OKI C3400N

Рейтинг

Снят с производства

Тип устройства

Принтер

Технология печати

лазерная

Макс. формат

Число страниц в месяц

35000

Скорость печати A4

Цветность печати

цветная

Общие характеристики
Технология печати	лазерная
Тип	лазерный/светодиодный
Размещение	настольный
Цветность печати	цветная
Макс. формат	A4
Тип устройства	Принтер
Число страниц в месяц	35 000
Область применения	малый офис
Сканер
Факс
Телефон
Печать фотографий
Копир
Принтер
Количество цветов	4
Время разогрева	60
Печать без полей
Прямая печать
Двусторонняя печать
Пигментные чернила
Макс, разрешение для ч/б печати
По Y	600
По X	1 200
Скорость ч/б печати
A4	20
Время выхода первого отпечатка
Ч/б	10
Цветн,	12
Сканер
Стандарт WIA
Отправка изображения по e-mail
Стандарт TWAIN
Расходные материалы
Ресурс ч/б картриджа/тонера	1 500
Ресурс фотобарабана	15 000
Ресурс цветного картриджа/тонера	1 000
Количество картриджей	4
Печать на:
Фотобумаге
Пленках
Этикетках
Глянцевой бумаге
Матовой бумаге
Конвертах
CD/DVD
Рулоне
Карточках
Плотность бумаги
Максимальная	203
Минимальная	64
Факс
Цветной
Телефон
Беспроводная трубка
Спикерфон
Стандарт DECT
Автоответчик
Caller ID
АОН
Проводная трубка
Языки управления
PostScript 2
PostScript
PostScript 3
Лотки
Емкость лотка ручной подачи	1
Подача бумаги
Стандартная	250
Вывод бумаги
Стандартный	150
Финишер
Степлер
Сортировка со сдвигом
Сортер
Брошюровщик
Интерфейсы
Версия USB	2,0
Ethernet (RJ-45)
USB
FireWire (IEEE 1394)
RS-232
Инфракрасный порт
Bluetooth
LPT
Wi-Fi
Устройство для чтения карт памяти
Память/Процессор
Частота процессора	200
Макс, объем памяти	288
Объем памяти	32
Дополнительная информация
Мин. системные требования	Intel Pentium II
Поддержка ОС
DOS
Windows
Mac OS
Linux
Потребляемая мощность
В режиме ожидания	100
При работе	980
Уровень шума
В режиме ожидания	37
При работе	51
Габариты
Ширина	372
Глубина	478
Вес	21
Высота	290

Модули

(Детали корпуса)

(Внутренние компоненты)

(Электронные компоненты)

Детали None

Деталь:	Face-down paper delivery assembly (M806)
Парткод:	43206101
Цена:	4 000 ₽

Деталь:	MAIN CONTROLLER PCB ASSY, L6
Парткод:	43087201

Деталь:	Наименование модели (пластиковая накладка)
Парткод:	43191802

Деталь:	Face-down paper delivery assembly (M806)
Парткод:	43206101
Цена:	4 000 ₽

Деталь:	MAIN CONTROLLER PCB ASSY, L6
Парткод:	43087201

Деталь:	Наименование модели (пластиковая накладка)
Парткод:	43191802

Деталь:	Face-down paper delivery assembly (M806)
Парткод:	43206101
Цена:	4 000 ₽

Деталь:	MAIN CONTROLLER PCB ASSY, L6
Парткод:	43087201

Деталь:	Наименование модели (пластиковая накладка)
Парткод:	43191802

Коды ошибок

001

002 ... 007

020

025

030

031

036

040

042, 043, 045

052

070

072

073

074, 075

081

104

106

120

121

122

123

124

126

127

131 ... 134

140

150 ... 153

154

155

160 ... 163

167

168

169

170, 171

172, 173

174

175

176, 177

190

200 ... 202

203 ... 214

209

230

231

240

901, 902

903, 904

923

Описание

Парткод

Название

OKI Термоблок (печка) 220V

OKI Транспортный ремень

OKI (43459329) Тонер-картридж желтый повышенной емкости

OKI (43459330) Тонер-картридж пурпурный повышенной емкости

OKI (43459331) Тонер-картридж голубой повышенной емкости

OKI (43459332) Тонер-картридж черный повышенной емкости

OKI (43459433) Тонер-картридж желтый

OKI (43459434) Тонер-картридж пурпурный

OKI (43459435) Тонер-картридж голубой

OKI (43459436) Тонер-картридж черный

OKI Фотобарабан желтый

OKI Фотобарабан пурпурный

OKI Фотобарабан голубой

OKI Фотобарабан черный

Error code:	001
Display:	Service Call 001: Error
Description:	Leading edge of the recording paper fails to reach the Timing Sensor. (1st Cassette)
Causes:	Recording paper jam. Timing Sensor abnormal.
Remedy:	Is the error display reproducible? Power OFF/ON Replace CU PCB. (Must replace EEPROM)

Error code:	002 ... 007
Display:	Service Call Power off/on nnn: Fatal Error PC: nnnnnnnn LR: nnnnnnnn FR: nnnnnnnn 002: Error to 007: Error
Description:	This stems from a variety of causes.For analyzing causes, record three numbers (called program counting value) indicated below LCD column and a printer firmware version.
Causes:	Does this error message reappear?
Remedy:	Record three digital numbers below LCD column. Restart with OFF/ON? Does an error occur in a particular print data? Is the error display reproducible? Is the error display reproducible? Is the error display reproducible? Notify three digital numbers below LCD column and F/W version. Check if it occurs depending on a print data. Request for print data investigation. Change RAM DIMM or ROM DIMM. Replace CU PCB. (Must replace EEPROM) Initialize EEPROM. Re-execute Network setup, such as user setup etc. for use. Change the printer.

Error code:	020
Display:	Service Call 020: Error
Description:	CU ROM Hash Check Error 1
Causes:	Is program ROM DIMM set properly? Is error recovered by replacing program ROM DIMM?
Remedy:	Reset program ROM DIMM. Replace program ROM DIMM. Replace TIG board. (Replace EEPROM)

Error code:	025
Display:	Service Call 025: Error
Description:	CU Font ROM Hash Error1 Detected a Font Data hash check error.
Causes:	Detected a Font ROM_DIMM hash check error. (Japan Model only)
Remedy:	Detected a Font Data hash check error. (Japan Model only) Replace CU PCB. (Must replace EEPROM)

Error code:	030
Display:	Service Call 030: Error
Description:	CU Slot1 DIMM RAM Check Error
Causes:	Is subject RAM DIMM set properly? Is error recovered by replacing subject ROM DIMM?
Remedy:	Reset subject RAM DIMM. Replace RAM DIMM. Replace TIG board. (Replace EEPROM)

Error code:	031
Display:	Service Call 031: Error
Description:	CU Slot2 DIMM RAM Check Error
Causes:	Is subject RAM DIMM set properly? Is error recovered by replacing subject ROM DIMM?
Remedy:	Reset subject RAM DIMM. Replace RAM DIMM. Replace TIG board. (Replace EEPROM)

Error code:	036
Display:	Service Call 036: Error
Description:	Slot2 RAM Spec Error. The CU RAM Slot2 DIMM specification is not supported.
Causes:	Is RAM DIMM genuine? Is subject RAM DIMM gap setting proper? Is error recovered by replacing subject ROM DIMM?
Remedy:	Use genuine RAM DIMM. Reset subject RAM DIMM. Replace RAM DIMM. Replace TIG board. (Replace EEPROM)

Error code:	040
Display:	Service Call 040: Error
Description:	CU EEPROM Error
Causes:	Is error recovered by replacing EEPROM on CU board?
Remedy:	Replace EEPROM. (Recover user environment.) Replace TIG board. (Replace EEPROM)

Error code:	052
Display:	Power Off/on 052: Error
Description:	Image Processor Driver Error
Causes:	Does this error message reappear?
Remedy:	Is the error display reproducible? Power OFF/ON Replace CU PCB. (Replace EEPROM)

Error code:	070
Display:	Service Call 070: Error
Description:	CANT_HAPPEN PS firmware fault detected.
Causes:	Confirm that error is recovered by turning power OFF/ON.
Remedy:	Replace TIG board. (Replace EEPROM.)

Error code:	072
Display:	Service Call 072: Error
Description:	Engine communication error I/F error between PU-CU.
Causes:	Is CU assembly set properly? Is error recovered by replacing TIG board?
Remedy:	Set properly. Replace TIG board. (Replace EEPROM.) Replace PU board.

Error code:	073
Display:	Reboot the printer. 073: Error xxxxxxxx
Description:	Video Error Error is detected when expanding the video data. (Illegal data is received.)
Remedy:	Is the CU assembly installed normally? Does this error recur? Re-install the CU assembly normally. Change the PC with another PC having high specifications, or alternately reduce resolution power and execute the print again. Replace the CU board. Replace the interface cable. Re-install the PC Printer driver. Is the CU assembly installed normally? Does this error recur? Does the error depend on print Data? Re-install the CU assembly normally. Execute the print again. Print any other data. Replace the CU board. Send the data to design division and request analysis of the data.

Error code:	081
Display:	Service Call 081: Error
Description:	Parameter Match Check Error
Remedy:	Normal Read/Write not possible with EEPROM or Flash. If the condition does not change replace CU PCB.

Error code:	104
Display:	Service Call 104: Error
Description:	Developer Motor Failure The Developer Motor rotation signal indicates that the motor is no longer operational.
Causes:	• Developer Drive Assembly, PL8.1.1 • Engine Control Board, PL9.1.16 • Interlock Switch, PL9.1.11 • FAN/PHD/MOT Harness, PL10.1.9
Remedy:	1 Check the Developer Drive Assembly for damage. Are any parts of the Developer Drive Assembly damaged or excessively worn? Replace the Developer Drive Assy. Go to Step 2. 2 Check the Developer Motor connection. Is P/J491 connected to the harness? Go to Step 3. Reconnect the Developer Motor. 3 Test the Developer Motor. 1. Close the Interlock Switch while testing. 2. Run the Service Diagnostics Developer Motor test. Does the motor operate? Go to Step 5. Go to Step 4. 4 Check for +24 V to the Developer Motor. Is the +24 V across P/J491-1 <=> P/J 481-5? Go to Step 6. Go to Step 5. 5 Test the Interlock Switch. Run the Service Diagnostics Interlock Switch test. Does the switch function correctly? Go to Step 6. Replace the Interlock Switch. 6 Check all pins on the FAN/PHD/MOT Harness PL10.1.9 for continuity. 1. Disconnect P/J48 and P/J491. 2. Check continuity between J48 <=> J491. Replace the Engine Control Board. Replace the FAN/PHD/MOT Harness.

Error code:	106
Display:	Service Call 106: Error
Description:	Motor Failure One of the primary drive motors has failed.
Causes:	• Main Drive Assembly, PL8.1.2 • Developer Drive Assembly, PL8.1.1 • Fuser Drive Assembly, PL5.2.25 • Engine Control Board, PL9.1.16 • Interlock Switch, PL9.1.11
Remedy:	1 Check the motors. Run the Service Diagnostics motor tests to determine the failed part. Is the failed part the Main Drive Motor? Go to. Test the Fuser Motor. 2 Is the failed part the Fuser Drive Motor? Go to. Test the Developer Motor. 3 Is the failed part the Developer Drive Motor? Go to. Replace the Engine Control Board.

Error code:	120
Display:	Service Call 120: Error
Description:	Fuser Error
Causes:	1) Is fan in PU unit operating? 2) Error reoccurs after replacing fan motor.
Remedy:	Wrong fuser lamp - hot roll - replace the fuser assembly. See “Fuser assembly”

Error code:	122
Display:	Service Call 122: Error
Description:	Finisher Decurler Failure, Code 122 The level of the Decurler Cam Home Sensor did not change 4 seconds after the Decurler Cam Clutch has turned on.
Causes:	• Decurler Cam Clutch • Stacker Motor • Finisher Control Board
Remedy:	1 1. Rotate the actuator while running the Decurler Cam Position test in diagnostics. 2. Does the value change between H and L? Go to step 2. Troubleshoot using the transmissive sensor procedure. 2 Does the decurler cam clutch operate in diagnostics? Check for a mechanical problem with the decurler cam clutch drive. If no problem is found replace the clutch. Go to step 3. 3 Is +24 VDC present at P/J 849-1? Replace the decurler cam clutch. Go to step 4. 4 Is +24 VDC present at test point 5 on the finisher control board? Replace the finisher control board. Troubleshoot the +24 VDC interlock circuit. 5 Is +24 VDC present at P/J 847-11 with the Finisher Stacker Motor Down test running in diagnostics? Replace the stacker motor. Replace the finisher control board

Error code:	123
Display:	Service Call 123: Error
Description:	Finisher Set Clamp Failure, Code 123 The set clamp home sensor did not turn on within 2 seconds after the set clamp started operation.
Causes:	• Set Clamp Solenoid • Finisher Control Board
Remedy:	1 1. Check the Set Clamp home sensor in diagnostics. 2. Does the value change from H to L while rotating the actuator? Go to step 2. Use the transmissive Sensor procedure to diagnose and repair the sensor. 2 Does the solenoid energize when running the Set Clamp Paddle test in diagnostics? Go to step 3. Go to step 4. 3 1. Run the Eject Forward Test and then the Eject Release Test in diagnostics. 2. Does the set clamp paddle turn once? Replace the finisher control board. Go to step 4. 4 Is +24 VDC present at P848A-10? Go to step 5. Go to step 6. 5 Is +24 VDC present at P848A-11? Replace the finisher control board. Replace the set clamp solenoid. 6 Is +24 VDC present at test point 9 on the finisher control board? Replace the finisher control board. Troubleshoot and repair the +24 VDC interlock circuit.

Error code:	124
Display:	Service Call 124: Error
Description:	Finisher Communication Failure, Code 124
Remedy:	There are no diagnostic routines for problems involving serial communications. It is recommended that you address the following assemblies in this order: • Finisher Control Board • Engine Control Board • Perform continuity checks on any wiring harnesses involved.

Error code:	121
Display:	Service Call 121: Error
Description:	Fuser Error
Causes:	Is cable between PU board andhighvoltage power LSI connected properly?
Remedy:	Wrong fuser lamp - BUR - replace the fuser assembly

Error code:	126
Display:	Turn power OFF and wait 126: Dew error
Description:	Fuser Error
Causes:	Sensor dew error detected.
Remedy:	Fuser open thermistor hot roll

Error code:	127
Display:	Contact the Service center. 127: Error
Description:	Fuser Error
Causes:	• Scanner motor defective (motor lead connected incorrectly) • MCU board defective (scanner motor control unit)
Remedy:	Fuser open thermistor BUR

Error code:	140
Display:	SVC 140 ERROR
Description:	Motor
Remedy:	DC motor accel stall - staging - replace the Staging motor. If this does not fix the problem, replace the “System board”

Error code:	154
Display:	Service Call 154: Error
Description:	Jam at Registration Roller: Jam RR The Registration Sensor indicates that paper did not reach the sensor on time or that paper remains in the Registration Chute.
Causes:	• Registration Sensor, PL4.1.3 • Registration Sensor Actuator, PL4.1.1 • Registration Roller Assembly, PL4.2.1
Remedy:	1 Check the following for damage. • Registration Sensor Actuator, PL4.1.1 • Registration Roller Assembly, PL4.2.1 Is there any damage? Clean or replace as needed. Go to Step 2. 2 Test the Registration Sensor. Run the Service Diagnostics Registration Sensor test. Does the sensor function correctly? Go to Step 6. Go to Step 3. 3 Check the Registration Sensor connection. Is the Registration Sensor connected to the harness? Go to Step 4. Reconnect. 4 Check all pins on the REGISNS Harness PL 4.1.4 for continuity. 1. Disconnect P/J181 and P/J18. 2. Check continuity between J181 <=> J18. Go to Step 5. Replace the Registration Sensor Harness. 5 Check the Registration Sensor signal. Block the Registration Sensor. Verify the voltage between P/J18-3 <=> P/J18-2 on the Engine Control Board is 0 VDC. Go to Step 6. Replace the Registration Sensor. 6 Test the Registration Clutch. 1. Close the Interlock Switch while testing. 2. Run the Service Diagnostics Registration Clutch test. Does the clutch function correctly? Go to Step 8. Go to Step 7. 7 Check the Registration Clutch resistance. Disconnect connector P/J192. Is the resistance between J192-1 <=> J192-2 less than 200ƒ¶? Go to Step 8. Replace the Registration Clutch (Part of the Registration Roller Assembly) 8 Check for +24 V to the Registration Clutch. 1. Disconnect P/J192. 2. Close the Interlock Switch while testing. Is there +24 V across P192-3 <=> ground? Replace the Registration Chute. Replace the Engine Control Board.

Error code:	155
Display:	Service Call 155: Error
Description:	Misfeed at Tray 1 (MPT): Jam T1 Paper fed from Tray 1 (MPT) did not reach the Registration Sensor on time.
Causes:	• Feed Roller Assembly MPT, PL5.3.20 • Interlock Switch, PL9.1.11 • Registration Sensor, PL4.1.3 • Feed Solenoid, PL5.3.9 • Registration Roller Assembly, PL4.2.1 • Main Drive Assembly, PL8.1.2
Remedy:	1 Check the following for evidence of fault or damage: • Feed Roller Assembly MPT, PL5.3.20 • Tray 1 (MPT) • Registration Sensor, PL4.1.3 • Main Drive Assembly, PL8.1.2 Remove any foreign objects or paper debris from the paper path. Is there any damage? Replace any damaged or excessively worn parts. Go to Step 2. 2 Test the Registration Sensor. Run the Service Diagnostics Registration Sensor test. Does the sensor function correctly? Go to Step 6. Go to Step 3. 3 Check the Registration Sensor connection. Is the Registration Sensor connected to the harness? Go to Step 4. Connect the sensor. 4 Check all pins of the REGISNR Harness PL4.1.4 for continuity. 1. Disconnect P/J181 and P/J18. 2. Check continuity between J181 <=> J18. Go to Step 5. Replace the Registration Sensor Harness. 5 Check the Registration Sensor signal. Block the Registration Sensor. Verify the voltage between P/J18-3 <=> P/J18-2 on the Engine Control Board is 0 VDC. Replace Registration Sensor. Go to Step 6. 6 If possible, print a Test Print from Tray 1 (MPT). Does the Main Motor function properly? Go to Step 16 Go to Step 7 7 Test the Main Drive Assembly. Run the Service Diagnostics Main Motor test. Does the Main Motor turn? Replace the Engine Control Board. Go to Step 8. 8 Check for +24 V to the Main Drive Motor 1. Disconnect P/J481. 2. Close the Interlock Switch while testing. Is there +24 V across J481-10 <=> J481-8? Go to Step 12. Go to Step 9. 9 Test the Interlock Switch. Run the Service Diagnostics Interlock Switch test. Does the Interlock Switch function correctly? Go to Step 11. Go to Step 10. 10 Check for +5 V to the Interlock Switch Disconnect P/J161. Is there +5 V across P161-1 <=> P161-2? Replace the LVPS. Replace the Interlock Switch. 11 Check FAN/PHD/MOT Harness continuity. 1. Disconnect P/J48 and P/J481. 2. Check continuity between J48 <=> J481 Replace Main Drive Motor Replace FAN/ PHD/MOT Harness. 12 Check Turn Roller function. 1. Perform Steps 1 ~ 3 on. 2. Open and close the front door. 3. Observe the Turn Roller. Does the Turn Roller turn while the machine is warming up? Go to Step 16. Go to Step 13. 13 Test the Turn Clutch. 1. Run the Service Diagnostics Tray 1 (MPT) Turn Clutch test. 2. Close the Interlock Switch while testing. Does the Turn Clutch function normally? Check that the Clutch doesn’t slip. Check the gears for damage. Go to Step 14. 14 Check for +24 V to the Turn Clutch. 1. Disconnect P/J191. 2. Close the Interlock Switch while testing. Is there +24 V across P191-2 <=> ground? Go to Step 15. Replace the Engine Control Board. 15 Check Turn Clutch resistance. Disconnect P/J191. Is the resistance between J191-1 <=> J191-2 less than 200Ω? Go to Step 16. Replace the Turn Clutch (Part of the Registration Roller Assembly). 16 If possible, print a Test print from Tray 1 (MPT). Check the Feed Gear operation. Does the gear function normally? Check for damage or obstructions in the paper path. Go to Step 17. 17 Test the Feed Solenoid. 1. Close the Interlock Switch while testing. 2. Run the Service Diagnostics Tray 1 (MPT) Feed Solenoid test. Does the Feed Solenoid function normally? Check that the Feed Solenoid spring and stopper disengage correctly. Go to Step 18. 18 Check all pins on the FRONT/DUP Harness PL5.3.28 for continuity. 1. Disconnect P/J132 and P/J13. 2. Check continuity between J13 <=> P132. Go to Step 19. Replace the FRONT/DUP Harness Assembly. 19 Check Feed Solenoid resistance. Disconnect connector P/J132. Is the resistance between J132-1 <=> J132-2 less than 100Ω? Replace the Engine Control Board. Replace the Feed Solenoid.

Error code:	167
Display:	Service Call 167: Error
Description:	Motor
Causes:	Is the error message displayed? Does this error recur?
Remedy:	The incorrect configuration ID. See “Web oiler fuser kit installation” on page 4-88 to set configuration ID.

Error code:	168
Display:	Service Call 168: Error
Description:	Motor
Causes:	Is the error message displayed? Does this error recur?
Remedy:	Unknown manufacture type - perform “Motor Detect” on page 3-18. If you do not find the problem after performing the test, call your next level support.

Error code:	169
Display:	Service Call 169: Error
Description:	Motor
Causes:	Is the error message displayed? Does this error recur?
Remedy:	Mirror motor lock not achieved - black - go to “Printhead diagnostics” on page 3-1. Note: Do not adjust or replace any printhead before performing checks in “Printhead diagnostics” on page 3-1.

Error code:	174
Display:	Contact the Service center. 174: Error
Description:	Motor
Causes:	Does this error recur?
Remedy:	Mirror motor lost lock - magenta - go to “Printhead diagnostics” on page 3-1. Note: Do not adjust or replace any printhead before performing checks in “Printhead diagnostics” on page 3-1.

OKI C3400N

Общие характеристики

Технология печати

Тип

Размещение

Цветность печати

Макс. формат

Тип устройства

Число страниц в месяц

Область применения

Сканер

Факс

Телефон

Печать фотографий

Копир

Принтер

Количество цветов

Время разогрева

Печать без полей

Прямая печать

Двусторонняя печать

Пигментные чернила

Макс, разрешение для ч/б печати

Скорость ч/б печати

Время выхода первого отпечатка

Сканер

Стандарт WIA

Отправка изображения по e-mail

Стандарт TWAIN

Расходные материалы

Ресурс ч/б картриджа/тонера

Ресурс фотобарабана

Ресурс цветного картриджа/тонера

Количество картриджей

Печать на:

Плотность бумаги

Факс

Цветной

Телефон

Беспроводная трубка

Спикерфон

Стандарт DECT

Автоответчик

Caller ID

АОН

Проводная трубка

Языки управления

Лотки

Емкость лотка ручной подачи

Подача бумаги

Вывод бумаги

Финишер

Степлер

Сортировка со сдвигом

Сортер

Брошюровщик

Интерфейсы

Версия USB

Ethernet (RJ-45)

USB

FireWire (IEEE 1394)

RS-232

Инфракрасный порт

Bluetooth

LPT

Wi-Fi

Устройство для чтения карт памяти

Память/Процессор

Частота процессора

Макс, объем памяти

Объем памяти

Дополнительная информация

Мин. системные требования

Поддержка ОС

Потребляемая мощность

Уровень шума

Габариты

Ширина

Глубина

Вес

Error code:	175
Display:	Contact the Service center. 175: Error Note)
Description:	Motor
Causes:	Does this error recur?
Remedy:	Mirror motor lock not achieved - yellow - go to “Printhead diagnostics” on page 3-1. Note: Do not adjust or replace any printhead before performing checks in “Printhead diagnostics” on page 3-1.

Error code:	190
Display:	Service Call 190: Error
Description:	System Memory Overflow
Remedy:	System Memory Overflow Power OFF/ON Replace CU PCB. (Replace EEPROM)

Error code:	209
Display:	Power On/off 209: DOWNLOAD ERROR
Description:	Custom Media Table Download Error Failed to download custom media table.
Remedy:	Failed to download custom media table. After turning ON the power again, try downloading again. (This process isn’t executed for regular operations, therefore, will not occur)

Error code:	230
Display:	Service Call 230: Error
Description:	Paper Jam Clear Paper Path Leave Job in Finisher area 5
Causes:	• Defective ASIC (Lupus) • Poor connection between controller and EGB. • Defective EGB
Remedy:	Primary: Paper has most likely jammed in the duplex option. Remove the duplex tray to access the jam. Secondary: If sheets have been accumulated to be stapled when the jam is detected, the printer alternately flashes the primary and secondary messages indicating the accumulated sheets should not be removed during jam clearing. Note: When the secondary message is displayed, if the accumulated sheets are removed the printer will not reprint these sheets. Also if the print job is completed, the portion of the job printed after the jam will not be stapled. If removing the jammed media does not fix the problem, go to “230 Paper Jam” on page 2-74.

Error code:	231
Display:	Service Call 231: Error
Description:	FGATE OFF error: Bk • The PFGATE ON signal still asserts within 5 seconds after processing the image in normal job or MUSIC for end position [K]. • The PFGATE ON signal still asserts when the next job starts.
Causes:	• Defective ASIC (Lupus) • Poor connection between controller and EGB. • Defective EGB
Remedy:	1. Check the connection between the controller board and the BCU. 2. Replace the BCU. 3. Replace the controller board.

Error code:	240
Display:	Service call 240: Error
Description:	LD error
Causes:	The IPU (EGB) detects a problem at the LD unit.
Remedy:	• Worn-out LD • Disconnected or broken harness of the LD. 1. Replace the laser optics unit.

Error code:	923
Display:	Power Off/on 923: Error
Description:	Fuser Error
Remedy:	Fuser is too hot during printing or when printer is idle. 1 Fuser lamp (incorrect lamp/ 925 Service Error) Install the correct voltage and wattage lamp or fuser assembly. See “Fuser assembly removal”. If the correct fuser lamp is installed and the 925 error remains, the fuser may have reached standby temperature too quickly. Check that the line voltage is not exceeding the maximum rating for the printer. 2 Fuser lamp fuser top cover assembly Observe the lamp through the left side frame. If the lamp does not come on, do the following: • Remove the redrive assembly. • Remove the fuser assembly, disconnect the LVPS to fuser AC cable from the fuser assembly, and remove the fuser. See “Fuser assembly removal” • Verify that the lamp is installed correctly. If correct, check the continuity of the fuser top cover assembly by verifying the lamp contacts on the right contact assembly. If incorrect, check continuity of the fuser lamp. If incorrect, replace the lamp. If correct, replace the fuser top cover assembly. 3 LVPS LVPS to fuser AC cable CAUTION: When taking measurements for AC power, observe all safety precautions. Measure the AC line voltage between the two connectors on the fuser end of the LVPS to fuser AC cable. If the voltage is incorrect, turn the power off, and remove the LVPS. Measure the AC line voltage between pins CN1-1 and CN1-3 on the board. If correct, check the continuity of the LVPS to fuser AC cable. If incorrect, replace the cable. If the AC line voltage at CN1 is incorrect, check fuse F2. If the fuse is blown, replace the fuse. If the fuse is not blown, replace the LVPS assembly.