Lexmark XS796de
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Модули
Finisher /High-capacity output stacker assembly 2
HTU (covers)
ADF feed and drive
HTU (complete)
5-bin mailbox assembly (interior)
Finisher/Stacker assembly (complete)
ADF covers
5-bin mailbox assembly (complete)
Front
HTU with hole punch (complete)
ADF electronics
Optional 2000-sheet high-capacity feeder
Optional 550-sheet drawer assembly
Front (continued)
Rear
Flatbed scanner
5-bin mailbox assembly (covers)
Rear (continued)
HTU with hole punch (left interior)
Finisher/High-capacity ouput stacker assembly
Left
HTU (left interior)
Optional 2000-sheet high-capacity feeder (complete)
Finisher stapler assembly
HTU with hole punch (covers)
Left and rear covers
Left (continued)
Front, right, and top covers
HTU (right interior)
Optional 550-sheet tray
ADF unit assembly
Детали Front
| Деталь: | Rear media stack flap |
| Парткод: | 40X7244 |
| Деталь: | Front media stack flap |
| Парткод: | 40X7245 |
| Деталь: | LED clear lens |
| Парткод: | 40X7243 |
| Деталь: | Rear tamper motor assembly |
| Парткод: | 40X4622 |
| Деталь: | Tamper recoil spring |
| Парткод: | 40X4624 |
| Деталь: | Sensor (tamper front and rear paddle) |
| Парткод: | 40X5909 |
| Деталь: | Tamper drive belt |
| Парткод: | 40X4623 |
| Деталь: | Front tamper motor assembly |
| Парткод: | 40X4621 |
| Деталь: | Output beacon card |
| Парткод: | 40X5545 |
| Деталь: | Paddle drive motor |
| Парткод: | 40X4615 |
| Деталь: | HTU top right cover |
| Парткод: | 40X7287 |
| Деталь: | HTU access door beacon card |
| Парткод: | 40X4528 |
| Деталь: | Receive PCBA (transparency detect) |
| Парткод: | 40X5544 |
| Деталь: | Receive PCBA (bin full) |
| Парткод: | 40X5544 |
| Деталь: | HTU right bottom cover |
| Парткод: | 40X7285 |
| Деталь: | HTU front standard bin cover |
| Парткод: | 40X7280 |
| Деталь: | HTU outer front cover (AIO only) |
| Парткод: | 40X7274 |
| Деталь: | HTU front redrive cover |
| Парткод: | 40X7279 |
| Деталь: | HTU top redrive cover |
| Парткод: | 40X7286 |
| Деталь: | HTU access door rollers |
| Парткод: | 40X7277 |
| Деталь: | HTU rear redrive cover |
| Парткод: | 40X7258 |
| Деталь: | HTU rear standard bin cover |
| Парткод: | 40X7283 |
| Деталь: | HTU access door |
| Парткод: | 40X7276 |
| Деталь: | Transport drive motor bracket tension spring |
| Парткод: | 40X4545 |
| Деталь: | Feed motor assembly with belt and cable |
| Парткод: | 40X7213 |
| Деталь: | Transport motor bracket assembly with cable |
| Парткод: | 40X4544 |
| Деталь: | Transport drive gear and pulley kit, rear |
| Парткод: | 40X2759 |
| Деталь: | Feed one-way bearing and gear kit |
| Парткод: | 40X2749 |
| Деталь: | Bushing, 6 mm |
| Парткод: | 40X2750 |
| Деталь: | Pinch roll assembly |
| Парткод: | 40X4542 |
| Деталь: | Transport drive gear, pulley, and belt kit, front |
| Парткод: | 40X2760 |
| Деталь: | ADF solenoid assembly |
| Парткод: | 40X4548 |
| Деталь: | Pick roll position cam assembly |
| Парткод: | 40X2761 |
| Деталь: | ADF feed / pick roll assembly, including ADF separator roll and guide |
| Парткод: | 40X7220 |
| Деталь: | TORQUE LIMITER |
| Парткод: | 40X7214 |
| Деталь: | ADF MAINTENANCE KIT |
| Парткод: | 40X8806 |
| Деталь: | Horizontal transport unit, total assembly |
| Парткод: | 40X7275 |
| Деталь: | Top output bin roller |
| Парткод: | 40X7263 |
| Деталь: | 1 thru 4 output bin roller |
| Парткод: | 40X7264 |
| Деталь: | Output bin LED |
| Парткод: | 40X5545 |
| Деталь: | LED clear lens |
| Парткод: | 40X5727 |
| Деталь: | Output bin LED bracket |
| Парткод: | 40X4647 |
| Деталь: | Pasthru sensor |
| Парткод: | 40X7265 |
| Деталь: | Bin full sensor |
| Парткод: | 40X4633 |
| Деталь: | Bin full flag |
| Парткод: | 40X7268 |
| Деталь: | Deflector gate solenoid |
| Парткод: | 40X4635 |
| Деталь: | Diverter spring |
| Парткод: | 40X5750 |
| Деталь: | Output bin deflector |
| Парткод: | 40X7262 |
| Деталь: | Backup roll plate |
| Парткод: | 40X7260 |
| Деталь: | Feed motor with bracket |
| Парткод: | 40X7269 |
| Деталь: | Controller card |
| Парткод: | 40X7271 |
| Деталь: | ADF top door assembly, including beacon LED |
| Парткод: | 40X7207 |
| Деталь: | Left hinge assembly |
| Парткод: | 40X7208 |
| Деталь: | ADF REAR COVER |
| Парткод: | 40X4539 |
| Деталь: | RIGHT HINGE ASSEMBLY |
| Парткод: | 40X4563 |
| Деталь: | Document tray extension |
| Парткод: | 40X4564 |
| Деталь: | ADF platen cushion |
| Парткод: | 40X7209 |
| Деталь: | ADF lower door assembly |
| Парткод: | 40X3438 |
| Деталь: | Media pinch pad assembly |
| Парткод: | 40X3445 |
| Деталь: | ADF FRONT COVER |
| Парткод: | 40X7212 |
| Деталь: | ADF turn guide |
| Парткод: | 40X4566 |
| Деталь: | Pick pad cover assembly |
| Парткод: | 40X4562 |
| Деталь: | 5-bin mailbox total option |
| Парткод: | 40X7254 |
| Деталь: | ITU block assembly |
| Парткод: | 40X7145 |
| Деталь: | Cartridge blower assembly |
| Парткод: | 40X7130 |
| Деталь: | Cartridge rail assembly |
| Парткод: | 40X7141 |
| Деталь: | Sensors parts packet |
| Парткод: | 40X7163 |
| Деталь: | Waste toner tray bracket |
| Парткод: | 40X7161 |
| Деталь: | HVPS assembly with cable shield |
| Парткод: | 40X7139 |
| Деталь: | Housing interlock assembly with sensor |
| Парткод: | 40X7112 |
| Деталь: | Staging paper path reference edge assembly |
| Парткод: | 40X7158 |
| Деталь: | HTU with hole punch, total assembly |
| Парткод: | 40X7235 |
| Деталь: | ADF tray length cable assembly |
| Парткод: | 40X4559 |
| Деталь: | ADF document tray assembly |
| Парткод: | 40X7215 |
| Деталь: | ADF sensor cable assembly |
| Парткод: | 40X4558 |
| Деталь: | Sensor (ADF media exit) bracket assembly with fan |
| Парткод: | 40X4607 |
| Деталь: | Sensor (ADF media exit) |
| Парткод: | 40X4549 |
| Деталь: | ADF filter and cover |
| Парткод: | 40X4608 |
| Деталь: | ADF interface cable assembly |
| Парткод: | 40X4556 |
| Деталь: | ADF beacon LED cable |
| Парткод: | 40X7218 |
| Деталь: | ADF closed interlock switch cable assembly |
| Парткод: | 40X4557 |
| Деталь: | ADF controller card assembly |
| Парткод: | 40X7216 |
| Деталь: | Switch (ADF closed interlock) |
| Парткод: | 40X4554 |
| Деталь: | Duplex CCD interface cable assembly |
| Парткод: | 40X4555 |
| Деталь: | ADF duplex CCD scan glass assembly |
| Парткод: | 40X4565 |
| Деталь: | ADF duplex CCD assembly |
| Парткод: | 40X7217 |
| Деталь: | Sensor (ADF 2nd scan) |
| Парткод: | 40X2762 |
| Деталь: | Sensor (ADF lower door interlock) |
| Парткод: | 40X4549 |
| Деталь: | ADF exit sensor cable |
| Парткод: | 40X4560 |
| Деталь: | Sensor (ADF 1st scan) |
| Парткод: | 40X4550 |
| Деталь: | Sensor (ADF document set) |
| Парткод: | 40X4551 |
| Деталь: | Sensor (ADF sheet through) |
| Парткод: | 40X4550 |
| Деталь: | Sensor (ADF top door interlock) |
| Парткод: | 40X4549 |
| Деталь: | 2000-sheet high-capacity feeder pick roll assembly |
| Парткод: | 40X6275 |
| Деталь: | 2000-sheet high-capacity feeder pick assembly |
| Парткод: | 40X6119 |
| Деталь: | 2000-sheet high-capacity feeder rear cover |
| Парткод: | 40X6972 |
| Деталь: | 550-sheet/2000-sheet input option sensor pack |
| Парткод: | 40X6274 |
| Деталь: | Tray latch |
| Парткод: | 40X4585 |
| Деталь: | 2000-sheet high-capacity feeder controller card assembly |
| Парткод: | 40X6276 |
| Деталь: | Anti-tip latch assembly |
| Парткод: | 40X6101 |
| Деталь: | 2000-sheet high-capacity feeder right cover |
| Парткод: | 40X6971 |
| Деталь: | 2000-sheet high-capacity feeder lift drive gear pack |
| Парткод: | 40X6486 |
| Деталь: | 2000-sheet high-capacity feeder lift drive motor assembly |
| Парткод: | 40X6969 |
| Деталь: | 2000-sheet high-capacity feeder media tray assembly |
| Парткод: | 40X6115 |
| Деталь: | 2000-sheet high-capacity feeder left cover |
| Парткод: | 40X6970 |
| Деталь: | 2000-sheet high-capacity feeder jam clearance cover |
| Парткод: | 40X6118 |
| Деталь: | 2000-sheet high-capacity feeder drive assembly |
| Парткод: | 40X6116 |
| Деталь: | 550-sheet tray controller card assembly |
| Парткод: | 40X6100 |
| Деталь: | Anti-tip latch assembly |
| Парткод: | 40X6101 |
| Деталь: | 550-sheet/2000-sheet input option sensor pack |
| Парткод: | 40X6274 |
| Деталь: | 550-sheet tray pick assembly |
| Парткод: | 40X6103 |
| Деталь: | Pick roll assembly |
| Парткод: | 40X6104 |
| Деталь: | Cartridge memory block with sensor |
| Парткод: | 40X7142 |
| Деталь: | Paper pick mechanism assembly |
| Парткод: | 40X7160 |
| Деталь: | Pick tire roll assembly |
| Парткод: | 40X6104 |
| Деталь: | Cartridge contact block assembly |
| Парткод: | 40X7143 |
| Деталь: | Media tray rails (1 right, 1 left) |
| Парткод: | 40X7126 |
| Деталь: | Bolivia, Peru (8 ST) |
| Парткод: | 40X0269 |
| Деталь: | Japan (8 ST) |
| Парткод: | 40X0270 |
| Деталь: | UK, Ireland (8 ST) |
| Парткод: | 40X0271 |
| Деталь: | Chile, Uruguay (8 ST) |
| Парткод: | 40X0273 |
| Деталь: | Israel (8 ST) |
| Парткод: | 40X0275 |
| Деталь: | Argentina (8 ST) |
| Парткод: | 40X0288 |
| Деталь: | Australia (8 ST) |
| Парткод: | 40X0301 |
| Деталь: | PRC (8 ST) |
| Парткод: | 40X0303 |
| Деталь: | Switzerland (8 ST) |
| Парткод: | 40X1772 |
| Деталь: | South Africa (8 ST) |
| Парткод: | 40X1773 |
| Деталь: | Denmark (8 ST) |
| Парткод: | 40X1774 |
| Деталь: | Taiwan (2.5 m ST) |
| Парткод: | 40X1791 |
| Деталь: | Korea (2.5 m ST) |
| Парткод: | 40X1792 |
| Деталь: | Europe (8 ST) |
| Парткод: | 40X3141 |
| Деталь: | Brazil (8 ST) |
| Парткод: | 40X4596 |
| Деталь: | U.S., Canada (8 ST) |
| Парткод: | 40X7104 |
| Деталь: | U.S. (8 ST) |
| Парткод: | 40X1766 |
| Деталь: | India (2.5 m ST) |
| Парткод: | 40X7229 |
| Деталь: | Scanner left side front cover |
| Парткод: | 40X7195 |
| Деталь: | Scanner left side rear cover |
| Парткод: | 40X7194 |
| Деталь: | MAIN FAN |
| Парткод: | 40X7131 |
| Деталь: | LVPS exit duct |
| Парткод: | 40X7128 |
| Деталь: | LVPS fan |
| Парткод: | 40X7129 |
| Деталь: | MPF drive assembly |
| Парткод: | 40X7152 |
| Деталь: | Fuser drive assembly |
| Парткод: | 40X7135 |
| Деталь: | Waste toner gears parts packet |
| Парткод: | 40X7162 |
| Деталь: | Low-voltage power supply (LVPS) with thermistor retainer |
| Парткод: | 40X7188 |
| Деталь: | Toroid |
| Парткод: | 40X7219 |
| Деталь: | Flatbed scanner assembly |
| Парткод: | 40X7200 |
| Деталь: | Scanner platen glass cover assembly |
| Парткод: | 40X2642 |
| Деталь: | Scanner FB length sensor cable assembly |
| Парткод: | 40X4530 |
| Деталь: | Scanner exposure lamp |
| Парткод: | 40X7201 |
| Деталь: | Scanner CCD assembly |
| Парткод: | 40X7202 |
| Деталь: | Sensor (platen glass length) assembly |
| Парткод: | 40X4534 |
| Деталь: | Scanner interface card cable assembly |
| Парткод: | 40X7203 |
| Деталь: | Carriage belt |
| Парткод: | 40X4523 |
| Деталь: | Scanner interface card assembly |
| Парткод: | 40X7210 |
| Деталь: | Carriage drive motor assembly with cable |
| Парткод: | 40X4521 |
| Деталь: | Scanner reference LED cable assembly |
| Парткод: | 40X4528 |
| Деталь: | Scanner reference LED assembly |
| Парткод: | 40X4532 |
| Деталь: | Sensor (scanner HP) with bracket |
| Парткод: | 40X4524 |
| Деталь: | Scanner HP sensor cable assembly |
| Парткод: | 40X4529 |
| Деталь: | Carriage belt tensioner assembly |
| Парткод: | 40X4522 |
| Деталь: | Scanner cooling fan |
| Парткод: | 40X4535 |
| Деталь: | Scanner cooling fan filter |
| Парткод: | 40X4536 |
| Деталь: | Scanner filter cover |
| Парткод: | 40X7204 |
| Деталь: | Scanner CCD ribbon cable |
| Парткод: | 40X7205 |
| Деталь: | TOP COVER |
| Парткод: | 40X7272 |
| Деталь: | Output bin paper bail |
| Парткод: | 40X7266 |
| Деталь: | Output bin extension cover |
| Парткод: | 40X7267 |
| Деталь: | Output bin light pipe |
| Парткод: | 40X7257 |
| Деталь: | LED card assembly |
| Парткод: | 40X7256 |
| Деталь: | FRONT COVER |
| Парткод: | 40X7255 |
| Деталь: | LED jam cover |
| Парткод: | 40X7261 |
| Деталь: | Scanner reference LED cable assembly |
| Парткод: | 40X4528 |
| Деталь: | Beacon clear lens |
| Парткод: | 40X7236 |
| Деталь: | Jam access door assembly |
| Парткод: | 40X7259 |
| Деталь: | REAR COVER |
| Парткод: | 40X7270 |
| Деталь: | Scanner rear cover |
| Парткод: | 40X7193 |
| Деталь: | EP drive assembly |
| Парткод: | 40X7144 |
| Деталь: | Exit cooling duct assembly |
| Парткод: | 40X7155 |
| Деталь: | System board |
| Парткод: | 40X7187 |
| Деталь: | CPU cooling fan |
| Парткод: | 40X6501 |
| Деталь: | System board and HVPS card parts packet |
| Парткод: | 40X7140 |
| Деталь: | HTU upper redrive guide |
| Парткод: | 40X7305 |
| Деталь: | HTU lower redrive guide |
| Парткод: | 40X7312 |
| Деталь: | Send PCBA (transparency detect) |
| Парткод: | 40X4626 |
| Деталь: | Drive motor gears parts pkt |
| Парткод: | 40X7324 |
| Деталь: | HTU belts/pulley parts pkt |
| Парткод: | 40X7288 |
| Деталь: | Punch motor |
| Парткод: | 40X7327 |
| Деталь: | HTU bin full send card |
| Парткод: | 40X4626 |
| Деталь: | HTU controller card |
| Парткод: | 40X7302 |
| Деталь: | HTU bin full send/rec lens |
| Парткод: | 40X7315 |
| Деталь: | HTU drive gear spring |
| Парткод: | 40X7316 |
| Деталь: | Hole punch with sensor |
| Парткод: | 40X7224 |
| Деталь: | Punch gears and belt |
| Парткод: | 40X7228 |
| Деталь: | Left access door assembly |
| Парткод: | 40X7234 |
| Деталь: | Backup redrive roller |
| Парткод: | 40X7238 |
| Деталь: | Finisher rear cover |
| Парткод: | 40X7231 |
| Деталь: | Stacker rear cover |
| Парткод: | 40X7252 |
| Деталь: | Sensor (bin full receive) |
| Парткод: | 40X5544 |
| Деталь: | Finisher bin-full spring |
| Парткод: | 40X7240 |
| Деталь: | LED clear lens |
| Парткод: | 40X5727 |
| Деталь: | Standard output bin LED |
| Парткод: | 40X5545 |
| Деталь: | Bottom cover |
| Парткод: | 40X7239 |
| Деталь: | Sensor (bin media present) |
| Парткод: | 40X4618 |
| Деталь: | Output bin extension |
| Парткод: | 40X4619 |
| Деталь: | Finisher controller card assembly |
| Парткод: | 40X7241 |
| Деталь: | Stacker controller card assembly |
| Парткод: | 40X7253 |
| Деталь: | Sensor (bin full send) |
| Парткод: | 40X4626 |
| Деталь: | FRONT COVER |
| Парткод: | 40X7232 |
| Деталь: | TOP COVER |
| Парткод: | 40X7233 |
| Деталь: | Finisher sensor (pass thru)/Stacker sensor (pass thru) |
| Парткод: | 40X5906 |
| Деталь: | Beacon housing |
| Парткод: | 40X7237 |
| Деталь: | Left access beacon |
| Парткод: | 40X4528 |
| Деталь: | Beacon clear lens |
| Парткод: | 40X7236 |
| Деталь: | Redrive parts packet |
| Парткод: | 40X7133 |
| Деталь: | ITU autoconnect cable |
| Парткод: | 40X7166 |
| Деталь: | Sensors parts packet |
| Парткод: | 40X7163 |
| Деталь: | Staging deflector assembly with sensors |
| Парткод: | 40X7146 |
| Деталь: | Fuser/MPF/autocomp parts packet |
| Парткод: | 40X7172 |
| Деталь: | Paper path redrive assembly |
| Парткод: | 40X7134 |
| Деталь: | Lower frame cable cover |
| Парткод: | 40X7164 |
| Деталь: | Redrive motor assembly |
| Парткод: | 40X7132 |
| Деталь: | HTU upper redrive guide |
| Парткод: | 40X7305 |
| Деталь: | HTU lower redrive guide |
| Парткод: | 40X7312 |
| Деталь: | Drive motor gears parts pkt |
| Парткод: | 40X7324 |
| Деталь: | HTU belts/pulley parts pkt |
| Парткод: | 40X7288 |
| Деталь: | HTU bin full send card |
| Парткод: | 40X4626 |
| Деталь: | HTU bin full send/rec lens |
| Парткод: | 40X7315 |
| Деталь: | HTU controller card |
| Парткод: | 40X7302 |
| Деталь: | HTU drive gear spring |
| Парткод: | 40X7316 |
| Деталь: | 2000-sheet high-capacity feeder media tray option |
| Парткод: | 40X6968 |
| Деталь: | HTU with hole punch, top right cover |
| Парткод: | 40X7326 |
| Деталь: | HTU access door beacon card |
| Парткод: | 40X4528 |
| Деталь: | Receive PCBA (transparency detect) |
| Парткод: | 40X5544 |
| Деталь: | Receive PCBA (bin full) |
| Парткод: | 40X5544 |
| Деталь: | HTU with hole punch, right bottom cover |
| Парткод: | 40X7289 |
| Деталь: | Chad hopper |
| Парткод: | 40X7299 |
| Деталь: | HTU front standard bin cover |
| Парткод: | 40X7280 |
| Деталь: | HTU outer front cover (AIO only) |
| Парткод: | 40X7274 |
| Деталь: | HTU front redrive cover |
| Парткод: | 40X7279 |
| Деталь: | HTU top redrive cover |
| Парткод: | 40X7286 |
| Деталь: | HTU access door rollers |
| Парткод: | 40X7277 |
| Деталь: | HTU rear redrive cover |
| Парткод: | 40X7258 |
| Деталь: | HTU rear standard bin cover |
| Парткод: | 40X7283 |
| Деталь: | HTU access door |
| Парткод: | 40X7276 |
| Деталь: | MPF sensor plate assembly |
| Парткод: | 40X7151 |
| Деталь: | Left cover assembly with LVPS power switch |
| Парткод: | 40X7122 |
| Деталь: | MPF pick tire roll assembly |
| Парткод: | 40X7178 |
| Деталь: | MPF paper pick assembly |
| Парткод: | 40X7148 |
| Деталь: | Duplex assembly |
| Парткод: | 40X7156 |
| Деталь: | Left access door assembly |
| Парткод: | 40X7123 |
| Деталь: | MPF door assembly |
| Парткод: | 40X7147 |
| Деталь: | Lower left cover |
| Парткод: | 40X7121 |
| Деталь: | Belts parts packet |
| Парткод: | 40X7157 |
| Деталь: | MPF pick parts packet |
| Парткод: | 40X7150 |
| Деталь: | Pins & pads parts packet |
| Парткод: | 40X7174 |
| Деталь: | System board shield door |
| Парткод: | 40X7138 |
| Деталь: | Rear upper cover |
| Парткод: | 40X7180 |
| Деталь: | REAR COVER |
| Парткод: | 40X7105 |
| Деталь: | Fuser assembly, 115V |
| Парткод: | 40X7100 |
| Деталь: | Fuser assembly, 220V |
| Парткод: | 40X7101 |
| Деталь: | Fuser assembly, 100V |
| Парткод: | 40X7102 |
| Деталь: | Left access door pistons parts packet |
| Парткод: | 40X7153 |
| Деталь: | Fuser system card and LVPS cable with cable ties |
| Парткод: | 40X7165 |
| Деталь: | ITU module assembly |
| Парткод: | 40X7103 |
| Деталь: | OP panel LCD and touch-screen display |
| Парткод: | 40X6307 |
| Деталь: | OP panel housing with buttons |
| Парткод: | 40X7198 |
| Деталь: | OP panel UICC card |
| Парткод: | 40X6308 |
| Деталь: | Op panel bottom cover |
| Парткод: | 40X7197 |
| Деталь: | Printhead access cover |
| Парткод: | 40X7182 |
| Деталь: | Bin-full flag |
| Парткод: | 40X7124 |
| Деталь: | Printhead assembly |
| Парткод: | 40X7127 |
| Деталь: | OP panel speaker |
| Парткод: | 40X7117 |
| Деталь: | ESD bracket |
| Парткод: | 40X7179 |
| Деталь: | AIO top cover assembly with output options cable |
| Парткод: | 40X7181 |
| Деталь: | Scanner right side cover |
| Парткод: | 40X7192 |
| Деталь: | AIO option cover |
| Парткод: | 40X7183 |
| Деталь: | RIGHT COVER |
| Парткод: | 40X7120 |
| Деталь: | Cave light/Out beacon cable |
| Парткод: | 40X7189 |
| Деталь: | Standard media tray (550-sheet media tray assembly) |
| Парткод: | 40X6099 |
| Деталь: | Front access door and pivot |
| Парткод: | 40X7111 |
| Деталь: | Waste toner left cover |
| Парткод: | 40X7125 |
| Деталь: | AIO rear scanner cover |
| Парткод: | 40X7186 |
| Деталь: | BSD scanner front cover (496) |
| Парткод: | 40X7222 |
| Деталь: | Scanner front cover (432, 436) |
| Парткод: | 40X7191 |
| Деталь: | XS798 scanner front cover (496) |
| Парткод: | 40X7328 |
| Деталь: | XS795 scanner front cover (486) |
| Парткод: | 40X7223 |
| Деталь: | AIO front lower cover |
| Парткод: | 40X7184 |
| Деталь: | AIO front upper cover |
| Парткод: | 40X7196 |
| Деталь: | Scanner top cover |
| Парткод: | 40X7190 |
| Деталь: | AIO lower scanner cover |
| Парткод: | 40X7185 |
| Деталь: | HTU output option with spring hook |
| Парткод: | 40X7304 |
| Деталь: | HTU (engage/output option) roller |
| Парткод: | 40X7303 |
| Деталь: | HTU upper exit shaft |
| Парткод: | 40X7319 |
| Деталь: | HTU exit roller |
| Парткод: | 40X7318 |
| Деталь: | HTU empty bin sensor |
| Парткод: | 40X4618 |
| Деталь: | HTU output bin |
| Парткод: | 40X7307 |
| Деталь: | HTU output bin extension |
| Парткод: | 40X7306 |
| Деталь: | HTU output bin stop |
| Парткод: | 40X7308 |
| Деталь: | HTU bin full send/receive lens |
| Парткод: | 40X7315 |
| Деталь: | HTU bin full receive PCBA |
| Парткод: | 40X5544 |
| Деталь: | HTU output bin divert solenoid |
| Парткод: | 40X7310 |
| Деталь: | HTU locking lever |
| Парткод: | 40X7281 |
| Деталь: | HTU stop diverter |
| Парткод: | 40X7311 |
| Деталь: | HTU output option diverter solenoid |
| Парткод: | 40X7309 |
| Деталь: | HTU locking lever PCBA |
| Парткод: | 40X7282 |
| Деталь: | HTU diverter gate spring |
| Парткод: | 40X7300 |
| Деталь: | HTU access door sensor. HTU output option position sensor |
| Парткод: | 40X7313 |
| Деталь: | HTU sensor housing |
| Парткод: | 40X7278 |
| Деталь: | HTU transport motor |
| Парткод: | 40X7317 |
| Деталь: | HTU output option guide |
| Парткод: | 40X7284 |
| Деталь: | 550-sheet tray option |
| Парткод: | 40X6967 |
| Деталь: | 550-sheet drawer assembly |
| Парткод: | 40X6102 |
| Деталь: | 550-sheet media tray assembly |
| Парткод: | 40X6099 |
| Деталь: | ADF unit assembly |
| Парткод: | 40X7206 |
Коды ошибок
110
120.xx
121.00 ... 121.59
125.00 ... 125.69
126.08 ... 126.09
133.xx
141.01 ... 141.09
142.01 ... 142.09
143.01 ... 143.09
144.01 ... 144.09
145.01 ... 145.19
146.01 ... 146.22
147.01 ... 147.22
149.01 ... 149.22
150.01 ... 150.22
151.01 ... 151.09
171.01 ... 171.03
172.01 ... 172.03
173.01 ... 173.03
31
32
34
35
37
38
39
50
51
52
53
54
55
56
57
58
59
61
62
63
64
80
80.11, 80.14
80.21, 80.24
80.31, 80.34
80.41
82.11
82.21
82.41
83
83.41
83.xx
84
840.01
840.02
840.03
841.xx
842.xx
843.xx
844.xx
845.xx
846.00
849.00
849.10
88
900.00 ... 900.99
910.xx ... 915.xx
938.01 ... 938.10
938.11 ... 938.14
938.15
938.16
938.18
938.19
938.20
938.21
938.22
938.23
938.24
938.25, 938.26
938.27, 938.29, 938.30
938.28
938.31
950.00 ... 950.29
952.01 ... 952.99
953.01 ... 953.99
954.01 ... 954.99
955.00 ... 955.99
956.02
956.xx
957.00 ... 957.99
958.00 ... 958.99
959.00 ... 959.05
959.20 ... 959.28
960.00 ... 960.99
961.00 ... 961.99
964.00 ... 964.99
975.00 ... 975.99
976.00 ... 976.99
982.00 ... 982.12
990.00 ... 990.29
991.00 ... 991.99
Описание
| Error code: | 110 |
| Display: | SVC 110 ERROR |
| Description: | Printhead Error |
| Causes: | Incorrect color DTM installation, incorrect PCU installation, development bias error, MCU, LD control malfunction, loss of synchronization |
| Remedy: | No first Hysnc - cyan Check for the correct installation of all the cables to the system board assembly and to the printhead assembly; J8 and J9 on the system board. Go to “System board” on page 5-8. If the cables are connected correctly to the system board and to the printhead assembly, replace the “Printhead diagnostics”. Note: Do not adjust or replace any printhead before performing checks in “Printhead diagnostics” |
| Error code: | 120.xx |
| Description: | Fuser Motor Error An error has occurred in the fuser motor. |
| Remedy: | 1 Turn the printer off, open the system board shield, and remove the RIP card shield. Check the cable in connector JYF1 (BLDC Y & Fuser cable) for proper connection to the system board. Is the cable properly connected? Go to step 2. Reseat the cable. 2 Check the cable for damage. Is the cable damaged? Replace the BLDC Y & Fuser cable. See “EP drive assembly removal”. Go to step 3. 3 Remove the rear cover. See “Rear cover removal”. Check the cable (B) for proper connection to the fuser motor. Is the cable properly connected? Go to step 4. Reseat the cable. 4 Is the BLDE Y & Fuser cable damaged? Replace the BLDC Y & Fuser cable. See “EP drive assembly removal”. Go to step 5. 5 Replace the fuser motor. See “Fuser drive assembly removal”. Does the problem reoccur? Replace the system board. See “System board removal”. Problem solved. |
| Error code: | 121.00 ... 121.59 |
| Description: | Fuser Error An error has occurred in the fuser. • Remove and reseat the fuser |
| Remedy: | 1 Replace the fuser. See “Fuser assembly removal”. Does the error clear? Problem solved. Go to step 2. 2 Open the system board shield. Check the cable in connector JFSR1 (D) for proper connection to the system board. Is the cable properly connected? Go to step 3. Reseat the cable. 3 Check the cable for damage. Is the cable damaged? Replace the Fuser and system card LVPS cable. See “Fuser system card and LVPS cable removal”. Go to step 4. 4 Check the cable (E) on the LVPS for proper connection. Is the cable properly connected? Go to step 5. Reseat the cable. 5 Check the cable on the LVPS for damage. Is the cable damaged? Replace the Fuser and system card LVPS cable. See “Fuser system card and LVPS cable removal”. Go to step 6. 6 Open the left access door, remove the two screws (A), and pull out the fuser autoconnect enough to check the cable for proper connection. Is the cable properly connected? Go to step 7. Reseat the cable. 7 Check the cable for damage. Is the cable damaged? Replace the Fuser and system card LVPS cable. See “Fuser system card and LVPS cable removal”. Replace the system board. See “System board removal”. |
| Error code: | 125.00 ... 125.69 |
| Description: | ITU Error An error has occurred in the ITU. • Remove and reseat the ITU. • POR the printer. |
| Remedy: | 1 Replace the ITU assembly. See “ITU assembly removal”. Does the error clear? Problem solved. Go to step 2. 2 Turn the printer off, open the system board shield, and remove the RIP card shield. Check the ITU autoconnect cable in connector JITM1 (B) for proper connection to the system board. Is the cable properly connected? Go to step 3. Reseat the cable. 3 Check the cable for damage. Is the cable damaged? Replace the ITU autoconnect cable. See “ITU autoconnect removal”. Go to step 4. 4 Measure the resistance across fuse F20 on the system board. Is the fuse blown? Replace the system board. See “System board removal”. Replace the ITU autoconnect cable. See “ITU autoconnect removal”. |
| Error code: | 126.08 ... 126.09 |
| Description: | LVPS Error An error has occurred in the LVPS. • POR the printer. |
| Remedy: | 1 Turn the printer off, open the system board shield, and remove the RIP card shield. Check the cables in connector JLVPS1 and J17 (E) for proper connection to the system board. Are the cables properly connected? Go to step 2. Reseat the cables. 2 Check the cables for damage. Are the cables damaged? Replace the LVPS. See “Low-voltage power supply (LVPS) removal”. Replace the system board. See “System board removal”. |
| Error code: | 133.xx |
| Description: | Cartridge sensor Error An error has occurred in a cartridge sensor. 133.01 = black, 133.02 = cyan, 133.03 = magenta, and 133.04 = yellow. 133.05 A timeout error has occurred while waiting for the indicated cartridge. |
| Remedy: | 1 a. Power off the printer. b. Enter the Diagnostics mode, (press and hold 3 and 6, while turning on the printer). c. Select Base Sensor Test. d. Select the failing sensor: e. Remove all the cartridges. f. Defeat the front access door switch with a screwdriver as shown. g. Depress the arm of the failing sensor. Replace the cartridge. Go to step 2. Error code Sensor 133.01 K TMC sensor 133.02 C TMC sensor 133.03 M TMC sensor 133.04 Y TMC sensor Does the sensor go from “Open” to “Close?” 2 Turn the printer off and open the system board shield. Check the cables in the indicated connectors for proper connection to the system board. The cables are interchangeable on the terminals, so check all four cables for any 133.xx error. Are the cables properly connected? Go to step 3. Reseat the cable. 3 Check the cables in the indicated connectors for proper connection to the system board. 133.01 Black—D (JCMKM1) 133.02 Cyan—C (JCMCY1) 133.03 Magenta—D (JCMKM1) 133.04 Yellow—C (JCMCY1) Are the cables properly connected? Go to step 4. Reseat the cable. 4 Check the cables in connectors JCMKM1 and JCMCY1 for damage, and then remove all four cartridges and check the other ends of the cables connected to the sensors on the memory blocks. 133.01 Black—B (JCMKM15 Replace the indicated cartridge memory block and cable. See “Cartridge memory block removal”. Set up cartridge to force a TMC. 1. Take the cartridge indicated by the error code, and rotate the developer input gear (E) clockwise to locate the tab as indicated. 2. Rotate the toner metering paddle cam (G) up to force the tab (F) until it sticks out. Problem solved. Replace the system board. See “System board removal”.) 133.02 Cyan—A (JCMCY1) 133.03 Magenta—B (JCMKM1) 133.04 Yellow—A (JCMCY1) Is either cable damaged? Replace the cable. Go to step 3. 3. Rotate the developer input gear clockwise until the tab (H) is up against the tab on the larger gear (J). Print two demo pages: 1. Replace all cartridges. 2. Turn on the machine. 3. Select Menu > Reports > Print Demo > Demo Page. 4. Do step three again to get the second demo page. Does this fix the problem? |
| Error code: | 141.01 ... 141.09 |
| Description: | Black cartridge motor error An error has occurred in the black cartridge motor. |
| Remedy: | 1 Turn the printer off, open the system board shield, and remove the RIP card shield. Check the cable in the connector JKI1 for proper connection to the system board. Is the cable properly connected? Go to step 2. Reseat the cable. 2 Check the cable for damage. Is the cable damaged? Replace the BLDC K ITU cable. See “EP drive assembly removal”. Go to step 3. 3 Measure the resistance across the fuse F10 on the system board. Is the fuse blown? Replace the system board. See “System board removal”. Go to step 4. 4 Remove the system board cage. See “System board cage with board removal”. Check the cable connected to the black cartridge motor. Is the cable connected properly? Go to step 5. Reseat the cable. 5 Replace the EP drive assembly. See “EP drive assembly removal”. Does the error reoccur? Replace the system board. See “System board removal”. Problem solved. |
| Error code: | 142.01 ... 142.09 |
| Description: | Cyan cartridge motor error An error has occurred in the cyan cartridge motor. |
| Remedy: | 1 Turn the printer off, open the system board shield, and remove the RIP card shield. Check the cable in the connector JCM1 for proper connection to the system board. Is the cable properly connected? Go to step 2. Reseat the cable. 2 Check the cable for damage. Is the cable damaged? Replace the BLDC C&M cable. See “EP drive assembly removal”. Go to step 3. 3 Measure the resistance across the fuse F16 on the system board. Is the fuse blown? Replace the system board. See “System board removal”. Go to step 4. 4 Remove the system board cage. See “System board cage with board removal”. Check the cable connected to the cyan cartridge motor. Is the cable connected properly? Go to step 5. Reseat the cable. 5 Replace the EP drive assembly. See “EP drive assembly removal”. Does the error reoccur? Replace the system board. See “System board removal”. Problem solved. |
| Error code: | 143.01 ... 143.09 |
| Description: | Magenta cartridge motor error An error has occurred in the magenta cartridge motor. |
| Remedy: | 1 Turn the printer off, open the system board shield, and remove the RIP card shield. Check the cable in the connector JCM1 for proper connection to the system board. Is the cable properly connected? Go to step 2. Reseat the cable. 2 Check the cable for damage. Is the cable damaged? Replace the BLDC C&M cable. See “EP drive assembly removal”. Go to step 3. 3 Measure the resistance across the fuse F9 on the system board. Is the fuse blown? Replace the system board. See “System board removal”. Go to step 4. 4 Remove the system board cage. See “System board cage with board removal”. Check the cable connected to the magenta cartridge motor. Is the cable connected properly? Go to step 5. Reseat the cable. 5 Replace the EP drive assembly. See “EP drive assembly removal”. Does the error reoccur? Replace the system board. See “System board removal”. Problem solved. |
| Error code: | 144.01 ... 144.09 |
| Description: | Yellow cartridge motor error An error has occurred in the yellow cartridge motor. |
| Remedy: | 1 Turn the printer off, open the system board shield, and remove the RIP card shield. Check the cable in the connector JYF1 for proper connection to the system board. Is the cable properly connected? Go to step 2. Reseat the cable. 2 Check the cable for damage. Is the cable damaged? Replace the BLDC Y & Fuser cable. See “EP drive assembly removal”. Go to step 3. 3 Measure the resistance across the fuse F12 on the system board. Is the fuse blown? Replace the system board. See “System board removal”. Go to step 4. 4 Remove the system board cage. See “System board cage with board removal”. Check the cable connected to the yellow cartridge motor. Is the cable connected properly? Go to step 5. Reseat the cable. 5 Replace the EP drive assembly. See “EP drive assembly removal”. Does the error reoccur? Replace the system board. See “System board removal”. Problem solved. |
| Error code: | 145.01 ... 145.19 |
| Description: | Retract Motor Error An error has occurred in the all-color retract motor. |
| Remedy: | 1 Replace the ITU assembly. See “ITU assembly removal”. Does the error clear? Problem solved. Go to step 2. 2 Turn the printer off, open the system board shield, and remove the RIP card shield. Check the ITU autoconnect cable in connector JITM1 (B) for proper connection to the system board. Is the cable properly connected? Go to step 3. Reseat the cable. 3 Check the cable for damage. Is the cable damaged? Replace the ITU autoconnect cable. See “ITU autoconnect removal”. Go to step 4. 4 Measure the resistance across fuse F20 on the system board. Is the fuse blown? Replace the system board. See “System board removal”. Replace the ITU autoconnect cable. See “ITU autoconnect removal”. |
| Error code: | 146.01 ... 146.22 |
| Description: | Autocomp Motor Error Tray 1 motor has failed. |
| Remedy: | 1 Turn the printer off, and open the system board shield. Check the cable in connector JTRAY1 (A) for proper connection to the system board. Is the cable properly connected? Go to step 2. Reseat the cable. 2 Check the cable for damage. Is the cable damaged? Replace the Tray 1 machine side cable. See “Autocomp W2W cable”. Go to step 3. 3 Remove the standard media tray. Check the cable (A) from the paper pick mechanism assembly to the printer. Is the cable properly connected? Go to step 4. Reseat the cable. 4 Remove the paper pick mechanism assembly. See “Paper pick mechanism assembly removal”. Does the error reoccur? Replace the system board. See “System board removal”. Problem solved. |
| Error code: | 147.01 ... 147.22 |
| Description: | Staging Motor Error The staging motor has failed. |
| Remedy: | 1 Turn the printer off, and open the system board shield. Check the cable in connector JSTAG1 for proper connection to the system board. Is the cable properly connected? Go to step 2. Reseat the cable. 2 Check the cable for damage. Is the cable damaged? Replace the cable. See “Staging paper path reference edge assembly removal” to access the cable. Go to step 3. 3 Remove the LVPS. See “Low-voltage power supply (LVPS) removal”. Check the cable connection to the motor. Is the cable connected correctly to the staging motor? Go to step 4. Reseat the cable. 4 Replace the staging paper path reference edge assembly. See “Staging paper path reference edge assembly removal”. Dose the error reoccur? Replace the system board. See “System board removal”. Problem solved. |
| Error code: | 149.01 ... 149.22 |
| Description: | Paper Path Redrive Motor Error The paper path redrive motor has failed. |
| Remedy: | 1 Turn the printer off, and open the system board shield. Check the cable in connector JRDR1 for proper connection to the system board. Is the cable properly connected? Go to step 2. Reseat the cable. 2 Replace the redrive motor. See “Redrive motor removal”. Does the error reoccur? Replace the system board. See “System board removal”. Problem solved. |
| Error code: | 150.01 ... 150.22 |
| Description: | Motor Error Duplex motor has failed. |
| Remedy: | 1 Open the left access door assembly, and check the duplex assembly gears for damage. Is the duplex assembly damaged? Replace the duplex assembly. See “Staging paper path reference edge assembly removal”. Go to step 2. 2 Turn the printer off, and open the system board shield. Check the cable in connector JDUPL1 for proper connection to the system board. Is the cable properly connected? Go to step 3. Reseat the cable. 3 Check the cable for damage. Is the cable damaged? Replace the cable. See “Staging paper path reference edge assembly removal” to access the cable. Go to step 4. 4 Remove the rear cover and the left cover. See “Rear cover removal” and “Left cover removal”. Check the cable connection to the duplex motor. Is the cable connected correctly to the staging motor? Go to step 5. Reseat the cable. 5 Replace the reference edge assembly. See “Staging paper path reference edge assembly removal”. Dose the error reoccur? Replace the system board. See “System board removal”. Problem solved. |
| Error code: | 151.01 ... 151.09 |
| Description: | ITU Motor Error An error has occurred in the ITU motor. |
| Remedy: | 1 Turn the printer off, open the system board shield, and remove the connector shield. Check the cable in connector JKI1 for proper connection to the system board. Is the cable properly connected? Go to step 2. Reseat the cable. 2 Check the cable for damage. Is the cable damaged? Replace the BLDC K ITU cable. See “EP drive assembly removal”. Go to step 3. 3 Remove the rear cover. See “Rear cover removal”. Check the cable connection to the ITU motor. Is the cable properly connected? Go to step 4. Reseat the cable. 4 Replace the EP drive assembly. See “EP drive assembly removal”. Does the error reoccur? Replace the system board. See “System board removal”. Problem solved. |
| Error code: | 171.01 ... 171.03 |
| Description: | Main Fan Error An error has occurred in the main fan. |
| Remedy: | 1 Turn the printer off, and open the system board shield. Check the cable in connector JM1 for proper connection to the system board. Is the cable properly connected? Go to step 2. Reseat the cable. 2 Replace the main fan. See “Main fan removal”. Does the error reoccur? Replace the system board. See “System board removal”. Problem solved. |
| Error code: | 172.01 ... 172.03 |
| Description: | LVPS Fan Error An error has occurred in the LVPS fan. |
| Remedy: | 1 Turn the printer off, and open the system board shield. Check the cable in connector JL1 for proper connection to the system board. Is the cable properly connected? Go to step 2. Reseat the cable. 2 Replace the LVPS fan. See “LVPS fan removal”. Does the error reoccur? Replace the system board. See “System board removal”. Problem solved. |
| Error code: | 173.01 ... 173.03 |
| Description: | Blower Fan Error An error has occurred in the blower fan. |
| Remedy: | 1 Turn the printer off, and open the system board shield. Check the cable in connector JBLW1 for proper connection to the system board. Is the cable properly connected? Go to step 2. Reseat the cable. 2 Check the cable for damage. Is the cable damaged? Replace the blower & right side waste cable. See “Printhead access cover removal” to access the cable on top of the frame. Go to step 3. 3 Remove the cartridge blower assembly. See “Cartridge blower assembly removal”. Check the cable (B) connected to the assembly. Is the cable connected to the blower fan? Go to step 4. Reseat the cable. 4 Replace the cartridge blower assembly. See “Cartridge blower assembly removal”. Does the error reoccur? Replace the system board. See “System board removal”. Problem solved. |
| Error code: | 31 |
| Description: | The LCD is missing characters or parts of characters |
| Causes: | The LCD may need replacing. |
| Remedy: | Run the Power-On Self Test on page 117 and check that the LCD display shows all characters. If not, replace the LCD. |
| Error code: | 32 |
| Description: | Changes in parameter settings did not take effect |
| Causes: | Parameters are set incorrectly. A command turned off the ability to change the parameter. A command changed the parameter back to the previous setting. If the problem continues, there may be a problem with the main logic board. |
| Remedy: | 1. Set parameters and save permanently. 2. Turn the printer off (O) and then on (I). Refer to the ZPL Programming Guide. Refer to the ZPL Programming Guide. Replace the main logic board. |
| Error code: | 34 |
| Description: | Non-continuous labels are being treated as continuous labels. |
| Causes: | The printer was not calibrated for the media being used. The printer is configured for continuous media. |
| Remedy: | Perform the calibration procedure in Calibrate Media and Ribbon Sensor Sensitivity on page 90. Set the media type to noncontinuous media. See Set Media Type on page 81. |
| Error code: | 35 |
| Description: | All lights are on, but nothing displays on the LCD, and the printer locks up. |
| Causes: | Internal electronic or firmware failure. |
| Remedy: | Turn the printer power off (O) and then on (I). If the printer locks up again, replace the main logic board. |
| Error code: | 37 |
| Description: | Non-continuous labels are being treated as continuous labels. |
| Causes: | The printer is configured for continuous media. The printer was not calibrated for the media being used. |
| Remedy: | Set the media type to noncontinuous media. See Set Media Type on page 56. Perform the calibration procedure in Calibrate Media and Ribbon Sensors on page 67. |
| Error code: | 38 |
| Description: | All lights are on, but nothing displays on the LCD, and the printer locks up. |
| Causes: | Internal electronic or firmware failure. |
| Remedy: | Turn the printer power Off (O) and then On (I). If the printer locks up again, replace the main logic board. |
| Error code: | 39 |
| Description: | The printer locks up while running the Power-On Self Test. |
| Causes: | Main logic board failure. |
| Remedy: | Replace the main logic board. |
| Error code: | 50 |
| Display: | Tray 2 Paper Empty |
| Description: | Fuser Fan Failure The Fuser Fan rotation signal indicates to the Engine Control Board that the fan is no longer operational. |
| Causes: | • Fuser Fan, PL5.3.31 • FAN/PHD/MOT Harness, PL10.1.9 • Engine Control Board, PL9.1.16 |
| Remedy: | 1 Check the Fuser Fan for damage. Remove the Front Cover. Is the fan damaged? Replace the Fuser Fan. Go to Step 2. 2 Check the Fuser Fan connection. Is P/J482 connected to the harness? Go to Step 2. Reconnect the Fan. 3 Check orientation of the Fuser Fan. Does the Fan’s label face into the chute? Go to Step 3. Correct the installation. 4 Test the Fuser Fan. Run the Service Diagnostics Fuser Fan test. Does the Fan operate. Go to Step 6. Go to Step 5. 5 Check all pins on the FAN/PHD/MOT Harness PL10.1.9 for continuity. 1. Disconnect P/J48 and P/J482. 2. Check continuity between J48 <=> P483. Go to Step 5. Replace the FAN/PHD/MOT Harness. 6 Check the fan rotation signal. Print one sheet. Is there +3.3 V across P/J48-A12 <=> P/J48-A13? Replace the Engine Control Board. Replace the Fuser Fan. |
| Error code: | 51 |
| Display: | Send Error (DNS) |
| Description: | Rear Fan Failure The Rear Fan rotation signal indicates the fan is no longer operational. |
| Causes: | • Rear Fan, PL1.1.19 • LVPS, PL9.1.6 • Engine Control Board, PL9.1.16 • LV Harness, PL10.1.2 |
| Remedy: | 1 Check the Rear Fan for damage. Remove the Rear Cover. Is the fan damaged? Replace the Rear Fan. Go to Step 2. 2 Check the Rear Fan connection. Is P/J166 connected to the harness? Go to Step 3. Connect the Fan. 3 Check orientation of the Rear Fan. Does the Fan’s label face inwards? Go to Step 4. Correct the installation. 4 Test the Rear Fan. Run the Service Diagnostics Rear Fan test. Does the fan operate? Go to Step 6. Go to Step 5. 5 Check for +24 V to the fan. Disconnect P/J166. Is there +24 V across P166-1 <=> P166-3? Replace the Rear Fan. Replace the LVPS. 6 Check the fan rotation signal to the LVPS. Print one sheet. Is there +3.3 V between P/J166-1 <=> P/J166-3? Replace the Fuser Fan. Go to Step 7. 7 Check the rotation signal from the LVPS. Print one sheet. Is there +3.3 V between P/J165-15 <=> P/J165-3? Replace the LVPS. Go to Step 8. 8 Check the fan rotation signal at the Engine Control Board. Print one sheet. Is there +3.3 V between P/J61-4 <=> P/J61-16? Replace the LV Harness Replace the Engine Control Board. |
| Error code: | 52 |
| Display: | Send Error (POP3) |
| Description: | Fan Failure One of the two fans has failed resulting in a fatal error. |
| Causes: | • Rear Fan, PL1.1.19 • Fuser Fan, PL5.3.31 |
| Remedy: | 1 Check the fans for damage or debris: • Fuser Fan, PL1.1.19 • Rear Fan, PL5.3.31 Is either fan damaged? Replace the defective fan. Go to Step 3. 2 Replace the defective fan. Does the error persist? Go to Step 3 Complete 3 Test the fans. Run the Service Diagnostics fan tests to isolate the defective fan. Did one of the fans fail? Go to the troubleshooting procedure for the specific fan. If both fans pass, replace the Engine Control Board. |
| Error code: | 53 |
| Display: | Send Error (SMTP) |
| Description: | The password did not match in a relay or mailbox transmission, and the transmission ended in failure. |
| Causes: | · Loose cable connection · Defective controller fan · Defective IOD1 board · Defective MCTL board |
| Remedy: | Confirm that both parties are using the same system password and the both units are compatible. Then, ask the remote party to transmit again. |
| Error code: | 54 |
| Display: | Send Error (Wrong Config) |
| Description: | 10-398 ERROR 54 FAN FAILURE |
| Causes: | · Loose cable connection · Defective ozone fan · Defective IOD2 board · Defective MCTL board |
| Remedy: | Enter Service Diagnostics Mode. Run the “Fuser Fan” test. Does the Fuser Fan operate? Y↓N→ Remove the Rear Cover, Rear Shield and the Rear Shield Bracket. Measure the voltage between P530-1 on the Engine Control Board and frame ground. Does the voltage measure +24 VDC? Y↓N→ Replace the Engine Control Interface Board. Measure the voltage between P530-4 on the Engine Control Board and frame ground. Does the voltage measure 0 VDC? Y↓N→ Replace the Engine Control Interface Board. Measure the voltage between P530-3 on the Engine Control Board and frame ground. Does the voltage measure +5 VDC? Y↓N→ Replace the Engine Control Board. If the problem persists, repair or replace the harness between Engine Control Board and the Fuser Fan. Replace the Fuser Fan Assembly. Remove the Rear Cover, Rear Shield and the Rear Shield Bracket. Measure the voltage between P530-5 on the Engine Control Board and frame ground. Does the voltage measure +24 VDC? Y↓N→ Replace the Engine Control Interface Board. Measure the voltage between P530-8 on the Engine Control Board and frame ground. Does the voltage measure 0 VDC? Y↓N→ Replace the Engine Control Interface Board. Measure the voltage between P530-7 on the Engine Control Board and frame ground. Does the voltage measure +5 VDC? Y↓N→ Replace the Engine Control Board. If the problem persists, repair or replace the harness between Engine Control Board and the +24 VDC LVPS Fan. Replace the +24 VDC LVPS Fan. |
| Error code: | 55 |
| Display: | [Stop Pressed] |
| Description: | Stop/Clear has been pressed during a fax transmission. |
| Causes: | · Loose cable connection · Defective fusing unit fan · Defective IOD1 board · Defective MCTL board |
| Remedy: | Try again. |
| Error code: | 56 |
| Display: | Toner Empty |
| Description: | The toner cartridge has run out. The machine stops printing. |
| Causes: | Harness connection failure of back cover switch ASSY. Eject actuator failure. Eject sensor PCB ASSY failure. Main PCB failure |
| Remedy: | Replace the toner cartridge with a new one. |
| Error code: | 57 |
| Display: | Toner Low |
| Description: | The toner cartridge is almost empty. |
| Remedy: | Take out the toner cartridge and thoroughly shake it. By doing this, you can temporarily reestablish printing operations. |
| Error code: | 58 |
| Display: | Tray 1 Paper Empty |
| Description: | There is no paper in the tray 1. |
| Causes: | Harness connection failure between fuser unit and eject sensor PCB. Fuser unit failure. LVPS PCB failure. Eject sensor PCB ASSY failure. Main PCB failure |
| Remedy: | Load paper in the tray 1. |
| Error code: | 59 |
| Display: | Tray 2 Paper Empty |
| Description: | There is no paper in the optional tray 2. |
| Causes: | Harness connection failure between fuser unit and eject sensor PCB. Fuser unit failure. LVPS PCB failure. Eject sensor PCB ASSY failure. Main PCB failure |
| Remedy: | Load paper in the optional tray 2. |
| Error code: | 61 |
| Display: | Nongenuine Toner Replace Toner 1 |
| Description: | The toner cartridge installed is not a genuine cartridge. |
| Causes: | The printer warms up when the printer is turned on or the cover is closed, or wake from sleep mode. |
| Remedy: | This message appears when you selected stop at the Non Genuine Toner prompt. Install the genuine toner cartridge. |
| Error code: | 62 |
| Display: | Nongenuine Toner Replace Toner |
| Description: | The toner cartridge installed is not a genuine cartridge. |
| Causes: | · Loose cable connection · Defective development clutch for magenta · Defective IOD2 board · Defective MCTL board |
| Remedy: | This message appears when you selected stop at the Non Genuine Toner prompt. Install the genuine toner cartridge. |
| Error code: | 63 |
| Display: | Toner Exhausted |
| Description: | HOST_IF_NO_DRIVER:PCI |
| Causes: | Harness connection failure of new toner sensor harness ASSY. Harness connection failure of toner sensor PCB unit ASSY. New toner sensor harness ASSY failure (Toner empty). Toner sensor PCB unit ASSY failure. Main PCB failure. |
| Remedy: | You can select either stop or continue. It you do not select any, the printer will as stop is selected. If you select stop, you cannot print untill the genuine cartridge is installed. If you select continue, you can keep printing but the guality cannot be guaranteed, and the product svpport is no longer provided. If you wunt to change the selection, turn the printer off and on to gave this message apper again, and then re-select stop or continue. |
| Error code: | 64 |
| Display: | Toner Exhausted Replace Toner 1 |
| Description: | Cover Open |
| Causes: | The Printer Cover is open or Toner Cartridge not installed. |
| Error code: | 80 |
| Display: | ERROR 80 FORMAT |
| Description: | Engine Logic Board Failure, Code 80 |
| Remedy: | 1. Cycle power to the printer to clear the error. 2. Did this clear the error? Complete Replace the engine control board or the image processor board. |
| Error code: | 80.11, 80.14 |
| Description: | Fuser Near Life Warning |
| Remedy: | • Touch Continue to clear the message and continue printing. • Show Me, View Supplies, and Tell Me More displays additional information. • Order a replacement fuser. When print quality is reduced, install the new fuser using the instruction sheet that comes with the replacement fuser.To reset the fuser count: 1. Touch Reset Fuser Cnt from the Config Menu. 2. Touch Reset Fuser Cnt again.l You are returned to the Configuration Menu. |
| Error code: | 80.21, 80.24 |
| Description: | Fuser Life Warning |
| Remedy: | • Touch Continue to clear the message and continue printing. • Show Me, View Supplies, and Tell Me More displays additional information. • Order a replacement fuser. When print quality is reduced, install the new fuser using the instruction sheet that comes with the replacement fuser.To reset the fuser count: 1. Touch Reset Fuser Cnt from the Config Menu. 2. Touch Reset Fuser Cnt again.l You are returned to the Configuration Menu. |
| Error code: | 80.31, 80.34 |
| Description: | Replace Fuser |
| Remedy: | • Show Me, View Supplies, and Tell Me More displays additional information. • Replace the fuser. To reset the fuser count: 1. Touch Reset Fuser Cnt from the Config Menu. 2. Touch Reset Fuser Cnt again.l You are returned to the Configuration Menu. |
| Error code: | 80.41 |
| Description: | Fuser missing |
| Remedy: | • Install the fuser. Replace the fuser if the problem persists. • If the problem continues, turn the printer off and remove the rear frame cover. See “Rear frame cover removal”. Check the cable in connector JFUSER1 for proper connection to the system board, the cable for pinch points, and the cable or the connector for any other damage. If the connector is damaged on system board, replace the system board. See “System board removal”. If the fuser cable is damaged, replace the cable. • Check for the following continuity between the DC autoconnect and AC autoconnect (connected to JFUSER1 on the system board) • If continuity is not present, replace the fuser cable. If the problem persists after replacing cable, replace the system board. |
| Error code: | 82.11 |
| Description: | Waste Toner Nearly Full |
| Remedy: | • Touch Continue to clear the message and continue printing. • If printing continues, order a replacement waste toner box immediately. • If the problem persists, open the front access door and check the aligner shaft for binding. Clear the binding if possible. If not possible, contact your next level of service. |
| Error code: | 82.21 |
| Description: | Replace Waste Toner |
| Remedy: | • Replace the waste toner box using the instruction sheet that comes with the replacement waste toner box. • Ensure that there is no interference between the waste toner box and the printer. • If the problem persists, open the front access door and check the aligner shaft for binding. Clear the binding if possible. • If the problem persists, replace the system board. See “System board removal”. • If the problem persists, contact your next level of service. |
| Error code: | 82.41 |
| Description: | Waste Toner Missing |
| Remedy: | • Insert the waste toner box. • Inspect the top cover camshaft assembly for proper operation. When the top access cover is closed, the printer should mechanically interlock. • Check the cable on the system board for defects and proper connection. If the cable wiring or the cable connection is defective, replace the aligner motor. See “Multipurpose feeder (MPF)/duplex motor assembly removal”. If the cable is damaged on the system board, replace the system board. See “System board removal”. • Check the aligner shaft and the mechanical system for binds. • Replace the aligner motor. See “Multipurpose feeder (MPF)/duplex motor assembly removal”. • If the problem persists, replace the system board. See “System board removal”. |
| Error code: | 83 |
| Display: | h`******** |
| Description: | Engine Logic Board NVRAM Failure, Code 83 |
| Remedy: | 1. Cycle power to the printer to clear the error. 2. Did this clear the error? Complete. Replace in the following order: • engine control board • image processor board |
| Error code: | 83.41 |
| Description: | Transfer Module Missing |
| Remedy: | 1 Open the front access door. Reseat the transport cable. Did the error clear? Problem resolved. Go to step 2. 2 1. Turn the printer off. 2. Remove the rear frame cover. See “Rear frame cover removal”. 3. Reseat the transport cable in connector JTPS1. Did the error clear? Problem resolved. Go to step 3. 3 Check the transport cable in connector JTPS1 for pinch points and for any other damage to the cable or connector. Is the cable damaged? Replace the transport cable. See “Transport cable removal”. Go to step 4. 4 Replace the transport belt assembly. See “Transfer module removal”. Did the error clear? Problem resolved. Go to step 5. 5 Connect a new transport cable to the transfer belt module and the system board from outside of the machine. Did the error clear? Replace the transport cable. See “Transport cable removal”. Replace the system board. See “System board removal”. |
| Error code: | 83.xx |
| Description: | Transfer Module Life Warning |
| Remedy: | • Touch Continue to clear the message and continue printing. • Order a replacement transfer module. When print quality is reduced, install the new transfer module using the instruction sheet that comes with the replacement transfer module. • If the problem persists, replace the system board. |
| Error code: | 84 |
| Display: | h`******** |
| Description: | Controller to Engine Logic Board Time Failure, Code 84 |
| Remedy: | 1. Cycle power to the printer to clear the error. 2. Did this clear the error? Complete. Replace the engine control board. |
| Error code: | 840.01 |
| Description: | The scanner is disabled and can’t be used. |
| Remedy: | Enter the configuration mode to re-enable the scanner. |
| Error code: | 840.02 |
| Description: | The scanner is disabled and can’t be used. |
| Remedy: | Enter the configuration mode to re-enable the scanner. |
| Error code: | 840.03 |
| Description: | Scanner cable has been unplugged. |
| Remedy: | 1 Remove the system board upper shield. See “System board upper shield removal”. Check the cable for proper connection. Remove the ADF rear cover. See “ADF rear cover removal”. Check the cable for proper connection. Remove the scanner rear cover. See “Scanner rear cover removal”. Check the cable for proper connection. Are any of the cables unplugged? Reseat the cable. Go to step 2. 2 Check the cable for damage. Are any of the cables damaged? Replace the cable. Go to step 3. 3 Replace the ADF controller card. See “ADF controller card removal”. Does the error clear? Problem solved. Go to step 4. 4 Replace the scanner interface card. See “Scanner interface card removal”. Does the error clear? Problem solved. Replace the system board. See “System board removal”. |
| Error code: | 841.xx |
| Description: | Scanner image pipeline failure The scanner image ASIC has failed |
| Remedy: | 1. Check all connections on the ADF controller card assembly. 2. Replace the scanner controller card assembly if problem remains. |
| Error code: | 842.xx |
| Description: | ADF communication failure The ADF controller card has lost communication with the system. |
| Remedy: | 1. Check all connections on the ADF controller card assembly. 2. Replace the ADF controller card assembly if problem remains. |
| Error code: | 843.xx |
| Description: | Scanner carriage mechanical failure The scanner carriage home position detection has failed. |
| Remedy: | 1 Check the sensor (scanner HP) for proper installation. Is the above component properly installed? Go to step 2. Reinstall the sensor (scanner HP) 2 Check the sensor (scanner HP) for proper operation. 1. Enter the diagnostic mode 2. Select Scanner tests 3. Select Sensor tests 4. Observe the line item “Scanner HP” Does the display on the operator panel change every time the sensing area of the above sensor is interrupted or blocked? The sensor is working properly. Go to step 3. 3 Check the above sensor for proper connection. Is the above sensor connected properly? Replace the sensor (scanner HP). Go to “Sensor (scanner HP) assembly w/ bracket removal (models X651, X652, X654, X656 & X658)”. Replace the connection. |
| Error code: | 844.xx |
| Description: | Scanner exposure lamp failure The flatbed scanner exposure lamp has failed. |
| Remedy: | Replace the exposure lamp. |
| Error code: | 845.xx |
| Description: | Scanner CCD failure |
| Error code: | 846.00 |
| Description: | Flatbed fan has failed. |
| Remedy: | 1 Remove the scanner rear cover. See “Scanner rear cover removal”. Check the cable for proper connection. Is the cable connected properly? Replace the flatbed fan. See “Flatbed scanner cooling fan removal”. Reseat the cable. |
| Error code: | 849.00 |
| Description: | Machine has an installed modem but ConfigID indicates that it should not. |
| Remedy: | Remove the modem. |
| Error code: | 849.10 |
| Description: | Machine has an installed hard drive that should not be present. |
| Remedy: | Uninstall the hard drive. |
| Error code: | 88 |
| Display: | Paper Jam |
| Description: | Lower Tray Communication Failure, Code 88 |
| Causes: | • Engine Control Interface Board • Tray module board • Engine Control board |
| Remedy: | 1 Is J668-1 on the tray module board +5 VDC? Go to step 2. Use the wirenets to troubleshoot and repair the open wire. 2 Is J668-3 on the tray module board +24 VDC? Go to step 3. Use the wirenets to troubleshoot and repair the open wire. 3 1. Check the following connectors for continuity: • P669-1 to J534A-15 • P669-2 to J534A-14 • P669-3 to J534A-13 • P669-4 to J534A-12 • P669-5 to J534A-11 • P669-6 to J534A-10 2. Do all checks indicate continuity? Replace in the following order: • engine control interface board • tray module board • engine control board Check and repair broken wires or bad connectors. |
| Error code: | 900.00 ... 900.99 |
| Display: | 900.00–900.99 Software Error |
| Description: | Unrecoverable RIP software error. |
| Remedy: | POR the printer. If the error message persists, replace the system card. |
| Error code: | 910.xx ... 915.xx |
| Description: | Engine Software Error An engine software error has occurred. |
| Remedy: | • POR the printer. • If the error persists, replace the system board. |
| Error code: | 938.01 ... 938.10 |
| Description: | 938.01 Electronics Hardware Error The system board is not in the correct level. 938.02 Electronics Hardware Error A system board timeout error has occurred. 938.03–938.04 Electronics Hardware Error A communication error has occurred. 938.05–938.08 Electronics Hardware Error Under-voltage was detected. 938.09 Electronics Hardware Error The printhead PLL failed to achieve lock. 938.10 Electronics Hardware Error The humidity sensor failed. |
| Remedy: | • POR the printer. • If the error persists, replace the system board. |
| Error code: | 938.11 ... 938.14 |
| Description: | 938.11–938.14 Electronics Hardware Error A cartridge sensor failed. |
| Remedy: | 1 a. Power off the printer. b. Enter the Diagnostics mode, (press and hold 3 and 6, while turning on the printer). c. Select Base Sensor Test. d. Select the failing sensor: e. Remove all the cartridges. f. Defeat the front access door switch with a screwdriver as shown. g. Depress the arm of the failing sensor. Replace the cartridge. Go to step 2. Error code Sensor 133.01 K TMC sensor 133.02 C TMC sensor 133.03 M TMC sensor 133.04 Y TMC sensor Does the sensor go from “Open” to “Close?” 2 Turn the printer off and open the system board shield. Check the cables in the indicated connectors for proper connection to the system board. The cables are interchangeable on the terminals, so check all four cables for any 133.xx error. Are the cables properly connected? 3 Check the cables in the indicated connectors for proper connection to the system board. 133.01 Black—D (JCMKM1) 133.02 Cyan—C (JCMCY1) 133.03 Magenta—D (JCMKM1) 133.04 Yellow—C (JCMCY1) Are the cables properly connected? Go to step 4. Reseat the cable. 4 Check the cables in connectors JCMKM1 and JCMCY1 for damage, and then remove all four cartridges and check the other ends of the cables connected to the sensors on the memory blocks. 133.01 Black—B (JCMKM1) 133.02 Cyan—A (JCMCY1) 133.03 Magenta—B (JCMKM1) 133.04 Yellow—A (JCMCY1) Is either cable damaged? Replace the cable. Go to step 3. 5 Replace the indicated cartridge memory block and cable. See “Cartridge memory block removal”. Set up cartridge to force a TMC. 1. Take the cartridge indicated by the error code, and rotate the developer input gear (E) clockwise to locate the tab as indicated. 2. Rotate the toner metering paddle cam (G) up to force the tab (F) until it sticks out. Problem solved. Replace the system board. See “System board removal”. 3. Rotate the developer input gear clockwise until the tab (H) is up against the tab on the larger gear (J). Print two demo pages: 1. Replace all cartridges. 2. Turn on the machine. 3. Select Menu > Reports > Print Demo > Demo Page. 4. Do step three again to get the second demo page. Does this fix the problem? |
| Error code: | 938.15 |
| Description: | Electronics Hardware Error An output bin sensor not connected error occurred. |
| Remedy: | 1 Is the bin-full flag damaged? Replace the bin-full flag. See “Bin-full flag removal”. Go to step 2. 2 Turn the printer off, and open the system board shield. Check the cable in connector JTCVR1 for proper connection to the system board. Is the cable properly connected? Go to step 3. Reseat the cable. 3 Check the cable in connector JTCVR1 for damage. Is the cable damaged? Replace the bin-full and output beacon cable. To access the cable, see “AIO top cover removal”. Go to step 4. 4 Remove the bin-full sensor. See “Bin-full sensor removal”. Is the cable properly connected? Go to step 5. Reseat the cable. 5 Replace the bin-full sensor. See “Bin-full sensor removal” Does the error reoccur? Replace the system board. See “System board removal”. Problem solved. |
| Error code: | 938.16 |
| Description: | Electronics Hardware Error An MPF paper out sensor not connected error occurred. |
| Remedy: | 1 Turn the printer off, and open the system board shield. Check the cable in connector JMPF1(MPF sensor cable) for proper connection to the system board. Is the cable properly connected? Go to step 2. Reseat the cable. 2 Check the cable in the JMPF1(MPF sensor cable) connector for damage. Is the cable damaged? Replace the MPF sensor cable. See “MPF sensor cable”. Go to step 3. 3 Remove the MPF sensor plate assembly. See “MPF sensor plate assembly removal”. Check the cable connected to the sensor. Is the cable properly connected? Go to step 4. Reseat the cable. 4 Replace the MPF sensor plate assembly. See “MPF sensor plate assembly removal”. Does the error reoccur? Replace the system board. See “System board removal”. Problem solved. |
| Error code: | 938.18 |
| Description: | Electronics Hardware Error A waste toner sensor not connected error occurred. |
| Remedy: | 1 Turn the printer off, and open the system board shield. Check the cable in connector JWTB1 for proper connection to the system board. Is the cable properly connected? Go to step 2. Reseat the cable. 2 Check the cable for damage. Is the cable damaged? Replace the waste toner cable. See “Waste toner cable removal”. Go to step 3. 3 Remove the waste toner sensor. See “Waste toner sensor removal”. Check the cable connected to the sensor. Is the cable properly connected? Go to step 4. Reseat the cable. 4 Replace the waste toner sensor. See “Waste toner sensor removal”. Does the error reoccur? Replace the system board. See “System board removal”. Problem solved. |
| Error code: | 938.19 |
| Description: | Electronics Hardware Error A waste toner full sensor not connected error occurred. |
| Remedy: | 1 Open the left access door assembly, and check the duplex assembly gears for damage. Is the duplex assembly damaged? Replace the duplex assembly. See “Staging paper path reference edge assembly removal”. Go to step 2. 2 Turn the printer off, and open the system board shield. Check the cable in connector JDUPL1 for proper connection to the system board. Is the cable properly connected? Go to step 3. Reseat the cable. 3 Check the cable for damage. Is the cable damaged? Replace the cable. See “Staging paper path reference edge assembly removal” to access the cable. Go to step 4. 4 Remove the rear cover and the left cover. See “Rear cover removal” and “Left cover removal”. Check the cable connection to the duplex motor. Is the cable connected correctly to the staging motor? Go to step 5. Reseat the cable. 5 Replace the reference edge assembly. See “Staging paper path reference edge assembly removal”. Dose the error reoccur? Replace the system board. See “System board removal”. Problem solved. |
| Error code: | 938.20 |
| Description: | Electronics Hardware Error A duplex motor failure occurred. |
| Remedy: | 1 Open the left access door assembly, and check the duplex assembly gears for damage. Is the duplex assembly damaged? Replace the duplex assembly. See “Staging paper path reference edge assembly removal”. Go to step 2. 2 Turn the printer off, and open the system board shield. Check the cable in connector JDUPL1 for proper connection to the system board. Is the cable properly connected? Go to step 3. Reseat the cable. 3 Check the cable for damage. Is the cable damaged? Replace the cable. See “Staging paper path reference edge assembly removal” to access the cable. Go to step 4. 4 Remove the rear cover and the left cover. See “Rear cover removal” and “Left cover removal”. Check the cable connection to the duplex motor. Is the cable connected correctly to the staging motor? Go to step 5. Reseat the cable. 5 Replace the reference edge assembly. See “Staging paper path reference edge assembly removal”. Dose the error reoccur? Replace the system board. See “System board removal”. Problem solved. |
| Error code: | 938.21 |
| Description: | Electronics Hardware Error A staging motor failure occurred. |
| Remedy: | 1 Turn the printer off, and open the system board shield. Check the cable in connector JSTAG1 for proper connection to the system board. Is the cable properly connected? Go to step 2. Reseat the cable. 2 Check the cable for damage. Is the cable damaged? Replace the cable. See “Staging paper path reference edge assembly removal” to access the cable. Go to step 3. 3 Remove the LVPS. See “Low-voltage power supply (LVPS) removal”. Check the cable connection to the motor. Is the cable connected correctly to the staging motor? Go to step 4. Reseat the cable. 4 Replace the staging paper path reference edge assembly. See “Staging paper path reference edge assembly removal”. Dose the error reoccur? Replace the system board. See “System board removal”. Problem solved. |
| Error code: | 938.22 |
| Description: | Electronics Hardware Error A printhead failure error occurred. |
| Remedy: | 1 View the Event Log: 1. Turn off the printer, press and hold 3 and 6 and turn on the printer. 2. Select EVENT LOG > Display Log. Has a 110.xx error occurred three times or more? Replace the printhead. See “Printhead removal, installation, and alignment”. Go to step 2. 2 Turn the printer off, and open the system board shield. Check the printhead cables (A) in connectors JMM1, JPH1, and JPH2 for proper connection to the system board. Are the cables properly connected? Go to step 3. Reseat the cables. 3 Check the printhead cables in connectors JMM1, JPH1, and JPH2 for damage. Are the cables damaged? Replace the printhead. See “Printhead removal, installation, and alignment”. Go to step 4. 4 Measure the resistance across fuse F11 on the system board. Is the fuse blown? Replace the system board. See “System board removal”. Go to step 5. 5 Perform the printhead verification to check whether the new printhead solves the problem. See “Printhead verification”. Does the printhead motor pass the test? Replace the printhead. See “Printhead removal, installation, and alignment”. Replace the system board. See “System board removal”. |
| Error code: | 938.23 |
| Description: | Electronics Hardware Error An autocomp motor error occurred. |
| Remedy: | 1 Turn the printer off, and open the system board shield. Check the cable in connector JTRAY1 (A) for proper connection to the system board. Is the cable properly connected? Go to step 2. Reseat the cable. 2 Check the cable for damage. Is the cable damaged? Replace the Tray 1 machine side cable. See “Autocomp W2W cable”. Go to step 3. 3 Remove the standard media tray. Check the cable (A) from the paper pick mechanism assembly to the printer. Is the cable properly connected? Go to step 4. Reseat the cable. 4 Remove the paper pick mechanism assembly. See “Paper pick mechanism assembly removal”. Does the error reoccur? Replace the system board. See “System board removal”. Problem solved. |
| Error code: | 938.24 |
| Description: | Electronics Hardware Error A paper path redrive motor failure error occurred. |
| Remedy: | 1 Turn the printer off, and open the system board shield. Check the cable in connector JRDR1 for proper connection to the system board. Is the cable properly connected? Go to step 2. Reseat the cable. 2 Replace the redrive motor. See “Redrive motor removal”. Does the error reoccur? Replace the system board. See “System board removal”. Problem solved. |
| Error code: | 938.25, 938.26 |
| Description: | Electronics Hardware Error A printhead failure error occurred. |
| Remedy: | 1 View the Event Log: 1. Turn off the printer, press and hold 3 and 6 and turn on the printer. 2. Select EVENT LOG > Display Log. Has a 110.xx error occurred three times or more? Replace the printhead. See “Printhead removal, installation, and alignment”. Go to step 2. 2 Turn the printer off, and open the system board shield. Check the printhead cables (A) in connectors JMM1, JPH1, and JPH2 for proper connection to the system board. Are the cables properly connected? Go to step 3. Reseat the cables. 3 Check the printhead cables in connectors JMM1, JPH1, and JPH2 for damage. Are the cables damaged? Replace the printhead. See “Printhead removal, installation, and alignment”. Go to step 4. 4 Measure the resistance across fuse F11 on the system board. Is the fuse blown? Replace the system board. See “System board removal”. Go to step 5. 5 Perform the printhead verification to check whether the new printhead solves the problem. See “Printhead verification”. Does the printhead motor pass the test? Replace the printhead. See “Printhead removal, installation, and alignment”. Replace the system board. See “System board removal”. |
| Error code: | 938.27, 938.29, 938.30 |
| Description: | 938.27 Electronics Hardware Error A weather station failure occurred. 938.29–938.30 Electronics Hardware Error A weather station failure occurred. |
| Remedy: | 1 Turn the printer off, and open the system board shield. Check the cable in connector JFSRD1 for proper connection to the system board. Is the cable properly connected? Go to step 2. Reseat the cable. 2 Check the cable for damage. Is the cable damaged? Replace the thermistor and redrive cable. See “Fuser thermistor removal”. Go to step 3. 3 Remove the fuser, and check the connection of the thermistor and redrive cable (A). See “Fuser assembly removal”. Is the cable properly connected? Go to step 4. Reseat the cable. 4 Replace the fuser thermal guide assembly. See “Fuser thermistor removal”. Does the error reoccur? Replace the system board. See “System board removal”. Problem solved. |
| Error code: | 938.28 |
| Description: | Electronics Hardware Error A remote weather station failure occurred. |
| Remedy: | 1 Turn the printer off, and open the system board shield. Check the cable in connector JCCT2 (weather station compensation thermistor) for proper connection to the system board. Is the cable properly connected? Go to step 2. Reseat the cable. 2 Check the cable for damage. Is the cable damaged? Replace the weather station compensation thermistor. See step 3. Go to step 3. 3 Replace the weather station compensation thermistor: Clip the cable tie to remove the thermistor from the LVPS. Does the error reoccur? Replace the system board. See “System board removal”. Problem solved. |
| Error code: | 938.31 |
| Description: | Electronics Hardware Error A printhead failure error occurred. |
| Remedy: | 1 View the Event Log: 1. Turn off the printer, press and hold 3 and 6 and turn on the printer. 2. Select EVENT LOG > Display Log. Has a 110.xx error occurred three times or more? Replace the printhead. See “Printhead removal, installation, and alignment”. Go to step 2. 2 Turn the printer off, and open the system board shield. Check the printhead cables (A) in connectors JMM1, JPH1, and JPH2 for proper connection to the system board. Are the cables properly connected? Go to step 3. Reseat the cables. 3 Check the printhead cables in connectors JMM1, JPH1, and JPH2 for damage. Are the cables damaged? Replace the printhead. See “Printhead removal, installation, and alignment”. Go to step 4. 4 Measure the resistance across fuse F11 on the system board. Is the fuse blown? Replace the system board. See “System board removal”. Go to step 5. 5 Perform the printhead verification to check whether the new printhead solves the problem. See “Printhead verification”. Does the printhead motor pass the test? Replace the printhead. See “Printhead removal, installation, and alignment”. Replace the system board. See “System board removal”. |
| Error code: | 950.00 ... 950.29 |
| Display: | 950.00–950.29 NVRAM Mismatch |
| Description: | Mismatch between operator panel assembly NVRAM and system card NVRAM. |
| Remedy: | 1 Has the operator panel assembly been recently replaced? Replace the operator panel assembly with a new, and not previously installed operator panel assembly. Replace the system card with a new, and not previously installed system card. |
| Error code: | 952.01 ... 952.99 |
| Display: | 952.01–952.99 NV Failure:n |
| Description: | CRC error has occurred. This is recoverable. |
| Remedy: | Perform a POR to clear the error. |
| Error code: | 953.01 ... 953.99 |
| Display: | 953.01–953.99 NVRAM Failure |
| Description: | Operator panel assembly NVRAM. |
| Remedy: | POR the printer. Replace operator panel assembly if the error message persists. |
| Error code: | 954.01 ... 954.99 |
| Display: | 954.01–954.99 NVRAM Failure |
| Description: | System card NVRAM failure. |
| Remedy: | POR the printer. If the error message persists, replace the system card. |
| Error code: | 955.00 ... 955.99 |
| Description: | Code Failure A system board memory failure has occurred. |
| Remedy: | • POR the printer. • If the error message persists, replace the system board. |
| Error code: | 956.02 |
| Display: | 956.02 Service system board |
| Description: | Processor fan failure The processor fan has failed. |
| Causes: | The RIP card assembly cooling fan is not functioning properly. |
| Remedy: | 1 Turn the printer off, and open the system board shield. Check the cable in connector J3 (system board fan connector) for proper connection to the system board. Is the cable properly connected? Go to step 2. Reseat the cable. 2 Replace the processor fan. See XXXX POR the printer. Does the error reoccur? Replace the system board. See “System board removal”. Problem solved. |
| Error code: | 956.xx |
| Description: | System card processor failure The processor has failed on the system card assembly. |
| Remedy: | Replace the system card assembly. |
| Error code: | 957.00 ... 957.99 |
| Description: | System Failure An ASIC failure has occurred. |
| Remedy: | • If the error message persists, replace the system board. |
| Error code: | 958.00 ... 958.99 |
| Description: | Memory Failure A processor failure has occurred. |
| Remedy: | • POR the printer. • If the error message persists, replace the system board. |
| Error code: | 959.00 ... 959.05 |
| Description: | Engine Code Error Invalid engine code has been detected. |
| Remedy: | • POR the printer. • If the error message persists, download the engine code again. • POR the printer again. • If the error message persists, replace the system board. |
| Error code: | 959.20 ... 959.28 |
| Description: | System Failure A system board failure has occurred. |
| Remedy: | • POR the printer. • If the error message persists, replace the system board. |
| Error code: | 960.00 ... 960.99 |
| Description: | Memory Error A memory failure has occurred. |
| Remedy: | • POR the printer. • If the error message persists, RAM soldered on board is bad. Replace the system board. |
| Error code: | 961.00 ... 961.99 |
| Description: | Memory Failure A memory failure has occurred. |
| Remedy: | • POR the printer. • If the error message persists, RAM soldered on board is bad. Replace the system board. |
| Error code: | 964.00 ... 964.99 |
| Description: | Emulation Error A CRC error with Download Emulation (DLE) has occurred. |
| Remedy: | • POR the printer. • Download code a second time. |
| Error code: | 975.00 ... 975.99 |
| Description: | Network Error The system detected an unrecognizable network port. |
| Remedy: | Contact your next level of support. |
| Error code: | 976.00 ... 976.99 |
| Description: | Network Error The system detected an unrecoverable software error in network port. |
| Remedy: | Contact your next level of support. |
| Error code: | 982.00 ... 982.12 |
| Description: | <device> Communication Error A communications error by the specified device has occurred. |
| Remedy: | 1. Turn the power off. 2. Remove, and reinstall the output option. 3. Turn the main power back on. 4. Check all output option interface connections if the problem remains. |
| Error code: | 990.00 ... 990.29 |
| Description: | Option Error An option error has occurred. |
| Remedy: | 1 Is the option with the error, a 2000-sheet option? Go to step 3. Go to step 2. 2 Properly connect the following connectors on the 550-sheet controller card and on the other end. • Paper level sensor connector • Jam door clearance sensor • Pass thru sensor connector • Pick Motor connector • Feed Motor connector Does the problem persist? Replace the 550-sheet drawer assembly. See “550-sheet drawer assembly removal”. Problem solved. 3 Be sure that the following connectors are properly connected on the 2000-sheet controller card and on the other end. • Elevator home sensor • Paper level sensor connector • Jam door clearance sensor connector • Pass thru sensor connector • Pick motor connector • Feed motor connector • Elevator motor connector Are all connectors properly connected? Go to step 4. Properly connect all connectors. 4 Replace the 2000-sheet high-capacity feeder elevator home sensor. See “2000-sheet high-capacity feeder elevator home sensor removal”. Does the problem persist? Go to step 5. Problem solved. 5 Replace the 2000-sheet high-capacity feeder pass thru sensor. See “2000-sheet highcapacity feeder pass thru sensor removal”. Does the problem persist? Go to step 6. Problem solved. 6 Replace the 2000-sheet high-capacity feeder jam door clearance sensor. See “2000-sheet high-capacity feeder jam door clearance sensor removal”. Does the problem persist? Go to step 7. Problem solved. 7 Replace the 2000-sheet high-capacity feeder lift drive motor assembly. See “2000-sheet high-capacity feeder lift drive motor assembly removal”. Does the problem persist? Go to step 8. Problem solved. 8 Replace the 2000-sheet high-capacity feeder pick assembly. See “2000-sheet highcapacity feeder pick assembly removal”. Does the problem persist? Go to step 9. Problem solved. 9 Replace the 2000-sheet high-capacity feeder drive assembly. See “2000-sheet highcapacity feeder drive assembly removal”. Does the problem persist? Go to step 10. Problem solved. 10 Replace the 2000-sheet high-capacity feeder controller card assembly. See “2000-sheet high-capacity feeder controller card assembly removal”. Does the problem persist? Replace the 2000-sheet high-capacity feeder input option. Problem solved. |
| Error code: | 991.00 ... 991.99 |
| Description: | <device> Error The specified device has detected an error. |
| Remedy: | • POR the printer. • If the error message persists, replace the system board. |
