OKI MC360

Рейтинг

Снят с производства

Тип устройства

МФУ

Технология печати

светодиодная

Макс. формат

Число страниц в месяц

35000

Скорость печати A4

Цветность печати

цветная

Общие характеристики
Макс. формат	A4
Размещение	настольный
Цветность печати	цветная
Технология печати	светодиодная
Число страниц в месяц	35 000
Тип устройства	МФУ
Печать фотографий
Телефон
Сканер
Копир
Факс
Область применения	малый офис
Тип	лазерный/светодиодный
Принтер
Время разогрева	60
Количество цветов	4
Прямая печать
Печать без полей
Двусторонняя печать
Пигментные чернила
Макс, разрешение для ч/б печати
По Y	600
По X	1 200
Скорость ч/б печати
A4	20
Скорость цветной печати
A4	6
Время выхода первого отпечатка
Цветн,	12
Ч/б	10
Копир
Макс, количество копий за цикл	99
Время выхода первой копии	17
Значение масштаба
Минимальное	0,25
Максимальное	4
Макс, разрешение (ч/б)
По X	600
По Y	600
Скорость цветного копирования
A4	16
Сканер
Отправка изображения по e-mail
Стандарт TWAIN
Слайд-адаптер
Устройство автоподачи оригиналов	одностороннее
Глубина цвета	48 бит
Емкость устройства автоподачи оригиналов	50
Тип сканера	планшетный/протяжный
Макс. формат оригинала	A4
Разрешение сканера
По Y	4 800
По Х	4 800
Расходные материалы
Количество картриджей	4
Ресурс фотобарабана	20 000
Ресурс цветного картриджа/тонера	2 500
Ресурс ч/б картриджа/тонера	2 500
Печать на:
Этикетках
Глянцевой бумаге
Карточках
Матовой бумаге
Пленках
Конвертах
CD/DVD
Рулоне
Плотность бумаги
Минимальная	64
Максимальная	203
Факс
Память	200
Макс, скорость передачи данных	33,6 Кбит/с
Телефон
Caller ID
АОН
Проводная трубка
Беспроводная трубка
Спикерфон
Стандарт DECT
Автоответчик
Языки управления
PCL 6
PostScript 3
PostScript
PCL 5e
PCL 5c
PostScript 2
PPDS
Лотки
Емкость лотка ручной подачи	1
Подача бумаги
Максимальная	251
Стандартная	251
Вывод бумаги
Максимальный	150
Стандартный	150
Финишер
Сортер
Степлер
Брошюровщик
Интерфейсы
Ethernet (RJ-45)
USB
FireWire (IEEE 1394)
LPT
Wi-Fi
Инфракрасный порт
RS-232
Bluetooth
Устройство для чтения карт памяти
Веб-интерфейс
Версия USB	2,0
Память/Процессор
Частота процессора	266
Объем памяти	128
Макс, объем памяти	320
Дополнительная информация
Экран
Поддержка ОС
Mac OS
Windows
DOS
Потребляемая мощность
В режиме ожидания	30
При работе	400
Уровень шума
В режиме ожидания	39
При работе	53
Габариты
Ширина	447
Вес	29
Глубина	547
Высота	521

Коды ошибок

002 ... 005

030

031

040

041

042, 043

072

073

074, 075

081

104

105

106

121

123

124

126

127

131 ... 134

140 ... 142

150 ... 153

154

155

160 ... 163

167

168

169

170, 171

172, 173

174

175

176, 177

190

200, 201, 202

203 ... 214

209

230

231

240

905, 906

907

908

923

980

981

F0C, FFE, FFF

Описание

Парткод

Название

OKI Термоблок (печка) 220V

OKI Транспортный ремень

OKI (43459324) Тонер-картридж черный

OKI (43459369) Тонер-картридж желтый

OKI (43459370) Тонер-картридж пурпурный

OKI (43459371) Тонер-картридж голубой

OKI Блок фотобарабана желтый

OKI Блок фотобарабана пурпурный

OKI Блок фотобарабана голубой

OKI Блок фотобарабана черный

Error code:	002 ... 005
Display:	Restart the printer. 002: Error~ 005: Error
Description:	CPU Exception
Remedy:	Does the error display recur? If the RAM DIMM is installed, remove it and turn off the power of the printer and back on. Replace the CU board. Re-install the RAM DIMM. Replace the RAM DIMM.

Error code:	030
Display:	Service Call 030: Error
Description:	CU Slot1 DIMM RAM Check Error
Causes:	Is subject RAM DIMM set properly? Is error recovered by replacing subject ROM DIMM?
Remedy:	Reset subject RAM DIMM. Replace RAM DIMM. Replace TIG board. (Replace EEPROM)

Error code:	031
Display:	Service Call 031: Error
Description:	CU Slot2 DIMM RAM Check Error
Causes:	Is subject RAM DIMM set properly? Is error recovered by replacing subject ROM DIMM?
Remedy:	Reset subject RAM DIMM. Replace RAM DIMM. Replace TIG board. (Replace EEPROM)

Error code:	040
Display:	Service Call 040: Error
Description:	CU EEPROM Error
Causes:	Is error recovered by replacing EEPROM on CU board?
Remedy:	Replace EEPROM. (Recover user environment.) Replace TIG board. (Replace EEPROM)

Error code:	041
Display:	Service Call 041: Error
Description:	CU Flash Error Flash ROM error on CU board.
Causes:	Does error display reappear?
Remedy:	Replace TIG board. (Replace EEPROM.)

Error code:	072
Display:	Service Call 072: Error
Description:	Engine communication error I/F error between PU-CU.
Causes:	Is CU assembly set properly? Is error recovered by replacing TIG board?
Remedy:	Set properly. Replace TIG board. (Replace EEPROM.) Replace PU board.

Error code:	073
Display:	Reboot the printer. 073: Error xxxxxxxx
Description:	Video Error Error is detected when expanding the video data. (Illegal data is received.)
Remedy:	Is the CU assembly installed normally? Does this error recur? Re-install the CU assembly normally. Change the PC with another PC having high specifications, or alternately reduce resolution power and execute the print again. Replace the CU board. Replace the interface cable. Re-install the PC Printer driver. Is the CU assembly installed normally? Does this error recur? Does the error depend on print Data? Re-install the CU assembly normally. Execute the print again. Print any other data. Replace the CU board. Send the data to design division and request analysis of the data.

Error code:	081
Display:	Service Call 081: Error
Description:	Parameter Match Check Error
Remedy:	Normal Read/Write not possible with EEPROM or Flash. If the condition does not change replace CU PCB.

Error code:	104
Display:	Service Call 104: Error
Description:	Developer Motor Failure The Developer Motor rotation signal indicates that the motor is no longer operational.
Causes:	• Developer Drive Assembly, PL8.1.1 • Engine Control Board, PL9.1.16 • Interlock Switch, PL9.1.11 • FAN/PHD/MOT Harness, PL10.1.9
Remedy:	1 Check the Developer Drive Assembly for damage. Are any parts of the Developer Drive Assembly damaged or excessively worn? Replace the Developer Drive Assy. Go to Step 2. 2 Check the Developer Motor connection. Is P/J491 connected to the harness? Go to Step 3. Reconnect the Developer Motor. 3 Test the Developer Motor. 1. Close the Interlock Switch while testing. 2. Run the Service Diagnostics Developer Motor test. Does the motor operate? Go to Step 5. Go to Step 4. 4 Check for +24 V to the Developer Motor. Is the +24 V across P/J491-1 <=> P/J 481-5? Go to Step 6. Go to Step 5. 5 Test the Interlock Switch. Run the Service Diagnostics Interlock Switch test. Does the switch function correctly? Go to Step 6. Replace the Interlock Switch. 6 Check all pins on the FAN/PHD/MOT Harness PL10.1.9 for continuity. 1. Disconnect P/J48 and P/J491. 2. Check continuity between J48 <=> J491. Replace the Engine Control Board. Replace the FAN/PHD/MOT Harness.

Error code:	105
Display:	Service Call 105: Error
Description:	Main Motor Failure The Main Motor rotation signal indicates that the motor is no longer operational.
Causes:	• Main Drive Assembly, PL8.1.2 • Engine Control Board, PL9.1.16 • FAN/PHD/MOT Harness, PL10.1.9
Remedy:	1 Check the Main Drive Assembly for damage. Are any parts damaged? Replace the Main Drive Assembly. Go to Step 2. 2 Check the Main Motor connection. Is P/J481 connected to the harness? Go to Step 3. Reconnect the Main Motor. 3 Test the Main Motor. 1. Close the Interlock Switch while testing. 2. Run the Service Diagnostics Main Motor test. Does the motor operate? Go to Step 5. Go to Step 4. 4 Check for +24 V to the Main Motor. Is there +24 V across P/J481-10 <=> P/J 481-8? Go to Step 6. Go to Step 5. 5 Test the Interlock Switch. Run the Service Diagnostics Interlock Switch test. Does the switch function correctly? Go to Step 6. Replace the Interlock Switch. 6 Check all pins on the FAN/PHD/MOT Harness, PL10.1.9 for continuity. 1. Disconnect P/J48 and P/J481. 2. Check continuity between J48 <=> J481. Replace the Engine Control Board. Replace the FAN/PHD/MOT Harness.

Error code:	106
Display:	Service Call 106: Error
Description:	Motor Failure One of the primary drive motors has failed.
Causes:	• Main Drive Assembly, PL8.1.2 • Developer Drive Assembly, PL8.1.1 • Fuser Drive Assembly, PL5.2.25 • Engine Control Board, PL9.1.16 • Interlock Switch, PL9.1.11
Remedy:	1 Check the motors. Run the Service Diagnostics motor tests to determine the failed part. Is the failed part the Main Drive Motor? Go to. Test the Fuser Motor. 2 Is the failed part the Fuser Drive Motor? Go to. Test the Developer Motor. 3 Is the failed part the Developer Drive Motor? Go to. Replace the Engine Control Board.

Error code:	121
Display:	Service Call 121: Error
Description:	Fuser Error
Causes:	Is cable between PU board andhighvoltage power LSI connected properly?
Remedy:	Wrong fuser lamp - BUR - replace the fuser assembly

Error code:	123
Display:	Service Call 123: Error
Description:	Finisher Set Clamp Failure, Code 123 The set clamp home sensor did not turn on within 2 seconds after the set clamp started operation.
Causes:	• Set Clamp Solenoid • Finisher Control Board
Remedy:	1 1. Check the Set Clamp home sensor in diagnostics. 2. Does the value change from H to L while rotating the actuator? Go to step 2. Use the transmissive Sensor procedure to diagnose and repair the sensor. 2 Does the solenoid energize when running the Set Clamp Paddle test in diagnostics? Go to step 3. Go to step 4. 3 1. Run the Eject Forward Test and then the Eject Release Test in diagnostics. 2. Does the set clamp paddle turn once? Replace the finisher control board. Go to step 4. 4 Is +24 VDC present at P848A-10? Go to step 5. Go to step 6. 5 Is +24 VDC present at P848A-11? Replace the finisher control board. Replace the set clamp solenoid. 6 Is +24 VDC present at test point 9 on the finisher control board? Replace the finisher control board. Troubleshoot and repair the +24 VDC interlock circuit.

Error code:	124
Display:	Service Call 124: Error
Description:	Finisher Communication Failure, Code 124
Remedy:	There are no diagnostic routines for problems involving serial communications. It is recommended that you address the following assemblies in this order: • Finisher Control Board • Engine Control Board • Perform continuity checks on any wiring harnesses involved.

Error code:	126
Display:	Turn power OFF and wait 126: Dew error
Description:	Fuser Error
Causes:	Sensor dew error detected.
Remedy:	Fuser open thermistor hot roll

Error code:	042, 043
Display:	Service call 042: Error 043: Error
Description:	Flash File System Error It failed to the access to CU Flash ROM that is attached to the 86M board directly.
Causes:	Accessing the flash ROM directly mounted on the CU/ PU board failed.
Remedy:	It failed to the access to CU Flash ROM that is attached to the 86M board directly. The compulsive initialization of Flash is done. (Because NICFirmware is deleted, please be careful to it. After initialization, it is necessary to write NIC-Firmware by the maintenance utility).FLASH FORMAT is executed by using the maintenance utility.If the symptom doesn`t change, replace the 86M board.

Error code:	174
Display:	Contact the Service center. 174: Error
Description:	Motor
Causes:	Does this error recur?
Remedy:	Mirror motor lost lock - magenta - go to “Printhead diagnostics” on page 3-1. Note: Do not adjust or replace any printhead before performing checks in “Printhead diagnostics” on page 3-1.

Error code:	175
Display:	Contact the Service center. 175: Error Note)
Description:	Motor
Causes:	Does this error recur?
Remedy:	Mirror motor lock not achieved - yellow - go to “Printhead diagnostics” on page 3-1. Note: Do not adjust or replace any printhead before performing checks in “Printhead diagnostics” on page 3-1.

Error code:	200, 201, 202
Display:	Service Call 200: Error to 202: Error
Description:	PU Firm Download Error Error occurred when downloading PU firmware.
Remedy:	Error occurred when downloading PU firmware. After turning ON the power again, try downloading again. (This process isn’t executed for regular operations, therefore, will not occur)

Error code:	127
Display:	Contact the Service center. 127: Error
Description:	Fuser Error
Causes:	• Scanner motor defective (motor lead connected incorrectly) • MCU board defective (scanner motor control unit)
Remedy:	Fuser open thermistor BUR

Error code:	154
Display:	Service Call 154: Error
Description:	Jam at Registration Roller: Jam RR The Registration Sensor indicates that paper did not reach the sensor on time or that paper remains in the Registration Chute.
Causes:	• Registration Sensor, PL4.1.3 • Registration Sensor Actuator, PL4.1.1 • Registration Roller Assembly, PL4.2.1
Remedy:	1 Check the following for damage. • Registration Sensor Actuator, PL4.1.1 • Registration Roller Assembly, PL4.2.1 Is there any damage? Clean or replace as needed. Go to Step 2. 2 Test the Registration Sensor. Run the Service Diagnostics Registration Sensor test. Does the sensor function correctly? Go to Step 6. Go to Step 3. 3 Check the Registration Sensor connection. Is the Registration Sensor connected to the harness? Go to Step 4. Reconnect. 4 Check all pins on the REGISNS Harness PL 4.1.4 for continuity. 1. Disconnect P/J181 and P/J18. 2. Check continuity between J181 <=> J18. Go to Step 5. Replace the Registration Sensor Harness. 5 Check the Registration Sensor signal. Block the Registration Sensor. Verify the voltage between P/J18-3 <=> P/J18-2 on the Engine Control Board is 0 VDC. Go to Step 6. Replace the Registration Sensor. 6 Test the Registration Clutch. 1. Close the Interlock Switch while testing. 2. Run the Service Diagnostics Registration Clutch test. Does the clutch function correctly? Go to Step 8. Go to Step 7. 7 Check the Registration Clutch resistance. Disconnect connector P/J192. Is the resistance between J192-1 <=> J192-2 less than 200ƒ¶? Go to Step 8. Replace the Registration Clutch (Part of the Registration Roller Assembly) 8 Check for +24 V to the Registration Clutch. 1. Disconnect P/J192. 2. Close the Interlock Switch while testing. Is there +24 V across P192-3 <=> ground? Replace the Registration Chute. Replace the Engine Control Board.

Error code:	155
Display:	Service Call 155: Error
Description:	Misfeed at Tray 1 (MPT): Jam T1 Paper fed from Tray 1 (MPT) did not reach the Registration Sensor on time.
Causes:	• Feed Roller Assembly MPT, PL5.3.20 • Interlock Switch, PL9.1.11 • Registration Sensor, PL4.1.3 • Feed Solenoid, PL5.3.9 • Registration Roller Assembly, PL4.2.1 • Main Drive Assembly, PL8.1.2
Remedy:	1 Check the following for evidence of fault or damage: • Feed Roller Assembly MPT, PL5.3.20 • Tray 1 (MPT) • Registration Sensor, PL4.1.3 • Main Drive Assembly, PL8.1.2 Remove any foreign objects or paper debris from the paper path. Is there any damage? Replace any damaged or excessively worn parts. Go to Step 2. 2 Test the Registration Sensor. Run the Service Diagnostics Registration Sensor test. Does the sensor function correctly? Go to Step 6. Go to Step 3. 3 Check the Registration Sensor connection. Is the Registration Sensor connected to the harness? Go to Step 4. Connect the sensor. 4 Check all pins of the REGISNR Harness PL4.1.4 for continuity. 1. Disconnect P/J181 and P/J18. 2. Check continuity between J181 <=> J18. Go to Step 5. Replace the Registration Sensor Harness. 5 Check the Registration Sensor signal. Block the Registration Sensor. Verify the voltage between P/J18-3 <=> P/J18-2 on the Engine Control Board is 0 VDC. Replace Registration Sensor. Go to Step 6. 6 If possible, print a Test Print from Tray 1 (MPT). Does the Main Motor function properly? Go to Step 16 Go to Step 7 7 Test the Main Drive Assembly. Run the Service Diagnostics Main Motor test. Does the Main Motor turn? Replace the Engine Control Board. Go to Step 8. 8 Check for +24 V to the Main Drive Motor 1. Disconnect P/J481. 2. Close the Interlock Switch while testing. Is there +24 V across J481-10 <=> J481-8? Go to Step 12. Go to Step 9. 9 Test the Interlock Switch. Run the Service Diagnostics Interlock Switch test. Does the Interlock Switch function correctly? Go to Step 11. Go to Step 10. 10 Check for +5 V to the Interlock Switch Disconnect P/J161. Is there +5 V across P161-1 <=> P161-2? Replace the LVPS. Replace the Interlock Switch. 11 Check FAN/PHD/MOT Harness continuity. 1. Disconnect P/J48 and P/J481. 2. Check continuity between J48 <=> J481 Replace Main Drive Motor Replace FAN/ PHD/MOT Harness. 12 Check Turn Roller function. 1. Perform Steps 1 ~ 3 on. 2. Open and close the front door. 3. Observe the Turn Roller. Does the Turn Roller turn while the machine is warming up? Go to Step 16. Go to Step 13. 13 Test the Turn Clutch. 1. Run the Service Diagnostics Tray 1 (MPT) Turn Clutch test. 2. Close the Interlock Switch while testing. Does the Turn Clutch function normally? Check that the Clutch doesn’t slip. Check the gears for damage. Go to Step 14. 14 Check for +24 V to the Turn Clutch. 1. Disconnect P/J191. 2. Close the Interlock Switch while testing. Is there +24 V across P191-2 <=> ground? Go to Step 15. Replace the Engine Control Board. 15 Check Turn Clutch resistance. Disconnect P/J191. Is the resistance between J191-1 <=> J191-2 less than 200Ω? Go to Step 16. Replace the Turn Clutch (Part of the Registration Roller Assembly). 16 If possible, print a Test print from Tray 1 (MPT). Check the Feed Gear operation. Does the gear function normally? Check for damage or obstructions in the paper path. Go to Step 17. 17 Test the Feed Solenoid. 1. Close the Interlock Switch while testing. 2. Run the Service Diagnostics Tray 1 (MPT) Feed Solenoid test. Does the Feed Solenoid function normally? Check that the Feed Solenoid spring and stopper disengage correctly. Go to Step 18. 18 Check all pins on the FRONT/DUP Harness PL5.3.28 for continuity. 1. Disconnect P/J132 and P/J13. 2. Check continuity between J13 <=> P132. Go to Step 19. Replace the FRONT/DUP Harness Assembly. 19 Check Feed Solenoid resistance. Disconnect connector P/J132. Is the resistance between J132-1 <=> J132-2 less than 100Ω? Replace the Engine Control Board. Replace the Feed Solenoid.

Error code:	167
Display:	Service Call 167: Error
Description:	Motor
Causes:	Is the error message displayed? Does this error recur?
Remedy:	The incorrect configuration ID. See “Web oiler fuser kit installation” on page 4-88 to set configuration ID.

Error code:	168
Display:	Service Call 168: Error
Description:	Motor
Causes:	Is the error message displayed? Does this error recur?
Remedy:	Unknown manufacture type - perform “Motor Detect” on page 3-18. If you do not find the problem after performing the test, call your next level support.

Error code:	169
Display:	Service Call 169: Error
Description:	Motor
Causes:	Is the error message displayed? Does this error recur?
Remedy:	Mirror motor lock not achieved - black - go to “Printhead diagnostics” on page 3-1. Note: Do not adjust or replace any printhead before performing checks in “Printhead diagnostics” on page 3-1.

Error code:	190
Display:	Service Call 190: Error
Description:	System Memory Overflow
Remedy:	System Memory Overflow Power OFF/ON Replace CU PCB. (Replace EEPROM)

Error code:	209
Display:	Power On/off 209: DOWNLOAD ERROR
Description:	Custom Media Table Download Error Failed to download custom media table.
Remedy:	Failed to download custom media table. After turning ON the power again, try downloading again. (This process isn’t executed for regular operations, therefore, will not occur)

Error code:	230
Display:	Service Call 230: Error
Description:	Paper Jam Clear Paper Path Leave Job in Finisher area 5
Causes:	• Defective ASIC (Lupus) • Poor connection between controller and EGB. • Defective EGB
Remedy:	Primary: Paper has most likely jammed in the duplex option. Remove the duplex tray to access the jam. Secondary: If sheets have been accumulated to be stapled when the jam is detected, the printer alternately flashes the primary and secondary messages indicating the accumulated sheets should not be removed during jam clearing. Note: When the secondary message is displayed, if the accumulated sheets are removed the printer will not reprint these sheets. Also if the print job is completed, the portion of the job printed after the jam will not be stapled. If removing the jammed media does not fix the problem, go to “230 Paper Jam” on page 2-74.

Error code:	231
Display:	Service Call 231: Error
Description:	FGATE OFF error: Bk • The PFGATE ON signal still asserts within 5 seconds after processing the image in normal job or MUSIC for end position [K]. • The PFGATE ON signal still asserts when the next job starts.
Causes:	• Defective ASIC (Lupus) • Poor connection between controller and EGB. • Defective EGB
Remedy:	1. Check the connection between the controller board and the BCU. 2. Replace the BCU. 3. Replace the controller board.

OKI MC360

Общие характеристики

Макс. формат

Размещение

Цветность печати

Технология печати

Число страниц в месяц

Тип устройства

Печать фотографий

Телефон

Сканер

Копир

Факс

Область применения

Тип

Принтер

Время разогрева

Количество цветов

Прямая печать

Печать без полей

Двусторонняя печать

Пигментные чернила

Макс, разрешение для ч/б печати

Скорость ч/б печати

Скорость цветной печати

Время выхода первого отпечатка

Копир

Макс, количество копий за цикл

Время выхода первой копии

Значение масштаба

Макс, разрешение (ч/б)

Скорость цветного копирования

Сканер

Отправка изображения по e-mail

Стандарт TWAIN

Слайд-адаптер

Устройство автоподачи оригиналов

Глубина цвета

Емкость устройства автоподачи оригиналов

Тип сканера

Макс. формат оригинала

Разрешение сканера

Расходные материалы

Количество картриджей

Ресурс фотобарабана

Ресурс цветного картриджа/тонера

Ресурс ч/б картриджа/тонера

Печать на:

Плотность бумаги

Факс

Память

Макс, скорость передачи данных

Телефон

Caller ID

АОН

Проводная трубка

Беспроводная трубка

Спикерфон

Стандарт DECT

Автоответчик

Языки управления

Лотки

Емкость лотка ручной подачи

Подача бумаги

Вывод бумаги

Финишер

Сортер

Степлер

Брошюровщик

Интерфейсы

Ethernet (RJ-45)

USB

FireWire (IEEE 1394)

LPT

Wi-Fi

Инфракрасный порт

RS-232

Bluetooth

Устройство для чтения карт памяти

Веб-интерфейс

Error code:	240
Display:	Service call 240: Error
Description:	LD error
Causes:	The IPU (EGB) detects a problem at the LD unit.
Remedy:	• Worn-out LD • Disconnected or broken harness of the LD. 1. Replace the laser optics unit.

Error code:	907
Display:	Service call 907: Error
Description:	Engine Flash Error
Causes:	Does error reoccur?
Remedy:	Engine Flash Error - The system board might be causing the error code. Try the following: Reflash the system board with the correct level code. If this does not fix the problem, replace the system board.

Error code:	908
Display:	Service call 908: Error
Description:	Low temperature error of the Frame thermistor (lower than [environment temperature -10]) is detected
Causes:	Does error reoccur?
Remedy:	Does the error recur? Yes Turn on the power again. Replace the fuser unit. Replace the 86M board.

Error code:	923
Display:	Power Off/on 923: Error
Description:	Fuser Error
Remedy:	Fuser is too hot during printing or when printer is idle. 1 Fuser lamp (incorrect lamp/ 925 Service Error) Install the correct voltage and wattage lamp or fuser assembly. See “Fuser assembly removal”. If the correct fuser lamp is installed and the 925 error remains, the fuser may have reached standby temperature too quickly. Check that the line voltage is not exceeding the maximum rating for the printer. 2 Fuser lamp fuser top cover assembly Observe the lamp through the left side frame. If the lamp does not come on, do the following: • Remove the redrive assembly. • Remove the fuser assembly, disconnect the LVPS to fuser AC cable from the fuser assembly, and remove the fuser. See “Fuser assembly removal” • Verify that the lamp is installed correctly. If correct, check the continuity of the fuser top cover assembly by verifying the lamp contacts on the right contact assembly. If incorrect, check continuity of the fuser lamp. If incorrect, replace the lamp. If correct, replace the fuser top cover assembly. 3 LVPS LVPS to fuser AC cable CAUTION: When taking measurements for AC power, observe all safety precautions. Measure the AC line voltage between the two connectors on the fuser end of the LVPS to fuser AC cable. If the voltage is incorrect, turn the power off, and remove the LVPS. Measure the AC line voltage between pins CN1-1 and CN1-3 on the board. If correct, check the continuity of the LVPS to fuser AC cable. If incorrect, replace the cable. If the AC line voltage at CN1 is incorrect, check fuse F2. If the fuse is blown, replace the fuse. If the fuse is not blown, replace the LVPS assembly.

Error code:	980
Display:	Contact the Service center. 980: Error
Description:	<device> Comm
Causes:	• See description below this table.
Remedy:	The engine is experiencing unreliable communications to the specified device.

Error code:	981
Display:	Service call 981: Error
Description:	<device>
Causes:	• Defective NVRAM • Loose connection between the BICU and the NVRAM • Incorrect installation of the NVRAM • Defective BICU
Remedy:	The engine protocol violation detected by the specified device.