
C11A1
C11A2
C11A4
C11B0
C11B1
C11B2
C11B3
C11B4
C11C0
C11C1
C11C2
C11C3
C11C4
C11C5
C1401
C2151
C2152
C2160
C2161
C2162
C2163
C2164
C2251
C2252
C2253
C2254
C2255
C2256
C2257
C2258
C2351
C2352
C2451
C2551
C2552
C2553
C2554
C2555
C2556
C2557
C2558
C2559
C255A
C255B
C255C
C2651
C2652
C2653
C2654
C2655
C2656
C2657
C2658
C3101
C3201
C3202
C3301
C3302
C3451
C3452
C3461
C3751
C3752
C3851
C3852
C4705
C4761
C4765
C4770 ... C4773
C4780 ... C4783
C5102
C5103
C5351
C5353
C5354
C5355
C5356
C5370
C6102
C6103
C6301
C6704
C6751
C9401
C9402
CA051
CA052
CA053
CB001 ... CB119
CD004 ... CD011
CF001 ... CFF15
Описание
| Error code: | C0001 |
| Description: | Main Motor turning at abnormal timing The Main Motor Lock signal remains faulty for a predetermined continuous period of time while the Main Motor remains stationary. |
| Remedy: | 1 Main Motor rotation while it is being energized: the voltage across PJ13I-7A on Master Board and GND remains DC 0 V. YES: Change Master Board. NO: Change motor. |
| Error code: | C0102 |
| Description: | LCT vertical transport motor malfunction |
| Error code: | C0204 |
| Description: | Yellow PC Drum Charge Corona malfunction The SCD signal remains inactive for a continuous 1sec. period while charge corona is being output (i.e., the Remote signal is being turned ON). |
| Causes: | • Tray 2 upper limit sensor (PS14) • Tray 2 lift-up motor (M8) • Paper feed/transport drive board (PFTDB) • MFP board (MFPB) |
| Remedy: | 1 Imaging Unit contact failure YES: Correct or clean Imaging Unit contact. 2 High Voltage Unit 1 contact failure YES: Correct or clean High Voltage Unit 1 contact. 3 After corona output has been turned ON: Cyan (C0200): The voltage across PJ9I-10 on Master Board and GND is DC 24 V when the output is turned OFF and DC 0 V when the output is turned ON. Magenta (C0202): The voltage across PJ9I-8 on Master Board and GND is DC 24 V when the output is turned OFF and DC 0 V when the output is turned ON. Yellow (C0204): The voltage across PJ9I-6 on Master Board and GND is DC 24 V when the output is turned OFF and DC 0 V when the output is turned ON. Bk (C0206): The voltage across PJ9I-12 on Master Board and GND is DC 24 V when the output is turned OFF and DC 0 V when the output is turned ON. YES: Change High Voltage Unit 1. NO: Change Master Board.oard. |
| Error code: | C0206 |
| Description: | Black PC Drum Charge Corona malfunction The SCD signal remains inactive for a continuous 1sec. period while charge corona is being output (i.e., the Remote signal is being turned ON). |
| Causes: | • Tray 3 upper limit sensor (PS22) • Tray 3 lift-up motor (M23) • Paper feed/transport drive board (PFTDB) • MFP board (MFPB) |
| Remedy: | 1 Imaging Unit contact failure YES: Correct or clean Imaging Unit contact. 2 High Voltage Unit 1 contact failure YES: Correct or clean High Voltage Unit 1 contact. 3 After corona output has been turned ON: Cyan (C0200): The voltage across PJ9I-10 on Master Board and GND is DC 24 V when the output is turned OFF and DC 0 V when the output is turned ON. Magenta (C0202): The voltage across PJ9I-8 on Master Board and GND is DC 24 V when the output is turned OFF and DC 0 V when the output is turned ON. Yellow (C0204): The voltage across PJ9I-6 on Master Board and GND is DC 24 V when the output is turned OFF and DC 0 V when the output is turned ON. Bk (C0206): The voltage across PJ9I-12 on Master Board and GND is DC 24 V when the output is turned OFF and DC 0 V when the output is turned ON. YES: Change High Voltage Unit 1. NO: Change Master Board.oard. |
| Error code: | C0208 |
| Description: | Tray 5 feeder up/down abnormality |
| Causes: | • Tray 4 upper limit sensor (PS27) • Tray 4 lift-up motor (M24) • Paper feed/transport drive board (PFTDB) • MFP board (MFPB) |
| Error code: | C0209 |
| Description: | LCT elevator motor malfunction |
| Error code: | C0210 |
| Description: | CPU communication problem • Synchronization cannot be taken between the main CPU and engine CPU. |
| Causes: | Defective main PWB. Poor contact in the connector terminals. Defective engine PWB. |
| Remedy: | Defective main PWB. Replace the main PWB. Poor contact in the connector terminals. Check the connection of connector YC1 on the main PWB and YC1 on the engine PWB, and the continuity across the connector terminals. Repair or replace if necessary. Defective engine PWB. Replace the engine PWB. |
| Error code: | C0211 |
| Description: | Tray 1 feeder up/down abnormality • The paper feed tray 1 lift-up position sensor is not unblocked even when the transport motor has turned for a given number of pulses after the sequence to move the paper lifting plate from the standby position to the feed position was started. • The paper feed tray 1 lift-up position sensor is not blocked even when the transport motor has turned for a given number of pulses after the sequence to move the paper lifting plate from the feed position to the standby position was started. |
| Causes: | • Bypass lift-up motor (M26) • Bypass upper limit sensor (PS35) • Bypass lower limit sensor (PS36) • Paper feed/transport drive board (PFTDB) • MFP board (MFPB) |
| Remedy: | 1 Check the M1 connector for proper connection and correct as necessary. 2 Check the connector of M1 for proper drive coupling and correct as necessary. 3 PS17 I/O check PRCB CN6PRCB-7 (ON) D-2. 4 SL1 operation check PRCB CN6PRCB-4 (ON) D-1. 5 M1 operation check PRCB CN34PRCB-10 (REM) PRCB CN34PRCB-13 (LOCK) D-22. 6 Change SL1. 7 Change M1. 8 Change PRCB. |
| Error code: | C0212 |
| Description: | LCT ejection failure |
| Error code: | C0213 |
| Description: | LCT shift gate malfunction |
| Error code: | C0214 |
| Description: | LCT shifting failure |
| Causes: | • Shifter motor (M133) • Shifter stop / lower limit position sensor (PS138) • Shifter home sensor (PS139) • PC control board (PCCB) |
| Error code: | C0215 |
| Description: | LCT shift motor malfunction |
| Error code: | C0301 |
| Description: | Suction fan motor’s failure to turn • The fan lock signal remains HIGH for a predetermined continuous period of time while the motor remains stationary. |
| Causes: | • Suction fan (FM1) • Paper feed/transport drive board (PFTDB) |
| Remedy: | 1 Check the FM8 connector for proper connection and correct as necessary. 2 Check the fan for possible overload and correct as necessary. 3 FM8 operation check PRCB CN3PRCB-2 (ON) PRCB CN3PRCB-3 (LOCK) D-4 to 5. 4 Change the right door assy. 5 Change PRCB. |
| Error code: | C0351 |
| Description: | Paper cooling fan/in`s failure to turn. The fan lock signal remains HIGH for a predetermined continuous period of time while the fan is turning. |
| Causes: | • Paper cooling fan/in (FM12) • MFP board (MFPB) |
| Remedy: | 1. Check the connector between FM12-relay CN325-MFPB CN27E for proper connection and correct as necessary. 2. Check the fan for possible overload and correct as necessary. 3. FM12 operation check • Control signal: MFPB CN27E<B>-6 (LOCK) • Location of electrical component: 15-C 4. Replace FM12. 5. MFPB F6E conduction check 6. Replace MFPB. NOTICE • Link to the wiring diagram ( N.1 bizhub 958/808/758, bizhub PRO 958) |
| Error code: | C1180 |
| Description: | Transport system drive malfunctions |
| Error code: | C1181 |
| Description: | Paddle motor malfunctions |
| Error code: | C1182 |
| Description: | Unsupported option trouble |
| Causes: | When JS-504 is installed: Shift motor (M2) Shift home sensor (PS6) JS control board (JSCB). When FS-527 is installed: Tray2 shift motor (M16) Tray2 shift home sensor (PS25) FS control board (FSCB) |
| Error code: | C1183 |
| Description: | Finishing option elevator drive malfunction |
| Causes: | Elevate motor (M15) Tray1 lower position sensor (PS21) Tray1 upper position sensor (PS24) Tray1 upper position switch (SW2) Tray1 lower position switch (SW3) FS control board (FSCB) |
| Error code: | C1190 |
| Description: | Finishing option aligning bar moving mechanism malfunction 1 |
| Causes: | Alignment plate motor (M13) Alignment plate home sensor (PS17) FS control board (FSCB) |
| Error code: | C1192 |
| Description: | Front aligning plate motor malfunctions |
| Error code: | C1193 |
| Description: | Rear aligning plate motor malfunctions |
| Error code: | C11A1 |
| Description: | Finishing option exit roller pressure/retraction failure |
| Causes: | Exit roller retraction motor (M9) Exit roller pressure sensor (PS12) FS control board (FSCB) |
| Error code: | C11A2 |
| Description: | Saddle exit roller pressure/retraction failure |
| Causes: | <When FS-536 or FS-536SD is installed> • Receiving roller retraction motor (M4) • Receiving roller retraction sensor (PS11) • FS control board (FSCB) <When FS-537 or FS-537SD is installed> • Receiving roller retraction motor (M10) • Receiving roller retraction sensor (PS22) • FS control board (FSCB) |
| Error code: | C11A4 |
| Description: | Saddle exit motor failure Booklet exit motor malfunctions |
| Error code: | C11B0 |
| Description: | Finishing option stapler unit CD drive failure |
| Causes: | Stapler movement motor (M11) Stapler home sensor/1 (PS18) Stapler home sensor/2 (PS19) FS control board (FSCB) |
| Error code: | C11B1 |
| Description: | Stapler unit slide motor malfunctions |
| Error code: | C11B2 |
| Description: | Finishing option stapling mechanism malfunction 1 |
| Causes: | Stapler unit FS control board (FSCB) |
| Error code: | C11B3 |
| Description: | Finishing option stapling mechanism malfunction 2 |
| Error code: | C11B4 |
| Description: | Stapler/folding motor malfunctions |
| Error code: | C11C0 |
| Description: | Punch motor malfunction |
| Causes: | Punch motor/1 (M100) Punch home sensor/1 (PS100) FS control board (FSCB) |
| Error code: | C11C1 |
| Description: | Punch control board malfunctions |
| Error code: | C11C2 |
| Description: | Punch side registration motor malfunctions |
| Error code: | C11C3 |
| Description: | Punch motor malfunctions |
| Error code: | C11C4 |
| Description: | Finishing option Punch Motor malfunction |
| Error code: | C11C5 |
| Description: | Punch sensor malfunctions |
| Causes: | Paper size detect board (PSDTB) |
| Error code: | C1401 |
| Description: | Backup RAM failure |
| Error code: | C2151 |
| Description: | Secondary transfer roller pressure welding alienation • During a retraction operation of the 2nd image transfer roller, the 2nd image transfer welding alienation sensor cannot detect the 2nd image transfer roller at its retracted position within a predetermined period of time after the 2nd image transfer retraction motor starts rotating. • During a pressure operation of the 2nd image transfer roller, the 2nd image transfer welding alienation sensor cannot detect the 2nd image transfer roller at its pressed position within a predetermined period of time after the 2nd image transfer retraction motor starts rotating. |
| Causes: | • 2nd transfer pressure motor (M3) • 2nd transfer pressure sensor (PS50) • Paper feed/transport drive board (PFTDB) • MFP board (MFPB) |
| Remedy: | 1 Check the M11 connector for proper connection and correct as necessary. 2 Check the connector of M11 for proper drive coupling and correct as necessary. 3 PS36 I/O check PRCB CN3PRCB-9 (ON) D-5. 4 Change the right door assy. 5 Change PRCB. |
| Error code: | C2152 |
| Description: | Transfer belt pressure welding alienation • During a retraction operation of the transfer belt, the transfer belt retraction sensor cannot detect the transfer belt at its retracted position within a predetermined period of time after the transfer belt retraction clutch is turned ON. • During a pressure operation of the transfer belt, the transfer belt retraction sensor cannot detect the transfer belt at its pressed position within a predetermined period of time after the transfer belt clutch is turned ON. |
| Causes: | • 1st transfer pressure sensor/K (PS51) • 1st transfer pressure sensor/YMC (PS52) • 1st transfer pressure motor (M21) • Printer control board (PRCB) |
| Remedy: | 1 Check the M5 connector for proper connection and correct as necessary. 2 PS31 I/O check PRCB CN36PRCB-15 (ON) D-26 to 27. 3 CL7 operation check PRCB CN39PRCB-10 (ON) D-23. 4 M5 operation check PRCB CN34PRCB-2 (REM) PRCB CN34PRCB-5 (LOCK) D-21. 5 Change CL7. 6 Change M5. 7 Change PRCB. |
| Error code: | C2160 |
| Description: | PC charge (C) malfunction When electrostatic charge output is ON, electrostatic charge leak detection system continues to detect leaks for a predetermined period of time. In this case, C2164 is displayed at the first detection and then after the trouble is reset, a leak IU identification process is executed. Then the trouble code corresponding to the IU color is displayed. |
| Causes: | • Imaging unit • High voltage unit/1 (HV1) • Printer control board (PRCB) |
| Remedy: | 1 Check the imaging unit for proper connection and correct as necessary. 2 Check the HV1 connector for proper connection and correct as necessary. 3 Check the PRCB connector for proper connection and correct as necessary. 4 Replace IU. 5 Replace HV1. 6 Replace PRCB. |
| Error code: | C2161 |
| Description: | PC charge (M) malfunction When electrostatic charge output is ON, electrostatic charge leak detection system continues to detect leaks for a predetermined period of time. In this case, C2164 is displayed at the first detection and then after the trouble is reset, a leak IU identification process is executed. Then the trouble code corresponding to the IU color is displayed. |
| Causes: | • Imaging unit • High voltage unit/1 (HV1) • Printer control board (PRCB) |
| Remedy: | 1 Check the imaging unit for proper connection and correct as necessary. 2 Check the HV1 connector for proper connection and correct as necessary. 3 Check the PRCB connector for proper connection and correct as necessary. 4 Replace IU. 5 Replace HV1. 6 Replace PRCB. |
| Error code: | C2162 |
| Description: | PC charge (Y) malfunction When electrostatic charge output is ON, electrostatic charge leak detection system continues to detect leaks for a predetermined period of time. In this case, C2164 is displayed at the first detection and then after the trouble is reset, a leak IU identification process is executed. Then the trouble code corresponding to the IU color is displayed. |
| Causes: | • Imaging unit • High voltage unit/1 (HV1) • Printer control board (PRCB) |
| Remedy: | 1 Check the imaging unit for proper connection and correct as necessary. 2 Check the HV1 connector for proper connection and correct as necessary. 3 Check the PRCB connector for proper connection and correct as necessary. 4 Replace IU. 5 Replace HV1. 6 Replace PRCB. |
| Error code: | C2163 |
| Description: | PC charge malfunction. When electrostatic charge output is ON, electrostatic charge leak detection system continues to detect leaks for a predetermined period of time. |
| Causes: | • Drum unit • High voltage unit/1 (HV1) • MFP board (MFPB) |
| Remedy: | 1. Check the drum unit for proper connection and correct as necessary. 2. Check the connector between HV1 CN1-MFPB CN9E for proper connection and correct as necessary. 3. Replace the drum unit. 4. Replace HV1. 5. Replace MFPB |
| Error code: | C2164 |
| Description: | PC charge malfunction • When electrostatic charge output is ON, electrostatic charge leak detection system continues to detect leaks for a predetermined period of time. |
| Causes: | • Imaging unit • High voltage unit/1 (HV1) • Printer control board (PRCB) |
| Remedy: | 1 Check the imaging unit for proper connection and correct as necessary. 2 Check the HV connector for proper connection and correct as necessary. 3 Check the PRCB connector for proper connection and correct as necessary. 4 Change IU. 5 Change HV. 6 Change PRCB. |
| Error code: | C2251 |
| Description: | K PC Motor`s failure to turn • The Motor Lock signal remains HIGH for a predetermined continuous period of time while the Motor is turning. |
| Remedy: | 1 Check the connector of motor for proper connection and correct as necessary. 2 Check the connector of motor for proper drive coupling and correct as necessary. 3 Check the PWB-MC connector for proper connection and correct as necessary. PWB-MC PJ2MC-3 (DC24 V) H-2. 4 M7 operation check PWB-MC PJ33MC-3 (REM) PWB-MC PJ33MC-6 (LOCK) C to D-18. 5 Change PWB-MC. |
| Error code: | C2252 |
| Description: | K PC Motor`s turning at abnormal timing • The Motor Lock signal remains LOW for a predetermined continuous period of time while the Motor remains stationary. |
| Remedy: | 1 M7 operation check PWB-MC PJ33MC-3 (REM) PWB-MC PJ33MC-6 (LOCK) C to D-18. 2 Change PWB-MC. |
| Error code: | C2253 |
| Description: | Color PC motor’s failure to turn • The motor lock signal remains HIGH for a predetermined continuous period of time while the motor is turning. |
| Causes: | • PC motor/YMC (M16) • Printer control board (PRCB) |
| Remedy: | 1 Check the M2 connector for proper connection and correct as necessary. 2 Check the M2 connector for proper drive coupling and correct as necessary. 3 Check the PRCB connector for proper connection and correct as necessary. 4 M2 operation check PRCB CN35PRCB-4 (REM) PRCB CN35PRCB-7 (LOCK) D-22. 5 Change M2. 6 Change PRCB. |
| Error code: | C2254 |
| Description: | Color PC motor’s turning at abnormal timing • The motor lock signal remains LOW for a predetermined continuous period of time while the motor remains stationary. |
| Causes: | • PC motor/YMC motor (M16) • Printer control board (PRCB) |
| Remedy: | 1 Check the M2 connector for proper connection and correct as necessary. 2 Check the M2 connector for proper drive coupling and correct as necessary. 3 Check the PRCB connector for proper connection and correct as necessary. 4 M2 operation check PRCB CN35PRCB-4 (REM) PRCB CN35PRCB-7 (LOCK) D-22. 5 Change M2. 6 Change PRCB. |
| Error code: | C2255 |
| Description: | Developing motor’s failure to turn The motor lock signal remains HIGH for a predetermined continuous period of time while the motor is turning. |
| Causes: | • Developing motor/YMC (M17) • Printer control board (PRCB) |
| Remedy: | 1 Check the connector between M21-PRCB CN32 for proper connection and correct as necessary. 2 Check the M21 connector for proper drive coupling and correct as necessary. 3 M21 operation check PRCB CN32-2 (REM) PRCB CN32-5 (LOCK). bizhub C224 25-I to J 4 Replace M21. 5 Replace PRCB. |
| Error code: | C2256 |
| Description: | Developing motor’s turning at abnormal timing The motor lock signal remains LOW for a predetermined continuous period of time while the motor remains stationary. |
| Causes: | • Developing motor/YMC (M17) • Printer control board (PRCB) |
| Remedy: | 1 Check the connector between M21-PRCB CN32 for proper connection and correct as necessary. 2 Check the M21 connector for proper drive coupling and correct as necessary. 3 M21 operation check PRCB CN32-2 (REM) PRCB CN32-5 (LOCK). bizhub C224 25-I to J 4 Replace M21. 5 Replace PRCB. |
| Error code: | C2257 |
| Description: | Cleaning brush motor’s failure to turn The motor lock signal remains HIGH for a predetermined continuous period of time while the motor is turning. |
| Causes: | • Cleaning brush motor (M38) • Printer control board (PRCB) |
| Remedy: | 1 Check the connector between M38-PRCB CN39 for proper connection and correct as necessary. 2 Check the M38 connector for proper drive coupling and correct as necessary. 4 M38 operation check PRCB CN39-1 to 7 20-K. 5 Replace M38. 6 PRCB ICP8 conduction check. 7 Replace PRCB. |
| Error code: | C2258 |
| Description: | Cleaning brush motor’s turning at abnormal timing The motor lock signal remains LOW for a predetermined continuous period of time while the motor remains stationary. |
| Causes: | • Cleaning brush motor (M38) • Printer control board (PRCB) |
| Remedy: | 1 Check the connector between M38-PRCB CN39 for proper connection and correct as necessary. 2 Check the M38 connector for proper drive coupling and correct as necessary. 4 M38 operation check PRCB CN39-1 to 7 20-K. 5 Replace M38. 6 PRCB ICP8 conduction check. 7 Replace PRCB. |
| Error code: | C2351 |
| Description: | Cleaning motor K error After the motor drive ON signal is output and 1 s elapses, the rated speed reach signal is not input continuously for 2 s. |
| Causes: | Poor contact in the connector terminals. Defective drive transmission system. Defective cleaning motor K. Defective engine PWB. |
| Remedy: | Poor contact in the connector terminals. Check the connection of connector YC16 on the engine PWB and the connector of the cleaning motor K, and the continuity across the connector terminals. Repair or replace if necessary. Defective drive transmission system. Check if the rollers and gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any. Defective cleaning motor K. Run maintenance item U030 and check if the cleaning motor K operates when YC16- B13 (remote signal) on the engine PWB goes low. If not, replace the cleaning motor K. Defective engine PWB. Run maintenance item U030 and check if YC16-B13 (remote signal) on the engine PWB goes low. If not, replace the engine PWB. |
| Error code: | C2352 |
| Description: | Cleaning motor MCY error After the motor drive ON signal is output and 1 s elapses, the rated speed reach signal is not input continuously for 2 s. |
| Causes: | Poor contact in the connector terminals. Defective drive transmission system. Defective cleaning motor K. Defective engine PWB. |
| Remedy: | Poor contact in the connector terminals. Check the connection of connector YC16 on the engine PWB and the connector of the cleaning motor MCY, and the continuity across the connector terminals. Repair or replace if necessary. Defective drive transmission system. Check if the rollers and gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any. Defective cleaning motor K. Run maintenance item U030 and check if the cleaning motor MCY operates when YC16-A13 (remote signal) on the engine PWB goes low. If not, replace the cleaning motor MCY. Defective engine PWB. Run maintenance item U030 and check if YC16-A13 (remote signal) on the engine PWB goes low. If not, replace the engine PWB. |
| Error code: | C2451 |
| Description: | Release new transfer belt unit • A new installation is not detected when a new transfer cleaner unit (image transfer belt unit) is installed. |
| Remedy: | 1 Reinstall unit. 2 Check there is a short circuit in the fuse of the transfer belt unit. 3 Check the PRCB connector for proper connection and correct as necessary. 4 Change PRCB. |
| Error code: | C2551 |
| Description: | Abnormally low toner density detected cyan TCR sensor • TC ratio in the developing machine, which is determined by toner replenishing amount control mechanism, is 4 % or less for a given number of times consecutively. |
| Causes: | • Imaging unit /C • Imaging unit /M • Imaging unit /Y • Toner cartridge /C • Toner cartridge /M • Toner cartridge /Y • Toner empty sensor/C (RS/C) • Toner empty sensor/M (RS/M) • Toner empty sensor/Y (RS/Y) • Toner supply motor/Y (M9) • Toner supply motor/M (M10) • Toner supply motor/C (M11) • Toner cartridge motor /YM (M13) • Toner cartridge motor /CK (M14) • Printer control board (PRCB) |
| Remedy: | 1 Reinstall imaging unit. 2 Reinstall toner cartridge. 3 M3, M4 operation check (At this time, IU must be non-installation.) PRCB CN39PRCB-1 to 4 (M3) PRCB CN39PRCB-5 to 8 (M4) D-23. 4 Change imaging unit. 5 Change PRCB. |
| Error code: | C2552 |
| Description: | Abnormally high toner density detected cyan TCR sensor • TC ratio in the developing machine, which is determined by Toner replenishing amount control mechanism, is 11 % or more for a given number of times consecutively. |
| Causes: | • Imaging unit /C • Imaging unit /M • Imaging unit /Y • Toner cartridge /C • Toner cartridge /M • Toner cartridge /Y • Sub hopper unit • Printer control board (PRCB) |
| Remedy: | 1 Reinstall imaging unit. 2 Reinstall toner cartridge. 3 Change imaging unit. 4 Change PRCB. |
| Error code: | C2553 |
| Description: | Abnormally low toner density detected magenta TCR sensor • TC ratio in the developing machine, which is determined by toner replenishing amount control mechanism, is 4 % or less for a given number of times consecutively. |
| Causes: | • Imaging unit /C • Imaging unit /M • Imaging unit /Y • Toner cartridge /C • Toner cartridge /M • Toner cartridge /Y • Toner empty sensor/C (RS/C) • Toner empty sensor/M (RS/M) • Toner empty sensor/Y (RS/Y) • Toner supply motor/Y (M9) • Toner supply motor/M (M10) • Toner supply motor/C (M11) • Toner cartridge motor /YM (M13) • Toner cartridge motor /CK (M14) • Printer control board (PRCB) |
| Remedy: | 1 Reinstall imaging unit. 2 Reinstall toner cartridge. 3 M3, M4 operation check (At this time, IU must be non-installation.) PRCB CN39PRCB-1 to 4 (M3) PRCB CN39PRCB-5 to 8 (M4) D-23. 4 Change imaging unit. 5 Change PRCB. |
| Error code: | C2554 |
| Description: | Abnormally high toner density detected magenta TCR sensor • TC ratio in the developing machine, which is determined by toner replenishing amount control mechanism, is 11 % or more for a given number of times consecutively. • When the connector of the TCR sensor is disconnected. |
| Causes: | • Imaging unit /C • Imaging unit /M • Imaging unit /Y • Toner cartridge /C • Toner cartridge /M • Toner cartridge /Y • Sub hopper unit • Printer control board (PRCB) |
| Remedy: | 1 Reinstall imaging unit. 2 Reinstall toner cartridge. 3 Change imaging unit. 4 Change PRCB. |
| Error code: | C2555 |
| Description: | Abnormally low toner density detected yellow TCR sensor • TC ratio in the developing machine, which is determined by toner replenishing amount control mechanism, is 4 % or less for a given number of times consecutively. • When the connector of the TCR sensor is disconnected. |
| Causes: | • Imaging unit /C • Imaging unit /M • Imaging unit /Y • Toner cartridge /C • Toner cartridge /M • Toner cartridge /Y • Toner empty sensor/C (RS/C) • Toner empty sensor/M (RS/M) • Toner empty sensor/Y (RS/Y) • Toner supply motor/Y (M9) • Toner supply motor/M (M10) • Toner supply motor/C (M11) • Toner cartridge motor /YM (M13) • Toner cartridge motor /CK (M14) • Printer control board (PRCB) |
| Remedy: | 1 Reinstall imaging unit. 2 Reinstall toner cartridge. 3 M3, M4 operation check (At this time, IU must be non-installation.) PRCB CN39PRCB-1 to 4 (M3) PRCB CN39PRCB-5 to 8 (M4) D-23. 4 Change imaging unit. 5 Change PRCB. |
| Error code: | C2556 |
| Description: | Abnormally high toner density detected yellow TCR sensor • TC ratio in the developing machine, which is determined by toner replenishing amount control mechanism, is 11 % or more for a given number of times consecutively. • When the connector of the TCR sensor is disconnected. |
| Causes: | • Imaging unit /C • Imaging unit /M • Imaging unit /Y • Toner cartridge /C • Toner cartridge /M • Toner cartridge /Y • Sub hopper unit • Printer control board (PRCB) |
| Remedy: | 1 Reinstall imaging unit. 2 Reinstall toner cartridge. 3 Change imaging unit. 4 Change PRCB. |
| Error code: | C2557 |
| Description: | Abnormally low toner density detected black TCR sensor • TC ratio in the developing machine, which is determined by toner replenishing amount control mechanism, is 4 % or less for a given number of times consecutively. |
| Causes: | • Developing unit • Toner cartridge • Toner empty sensor/K (PZS/K) • Toner supply motor/K (M12) • Toner cartridge motor/CK (M14) • MFP board (MFPB) |
| Remedy: | 1 M3 operation check (At this time, IU must be non-installation.) PRCB CN39PRCB-1 to 4 D-23. 2 Reinstall imaging unit. 3 Reinstall toner cartridge. 4 Change imaging unit /K. 5 Change PRCB. |
| Error code: | C2558 |
| Description: | Abnormally high toner density detected black TCR sensor • TC ratio in the developing machine, which is determined by toner replenishing amount control mechanism, is 11 % or more for a given number of times consecutively. • When the connector of the TCR sensor is disconnected. |
| Causes: | • Developing unit • Toner cartridge • Sub hopper unit • MFP board (MFPB) |
| Remedy: | 1 Reinstall imaging unit. 2 Reinstall toner cartridge. 3 Change imaging unit /K. 4 Change PRCB. |
| Error code: | C2559 |
| Description: | Cyan TCR sensor adjustment failure • TCR sensor automatic adjustment does not function properly, failing to adjust to an appropriate value. |
| Causes: | • Imaging unit /C • Imaging unit /M • Imaging unit /Y • Printer control board (PRCB) |
| Remedy: | 1 Reinstall imaging unit. 2 Change imaging unit. 3 Change PRCB. |
| Error code: | C255A |
| Description: | Magenta TCR sensor adjustment failure • TCR sensor automatic adjustment does not function properly, failing to adjust to an appropriate value. |
| Causes: | • Imaging unit /C • Imaging unit /M • Imaging unit /Y • Printer control board (PRCB) |
| Remedy: | 1 Reinstall imaging unit. 2 Change imaging unit. 3 Change PRCB. |
| Error code: | C255B |
| Description: | Yellow TCR sensor adjustment failure • TCR sensor automatic adjustment does not function properly, failing to adjust to an appropriate value. |
| Causes: | • Imaging unit /C • Imaging unit /M • Imaging unit /Y • Printer control board (PRCB) |
| Remedy: | 1 Reinstall imaging unit. 2 Change imaging unit. 3 Change PRCB. |
| Error code: | C255C |
| Description: | Black TCR sensor adjustment failure • TCR sensor automatic adjustment does not function properly, failing to adjust to an appropriate value. |
| Causes: | • Developing unit • MFP board (MFPB) |
| Remedy: | 1 Reinstall imaging unit /K. 2 Change imaging unit /K. 3 Change PRCB. |
| Error code: | C2651 |
| Description: | EEPROM access error (IU C) |
| Causes: | • Imaging unit /C • Imaging unit /M • Imaging unit /Y • Printer control board (PRCB) |
| Remedy: | 1 Clean the connection between the imaging unit and the machine if dirty 2 Reinstall imaging unit. 3 Check the harness for proper connection and correct as necessary. 4 Change imaging unit. 5 Change PRCB. |
| Error code: | C2652 |
| Description: | EEPROM access error (IU M) |
| Causes: | • Imaging unit /C • Imaging unit /M • Imaging unit /Y • Printer control board (PRCB) |
| Remedy: | 1 Clean the connection between the imaging unit and the machine if dirty 2 Reinstall imaging unit. 3 Check the harness for proper connection and correct as necessary. 4 Change imaging unit. 5 Change PRCB. |
| Error code: | C2653 |
| Description: | EEPROM access error (IU Y) |
| Causes: | • Imaging unit /C • Imaging unit /M • Imaging unit /Y • Printer control board (PRCB) |
| Remedy: | 1 Clean the connection between the imaging unit and the machine if dirty 2 Reinstall imaging unit. 3 Check the harness for proper connection and correct as necessary. 4 Change imaging unit. 5 Change PRCB. |
| Error code: | C2654 |
| Description: | EEPROM access error (IU K) |
| Causes: | Imaging unit /C Imaging unit /M Imaging unit /Y Drum unit /K Printer control board (PRCB) |
| Remedy: | 1 Clean the connection between the imaging unit and the machine if dirty 2 Reinstall imaging unit. 3 Check the harness for proper connection and correct as necessary. 4 Change imaging unit. 5 Change PRCB. |
| Error code: | C2655 |
| Description: | Cyan LPH correction data download failure • An error is detected while the LPH correction data is being downloaded from EEPROM of LPH to PWB-MFPC when the Main Power Switch is turned ON. |
| Remedy: | 1 Correct the harness connection between LPH and PWB-LED if faulty. 2 Correct the harness connection between PWBLED and PWB-MFPC if faulty. 3 Change LPH Assy. 4 Change PWB-LED. 5 Change PWB-MFPC. 6 Change PWB-MC. |
| Error code: | C2656 |
| Description: | Magenta LPH correction data download failure |
| Remedy: | 1 Correct the harness connection between LPH and PWB-LED if faulty. 2 Correct the harness connection between PWBLED and PWB-MFPC if faulty. 3 Change LPH Assy. 4 Change PWB-LED. 5 Change PWB-MFPC. 6 Change PWB-MC. |
| Error code: | C2657 |
| Description: | Yellow LPH correction data download failure |
| Remedy: | 1 Correct the harness connection between LPH and PWB-LED if faulty. 2 Correct the harness connection between PWBLED and PWB-MFPC if faulty. 3 Change LPH Assy. 4 Change PWB-LED. 5 Change PWB-MFPC. 6 Change PWB-MC. |
| Error code: | C2658 |
| Description: | Black LPH correction data download failure |
| Remedy: | 1 Correct the harness connection between LPH and PWB-LED if faulty. 2 Correct the harness connection between PWBLED and PWB-MFPC if faulty. 3 Change LPH Assy. 4 Change PWB-LED. 5 Change PWB-MFPC. 6 Change PWB-MC. |
| Error code: | C3101 |
| Description: | Fusing roller separation failure • With the fusing roller being retracted, the pulse of the fusing roller retraction sensor does not change even after the specified period of time has passed after the fusing retraction motor started rotating. • With the fusing roller being pressed, the pulse of the roller retraction sensor does not change even after the specified period of time has passed after the fusing retraction motor started rotating. • During a pressure operation of the fusing roller, the fusing roller is not at the pressed position even after the roller retraction sensor counts the specified number of pulses after the fusing retraction motor starts rotating. |
| Causes: | • Fusing pressure home sensor (PS55) • Fusing pressure motor (M29) • Printer control board (PRCB) • Fusing unit |
| Remedy: | 1 Check the M12 connector for proper connection and correct as necessary. 2 PS38 I/O check PRCB CN28PRCB-8 (ON) D-25. 3 M12 operation check PRCB CN28PRCB-4 to 5 D-25. 4 Change M12. 5 Change fusing unit. 6 Change PRCB. |
| Error code: | C3201 |
| Description: | Fusing motor failure to turn • The motor lock signal remains HIGH for a predetermined continuous period of time while the motor remains stationary. |
| Causes: | • Fusing motor (M30) • Printer control board (PRCB) |
| Remedy: | 1 Check the M5 connector for proper connection and correct as necessary. 2 Check the loading status of the fusing unit drive, and correct the error as necessary. 3 Check the fusing unit, PRCB for proper connection and correct or change as necessary. 4 M5 operation check PRCB CN34PRCB-2 (REM) PRCB CN34PRCB-5 (LOCK) D-21. 5 Change M5. 6 Change PRCB. |
| Error code: | C3202 |
| Description: | Fusing motor turning at abnormal timing • The motor lock signal remains LOW for a predetermined continuous period of time while the motor remains stationary. |
| Causes: | • Fusing motor (M30) • Printer control board (PRCB) |
| Remedy: | 1 Check the M5 connector for proper connection and correct as necessary. 2 Check the loading status of the fusing unit drive, and correct the error as necessary. 3 Check the fusing unit, PRCB for proper connection and correct or change as necessary. 4 M5 operation check PRCB CN34PRCB-2 (REM) PRCB CN34PRCB-5 (LOCK) D-21. 5 Change M5. 6 Change PRCB. |
| Error code: | C3301 |
| Description: | Fusing cooling fan motor/ 1 failure to turn • The fan motor lock signal remains HIGH for a predetermined continuous period of time while the motor remains stationary. |
| Remedy: | 1 Check the FM9 connector for proper connection and correct as necessary. 2 Check the fan for possible overload and correct as necessary. 3 FM9 operation check PRCB CN40PRCB-2 (ON) PRCB CN40PRCB-3 (LOCK) D-19. 4 Change FM9. 5 Change PRCB. |
| Error code: | C3302 |
| Description: | Fusing cooling fan motor/ 2,3 failure to turn • The fan motor lock signal remains HIGH for a predetermined continuous period of time while the motor remains stationary. |
| Causes: | • Paper cooling fan (FM8) • Printer control board (PRCB) |
| Remedy: | 1 Check the FM10 or FM11 connector for proper connection and correct as necessary 2 Check the fan for possible overload and correct as necessary. 3 FM10/FM11 operation check PRCB CN40PRCB-5 (ON) PRCB CN40PRCB-6 (LOCK) D-19. PRCB CN40PRCB-8 (ON) PRCB CN40PRCB-9 (LOCK) D-18. 4 Change FM10/FM11. 5 Change PRCB. |
| Error code: | C3451 |
| Description: | Heating Roller warm-up failure • The temperature of the Heating Roller does not reach 100 °C within 50 sec. after the Heating Roller Heater Lamp has been turned ON. • The temperature of the Heating Roller does not reach 100 °C and that of the Fusing Pressure Roller does not reach 195 °C within 200 sec. after the Heating Roller Heater Lamp has been turned ON. • The voltage of the Heating Roller Thermistor does not increase by five steps within 20 sec. after the Heating Roller Heater Lamp has been turned ON. • No zero cross signal is detected even with the lapse of 1 sec. or more after the Heating Roller Heater Lamp has been turned ON. |
| Causes: | Fusing unit Right door switch (SW2) DC power supply (DCPU) Printer control board (PRCB) |
| Remedy: | 1 Check the Fusing Unit for correct installation (whether it is secured in position). 2 Check the Fusing Unit, PWB-MC and PU1 for proper connection and correct or change as necessary. 3 Change Fusing Unit. 4 Change PWB-MC. 5 Change PU1. |
| Error code: | C3452 |
| Description: | Fusing Pressure Roller warm-up failure • The voltage of the Fusing Pressure Roller Thermistor does not increase by five steps within 20 sec. after the predrive of the Fusing Roller has been started during a warm-up cycle. |
| Remedy: | 1 Check the Fusing Unit for correct installation (whether it is secured in position). 2 Check the Fusing Unit, PWB-MC and PU1 for proper connection and correct or change as necessary. 3 Change Fusing Unit. 4 Change PWB-MC. 5 Change PU1. |
| Error code: | C3461 |
| Description: | Release new fusing unit • A new installation is not detected when a new fusing Unit is installed. |
| Remedy: | 1 Check the fusing unit for correct installation (whether it is secured in position). 2 Check the fusing unit, PRCB for proper connection and correct or change as necessary. 3 Reinstall fusing unit. 4 Change fusing unit. 5 Change PRCB. |
| Error code: | C3751 |
| Description: | Heating Roller abnormally high temperature • A temperature of 225 °C or more of the Heating Roller is detected for 1 sec. or more. |
| Causes: | Fusing unit Right door switch (SW2) DC power supply (DCPU) Printer control board (PRCB) |
| Remedy: | 1 Check the Fusing Unit for correct installation (whether it is secured in position). 2 Check the Fusing Unit, PWB-MC and PU1 for proper connection and correct or change as necessary. 3 Change Fusing Unit. 4 Change PWB-MC. 5 Change PU1. |
| Error code: | C3752 |
| Description: | Fusing Pressure Roller abnormally high temperature • A temperature of 190 °C or more of the Fusing Pressure Roller is detected for 1 sec. or more before the start of the heater temperature control. • A temperature of 215 °C or more of the Fusing Pressure Roller is detected for 1 sec. or more after the start of the heater temperature control. |
| Causes: | Fusing unit Right door switch (SW2) DC power supply (DCPU) Printer control board (PRCB) |
| Remedy: | 1 Check the Fusing Unit for correct installation (whether it is secured in position). 2 Check the Fusing Unit, PWB-MC and PU1 for proper connection and correct or change as necessary. 3 Change Fusing Unit. 4 Change PWB-MC. 5 Change PU1. |
| Error code: | C3851 |
| Description: | Heating Roller abnormally low temperature • No zero cross signal is detected even with the lapse of 1 sec. or more during a standby state, print cycle, or Power Save. • A temperature of 120 °C or less of the Heating Roller is detected for 1 sec. or more during a standby state. • A temperature of 120 °C or less of the Heating Roller is detected for 1 sec. or more during a print cycle. • A temperature of 70 °C or less of the Heating Roller is detected for 1 sec. or more during Power Save. |
| Causes: | Fusing unit Right door switch (SW2) DC power supply (DCPU) Printer control board (PRCB) |
| Remedy: | 1 Check the Fusing Unit for correct installation (whether it is secured in position). 2 Check the Fusing Unit, PWB-MC and PU1 for proper connection and correct or change as necessary. 3 Change Fusing Unit. 4 Change PWB-MC. 5 Change PU1. |
| Error code: | C3852 |
| Description: | Fusing Pressure Roller abnormally low temperature • . A temperature of 80 °C or less of the Fusing Pressure Roller is detected for 1 sec. or more during a standby state. • A temperature of 80 °C or less of the Fusing Pressure Roller is detected for 1 sec. or more during a print cycle. • A temperature of 80 °C or less of the Fusing Pressure Roller is detected for 1 sec. or more during Power Save. |
| Remedy: | 1 Check the Fusing Unit for correct installation (whether it is secured in position). 2 Check the Fusing Unit, PWB-MC and PU1 for proper connection and correct or change as necessary. 3 Change Fusing Unit. 4 Change PWB-MC. 5 Change PU1. |
| Error code: | C4705 |
| Description: | Printer Time Out • No image data is output from the MFP Control Board (PWB-MFPC). |
| Remedy: | 1 Select Service Mode - State Confirmation - Memory/HDD Adj. - Memory Bus Check - Memory-PRT. 2 Check the connectors on PWB-MFPC for proper connection and correct as necessary. 3 Change PWB-MFPC. |
| Error code: | C4761 |
| Description: | Compression hardware timeout • The hardware involved with the compression function offered by the MFP Control Board (PWBMFPC) does not respond. |
| Remedy: | Change PWB-MFPC |
| Error code: | C4765 |
| Description: | Extraction hardware timeout • The hardware involved with the extraction function offered by the MFP Control Board (PWBMFPC) does not respond. |
| Remedy: | Change PWB-MFPC |
| Error code: | C4770 ... C4773 |
| Description: | JBIG Error • Memory of the MFP Control Board (PWB-MFPC) is faulty. |
| Remedy: | Change PWB-MFPC |
| Error code: | C4780 ... C4783 |
| Description: | The MFP Control Board (PWB-MFPC) is faulty. |
| Remedy: | Change PWB-MFPC |
| Error code: | C5102 |
| Description: | Main high-voltage error C |
| Causes: | When the flow-in current with the Vpp variable in 3 steps is measured during the Vpp adjustment, difference between the zero current value and 2nd step current value is less than the reference value. (The Vpp is adjusted at warm-up, before calibration or before print when the in-machine temperature varies largely from the one at the last time Vpp adjustment.) |
| Remedy: | 1 Reinstalling the main highvoltage PWB Proper electric current does not flow as the main charger roller contact is not properly grounded. Correct the main charger roller contact (wire spring) at the inner side of the main high-voltage PWB so that it is firmly grounded. Detaching and reattaching the main highvoltage PWB 2 Checking the drum unit and the developer unit The drum or the drum screw is not rotated properly due to the excessive load. Check if the drum or the drum screw is rotated manually, and replace the drum unit if not rotated. Detaching and reattaching the drum unit 3 Replacing drum motor C Drum motor C is faulty. Replace drum motor C. Detaching and reattaching drum drive unit K and drum drive unit MCY 4 Checking the main charger unit Proper electric current does not flow as the foreign objects are adhered on the high-voltage contact of the main charger roller unit. Clean the high-voltage contact of the main charger roller unit and apply conductive grease to the roller shaft. Detaching and reattaching the main charger roller unit 5 Replacing the main charger roller unit Proper electric current does not flow due to deformation or damage of the high-voltage contact of the main charger roller unit. Replace the main charger roller unit and execute U930. Detaching and reattaching the main charger roller unit 6 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reinsert the connectors. Replace the wire when it has no continuity. • Main highvoltage PWB - Engine PWB Wiring diagram 7 Replacing the main highvoltage PWB The main high-voltage PWB is faulty. Replace the main high-voltage PWB. Detaching and reattaching the main highvoltage PWB 8 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 9 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB |
| Error code: | C5103 |
| Description: | Main high-voltage error M |
| Causes: | When the flow-in current with the Vpp variable in 3 steps is measured during the Vpp adjustment, difference between the zero current value and 2nd step current value is less than the reference value. (The Vpp is adjusted at warm-up, before calibration or before print when the in-machine temperature varies largely from the one at the last time Vpp adjustment.) |
| Remedy: | 1 Reinstalling the main highvoltage PWB Proper electric current does not flow as the main charger roller contact is not properly grounded. Correct the main charger roller contact (wire spring) at the inner side of the main high-voltage PWB so that it is firmly grounded. Detaching and reattaching the main highvoltage PWB 2 Checking the drum unit and the developer unit The drum or the drum screw is not rotated properly due to the excessive load. Check if the drum or the drum screw is rotated manually, and replace the drum unit if not rotated. Detaching and reattaching the drum unit 3 Replacing drum motor M Drum motor M is faulty. Replace drum motor M. Detaching and reattaching drum drive unit K and drum drive unit MCY 4 Checking the main charger unit Proper electric current does not flow as the foreign objects are adhered on the high-voltage contact of the main charger roller unit. Clean the high-voltage contact of the main charger roller unit and apply conductive grease to the roller shaft. Detaching and reattaching the main charger roller unit 5 Replacing the main charger roller unit Proper electric current does not flow due to deformation or damage of the high-voltage contact of the main charger roller unit. Replace the main charger roller unit and execute U930. Detaching and reattaching the main charger roller unit 6 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reinsert the connectors. Replace the wire when it has no continuity. • Main highvoltage PWB - Engine PWB Wiring diagram 7 Replacing the main highvoltage PWB The main high-voltage PWB is faulty. Replace the main high-voltage PWB. Detaching and reattaching the main highvoltage PWB 8 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 9 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB |
| Error code: | C5351 |
| Description: | Power supply cooling fan motor/1’s failure to turn • The fan lock signal remains HIGH for a predetermined continuous period of time while the motor remains stationary. |
| Causes: | • DC power supply cooling fan (FM9) • DC power supply unit (DCPU) • MFP board (MFPB) |
| Remedy: | 1 Check the FM5 connector for proper connection and correct as necessary. 2 Check the fan for possible overload and correct as necessary. 3 FM5 operation check PRCB CN30PRCB-11 (ON) PRCB CN30PRCB-12 (LOCK) K-8. 4 Change FM5. 5 Change DCPU. 6 Change PRCB. |
| Error code: | C5353 |
| Description: | Cooling fan motor/2’s failure to turn • The fan lock signal remains HIGH for a predetermined continuous period of time while the motor remains stationary. |
| Causes: | • Cooling fan motor/2 (FM6) • MFP board (MFPB) |
| Remedy: | 1 Check the FM2 connector for proper connection and correct as necessary. 2 Check the fan for possible overload and correct as necessary. 3 FM2 operation check PRCB CN28PRCB-2 (ON) PRCB CN28PRCB-3 (LOCK) D-24. 4 Change FM2. 5 Change PRCB. |
| Error code: | C5354 |
| Description: | Exhaust fan motor’s failure to turn • The fan lock signal remains HIGH for a predetermined continuous period of time while the motor remains stationary. |
| Causes: | • Ozone ventilation fan (FM6) • MFP board (MFPB) |
| Remedy: | 1 Check the FM4 connector for proper connection and correct as necessary. 2 Check the fan for possible overload and correct as necessary. 3 FM4 operation check PRCB CN3PRCB-14 (ON) PRCB CN3PRCB-16 (LOCK) D-6. 4 Change FM4. 5 Change PRCB. |
| Error code: | C5355 |
| Description: | Toner cartridge cooling fan’s failure to turn. The fan lock signal remains HIGH for a predetermined continuous period of time while the fan is turning. |
| Causes: | • Toner cartridge cooling fan (FM8) • MFP board (MFPB) |
| Remedy: | 1. Check the connector between FM8-relay CN522-MFPB CN24E for proper connection and correct as necessary. 2. Check the fan for possible overload and correct as necessary. 3. FM8 operation check • Control signal: MFPB CN24E-4 (DRIVE), MFPB CN24E-6 (LOCK) • Location of electrical component: 1-K 4. Replace FM8. 5. MFPB F6E conduction check 6. Replace MFPB. NOTICE: • Link to the wiring diagram ( N.1 bizhub 958/808/758, bizhub PRO 958) |
| Error code: | C5356 |
| Description: | Cooling fan motor’s failure to turn • The fan lock signal remains HIGH for a predetermined continuous period of time while the motor remains stationary. |
| Causes: | Cooling fan motor (FM3) Printer control board (PRCB) |
| Remedy: | 1 Check the FM3 connector for proper connection and correct as necessary. - - 2 Check the fan for possible overload and correct as necessary. - - 3 FM3 operation check PRCB CN15-4 (REM) PRCB CN15-6 (LOCK) K-7 to 8 4 Change FM3 - - 5 PRCB ICP6 conduction check - - 6 Change MFPB |
| Error code: | C5370 |
| Description: | Rear side cooling fan’s failure to turn The fan lock signal remains HIGH for a predetermined continuous period of time while the fan remains stationary. |
| Causes: | • MFP control board cooling fan (FM17) • MFP board (MFPB) |
| Remedy: | 1 Check the connector between FM3-MFPB PJ26 for proper connection and correct as necessary. 2 Check the fan for possible overload and correct as necessary. 3 FM3 operation check MFPB PJ26 (LOCK) 7-P. 4 Replace FM3. 5 Replace MFPB. |
| Error code: | C6102 |
| Description: | Drive system home sensor malfunction • The scanner home sensor (PS201) is unable to detect the scanner located at its home position. • The scanner home sensor (PS201) is unable to detect a scanner even when the scanner motor has been driven to move the scanner over the maximum travelling distance. • The scanner home sensor (PS201) detects the scanner when the scanner has moved the maximum travelling distance from the position, at which it blocks the scanner home sensor (PS201). |
| Causes: | • Scanner home sensor (PS201) • Scanner motor (M201) • Scanner drive board (SCDB) • MFP board (MFPB) |
| Remedy: | 1 Correct or change the scanner drive (pulley, gear, belt) if it is faulty. 2 Correct the scanner motor set screw if loose. 3 Adjust [Image Position Leading Edge] and [Feed Direction Adjustment]. 4 Check the connector between M201-SCDB PJ4 for proper connection and correct as necessary. 5 Check the connector between PS201-SCDB PJ6 for proper connection and correct as necessary. 6 Check the connector between SCDB PJ2-PRCB CN43 for proper connection and correct as necessary. 7 PS201 I/O check, sensor check SCDB PJ6-3 (ON) 25-P. 8 M201 operation check SCDB PJ4-1 to 4 26-P. 9 Replace SCDB. 10 Replace PRCB. |
| Error code: | C6103 |
| Description: | Slider over running The scanner home sensor (PS201) detects the scanner at its home position during a period of time that begins with the time when a prescan command and a scan preparation command are executed and ends when a home return command is executed. |
| Causes: | • Scanner home sensor (PS201) • Scanner motor (M201) • Scanner drive board (SCDB) • MFP board (MFPB) |
| Remedy: | 1 Correct or change the scanner drive (pulley, gear, belt) if it is faulty. 2 Correct the scanner motor set screw if loose. 3 Adjust [Image Position Leading Edge] and [Feed Direction Adjustment]. 4 Check the connector between M201-SCDB PJ4 for proper connection and correct as necessary. 5 Check the connector between PS201-SCDB PJ6 for proper connection and correct as necessary. 6 Check the connector between SCDB PJ2-PRCB CN43 for proper connection and correct as necessary. 7 PS201 I/O check, sensor check SCDB PJ6-3 (ON) 25-P. 8 M201 operation check SCDB PJ4-1 to 4 26-P. 9 Replace SCDB. 10 Replace PRCB. |
| Error code: | C6301 |
| Description: | Optical cooling fan motor’s failure to turn • The fan lock signal remains HIGH for a predetermined continuous period of time while the motor remains stationary. |
| Causes: | Optical cooling fan motor (M202) Scanner relay board (REYB/SCAN) MFP board (MFPB) |
| Remedy: | 1 Check the FM201 connector for proper connection and correct as necessary. - - 2 Check the fan for possible overload and correct as necessary. - - 3 M202 operation check REYB/SCAN PJ4-3 (LOCK) P-18 4 Change REYB/SCAN - - 5 Change MFPB |
| Error code: | C6704 |
| Description: | Image input time out. Image data is not input from the scanner to the MFP board (MFPB). |
| Causes: | • MFP board (MFPB) • CCD board (CCDB) |
| Remedy: | 1. Select [Service Mode] -> [State Confirmation] -> [Memory/Storage Adjustment] -> [Memory Bus Check] -> [Scanner -> Memory], and conduct the memory bus function. 2. Correct the harness connection between scanner section and MFPB if faulty. 3. MFPB F3E conduction check 4. Replace MFPB. 5. Replace the CCD unit. |
| Error code: | C6751 |
| Description: | CCD gain adjustment failure. • The adjustment value is 0 or 255 during a CCD clamp adjustment. • The peak value of the output data is 64 or less during a CCD gain adjustment. |
| Causes: | • LED exposure unit • Scanner drive board (SCDB) • CCD board (CCDB) • MFP board (MFPB) |
| Remedy: | 1. Correct the harness connection between CCDB PJ3-MFPB CN9 if faulty. 2. Correct the harness connection between CCDB PJ5-SCDB CN5 if faulty. 3. Correct the harness connection between SCDB CN1-DCPU CN005 if faulty. 4. Check for possible extraneous light and correct as necessary. 5. Clean the lens, mirrors, CCD surface, and shading sheet if dirty. 6. Correct reflective mirror of the scanner if faulty, or change scanner mirror. 7. Replace SCDB 8. Replace the CCD unit. 9. MFPB F3E conduction check 10. Replace MFPB. |
| Error code: | C9401 |
| Description: | Exposure LED lighting failure The output from the CCD sensor is a predetermined value or less during CCD sensor gain adjustment. |
| Causes: | • LED exposure unit (LA201) • Flat cable • CCD board (CCDB) • Scanner drive board (SCDB) • MFP board (MFPB) |
| Remedy: | 1 Check the connection between SCDB-LU201, and correct if necessary. 2 Check the connector between SCDB PJ1-PRCB CN43 for proper connection and correct as necessary. 3 Check the connector between CCDB PJ3-MFPB PJ01 for proper connection and correct as necessary. 4 Replace the LED exposure unit. 5 Replace CCDB. 6 Replace SCDB. 7 Replace PRCB. 8 Replace MFPB. |
| Error code: | C9402 |
| Description: | Exposure LED lighting abnormally The average output value of the CCD sensor with the scanner at its standby position is a predetermined value or more at the end of a scan job. |
| Causes: | • LED exposure unit (LA201) • Flat cable • CCD board (CCDB) • Scanner drive board (SCDB) • MFP board (MFPB) |
| Remedy: | 1 Check the connection between SCDB-LU201, and correct if necessary. 2 Check the connector between SCDB PJ1-PRCB CN43 for proper connection and correct as necessary. 3 Check the connector between CCDB PJ3-MFPB PJ01 for proper connection and correct as necessary. 4 Replace the LED exposure unit. 5 Replace CCDB. 6 Replace SCDB. 7 Replace PRCB. 8 Replace MFPB. |
| Error code: | CA051 |
| Description: | Standard controller configuration failure • The controller of the printer control board (PRCB) is faulty. |
| Causes: | MFP board (MFPB) |
| Remedy: | 1 Check to see if the following setting has been correctly made: [Service Mode] - [System Settings] - [Image Controller]. If changing the setting, turn OFF the power switch and turn it ON again after 10 seconds or more. 2 Check the connectors of the MFP board (MFPB) for proper connection and correct as necessary. 3 Change MFPB. |
| Error code: | CA052 |
| Description: | Controller hardware error • A controller hardware error is detected in the network I/F. |
| Causes: | MFP board (MFPB) |
| Remedy: | 1 Check to see if the following setting has been correctly made: [Service Mode] - [System Settings] - [Image Controller]. If changing the setting, turn OFF the power switch and turn it ON again after 10 seconds or more. 2 Check the connectors of the MFP board (MFPB) for proper connection and correct as necessary. 3 Change MFPB. |
| Error code: | CA053 |
| Description: | Controller start failure • A controller start failure is detected in the controller interface. |
| Causes: | MFP board (MFPB) |
| Remedy: | 1 Check to see if the following setting has been correctly made: [Service Mode] - [System Settings] - [Image Controller]. If changing the setting, turn OFF the power switch and turn it ON again after 10 seconds or more. 2 Check the connectors of the MFP board (MFPB) for proper connection and correct as necessary. 3 Change MFPB. |
| Error code: | CB001 ... CB119 |
| Description: | FAX board error |
| Error code: | CD004 ... CD011 |
| Description: | HDD error |
| Error code: | CF001 ... CFF15 |
| Description: | MFP Control Board error |
Парткод
Название
Konica Minolta IU310K Блок формирования изображения черный
Konica Minolta IU310Y Блок формирования изображения жёлтый
Konica Minolta IU310M Блок формирования изображения пурпурный
Konica Minolta IU310C Блок формирования изображения голубой
Konica Minolta TN310K Тонер-картридж черный
Konica Minolta TN310Y Тонер-картридж желтый
Konica Minolta TN310M Тонер-картридж пурпурный
Konica Minolta TN310C Тонер-картридж голубой
Konica Minolta Емкость отработанного тонера
Konica Minolta Печка в сборе 220v
Konica Minolta Комплект фильтров
Konica Minolta Ролик переноса изображения
