OKI B731dnw

Рейтинг

Актуальный

Тип устройства

Принтер

Технология печати

светодиодная

Макс. формат

Число страниц в месяц

200000

Скорость печати A4

Цветность печати

черно-белая

Общие характеристики
Тип	лазерный/светодиодный
Цветность печати
Область применения	большой офис
Технология печати	светодиодная
Число страниц в месяц	200 000
Тип устройства	Принтер
Макс. формат	A4
Копир
Размещение	настольный
Телефон
Факс
Сканер
Печать фотографий
Принтер
Время разогрева	60
Двусторонняя печать
Система непрерывной подачи чернил
Пигментные чернила
Прямая печать
Печать без полей
Макс, разрешение для ч/б печати
По Y	1 200
По X	1 200
Скорость ч/б печати
A4	52
Время выхода первого отпечатка
Ч/б	5
Сканер
Слайд-адаптер
Отправка изображения по e-mail
Стандарт WIA
Стандарт TWAIN
Расходные материалы
Количество картриджей	1
Ресурс ч/б картриджа/тонера	18 000
Печать на:
CD/DVD
Рулоне
Фотобумаге
Пленках
Матовой бумаге
Конвертах
Глянцевой бумаге
Карточках
Этикетках
Плотность бумаги
Максимальная	253
Минимальная	64
Факс
PC Fax
Цветной
Телефон
АОН
Caller ID
Проводная трубка
Автоответчик
Стандарт DECT
Спикерфон
Беспроводная трубка
Шрифты и языки управления
Языки управления
PostScript
PCL 5e
PostScript 3
PPDS
PDF
PostScript 2
PCL 5c
PCL 6
Количество установленных шрифтов
PostScript	136
PCL	86
Лотки
Емкость лотка ручной подачи	100
Подача бумаги
Максимальная	3 160
Стандартная	630
Вывод бумаги
Стандартный	600
Финишер
Электронная сортировка
Степлер
Брошюровщик
Сортер
Сортировка со сдвигом
Интерфейсы
LPT
Инфракрасный порт
RS-232
Устройство для чтения карт памяти
FireWire (IEEE 1394)
Bluetooth
AirPrint
Wi-Fi
Ethernet (RJ-45)
Веб-интерфейс
Wi-Fi 802.11n
USB
Версия USB	2,0
Память/Процессор
Объем памяти	256
Макс, объем памяти	768
Частота процессора	800
Дополнительная информация
Экран
Работа от аккумулятора
Поддержка ОС
Linux
DOS
Windows
Mac OS
Потребляемая мощность
При работе	850
В режиме ожидания	95
Уровень шума
При работе	57
В режиме ожидания	30
Габариты
Высота	410
Ширина	435
Глубина	498
Вес	27

Модули

Plate-Assy-Side

Printer-Unit

Cover-Assy-Front

Plate-Assy-Base

Детали Printer-Unit

Деталь:	Plate-Assy-Base
Парткод:	45372801

Деталь:	Plate-Assy-Side(L)
Парткод:	45373401

Деталь:	Plate-Assy-Side(R)
Парткод:	45373501

Деталь:	Eject-Assy
Парткод:	45375101

Деталь:	TR-Assy-Front
Парткод:	45379001

Деталь:	TR-Assy-Middle
Парткод:	45379101

Деталь:	Feeder-Assy-Regist
Парткод:	45377801

Деталь:	Cover-Assy-Front
Парткод:	45376501

Деталь:	Holder-Assy-Head
Парткод:	45378401

Деталь:	Cover-Assy-Stacker
Парткод:	45378701

Деталь:	Cassette-Assy
Парткод:	45373001

Деталь:	Frame-Assy-Retard
Парткод:	43895001

Деталь:	Power Supply: High Voltage
Парткод:	45098901

Деталь:	PWR unit-ACDC Switch
Парткод:	45280101

Деталь:	Motor-DC(F)
Парткод:	45371201

Деталь:	Fuser-Assy-(120V)
Парткод:	45379304

Деталь:	Fuser-Assy-(230V)
Парткод:	45379305

Деталь:	Board- Main
Парткод:	45102001

Деталь:	Board- Main
Парткод:	45102003

Коды ошибок

042, 043, 045

049

051

052

067

069

070

072

073

075

077

081

104

106

112

113

114

121

122

123

124

126

127

128

134

155

163

166

167

168

169

170, 171

172, 173

182, 184

190

200, 202

203, 204

207, 208

209

213, 214

231

250

251

254

257

901, 902

903, 904

911, 912

918

923

928

933

934

935

941

942

943

944

945

947

948

982

984

999

Описание

Парткод

45435104

45439002

45488802

Название

OKI Комплект обслуживания

OKI Принт-картридж черный (36000 стр.)

OKI Принт-картридж черный (18000 стр.)

Error code:	042, 043, 045
Display:	Contact the Service center. 042: Error~ 043: Error 045: Error
Description:	Flash File System Error
Remedy:	Failed to access to the Flash ROM that is directly soldered to the CU board. Turn off the power of the printer and back on. Replace the CU board.

Error code:	049
Display:	Service Call 049: Error
Description:	CU type mismatch CU ROM does not match with the device.
Causes:	Is proper program ROM set?
Remedy:	Replace program ROM DIMM. Replace with proper program ROM DIMM.

Error code:	051
Display:	Service Call 051: Error
Description:	CU Fan Error Abnormal CPU cooling fan on CU board.
Causes:	Is connector set properly on CU board? Is error recovered by replacing fan?
Remedy:	Connect properly. Replace fan. Replace TIG board. (Replace EEPROM.)

Error code:	052
Display:	Power Off/on 052: Error
Description:	Image Processor Driver Error
Causes:	Does this error message reappear?
Remedy:	Is the error display reproducible? Power OFF/ON Replace CU PCB. (Replace EEPROM)

Error code:	067
Display:	Service Call 067:Error
Description:	A communication error was detected during communication with the Sleep Mode interface monitoring program.
Causes:	Does this error recur?
Remedy:	A communication error was detected during communication with the Sleep Mode interface monitoring program. If power cycling does not solve the problem, maintenance by a service engineer is required.

Error code:	069
Display:	Service Call 069:Error
Description:	Malfunction of the NIC chip was detected.
Causes:	Does this error recur?
Remedy:	Does this error recur? Yes Power OFF/ON. Replace the printer control PCB.

Error code:	070
Display:	Service Call 070: Error
Description:	CANT_HAPPEN PS firmware fault detected.
Causes:	Confirm that error is recovered by turning power OFF/ON.
Remedy:	Replace TIG board. (Replace EEPROM.)

Error code:	072
Display:	Service Call 072: Error
Description:	Engine communication error I/F error between PU-CU.
Causes:	Is CU assembly set properly? Is error recovered by replacing TIG board?
Remedy:	Set properly. Replace TIG board. (Replace EEPROM.) Replace PU board.

Error code:	073
Display:	Reboot the printer. 073: Error xxxxxxxx
Description:	Video Error Error is detected when expanding the video data. (Illegal data is received.)
Remedy:	Is the CU assembly installed normally? Does this error recur? Re-install the CU assembly normally. Change the PC with another PC having high specifications, or alternately reduce resolution power and execute the print again. Replace the CU board. Replace the interface cable. Re-install the PC Printer driver. Is the CU assembly installed normally? Does this error recur? Does the error depend on print Data? Re-install the CU assembly normally. Execute the print again. Print any other data. Replace the CU board. Send the data to design division and request analysis of the data.

Error code:	075
Display:	Power off/on 075: Error
Description:	An error was detected during image data expansion.
Causes:	Is the CU/PU installed properly?
Remedy:	Does this error recur? Yes Cycle the power. Replace the CU/ PU board.

Error code:	077
Display:	Power Off/On 077:Error xx
Description:	Detected of abnormal condition during image data expansion
Causes:	Does this error recur?
Remedy:	Does this recur? Yes Power OFF/ON. Replace the printer control PCB

Error code:	081
Display:	Service Call 081: Error
Description:	Parameter Match Check Error
Remedy:	Normal Read/Write not possible with EEPROM or Flash. If the condition does not change replace CU PCB.

Error code:	104
Display:	Service Call 104: Error
Description:	Developer Motor Failure The Developer Motor rotation signal indicates that the motor is no longer operational.
Causes:	• Developer Drive Assembly, PL8.1.1 • Engine Control Board, PL9.1.16 • Interlock Switch, PL9.1.11 • FAN/PHD/MOT Harness, PL10.1.9
Remedy:	1 Check the Developer Drive Assembly for damage. Are any parts of the Developer Drive Assembly damaged or excessively worn? Replace the Developer Drive Assy. Go to Step 2. 2 Check the Developer Motor connection. Is P/J491 connected to the harness? Go to Step 3. Reconnect the Developer Motor. 3 Test the Developer Motor. 1. Close the Interlock Switch while testing. 2. Run the Service Diagnostics Developer Motor test. Does the motor operate? Go to Step 5. Go to Step 4. 4 Check for +24 V to the Developer Motor. Is the +24 V across P/J491-1 <=> P/J 481-5? Go to Step 6. Go to Step 5. 5 Test the Interlock Switch. Run the Service Diagnostics Interlock Switch test. Does the switch function correctly? Go to Step 6. Replace the Interlock Switch. 6 Check all pins on the FAN/PHD/MOT Harness PL10.1.9 for continuity. 1. Disconnect P/J48 and P/J491. 2. Check continuity between J48 <=> J491. Replace the Engine Control Board. Replace the FAN/PHD/MOT Harness.

Error code:	106
Display:	Service Call 106: Error
Description:	Motor Failure One of the primary drive motors has failed.
Causes:	• Main Drive Assembly, PL8.1.2 • Developer Drive Assembly, PL8.1.1 • Fuser Drive Assembly, PL5.2.25 • Engine Control Board, PL9.1.16 • Interlock Switch, PL9.1.11
Remedy:	1 Check the motors. Run the Service Diagnostics motor tests to determine the failed part. Is the failed part the Main Drive Motor? Go to. Test the Fuser Motor. 2 Is the failed part the Fuser Drive Motor? Go to. Test the Developer Motor. 3 Is the failed part the Developer Drive Motor? Go to. Replace the Engine Control Board.

Error code:	112
Display:	SVC 112 ERROR
Description:	Printhead Error
Causes:	Incorrect color DTM installation, incorrect PCU installation, development bias error, MCU, LD control malfunction, loss of synchronization
Remedy:	No first Hysnc - yellow Check for the correct installation of all the cables to the system board assembly and to the printhead assembly; J7 and J8 on the system board. Go to “System board”. If the cables are connected correctly to the system board and to the printhead assembly, go to “Printhead diagnostics”. Note: Do not adjust or replace any printhead before performing checks in “Printhead diagnostics”

Деталь:	Motor-Fan(60)
Парткод:	45488201

Деталь:	Motor-Fan(60)
Парткод:	45488202

Деталь:	Motor-DC-ID
Парткод:	45363001

Деталь:	Roller-Feed-NOW
Парткод:	44750301

Error code:	113
Display:	SVC 113 ERROR
Description:	Finisher Stapler Failure, Code 113 The staple home sensor doesn’t turn ON within 2 seconds after the stapler motor started to turn backwards.
Causes:	• Finisher Control Board • Staple Unit Assembly
Remedy:	1 1. Enter service diagnostics. 2. Run the Stapler Home sensor test. 3. Does the value change from H to L when the stapler is moved away from the home position? Go to step 6. Go to step 2. 2 1. Measure the voltage between finisher board connector P852-2 and frame ground. 2. Does the voltage change between 0 and +5 VDC when the sensor is blocked and unblocked? Replace the finisher control board. Go to step 3. 3 1. Measure the voltage at the Finisher Board connector P852-1. 2. Dose the voltage measure +5 VDC? The home sensor or the wiring is bad. Replace the staple unit assembly. Go to step 4. 4 1. Disconnect the Stapler Unit Assembly. 2. Measure the voltage between the finisher board connector P852-1 and frame ground. 3. Does the voltage measure +5 VDC? Replace the stapler unit assembly. Go to step 5. 5 Is +24 VDC present at either J847-7 or J847-9? Replace the finisher control board. Troubleshoot and repair the +24 VDC interlock circuit. 6 1. Enter service diagnostics and run the “Stapler Close Motor” test. 2. Does the stapler motor operate correctly? Replace the finisher control board. Go to step 7. 7 With the Stapler Close Motor test running is +24 VDC present at J847-7? Replace in the following order: • stapler head assembly • finisher control board Troubleshoot and repair the +24 VDC interlock circuit.

Error code:	114
Display:	Service Call 114:Error
Description:	Front Tamper Home Sensor Failure, Code 114 With the Front Tamper Home Sensor OFF the Front Tamper Home Sensor did not turn ON within 800 ms after the move to the Front Tamper Home position has begun. With the Front Tamper Home Sensor on the Front Tamper Sensor did not turn Off when the Front Tamper Home Sensor is deactuated.
Causes:	• Front Tamper Motor • Finisher Control Board
Remedy:	1 1. Run the Front Tamper Low Front or Front Tamper Low Rear test in diagnostics. 2. Does the front tamper guide operate? Go to step 6. Go to step 2. 2 Does the front tamper motor operate? Check the tampering mechanism for a mechanical problem. Go to step 3. 3 1. Check pins J877 A pins 1,3,4 and 6. 2. Is +24 VDC present on any of the pins? Go to step 4. Go to step 5. 4 1. Check the following wires for and open circuit or short circuit to ground. Is any wire open or shorted? J877A-1 to J848B-7 J877A-3 to J848B-9 J877A-4 to J848B-10 J877A-6 to J848B-12 Repair or replace the wiring harness. Replace in order until resolved: • front tamper motor • finisher control board 5 Is +24 VDC present on pins J848B-8 and J848B-11 on the finisher control board? Replace the finisher control board. Troubleshoot and repair the +24 VDC interlock circuit. 6 1. Check the tamper front home sensor in diagnostics. 2. Does the value change from H to L when the tamper is moved away from the home position? Replace the finisher control board. Repair the sensor using the Transmissive Sensor troubleshooting procedure.

Error code:	121
Display:	Service Call 121: Error
Description:	Fuser Error
Causes:	Is cable between PU board andhighvoltage power LSI connected properly?
Remedy:	Wrong fuser lamp - BUR - replace the fuser assembly

Error code:	122
Display:	Service Call 122: Error
Description:	Finisher Decurler Failure, Code 122 The level of the Decurler Cam Home Sensor did not change 4 seconds after the Decurler Cam Clutch has turned on.
Causes:	• Decurler Cam Clutch • Stacker Motor • Finisher Control Board
Remedy:	1 1. Rotate the actuator while running the Decurler Cam Position test in diagnostics. 2. Does the value change between H and L? Go to step 2. Troubleshoot using the transmissive sensor procedure. 2 Does the decurler cam clutch operate in diagnostics? Check for a mechanical problem with the decurler cam clutch drive. If no problem is found replace the clutch. Go to step 3. 3 Is +24 VDC present at P/J 849-1? Replace the decurler cam clutch. Go to step 4. 4 Is +24 VDC present at test point 5 on the finisher control board? Replace the finisher control board. Troubleshoot the +24 VDC interlock circuit. 5 Is +24 VDC present at P/J 847-11 with the Finisher Stacker Motor Down test running in diagnostics? Replace the stacker motor. Replace the finisher control board

Error code:	123
Display:	Service Call 123: Error
Description:	Finisher Set Clamp Failure, Code 123 The set clamp home sensor did not turn on within 2 seconds after the set clamp started operation.
Causes:	• Set Clamp Solenoid • Finisher Control Board
Remedy:	1 1. Check the Set Clamp home sensor in diagnostics. 2. Does the value change from H to L while rotating the actuator? Go to step 2. Use the transmissive Sensor procedure to diagnose and repair the sensor. 2 Does the solenoid energize when running the Set Clamp Paddle test in diagnostics? Go to step 3. Go to step 4. 3 1. Run the Eject Forward Test and then the Eject Release Test in diagnostics. 2. Does the set clamp paddle turn once? Replace the finisher control board. Go to step 4. 4 Is +24 VDC present at P848A-10? Go to step 5. Go to step 6. 5 Is +24 VDC present at P848A-11? Replace the finisher control board. Replace the set clamp solenoid. 6 Is +24 VDC present at test point 9 on the finisher control board? Replace the finisher control board. Troubleshoot and repair the +24 VDC interlock circuit.

Error code:	124
Display:	Service Call 124: Error
Description:	Finisher Communication Failure, Code 124
Remedy:	There are no diagnostic routines for problems involving serial communications. It is recommended that you address the following assemblies in this order: • Finisher Control Board • Engine Control Board • Perform continuity checks on any wiring harnesses involved.

Error code:	126
Display:	Turn power OFF and wait 126: Dew error
Description:	Fuser Error
Causes:	Sensor dew error detected.
Remedy:	Fuser open thermistor hot roll

Error code:	127
Display:	Contact the Service center. 127: Error
Description:	Fuser Error
Causes:	• Scanner motor defective (motor lead connected incorrectly) • MCU board defective (scanner motor control unit)
Remedy:	Fuser open thermistor BUR

Error code:	128
Display:	Service Call 128: Error
Description:	Fuser Error
Causes:	• Scanner motor defective • Overload on scanner mechanism • PSU-Eb board defective • MCU board defective (scanner motor control unit)
Remedy:	Fuser under temperature in standby - hot roll

Error code:	134
Display:	Service Call 134:Error
Description:	Fuser Error
Remedy:	Fuser lamp on too long hot roll

OKI B731dnw

Общие характеристики

Тип

Цветность печати

Область применения

Технология печати

Число страниц в месяц

Тип устройства

Макс. формат

Копир

Размещение

Телефон

Факс

Сканер

Печать фотографий

Принтер

Время разогрева

Двусторонняя печать

Система непрерывной подачи чернил

Пигментные чернила

Прямая печать

Печать без полей

Макс, разрешение для ч/б печати

Скорость ч/б печати

Время выхода первого отпечатка

Сканер

Слайд-адаптер

Отправка изображения по e-mail

Стандарт WIA

Стандарт TWAIN

Расходные материалы

Количество картриджей

Ресурс ч/б картриджа/тонера

Печать на:

Плотность бумаги

Факс

PC Fax

Цветной

Телефон

АОН

Caller ID

Проводная трубка

Автоответчик

Стандарт DECT

Спикерфон

Беспроводная трубка

Шрифты и языки управления

Языки управления

Количество установленных шрифтов

Лотки

Емкость лотка ручной подачи

Подача бумаги

Вывод бумаги

Финишер

Электронная сортировка

Степлер

Брошюровщик

Сортер

Сортировка со сдвигом

Интерфейсы

LPT

Инфракрасный порт

RS-232

Устройство для чтения карт памяти

FireWire (IEEE 1394)

Bluetooth

AirPrint

Wi-Fi

Ethernet (RJ-45)

Веб-интерфейс

Wi-Fi 802.11n

USB

Версия USB

Память/Процессор

Объем памяти

Макс, объем памяти

Частота процессора

Дополнительная информация

Экран

Работа от аккумулятора

Error code:	155
Display:	Service Call 155: Error
Description:	Misfeed at Tray 1 (MPT): Jam T1 Paper fed from Tray 1 (MPT) did not reach the Registration Sensor on time.
Causes:	• Feed Roller Assembly MPT, PL5.3.20 • Interlock Switch, PL9.1.11 • Registration Sensor, PL4.1.3 • Feed Solenoid, PL5.3.9 • Registration Roller Assembly, PL4.2.1 • Main Drive Assembly, PL8.1.2
Remedy:	1 Check the following for evidence of fault or damage: • Feed Roller Assembly MPT, PL5.3.20 • Tray 1 (MPT) • Registration Sensor, PL4.1.3 • Main Drive Assembly, PL8.1.2 Remove any foreign objects or paper debris from the paper path. Is there any damage? Replace any damaged or excessively worn parts. Go to Step 2. 2 Test the Registration Sensor. Run the Service Diagnostics Registration Sensor test. Does the sensor function correctly? Go to Step 6. Go to Step 3. 3 Check the Registration Sensor connection. Is the Registration Sensor connected to the harness? Go to Step 4. Connect the sensor. 4 Check all pins of the REGISNR Harness PL4.1.4 for continuity. 1. Disconnect P/J181 and P/J18. 2. Check continuity between J181 <=> J18. Go to Step 5. Replace the Registration Sensor Harness. 5 Check the Registration Sensor signal. Block the Registration Sensor. Verify the voltage between P/J18-3 <=> P/J18-2 on the Engine Control Board is 0 VDC. Replace Registration Sensor. Go to Step 6. 6 If possible, print a Test Print from Tray 1 (MPT). Does the Main Motor function properly? Go to Step 16 Go to Step 7 7 Test the Main Drive Assembly. Run the Service Diagnostics Main Motor test. Does the Main Motor turn? Replace the Engine Control Board. Go to Step 8. 8 Check for +24 V to the Main Drive Motor 1. Disconnect P/J481. 2. Close the Interlock Switch while testing. Is there +24 V across J481-10 <=> J481-8? Go to Step 12. Go to Step 9. 9 Test the Interlock Switch. Run the Service Diagnostics Interlock Switch test. Does the Interlock Switch function correctly? Go to Step 11. Go to Step 10. 10 Check for +5 V to the Interlock Switch Disconnect P/J161. Is there +5 V across P161-1 <=> P161-2? Replace the LVPS. Replace the Interlock Switch. 11 Check FAN/PHD/MOT Harness continuity. 1. Disconnect P/J48 and P/J481. 2. Check continuity between J48 <=> J481 Replace Main Drive Motor Replace FAN/ PHD/MOT Harness. 12 Check Turn Roller function. 1. Perform Steps 1 ~ 3 on. 2. Open and close the front door. 3. Observe the Turn Roller. Does the Turn Roller turn while the machine is warming up? Go to Step 16. Go to Step 13. 13 Test the Turn Clutch. 1. Run the Service Diagnostics Tray 1 (MPT) Turn Clutch test. 2. Close the Interlock Switch while testing. Does the Turn Clutch function normally? Check that the Clutch doesn’t slip. Check the gears for damage. Go to Step 14. 14 Check for +24 V to the Turn Clutch. 1. Disconnect P/J191. 2. Close the Interlock Switch while testing. Is there +24 V across P191-2 <=> ground? Go to Step 15. Replace the Engine Control Board. 15 Check Turn Clutch resistance. Disconnect P/J191. Is the resistance between J191-1 <=> J191-2 less than 200Ω? Go to Step 16. Replace the Turn Clutch (Part of the Registration Roller Assembly). 16 If possible, print a Test print from Tray 1 (MPT). Check the Feed Gear operation. Does the gear function normally? Check for damage or obstructions in the paper path. Go to Step 17. 17 Test the Feed Solenoid. 1. Close the Interlock Switch while testing. 2. Run the Service Diagnostics Tray 1 (MPT) Feed Solenoid test. Does the Feed Solenoid function normally? Check that the Feed Solenoid spring and stopper disengage correctly. Go to Step 18. 18 Check all pins on the FRONT/DUP Harness PL5.3.28 for continuity. 1. Disconnect P/J132 and P/J13. 2. Check continuity between J13 <=> P132. Go to Step 19. Replace the FRONT/DUP Harness Assembly. 19 Check Feed Solenoid resistance. Disconnect connector P/J132. Is the resistance between J132-1 <=> J132-2 less than 100Ω? Replace the Engine Control Board. Replace the Feed Solenoid.

Error code:	163
Display:	Service Call 163:Error
Description:	Motor
Remedy:	Magenta cartridge BLDC motor mfg. unknown - go to “163 error code” on page 2-65.

Error code:	166
Display:	Service Call 166:Error
Description:	An abnormality was detected with the power supply temperature thermistor. 01: The power supply thermistor is detected as shorted. 02: The power supply thermistor is detected as open. 03: The power supply thermistor indicates high temperature error. 04 : The power supply thermistor indicates low temperature error.
Causes:	01, 02: Does this error recur? Does this error recur? Does this error recur? 03: Does this error recur? Does this error recur? Does this error recur? 04: Does this error recur? Does this error recur? Does this error recur?
Remedy:	Does this error recur? Yes Power OFF/ON. Replace the printer control PCB.

Error code:	167
Display:	Service Call 167: Error
Description:	Motor
Causes:	Is the error message displayed? Does this error recur?
Remedy:	The incorrect configuration ID. See “Web oiler fuser kit installation” on page 4-88 to set configuration ID.

Error code:	168
Display:	Service Call 168: Error
Description:	Motor
Causes:	Is the error message displayed? Does this error recur?
Remedy:	Unknown manufacture type - perform “Motor Detect” on page 3-18. If you do not find the problem after performing the test, call your next level support.

Error code:	169
Display:	Service Call 169: Error
Description:	Motor
Causes:	Is the error message displayed? Does this error recur?
Remedy:	Mirror motor lock not achieved - black - go to “Printhead diagnostics” on page 3-1. Note: Do not adjust or replace any printhead before performing checks in “Printhead diagnostics” on page 3-1.

Error code:	190
Display:	Service Call 190: Error
Description:	System Memory Overflow
Remedy:	System Memory Overflow Power OFF/ON Replace CU PCB. (Replace EEPROM)

Error code:	209
Display:	Power On/off 209: DOWNLOAD ERROR
Description:	Custom Media Table Download Error Failed to download custom media table.
Remedy:	Failed to download custom media table. After turning ON the power again, try downloading again. (This process isn’t executed for regular operations, therefore, will not occur)

Error code:	231
Display:	Service Call 231: Error
Description:	FGATE OFF error: Bk • The PFGATE ON signal still asserts within 5 seconds after processing the image in normal job or MUSIC for end position [K]. • The PFGATE ON signal still asserts when the next job starts.
Causes:	• Defective ASIC (Lupus) • Poor connection between controller and EGB. • Defective EGB
Remedy:	1. Check the connection between the controller board and the BCU. 2. Replace the BCU. 3. Replace the controller board.

Error code:	250
Display:	Service Call 250: Error
Description:	Paper Jam Clear Paper Path Leave Job in Finisher area 5
Causes:	• Disconnected or defective harness to synchronizing detector for start position • Defective laser synchronizing detector for start position • Defective LDB
Remedy:	Primary: Paper is jammed in the MPF. Secondary: If sheets have been accumulated to be stapled when the jam is detected, the printer alternately flashes the primary and secondary messages indicating the accumulated sheets should not be removed during jam clearing. Note: When the secondary message is displayed, if the accumulated sheets are removed the printer will not reprint these sheets. Also if the print job is completed, the portion of the job printed after the jam will not be stapled. If removing the jammed media does not fix the problem, go to “250 Paper Jam” on page 2-78.