Toshiba e-Studio 220CP
Рейтинг
Модули
Customer replaceable units (CRUs)
Front
Left
Right
COVERS
Rear
Top
Cable parts packet
Contact springs
Детали Right
| Деталь: | Fuser assembly, 230 V, 205CP and 220CP |
| Парткод: | 40X3570 |
| Деталь: | Fuser assembly, 100 V, 205CP and 220CP |
| Парткод: | 40X3571 |
| Деталь: | Fuser assembly, 115 V, 205CP |
| Парткод: | 40X1400 |
| Деталь: | Fuser assembly, 230 V 205CP |
| Парткод: | 40X1402 |
| Деталь: | Fuser assembly, 100 V, 205CP |
| Парткод: | 40X1403 |
| Деталь: | Fuser assembly, 115 V, 205CP and 220CP |
| Парткод: | 40X3569 |
| Деталь: | Pick arm roll |
| Парткод: | 40X3607 |
| Деталь: | Option tray assembly, 500-sheet option (includes tray), 205CP |
| Парткод: | 40X1439 |
| Деталь: | Option tray assembly, 550-sheet option (includes tray), 220CP |
| Парткод: | 40X3600 |
| Деталь: | Tray assembly, 500-sheet ,205CP |
| Парткод: | 40X1423 |
| Деталь: | Tray assembly, 550-sheet, 220CP |
| Парткод: | 40X3595 |
| Деталь: | MPF paper tray assembly, 250-sheet, 205CP |
| Парткод: | 40X1404 |
| Деталь: | Paper tray assembly, single feeder ,220CP |
| Парткод: | 40X3596 |
| Деталь: | Transfer belt assembly ,205CP |
| Парткод: | 40X1401 |
| Деталь: | Transfer belt assembly ,220CP |
| Парткод: | 40X3572 |
| Деталь: | Power cord - USA, Canada, Bolivia, Peru |
| Парткод: | 40X0297 |
| Деталь: | Power cord - Argentina |
| Парткод: | 40X0288 |
| Деталь: | Power cord - Australia, New Zealand |
| Парткод: | 40X0296 |
| Деталь: | Power cord - Austria |
| Парткод: | 40X0278 |
| Деталь: | Power cord - Hong Kong, Ireland, United Kingdom |
| Парткод: | 40X0286 |
| Деталь: | Power cord - Brazil |
| Парткод: | 40X3611 |
| Деталь: | Power cord - Chile, Uruguay |
| Парткод: | 40X0287 |
| Деталь: | Power cord - China |
| Парткод: | 40X0282 |
| Деталь: | Power cord - Denmark, Finland, Norway, Sweden |
| Парткод: | 40X0279 |
| Деталь: | Power cord - Israel |
| Парткод: | 40X0275 |
| Деталь: | Power cord - Japan |
| Парткод: | 40X3609 |
| Деталь: | Power cord - Korea |
| Парткод: | 40X0280 |
| Деталь: | Power cord - South Africa |
| Парткод: | 40X0276 |
| Деталь: | Power cord - Switzerland |
| Парткод: | 40X0274 |
| Деталь: | Power cord - Taiwan |
| Парткод: | 40X3610 |
| Деталь: | Fuser cable cover, included in parts packet (P/N 40X1430), 205CP |
| Парткод: | P400238581 |
| Деталь: | Fuser cable cover, included in parts packet (P/N 40X3598), 220CP |
| Парткод: | P400238582 |
| Деталь: | Printer pad, included in parts packet, screws (P/N 40X1431) |
| Парткод: | P400238583 |
| Деталь: | Right bellcrank assembly |
| Парткод: | 40X1446 |
| Деталь: | Bump aligner gear kit, including: Align idler gear (1) First reduction gear (1) Second reduction gear (1) Grease packet (1) Washers (3) |
| Парткод: | 40X1432 |
| Деталь: | Front door parts packet, 205CP, including A - Right cable assembly (1) B - Front door cap (1) C - Left cable assembly (1) |
| Парткод: | 40X1420 |
| Деталь: | Front door parts packet, 220CP, including A - Right cable assembly (1) B - Front door cap (1) C - Left cable assembly (1) |
| Парткод: | 40X3593 |
| Деталь: | Duplex front door assembly, 205CP |
| Парткод: | 40X1419 |
| Деталь: | Duplex front door assembly, 220CP |
| Парткод: | 40X3592 |
| Деталь: | Front door assembly, 220CP |
| Парткод: | 40X3590 |
| Деталь: | Deflector assembly, 220CP |
| Парткод: | 40X3615 |
| Деталь: | MPF swing arm assembly, 205CP |
| Парткод: | 40X1435 |
| Деталь: | Left bellcrank assembly |
| Парткод: | 40X1447 |
| Деталь: | Paper pick mechanism assembly, 205CP |
| Парткод: | 40X1405 |
| Деталь: | Paper pick mechanism assembly, 220CP |
| Парткод: | 40X3573 |
| Деталь: | Toner level sensor |
| Парткод: | 40X1416 |
| Деталь: | Transfer contact assembly |
| Парткод: | 40X1428 |
| Деталь: | High voltage power supply, 205CP |
| Парткод: | 40X1411 |
| Деталь: | High voltage power supply, 220CP |
| Парткод: | 40X3579 |
| Деталь: | EP drive assembly, 205CP |
| Парткод: | 40X1409 |
| Деталь: | EP drive assembly, 220CP |
| Парткод: | 40X3578 |
| Деталь: | Low voltage power supply, 115/230 V |
| Парткод: | 40X3574 |
| Деталь: | Bump aligner motor |
| Парткод: | 40X1433 |
| Деталь: | Front door 5 V interlock switch |
| Парткод: | 40X1436 |
| Деталь: | Ground contact plate, 205CP only |
| Парткод: | 40X1445 |
| Деталь: | Outer bezel, 205CP |
| Парткод: | 40X1415 |
| Деталь: | Inner bezel, 205CP |
| Парткод: | 40X1448 |
| Деталь: | Inner bezel, |
| Парткод: | 40X1449 |
| Деталь: | Inner bezel, |
| Парткод: | 40X1450 |
| Деталь: | Operator panel assembly, 205CP |
| Парткод: | 40X1414 |
| Деталь: | Bezel, |
| Парткод: | 40X3608 |
| Деталь: | Bezel, |
| Парткод: | 40X3585 |
| Деталь: | Bezel, 220CP |
| Парткод: | 40X3586 |
| Деталь: | Operator panel assembly, 220CP |
| Парткод: | 40X3582 |
| Деталь: | Top access cover assembly (network), 205CP |
| Парткод: | 40X1451 |
| Деталь: | Top access cover assembly (network), 220CP |
| Парткод: | 40X3604 |
| Деталь: | Exit tray cover, 205CP |
| Парткод: | 40X1422 |
| Деталь: | Exit tray cover, 220CP |
| Парткод: | 40X3594 |
| Деталь: | REAR COVER |
| Парткод: | 40X1427 |
| Деталь: | Paper tray dust cover with dust cover spring, 220CP |
| Парткод: | 40X3612 |
| Деталь: | RIGHT COVER |
| Парткод: | 40X1425 |
| Деталь: | Front access door cover assembly (duplex), 205CP only |
| Парткод: | 40X1443 |
| Деталь: | Front access door cover assembly (duplex), 220CP |
| Парткод: | 40X3602 |
| Деталь: | LEFT COVER |
| Парткод: | 40X1426 |
| Деталь: | Bin full sensor with cable, 205CP |
| Парткод: | 40X1440 |
| Деталь: | Bin full sensor with cable, 220CP |
| Парткод: | 40X3601 |
| Деталь: | Printhead assembly, 205CP |
| Парткод: | 40X2167 |
| Деталь: | Printhead assembly, 220CP |
| Парткод: | 40X2168 |
| Деталь: | System card (network), 205CP |
| Парткод: | 40X4218 |
| Деталь: | System card (network), 220CP |
| Парткод: | 40X3616 |
| Деталь: | System card support shield, 205CP |
| Парткод: | 40X1429 |
| Деталь: | System card support shield, 220CP |
| Парткод: | 40X3597 |
| Деталь: | Smart chip card, 205CP only |
| Парткод: | 40X1410 |
| Деталь: | Top cover camshaft assembly |
| Парткод: | 40X3613 |
| Деталь: | Top access door 24 V interlock switch |
| Парткод: | 40X1437 |
| Деталь: | Contact springs kit |
| Парткод: | 40X1434 |
Коды ошибок
110.01 ... 110.06
111.01 ... 111.05
112.01 ... 112.05
113.01 ... 113.05
114.01 ... 114.05
120.01 ... 120.02
120.03
120.04 ... 120.07
120.08 ... 120.10
120.13 ... 120.15
140.03 ... 140.08
142.09 ... 142.18
142.20 ... 142.27
143.09 ... 143.18
143.20 ... 143.25
144.09 ... 144.18
144.20 ... 144.25
145.09 ... 145.18
145.20 ... 145.25
146.01 ... 146.08
147.01 ... 147.08
148.01 ... 148.08
149.01 ... 149.08
200.01
200.11
200.16
200.21
200.22
200.25
201.06
201.07
201.08
201.10
201.21
201.23
201.24
202.02
202.12
202.13
202.17
202.21
203.09
203.14
203.15
230.03
230.04
230.05
230.21
241.03
241.04
241.05
241.20
241.21
242.03
242.04
242.05
242.21
250.03
250.04
250.05
250.21
900.00 ... 900.99
902.01 ... 902.99
903.01 ... 903.05
904.01 ... 904.04
905.xx
906.01 ... 906.04
906.05 ... 906.08
907.xx
908.00 ... 908.99
910.01
920.01
920.02
920.03
920.04
920.05
920.06
920.07
920.08
920.09 ... 920.12
920.13
920.14
920.15
920.16
920.17
920.18
920.19
925.01
945.01
945.02
945.03
945.04
946.01
946.02
946.03
946.04
947.01
947.02
947.03
947.04
950.00 ... 950.29
950.30 ... 950.60
951.01 ... 951.99
952.01 ... 952.99
953.01 ... 953.99
954.01 ... 954.99
955.01 ... 955.99
956.01 ... 956.99
958.01 ... 958.99
960.01 ... 960.99
961.01 ... 961.99
990.xx
Описание
| Error code: | 110.01 ... 110.06 |
| Display: | 110.01–110.06 Mirror Motor |
| Description: | A mirror motor error has occurred. |
| Remedy: | 1 Turn the printer off, and remove the rear cover. Check the connector JMIRR1 for proper connection to the system card, the printhead cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the printhead. Go to step 2. 2 Replace the printhead. Does the error clear? Problem solved. Replace the system card. |
| Error code: | 111.01 ... 111.05 |
| Display: | 111.01–111.05 Printhead Error |
| Description: | An error has occurred in the cyan channel of the printhead. |
| Remedy: | 1 Is the front access door completely closed? Go to step 2. Properly close the door. 2 Turn the printer off, and remove the rear cover. Check the connector JINT1 (5 V interlock switch cable) for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the front access door 5 V interlock switch. Go to step 3. 3 Turn the printer power on, and check for 5 V dc between JINT1 pin (red wire) and ground. Is voltage present? Replace the front access door 5 V interlock switch. Go to step 4. 4 Replace the printhead. Does the error clear? Problem solved. Replace the system card. |
| Error code: | 112.01 ... 112.05 |
| Display: | 112.01–112.05 Printhead Error |
| Description: | An error has occurred in the magenta channel of the printhead. |
| Remedy: | 1 Is the front access door completely closed? Go to step 2. Properly close the door. 2 Turn the printer off, and remove the rear cover. Check the connector JINT1 (5 V interlock switch cable) for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the front access door 5 V interlock switch. Go to step 3. 3 Turn the printer power on, and check for 5 V dc between JINT1 pin (red wire) and ground. Is voltage present? Replace the front access door 5 V interlock switch. Go to step 4. 4 Replace the printhead. Does the error clear? Problem solved. Replace the system card. |
| Error code: | 113.01 ... 113.05 |
| Display: | 113.01–113.05 Printhead Error |
| Description: | An error has occurred in the yellow channel of the printhead. |
| Remedy: | 1 Is the front access door completely closed? Go to step 2. Properly close the door. 2 Turn the printer off, and remove the rear cover. Check the connector JINT1 (5 V interlock switch cable) for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the front access door 5 V interlock switch. Go to step 3. 3 Turn the printer power on, and check for 5 V dc between JINT1 pin (red wire) and ground. Is voltage present? Replace the front access door 5 V interlock switch. Go to step 4. 4 Replace the printhead. Does the error clear? Problem solved. Replace the system card. |
| Error code: | 114.01 ... 114.05 |
| Display: | 114.01–114.05 Printhead Error |
| Description: | An error has occurred in the black channel of the printhead. |
| Remedy: | 1 Is the front access door completely closed? Go to step 2. Properly close the door. 2 Turn the printer off, and remove the rear cover. Check the connector JINT1 (5 V interlock switch cable) for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the front access door 5 V interlock switch. Go to step 3. 3 Turn the printer power on, and check for 5 V dc between JINT1 pin (red wire) and ground. Is voltage present? Replace the front access door 5 V interlock switch. Go to step 4. 4 Replace the printhead. Does the error clear? Problem solved. Replace the system card. |
| Error code: | 120.01 ... 120.02 |
| Display: | 120.01–120.02 Fuser Error |
| Description: | An error has occurred in the fuser. |
| Remedy: | 1 Check the input voltage switch on the back of the low voltage power supply (LVPS). Is the voltage level (115/230) properly set? Go to step 2. Set the switch for proper country voltage. 2 Remove the fuser, and check the camshaft follower on the right side. If the camshaft follower (A) is above the crescent-shaped groove, it needs to be pressed down into the proper location. Is the camshaft follower on the right side properly placed in the groove? Go to step 3. Press the camshaft follower into the groove. 3 Turn the printer off, and remove the rear cover. Check the connector JFUSER1 for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the fuser cable. Go to step 4. 4 Check the connector JLVPS1 for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the LVPS cable. Go to step 5. 5 Remove the fuser. Check the AC and DC autoconnects on both the fuser and the printer for damage. Are the connectors damaged? Replace the appropriate cable. Go to step 6. 6 Check for the following continuity between the DC autoconnect and FUSER1. Is continuity present? Go to step 7. Replace the DC fuser cable. 7 Check for continuity between the following pins of the AC autoconnect and the pins of the connector that connects to the LVPS. Is continuity present? Go to step 8. Replace the AC fuser cable. 8 Replace the fuser. Does the error clear? Problem solved. Replace the system card. |
| Error code: | 120.03 |
| Display: | 120.03 Fuser Error |
| Description: | An error has occurred in the fuser. |
| Remedy: | Remove and reseat the fuser. 1 Check the input voltage switch on the back of the low voltage power supply (LVPS). Is the voltage level (115/230) properly set? Go to step 2. Set the switch for proper the country voltage. 2 Turn the printer off, and remove the rear cover. Check the connector JFUSER1 for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the fuser cable. Go to step 3. 3 Check the connector JLVPS1 for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the LVPS. Go to step 4. 4 Replace the fuser. Does the error clear? Problem solved. Replace the system card. |
| Error code: | 120.04 ... 120.07 |
| Display: | 120.04–120.07 Fuser Error |
| Description: | An error has occurred in the fuser. |
| Remedy: | 1 Check the input voltage switch on the back of the low voltage power supply (LVPS). Is the voltage level (115/230) properly set? Go to step 2. Set the switch for the proper country voltage. 2 Turn the printer off, and remove the rear cover. Check the connector JFUSER1 for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the fuser cable. Go to step 3. 3 Remove the fuser. Check the AC and DC autoconnects on both the fuser and the printer for damage. Are the connectors damaged? Go to step 4. Replace the appropriate cable. 4 Check for the following continuity between DC autoconnect and JFUSER1. Is continuity present? Go to step 5. Replace the DC fuser cable. 5 Check for continuity between the following pins of the AC autoconnect and the pins of the connector that connects to the LVPS. Is continuity present? Go to step 6. Replace the AC fuser cable. 6 Reinstall the fuser. Does the error clear? Problem solved. Go to step 7. 7 Replace the fuser. Does the error clear? Problem solved. Replace the system card. |
| Error code: | 120.08 ... 120.10 |
| Display: | 120.08–120.10, 120.13–120.15 Fuser Error |
| Description: | An error has occurred in the fuser. |
| Remedy: | Remove and reseat the fuser. 1 Check the input voltage switch on the back of the low voltage power supply (LVPS). Is the voltage level (115/230) properly set? Go to step 2. Set the switch for proper country voltage. 2 Remove the fuser, and check the camshaft follower on the right side. If the camshaft follower (A) is above the crescent-shaped groove, it needs to be pressed down into the proper location. Is the camshaft follower on the right side properly placed in the groove? Go to step 3. Press the camshaft follower into the groove. 3 Turn the printer off, and remove the rear cover. Check the connector JFUSER1 for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the fuser cable. Go to step 4. 4 Check the connector JLVPS1 for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the LVPS cable. Go to step 5. 5 Remove the fuser. Check the AC and DC autoconnects on both the fuser and the printer for damage. Are the connectors damaged? Replace the appropriate cable. Go to step 6. 6 Check for the following continuity between the DC autoconnect and FUSER1. Is continuity present? Go to step 7. Replace the DC fuser cable. 7 Check for continuity between the following pins of the AC autoconnect and the pins of the connector that connects to the LVPS. Is continuity present? Go to step 8. Replace the AC fuser cable. 8 Replace the fuser. Does the error clear? Problem solved. Replace the system card. |
| Error code: | 120.13 ... 120.15 |
| Display: | 120.08–120.10, 120.13–120.15 Fuser Error |
| Description: | An error has occurred in the fuser. |
| Remedy: | Remove and reseat the fuser. 1 Check the input voltage switch on the back of the low voltage power supply (LVPS). Is the voltage level (115/230) properly set? Go to step 2. Set the switch for proper country voltage. 2 Remove the fuser, and check the camshaft follower on the right side. If the camshaft follower (A) is above the crescent-shaped groove, it needs to be pressed down into the proper location. Is the camshaft follower on the right side properly placed in the groove? Go to step 3. Press the camshaft follower into the groove. 3 Turn the printer off, and remove the rear cover. Check the connector JFUSER1 for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the fuser cable. Go to step 4. 4 Check the connector JLVPS1 for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the LVPS cable. Go to step 5. 5 Remove the fuser. Check the AC and DC autoconnects on both the fuser and the printer for damage. Are the connectors damaged? Replace the appropriate cable. Go to step 6. 6 Check for the following continuity between the DC autoconnect and FUSER1. Is continuity present? Go to step 7. Replace the DC fuser cable. 7 Check for continuity between the following pins of the AC autoconnect and the pins of the connector that connects to the LVPS. Is continuity present? Go to step 8. Replace the AC fuser cable. 8 Replace the fuser. Does the error clear? Problem solved. Replace the system card. |
| Error code: | 140.03 ... 140.08 |
| Display: | 140.03–140.08 Autocomp Motor Error |
| Description: | Tray 1 motor has failed. |
| Remedy: | Remove and reseat the fuser. POR the printer. Check the camshaft follower on the left side. 1 Turn the printer off, and remove the rear cover. Check the connector JTRAY2 for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the paper pick mechanism. Go to step 2. 2 Measure the resistance across fuse F2 on the system card. Is the fuse blown? Replace the system card. Go to step 3. 3 Replace the paper pick mechanism. Does the error clear? Problem solved. Replace the system card. |
| Error code: | 142.09 ... 142.18 |
| Display: | 142.09–142.18, 142.20–142.25, 142.27 Motor Error |
| Description: | Fuser motor has failed. |
| Remedy: | 1 Is the top access door completely closed? Go to step 2. Close the top access door. 2 Turn the printer off, and remove the fuser. Is the right bellcrank (A) out of its slot? Lift the top access door to its widest position, and put the right bellcrank (A) into its slot. Go to step 3. 3 Turn the printer off, and remove the rear cover. Check the connector JFUSER1 for the proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the fuser cable. Go to step 4. 4 Turn the printer power on, and check for 24 V dc between JCVR1 pin 1 (red wire) and ground. Note: The ground lead of the voltmeter can be placed on the metal frame to obtain ground. Is voltage present? Replace the top access door 24 V interlock switch. Go to step 5. 5 Replace the fuser. Does the error clear? Problem solved. Replace the system card. |
| Error code: | 142.20 ... 142.27 |
| Display: | 142.09–142.18, 142.20–142.25, 142.27 Motor Error |
| Description: | Fuser motor has failed. |
| Remedy: | 1 Is the top access door completely closed? Go to step 2. Close the top access door. 2 Turn the printer off, and remove the fuser. Is the right bellcrank (A) out of its slot? Lift the top access door to its widest position, and put the right bellcrank (A) into its slot. Go to step 3. 3 Turn the printer off, and remove the rear cover. Check the connector JFUSER1 for the proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the fuser cable. Go to step 4. 4 Turn the printer power on, and check for 24 V dc between JCVR1 pin 1 (red wire) and ground. Note: The ground lead of the voltmeter can be placed on the metal frame to obtain ground. Is voltage present? Replace the top access door 24 V interlock switch. Go to step 5. 5 Replace the fuser. Does the error clear? Problem solved. Replace the system card. |
| Error code: | 143.09 ... 143.18 |
| Display: | 143.09–143.18, 143.20–143.25 Motor Error |
| Description: | EP Drive assembly cartridge 1 motor has failed. |
| Remedy: | 1 Turn the printer off, and remove the rear cover. Check the connector JCART1 for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the JCART1 cable. Go to step 2. 2 Measure the resistance across fuse F4 and F5 on the system card. Is either fuse blown? Replace the system card. Go to step 3. 3 Replace the EP drive assembly. Does the error clear? Problem solved. Replace the system card. |
| Error code: | 143.20 ... 143.25 |
| Display: | 143.09–143.18, 143.20–143.25 Motor Error |
| Description: | EP Drive assembly cartridge 1 motor has failed. |
| Remedy: | 1 Turn the printer off, and remove the rear cover. Check the connector JCART1 for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the JCART1 cable. Go to step 2. 2 Measure the resistance across fuse F4 and F5 on the system card. Is either fuse blown? Replace the system card. Go to step 3. 3 Replace the EP drive assembly. Does the error clear? Problem solved. Replace the system card. |
| Error code: | 144.09 ... 144.18 |
| Display: | 144.09–144.18, 144.20-144.25 Motor Error |
| Description: | EP Drive assembly cartridge 2 (bottom) motor has failed. |
| Remedy: | 1 Turn the printer off, and remove the rear cover. Check the connector JCART2 for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace JCART2 cable. Go to step 2. 2 Measure the resistance across fuse F5 and F6 on the system card. Is either fuse blown? Replace the system card. Go to step 3. 3 Replace the EP drive assembly. Does the error clear? Problem solved. Replace the system card. |
| Error code: | 144.20 ... 144.25 |
| Display: | 144.09–144.18, 144.20-144.25 Motor Error |
| Description: | EP Drive assembly cartridge 2 (bottom) motor has failed. |
| Remedy: | 1 Turn the printer off, and remove the rear cover. Check the connector JCART2 for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace JCART2 cable. Go to step 2. 2 Measure the resistance across fuse F5 and F6 on the system card. Is either fuse blown? Replace the system card. Go to step 3. 3 Replace the EP drive assembly. Does the error clear? Problem solved. Replace the system card. |
| Error code: | 145.09 ... 145.18 |
| Display: | 145.09–145.18, 145.20–145.25 Motor Error |
| Description: | Bump aligner motor has failed. |
| Remedy: | 1 Is the top access door completely closed? Go to step 2. Close the top access door. 2 Open the top access door, and slowly close it. You should hear the top access door 24 V interlock switch closing when the door almost shuts. If you do not, check the switch for damage. Is the switch damaged? Replace the top access door 24 V interlock switch. Go to step 3. 3 Close the top access door. Turn printer power on, and check for 24 V dc between JCVR1 pin 1 (red wire) and ground. Note: The ground lead of the voltmeter can be placed on the metal frame to obtain ground. Is voltage present? Replace the top access door 24 V interlock switch. Go to step 4. 4 Replace the bump aligner motor. Does the error clear? Problem solved. Replace the system card. |
| Error code: | 145.20 ... 145.25 |
| Display: | 145.09–145.18, 145.20–145.25 Motor Error |
| Description: | Bump aligner motor has failed. |
| Remedy: | 1 Is the top access door completely closed? Go to step 2. Close the top access door. 2 Open the top access door, and slowly close it. You should hear the top access door 24 V interlock switch closing when the door almost shuts. If you do not, check the switch for damage. Is the switch damaged? Replace the top access door 24 V interlock switch. Go to step 3. 3 Close the top access door. Turn printer power on, and check for 24 V dc between JCVR1 pin 1 (red wire) and ground. Note: The ground lead of the voltmeter can be placed on the metal frame to obtain ground. Is voltage present? Replace the top access door 24 V interlock switch. Go to step 4. 4 Replace the bump aligner motor. Does the error clear? Problem solved. Replace the system card. |
| Error code: | 146.01 ... 146.08 |
| Display: | 146.01–146.08 Motor Error |
| Description: | Duplex motor has failed. |
| Remedy: | 1 Is the top access door completely closed? Go to step 2. Close the top access door. 2 Turn the printer off, and remove the rear cover. Check the connector JDUPLX1 for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the duplex front door assembly. Go to step 3. 3 Close the front access door. Turn the power on, and check for 24 V dc between JCVR1 pin 1 (red wire) and ground. Note: The ground lead of the voltmeter can be placed on the metal frame to obtain ground. Is voltage present? Replace the top access door 24 V interlock switch. Go to step 4. 4 Replace the duplex front door assembly. Does the error clear? Problem solved. Replace the system card. |
| Error code: | 147.01 ... 147.08 |
| Display: | 147.01–147.08 Motor Error |
| Description: | Tray 2 motor has failed. |
| Remedy: | 1 Turn the printer off, and remove the rear cover. Check the connector JOPT1 for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the option cable. Go to step 2. 2 Replace the 500-sheet assembly or the 550-sheet assembly. Does the error clear? Problem solved. Replace the system card. |
| Error code: | 148.01 ... 148.08 |
| Display: | 148.01–148.08 Motor Error |
| Description: | MPF motor has failed. |
| Remedy: | 1 Turn the printer off, and remove the rear cover. Check the connector JTRAY2 for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the paper pick mechanism. Go to step 2. 2 Measure the resistance across fuse F2 on the system card. Is the fuse blown? Replace the system card. Go to step 3. 3 Replace the paper pick mechanism. Does the error clear? Problem solved. Replace the system card. |
| Error code: | 149.01 ... 149.08 |
| Display: | 149.01–149.08 Motor Error |
| Description: | Tray 2 motor has failed. |
| Remedy: | 1 Turn the printer off, and remove the rear cover. Check the connector JOPT1 for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the option cable. Go to step 2. 2 Replace the 500-sheet assembly or the 550-sheet assembly. Does the error clear? Problem solved. Replace the system card. |
| Error code: | 200.01 |
| Display: | 200.01 |
| Description: | Input sensor is made when printer tries to print from an idle state. Possible causes: • Paper jam leaving page over sensor • Defective input sensor • Faulty system card |
| Remedy: | • Check for anything in the paper path that might cause the paper to jam. |
| Error code: | 200.11 |
| Display: | 200.11 |
| Description: | Input sensor does not break. Possible causes: • Incorrect media setting • Incorrect paper loading • Incorrect media restraint setting • Paper tray failure • Paper pick mechanism |
| Remedy: | • Ensure proper media is set for the type of paper used. • Fan media, and stack flat in the tray or MPF. • Properly set media restraints in the paper tray. • Check the pick arm rolls (tires) and replace if worn. • Replace the paper tray. • Replace the paper pick mechanism. |
| Error code: | 200.16 |
| Display: | 200.16 |
| Description: | Input sensor is made when printer powers up or covers are closed. Possible causes: • Paper jam leaving page over sensor • Defective input sensor • Faulty system card |
| Remedy: | • Check for anything in the paper path that might cause the paper to jam. |
| Error code: | 200.21 |
| Display: | 200.21 |
| Description: | Bump aligner motor stalled. Possible causes: • Faulty cable/connector • 24 V interlock switch not working correctly • Faulty bump align motor • Faulty system card |
| Remedy: | • Check for anything in the paper path that might cause the paper to jam. |
| Error code: | 200.22 |
| Display: | 200.22 |
| Description: | Pick (tray 1) motor stalled. Possible causes: • Faulty cable/connector • Faulty pick motor • Faulty system card |
| Remedy: | • Check for anything in the paper path that might cause the paper to jam. |
| Error code: | 200.25 |
| Display: | 200.25 |
| Description: | Input sensor is made when tray 1 is installed. Possible causes: • Improper placement of paper in tray 1 • Damaged input sensor flag or input sensor • Faulty system card |
| Remedy: | • Fan media, and stack flat in the tray or MPF. • Properly set media restraints in the paper tray. |
| Error code: | 201.06 |
| Display: | 201.06 |
| Description: | Paper is jammed between the input sensor and the exit sensor. Possible causes: • Damaged paper exit sensor or paper exit sensor flag • Damaged fuser autoconnect • Faulty fuser DC cable connection • Faulty fuser • Faulty system card |
| Remedy: | • Check for anything in the paper path that might cause the paper to jam. • The fuser exit sensor may not be functioning properly. |
| Error code: | 201.07 |
| Display: | 201.07 |
| Description: | Exit sensor is made early. Possible causes: • Damaged paper exit sensor or paper exit sensor flag • Damaged fuser autoconnect • Faulty fuser DC cable connection • Faulty fuser • Faulty system card |
| Remedy: | • Check for anything in the paper path that might cause the paper to jam. • The fuser exit sensor may not be functioning properly. |
| Error code: | 201.08 |
| Display: | 201.08 |
| Description: | Exit sensor is never made. Possible causes: • Improper loading of manual feed slot • Paper wrapped in fuser • Damaged paper exit sensor or paper exit sensor flag • Damaged fuser autoconnect • Faulty fuser DC cable connection • Faulty fuser • Faulty system card |
| Remedy: | • Check for anything in the paper path that might cause the paper to jam. • Load paper in the manual feed slot. • The fuser exit sensor may not be functioning properly. |
| Error code: | 201.10 |
| Display: | 201.10 |
| Description: | Input sensor flag broke early. Possible causes: • Paper jam leaving page over sensor • Defective input sensor • Faulty system card |
| Remedy: | • Check for anything in the paper path that might cause the paper to jam. |
| Error code: | 201.21 |
| Display: | 201.21 |
| Description: | Cartridge motor 1 (top) or cartridge motor 2 (bottom) has stalled. Possible causes: • Faulty cable/connector • Faulty cartridge motor • Faulty system card |
| Remedy: | • Check for anything in the paper path that might cause the paper to jam. |
| Error code: | 201.23 |
| Display: | 201.23 |
| Description: | Special case. Possible cause: • System card code failure |
| Remedy: | • POR the printer. Replace the system card. |
| Error code: | 201.24 |
| Display: | 201.24 |
| Description: | A 201.08 jam occurred and was not cleared. Possible cause - Failure to open and close the top access door. |
| Remedy: | This error is generated as a protection for possible paper wrap in the fuser. Open the top access door, and check for a paper jam. Close the top access door. |
| Error code: | 202.02 |
| Display: | 202.02 |
| Description: | Exit sensor is made when printer tries to print from an idle state. Possible causes: • Damaged paper exit sensor or paper exit sensor flag • Damaged fuser autoconnect • Faulty fuser DC cable connection • Faulty fuser • Faulty system card |
| Remedy: | • Check for anything in the paper path that might cause the paper to jam. • The fuser exit sensor may not be functioning properly. |
| Error code: | 202.12 |
| Display: | 202.12 |
| Description: | Exit sensor broke early. Possible causes: • Damaged paper exit sensor or paper exit sensor flag • Faulty fuser • Faulty system card |
| Remedy: | The fuser exit sensor may not be functioning properly. |
| Error code: | 202.13 |
| Display: | 202.13 |
| Description: | Exit sensor never broke. Possible causes: • Damaged paper exit sensor or paper exit sensor flag • Faulty fuser • Faulty system card • Faulty output bin flag |
| Remedy: | • Check output bin flag on fuser for proper operation. Ensure that paper is not hanging on the flag. • The fuser exit sensor may not be functioning properly. |
| Error code: | 202.17 |
| Display: | 202.17 |
| Description: | Exit sensor is made when the printer powers up or covers are closed. Possible causes: • Damaged paper exit sensor or paper exit sensor flag • Damaged fuser autoconnect • Faulty fuser DC cable connection • Faulty fuser • Faulty system card |
| Remedy: | • Check for anything in the paper path that might cause the paper to jam. • The fuser exit sensor may not be functioning properly. |
| Error code: | 202.21 |
| Display: | 202.21 |
| Description: | Fuser motor stalled. Possible causes: • Faulty cable/connector • Faulty fuser motor • Faulty system card |
| Remedy: | • Check for anything in the paper path that might cause the paper to jam. |
| Error code: | 203.09 |
| Display: | 203.09 |
| Description: | During duplex printing retract, the exit sensor is never made. Possible causes: • Damaged paper exit sensor or paper exit sensor flag • Damaged fuser autoconnect • Faulty fuser DC cable connection • Faulty fuser • Faulty system card |
| Remedy: | • Check for anything in the paper path that might cause the paper to jam. • The fuser exit sensor may not be functioning properly. |
| Error code: | 203.14 |
| Display: | 203.14 |
| Description: | During duplex printing retract, the exit sensor broke early. Possible causes: • Damaged paper exit sensor or paper exit sensor flag • Faulty fuser • Faulty system card |
| Remedy: | The fuser exit sensor may not be functioning properly. |
| Error code: | 203.15 |
| Display: | 203.15 |
| Description: | During duplex printing, the exit sensor never broke. Possible causes: • Damaged paper exit sensor or paper exit sensor flag • Obstructed duplex • Faulty fuser • Faulty system card |
| Remedy: | • Check the duplex paper path for damage that would obstruct the print. If damage is found, replace the duplex front door assembly. • The fuser exit sensor may not be functioning properly. |
| Error code: | 230.03 |
| Display: | 230.03 |
| Description: | During duplex printing, the input sensor is never made. Possible causes: • Obstructed duplex path • Defective input sensor • Faulty system card • Faulty duplex drive |
| Remedy: | • Check for anything in the duplex paper path that might cause the paper to jam. This includes the paper guides in tray 1. • If clearing the paper jam does not fix the problem and the paper is fan-folded, replace the front access assembly. |
| Error code: | 230.04 |
| Display: | 230.04 |
| Description: | During duplex printing, the input sensor is made while the previous page is still in the aligner. Possible causes: • Defective input sensor • Faulty system card |
| Error code: | 230.05 |
| Display: | 230.05 |
| Description: | During duplex printing, the input sensor is not made. Possible causes: • Obstructed duplex path • Defective input sensor • Faulty system card • Faulty duplex drive |
| Remedy: | • Check for anything in the duplex paper path that might cause the paper to jam. This includes the paper guides in tray 1. • If clearing the paper jam does not fix the problem and the paper is fan-folded, replace the front access assembly. |
| Error code: | 230.21 |
| Display: | 230.21 |
| Description: | Duplex motor stalled. Possible causes: • Obstructed duplex path • Defective duplex motor • Faulty system card |
| Remedy: | • Check for anything in the duplex paper path that might cause the paper to jam. This includes the paper guides in tray 1. |
| Error code: | 241.03 |
| Display: | 241.03 |
| Description: | While feeding from tray 1, the input sensor does not break. Possible causes: • Incorrect media setting • Incorrect paper loading • Incorrect media restraint setting • Paper tray failure • Paper pick mechanism failure |
| Remedy: | • Ensure proper media is set for the type of paper used. • Fan media, and stack it flat in the tray or MPF. • Properly set media restraints in paper tray. • Check the pick arm rolls (tires) and replace if worn. • Replace the paper tray. • Replace the paper pick mechanism. |
| Error code: | 241.04 |
| Display: | 241.04 |
| Description: | While feeding from tray 1, the input sensor is made while the previous page is still in aligner. Possible causes: • Incorrect media setting • Incorrect paper loading • Incorrect media restraint setting • Paper tray failure • Paper pick mechanism |
| Remedy: | • Ensure the proper media is set for the type of paper used. • Fan media, and stack it flat in the tray or MPF. • Properly set media restraints in paper tray. • Check the pick arm rolls (tires) and replace if worn. • Replace the paper tray. • Replace the paper pick mechanism |
| Error code: | 241.05 |
| Display: | 241.05 |
| Description: | While feeding from tray 1, the input sensor is never made. Possible causes: • Incorrect media setting • Incorrect paper loading • Incorrect media restraint setting • Paper tray failure • Paper pick mechanism failure • System card |
| Remedy: | • Ensure proper media is set for the type of paper used. • Fan media, and stack it flat in the tray or MPF. • Properly set media restraints in paper tray. • Check the pick arm rolls (tires) and replace if worn. • Replace the paper tray. |
| Error code: | 241.20 |
| Display: | 241.20 |
| Description: | While feeding from tray 1, the transparency sensor is blocked. Possible causes: • Transparency sensor • Paper tray failure • Paper pick mechanism failure • System card |
| Remedy: | • Replace the paper tray. |
| Error code: | 241.21 |
| Display: | 241.21 |
| Description: | Tray 1 motor stalled. Possible causes: • Incorrect paper loading • Paper pick mechanism failure • System card |
| Remedy: | • Ensure proper media is set for the type of paper used. • Fan media, and stack it flat in the tray or MPF. |
| Error code: | 242.03 |
| Display: | 242.03 |
| Description: | While feeding from tray 2, the input sensor does not break. Possible causes: • Incorrect media setting • Incorrect paper loading • Incorrect media restraint setting • 500-sheet assembly failure • Paper pick mechanism |
| Remedy: | • Ensure proper media is set for the type of paper used. • Fan media, and stack flat in 500-sheet tray (tray 2). • Properly set media restraints in tray 2. • Check the pick arm rolls (tires) and replace if worn. • Replace the 500-sheet assembly. |
| Error code: | 242.04 |
| Display: | 242.04 |
| Description: | While feeding from tray 2, the input sensor is made while the previous page is still in the aligner. Possible causes: • Incorrect media setting • Incorrect paper loading • Incorrect media restraint setting • 500-sheet assembly failure • Paper pick mechanism |
| Remedy: | • Ensure proper media is set for the type of paper used. • Fan media, and stack it flat in the 500-sheet tray (tray 2). • Properly set media restraints in tray 2. • Check the pick arm rolls (tires) and replace if worn. • Replace the 500-sheet assembly. |
| Error code: | 242.05 |
| Display: | 242.05 |
| Description: | While feeding from tray 2, the input sensor is not made. |
| Remedy: | • Ensure proper media is set for the type of paper used. • Fan media, and stack it flat in the 500-sheet tray (tray 2). • Properly set media restraints in tray 2. • Check the pick arm rolls (tires) and replace if worn. |
| Error code: | 242.21 |
| Display: | 242.21 |
| Description: | The tray 2 autocomp or the redrive motor stalled. |
| Remedy: | • Fan media, and stack it flat in the 500-sheet tray (tray 2). |
| Error code: | 250.03 |
| Display: | 250.03 |
| Description: | While feeding from the MPF, the input sensor did not break. |
| Remedy: | • Ensure proper media is set for the type of paper used. • Fan media, and stack it flat in the tray or MPF. • Properly set media restraints in the paper tray. • Check the pick arm rolls (tires) and replace if worn. • Replace the paper tray. • Replace the MPF swing arm assembly • If the previous actions do not fix the problem, replace the paper pick mechanism. |
| Error code: | 250.04 |
| Display: | 250.04 |
| Description: | While feeding from the MPF, the input sensor is made while the previous page is still in the aligner. |
| Remedy: | • Ensure proper media is set for the type of paper used. • Fan media, and stack it flat in the tray or MPF. • Properly set media restraints in the paper tray. • Check the pick arm rolls (tires) and replace if worn. • Replace the paper tray. • Replace the MPF swing arm assembly. • If the previous actions do not fix the problem, replace the paper pick mechanism. |
| Error code: | 250.05 |
| Display: | 250.05 |
| Description: | While feeding from the MPF, the input sensor is not made. |
| Remedy: | • Ensure proper media is set for the type of paper used. • Fan media, and stack it flat in the tray or MPF. • Properly set media restraints in the paper tray. • Check the pick arm rolls (tires) and replace if worn. • Replace the paper tray. • Models 205CP only: Replace the MPF swing arm assembly. • If the previous actions do not fix the problem, replace the paper pick mechanism. |
| Error code: | 250.21 |
| Display: | 250.21 |
| Description: | MPF motor stalled. |
| Remedy: | • Ensure proper media is set for the type of paper used. • Fan media, and stack it flat in the tray or MPF. • Replace the MPF swing arm assembly. |
| Error code: | 900.00 ... 900.99 |
| Display: | 900.00–900.99 Software Error |
| Description: | Unrecoverable RIP software error. |
| Remedy: | POR the printer. If the error message persists, replace the system card. |
| Error code: | 902.01 ... 902.99 |
| Display: | 902.01–902.99 Engine Software Error |
| Description: | Unrecoverable system software errors. |
| Remedy: | POR the printer. If the error message persists, replace the system card. |
| Error code: | 903.01 ... 903.05 |
| Display: | 903.01–903.05 Engine Software Error |
| Description: | Unrecoverable system software errors. |
| Remedy: | POR the printer. If the error message persists, replace the system card |
| Error code: | 904.01 ... 904.04 |
| Display: | 904.01–904.04 Interface Violation by RIP |
| Description: | Unrecoverable system software errors. |
| Remedy: | POR the printer. If the error message persists, replace the system card. |
| Error code: | 905.xx |
| Display: | 905.xx Engine Software Error |
| Description: | Unrecoverable system software errors. |
| Remedy: | POR the printer. If the error message persists, replace the system card. |
| Error code: | 906.01 ... 906.04 |
| Display: | 906.01–906.04 Fuser Motor Error |
| Description: | Fuser motor has failed. |
| Error code: | 906.05 ... 906.08 |
| Display: | 906.05–906.08 Bumper Motor error |
| Description: | Bump aligner motor has failed. |
| Error code: | 907.xx |
| Display: | 907.xx Engine Software Error |
| Description: | Unrecoverable system software errors. |
| Remedy: | POR the printer. If the error message persists, replace the system card. |
| Error code: | 908.00 ... 908.99 |
| Display: | 908.00–908.99 Engine Software error |
| Description: | Unrecoverable system software errors. |
| Remedy: | POR the printer. If the error persists, replace the system card. |
| Error code: | 910.01 |
| Display: | 910.01 Transparency Sensor |
| Description: | Transparency sensor failed calibration. |
| Remedy: | 1 Turn the printer off, and remove the rear cover. Check the connector JTRAY1 for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the paper pick mechanism. Go to step 2. 2 Check the transparency sensor for correct mounting. Is the transparency sensor properly mounted in the paper pick mechanism? Go to step 3. Remove the paper pick mechanism, properly install the transparency sensor and reinstall paper pick mechanism. 3 Replace the paper pick mechanism. Does the error clear? Problem solved. Replace the system card. |
| Error code: | 920.01 |
| Display: | 920.01 POST Error |
| Description: | Hot roll took too long to heat up after transitioning to new enhanced mode (standby control only. Fuser page count between 0 and 99,999. |
| Causes: | • Bad thermistor, circuit or cabling. • Fuser not receiving sufficient AC power. • Poor supply line voltage. • Low wattage or incorrect lamp. • Incorrect hot roll. |
| Remedy: | See 920.xx |
| Error code: | 920.02 |
| Display: | 920.02 POST Error |
| Description: | Hot roll fell too far below the desired temperature while in standby. Fuser page between 0 and 99,999. |
| Causes: | • Bad thermistor, circuit or cabling. • Fuser not receiving sufficient AC power. • Poor supply line voltage. • Low wattage or incorrect lamp. • Incorrect hot roll. |
| Remedy: | See 920.xx |
| Error code: | 920.03 |
| Display: | 920.03 POST Error |
| Description: | Hot roll too cool when checking for slope change in standby. Fuser page count between 0 and 99,999. |
| Causes: | • Bad thermistor, circuit or cabling. • Fuser not receiving sufficient AC power. • Poor supply line voltage. • Low wattage or incorrect lamp. • Incorrect hot roll. |
| Remedy: | See 920.xx |
| Error code: | 920.04 |
| Display: | 920.04 POST Error |
| Description: | Hot roll too cool when heating to desired temperature after slope change (standby control only). Fuser page count between 0 and 99,999. |
| Causes: | • Bad thermistor, circuit or cabling. • Fuser not receiving sufficient AC power. • Poor supply line voltage. • Low wattage or incorrect lamp. • Incorrect hot roll. |
| Remedy: | See 920.xx |
| Error code: | 920.05 |
| Display: | 920.05 POST Error |
| Description: | Printhead motor not connected. |
| Remedy: | 1 Replace the printhead card. Does the error clear? Problem solved. Replace the system card. |
| Error code: | 920.06 |
| Display: | 920.06 POST Error |
| Description: | Fuser is not increasing in temperature even though the lamp has been on for an extended time. Fuser page count between 0 and 99,999. |
| Causes: | • Fuser is not receiving AC power. • Poor supply line voltage. |
| Remedy: | See 920.xx |
| Error code: | 920.07 |
| Display: | 920.07 POST Error |
| Description: | Fuser has been below the desired temperature for too long while media is in the nip. Fuser page count between 0 and 99,999. |
| Causes: | • Bad thermistor, circuit, or cabling. • Very noisy thermistor signal. • Fuser not receiving AC power. • Poor supply line voltage. • Excessive load on the fuser. • Low voltage or incorrect lamp. • Abrupt change in temperature that has disrupted control. • Incorrect hot roll. |
| Remedy: | See 920.xx |
| Error code: | 920.08 |
| Display: | 920.08 POST Error |
| Description: | Exit sensor not connected. |
| Remedy: | 1 Turn the printer off, and remove the rear cover. Check the connector JFUSER1 for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the fuser cable. Go to step 2. 2 Remove the fuser. Check the DC autoconnects on both the fuser and the printer for damage. Are the connectors damaged? Replace the JFUSER1 cable. Go to step 3. 3 Check for the following continuity between the DC autoconnect and FUSER1. Is continuity present? Go to step 4. Replace the DC fuser cable. 4 Replace the fuser. Does the error clear? Problem solved. Replace the system card. |
| Error code: | 920.09 ... 920.12 |
| Display: | 920.09-12 POST Error |
| Description: | One toner sensor not connected. |
| Remedy: | 1 Turn the printer off, and remove the rear cover. Check the connector JHVPS1 for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the top access cover assembly. Go to step 2. 2 Remove the left cover. Check all the toner level sensor cables connected to the rear of the HVPS for proper connection to HVPS, the cable for pinch points, and the cable or connector for any other damage. Are any of the cables damaged? Replace the damaged sensor. Go to step 3. 3 Disconnect JHVPS1 from the system card and the HVPS. Check for the following continuity. Is continuity present? Go to step 4. Replace the top access cover assembly. 4 Reconnect JHVPS1 cable to the system card and the HVPS. Do not reinstall the left cover, but make sure the front access door and the top cover assembly are closed, and that the waste toner assembly is reinstalled. Turn the printer on. Attach the negative end of the voltmeter to the ground, and check the voltage on pin 1 of each toner level sensor cable. You will need to check this on the back of the HVPS ( Replace the toner level sensor that has 5 V dc on pin 1. Go to step 5. Is there approximately 5 V dc on any of the pins? 5 Replace the HVPS. Does the error clear? Problem solved. Replace the system card. |
| Error code: | 920.13 |
| Display: | 920.13 POST Error |
| Description: | Hot roll too cool while checking for slope change. Fuser page count between 100,000 and 199,999. |
| Causes: | • Bad thermistor, circuit, or cabling. • Noisy thermistor signal. • Fuser not receiving AC power. • Poor supply line voltage. • Low voltage or incorrect lamp. • Incorrect hot roll. |
| Remedy: | See 920.xx |
| Error code: | 920.14 |
| Display: | 920.14 POST Error |
| Description: | Hot roll too cool when heating to desired temperature after slope change. Fuser page count between 100,000 and 199,999. |
| Causes: | • Bad thermistor, circuit, or cabling. • Noisy thermistor signal. • Fuser not receiving AC power. • Poor supply line voltage. • Low voltage or incorrect lamp. • Incorrect hot roll. |
| Remedy: | See 920.xx. |
| Error code: | 920.15 |
| Display: | 920.15 POST Error |
| Description: | Bad transfer belt NVRAM data. |
| Remedy: | Model 205CP only: 1 Turn the printer off, and remove the rear cover. Check the connector JTRANS1 for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the front door assembly. Go to step 2. 2 Replace the transfer belt assembly. Does the error clear? Problem solved. Replace the system card. Model 220CP only: 1 Turn the printer off, and remove the rear cover. Check the connector JTRANS2 for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the front door assembly Go to step 2. 2 Replace the transfer belt assembly. Does the error clear? Problem solved. Replace the system card. |
| Error code: | 920.16 |
| Display: | 920.16 POST Error |
| Description: | Fuser is not increasing in temperature even though the lamp has been on for an extended time. Fuser page count between 100,000 and 199,999. |
| Causes: | • Fuser is not receiving AC power. • Poor supply line voltage. |
| Remedy: | See 920.xx |
| Error code: | 920.17 |
| Display: | 920.17 POST Error |
| Description: | Fuser has been below the desired temperature for too long while the media is in the nip. Fuser page count between 100,000 and 199,999. |
| Causes: | • Bad thermistor, circuit, or cabling. • Very noisy thermistor signal. • Fuser not receiving AC power. • Poor supply line voltage. • Excessive load on the fuser. • Low voltage or incorrect lamp. • Incorrect hot roll. • Abrupt change in temperature that has disrupted control. |
| Remedy: | See 920.xx |
| Error code: | 920.18 |
| Display: | 920.18 POST Error |
| Description: | Tray 2 has failed. |
| Remedy: | 1 Turn the printer off, and remove the rear cover. Check the connector JOPT1 for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the option cable. Go to step 2. 2 Replace the 500-sheet assembly (205CP models) or the 550-sheet assembly (220CP models). Does the error clear? Problem solved. Replace the system card. |
| Error code: | 920.19 |
| Display: | 920.19 POST Error |
| Description: | Stepper motor not connected. |
| Remedy: | Models 205CP only: 1 Replace the EP drive assembly. Does the error clear? Problem solved. Replace the system card. Models 220CP only: 1 Turn the printer off, and remove the rear cover. Check the connector JTRANS1 for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the JTRANS1 cable. Go to step 2. 2 Replace the EP drive assembly. Does the error clear? Problem solved. Replace the system card. |
| Error code: | 925.01 |
| Display: | 925.01 Fan Error |
| Description: | Lamp detection performed and found error. Fuser page count between 0 and 99,999. |
| Causes: | • 115 V lamp in 220 V printer. • Lamp has excessive wattage. |
| Remedy: | 1 Fuser lamp If the fuser is 220 V machine a 115 V fuser may be installed. If the printer is not a 115 V model, then go to step 2. If the printer is a 220 V model, then check to make sure that the correct lamp is installed. Note: If the fuser lamp is replaced, allow the fuser to cool or a 925.xx error could be displayed. 2 AC power source Check the AC power source to make sure it meets specifications. If the AC power source does not meet specifications, inform the customer. If it meets specifications, go to step 3. 3 Fuser lamp Turn the printer off and allow the fuser assembly to cool. After the fuser assembly cools down, turn the printer on. If you receive the same error code, replace the fuser lamp. See “Fuser lamp removal”. Note: If the fuser lamp is replaced, allow the fuser to cool or a 925.xx error could be displayed. |
| Error code: | 945.01 |
| Display: | 945.01 Transfer Roll |
| Description: | Yellow transfer roll has failed. |
| Causes: | A read/write error has occurred on the NVM of the tray 5 HCF controller card assembly. |
| Remedy: | 1 Turn the printer off, and remove the rear cover. Check the connector JHVPS1 for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the top access cover assembly. Go to step 2. 2 Disconnect JHVPS1 from system card and HVPS. Check for the following continuity. Is continuity present? Go to step 3. Replace the top access cover assembly. 3 Remove the HVPS. Check for continuity between the contacts (yellow1 and yellow2, cyan1 and cyan2, magenta1 and magenta2, or black1 and black2) on the transfer contact assembly. Is continuity present? Go to step 4. Replace the transfer contact assembly. 4 Replace the HVPS. Does the error clear? Problem solved. Replace the system card. |
| Error code: | 945.02 |
| Display: | 945.02 Transfer Roll |
| Description: | Cyan transfer roll has failed. |
| Remedy: | 1 Turn the printer off, and remove the rear cover. Check the connector JHVPS1 for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the top access cover assembly. Go to step 2. 2 Disconnect JHVPS1 from system card and HVPS. Check for the following continuity. Is continuity present? Go to step 3. Replace the top access cover assembly. 3 Remove the HVPS. Check for continuity between the contacts (yellow1 and yellow2, cyan1 and cyan2, magenta1 and magenta2, or black1 and black2) on the transfer contact assembly. Is continuity present? Go to step 4. Replace the transfer contact assembly. 4 Replace the HVPS. Does the error clear? Problem solved. Replace the system card. |
| Error code: | 945.03 |
| Display: | 945.03 Transfer Roll |
| Description: | Magenta transfer roll has failed. |
| Remedy: | 1 Turn the printer off, and remove the rear cover. Check the connector JHVPS1 for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the top access cover assembly. Go to step 2. 2 Disconnect JHVPS1 from system card and HVPS. Check for the following continuity. Is continuity present? Go to step 3. Replace the top access cover assembly. 3 Remove the HVPS. Check for continuity between the contacts (yellow1 and yellow2, cyan1 and cyan2, magenta1 and magenta2, or black1 and black2) on the transfer contact assembly. Is continuity present? Go to step 4. Replace the transfer contact assembly. 4 Replace the HVPS. Does the error clear? Problem solved. Replace the system card. |
| Error code: | 945.04 |
| Display: | 945.04 Transfer Roll |
| Description: | Black transfer roll has failed. |
| Remedy: | 1 Turn the printer off, and remove the rear cover. Check the connector JHVPS1 for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the top access cover assembly. Go to step 2. 2 Disconnect JHVPS1 from system card and HVPS. Check for the following continuity. Is continuity present? Go to step 3. Replace the top access cover assembly. 3 Remove the HVPS. Check for continuity between the contacts (yellow1 and yellow2, cyan1 and cyan2, magenta1 and magenta2, or black1 and black2) on the transfer contact assembly. Is continuity present? Go to step 4. Replace the transfer contact assembly. 4 Replace the HVPS. Does the error clear? Problem solved. Replace the system card. |
| Error code: | 946.01 |
| Display: | 946.01 Transfer Roll |
| Description: | Yellow transfer roll has failed. |
| Remedy: | 1 Turn the printer off, and remove the rear cover. Check the connector JHVPS1 for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the top access cover assembly. Go to step 2. 2 Disconnect JHVPS1 from system card and HVPS. Check for the following continuity. Is continuity present? Go to step 3. Replace the top access cover assembly. 3 Remove the HVPS. Check for continuity between the contacts (yellow1 and yellow2, cyan1 and cyan2, magenta1 and magenta2, or black1 and black2) on the transfer contact assembly. Is continuity present? Go to step 4. Replace the transfer contact assembly. 4 Replace the HVPS. Does the error clear? Problem solved. Replace the system card. |
| Error code: | 946.02 |
| Display: | 946.02 Transfer Roll |
| Description: | Cyan transfer roll has failed. |
| Remedy: | 1 Turn the printer off, and remove the rear cover. Check the connector JHVPS1 for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the top access cover assembly. Go to step 2. 2 Disconnect JHVPS1 from system card and HVPS. Check for the following continuity. Is continuity present? Go to step 3. Replace the top access cover assembly. 3 Remove the HVPS. Check for continuity between the contacts (yellow1 and yellow2, cyan1 and cyan2, magenta1 and magenta2, or black1 and black2) on the transfer contact assembly. Is continuity present? Go to step 4. Replace the transfer contact assembly. 4 Replace the HVPS. Does the error clear? Problem solved. Replace the system card. |
| Error code: | 946.03 |
| Display: | 946.03 Transfer Roll |
| Description: | Magenta transfer roll has failed. |
| Remedy: | 1 Turn the printer off, and remove the rear cover. Check the connector JHVPS1 for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the top access cover assembly. Go to step 2. 2 Disconnect JHVPS1 from system card and HVPS. Check for the following continuity. Is continuity present? Go to step 3. Replace the top access cover assembly. 3 Remove the HVPS. Check for continuity between the contacts (yellow1 and yellow2, cyan1 and cyan2, magenta1 and magenta2, or black1 and black2) on the transfer contact assembly. Is continuity present? Go to step 4. Replace the transfer contact assembly. 4 Replace the HVPS. Does the error clear? Problem solved. Replace the system card. |
| Error code: | 946.04 |
| Display: | 946.04 Transfer Roll |
| Description: | Black transfer roll has failed. |
| Remedy: | 1 Turn the printer off, and remove the rear cover. Check the connector JHVPS1 for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the top access cover assembly. Go to step 2. 2 Disconnect JHVPS1 from system card and HVPS. Check for the following continuity. Is continuity present? Go to step 3. Replace the top access cover assembly. 3 Remove the HVPS. Check for continuity between the contacts (yellow1 and yellow2, cyan1 and cyan2, magenta1 and magenta2, or black1 and black2) on the transfer contact assembly. Is continuity present? Go to step 4. Replace the transfer contact assembly. 4 Replace the HVPS. Does the error clear? Problem solved. Replace the system card. |
| Error code: | 947.01 |
| Display: | 947.01 Transfer Roll |
| Description: | Yellow transfer roll has failed. |
| Remedy: | 1 Turn the printer off, and remove the rear cover. Check the connector JHVPS1 for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the top access cover assembly. Go to step 2. 2 Disconnect JHVPS1 from system card and HVPS. Check for the following continuity. Is continuity present? Go to step 3. Replace the top access cover assembly. 3 Remove the HVPS. Check for continuity between the contacts (yellow1 and yellow2, cyan1 and cyan2, magenta1 and magenta2, or black1 and black2) on the transfer contact assembly. Is continuity present? Go to step 4. Replace the transfer contact assembly. 4 Replace the HVPS. Does the error clear? Problem solved. Replace the system card. |
| Error code: | 947.02 |
| Display: | 947.02 Transfer Roll |
| Description: | Cyan transfer roll has failed. |
| Remedy: | 1 Turn the printer off, and remove the rear cover. Check the connector JHVPS1 for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the top access cover assembly. Go to step 2. 2 Disconnect JHVPS1 from system card and HVPS. Check for the following continuity. Is continuity present? Go to step 3. Replace the top access cover assembly. 3 Remove the HVPS. Check for continuity between the contacts (yellow1 and yellow2, cyan1 and cyan2, magenta1 and magenta2, or black1 and black2) on the transfer contact assembly. Is continuity present? Go to step 4. Replace the transfer contact assembly. 4 Replace the HVPS. Does the error clear? Problem solved. Replace the system card. |
| Error code: | 947.03 |
| Display: | 947.03 Transfer Roll |
| Description: | Magenta transfer roll has failed. |
| Remedy: | 1 Turn the printer off, and remove the rear cover. Check the connector JHVPS1 for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the top access cover assembly. Go to step 2. 2 Disconnect JHVPS1 from system card and HVPS. Check for the following continuity. Is continuity present? Go to step 3. Replace the top access cover assembly. 3 Remove the HVPS. Check for continuity between the contacts (yellow1 and yellow2, cyan1 and cyan2, magenta1 and magenta2, or black1 and black2) on the transfer contact assembly. Is continuity present? Go to step 4. Replace the transfer contact assembly. 4 Replace the HVPS. Does the error clear? Problem solved. Replace the system card. |
| Error code: | 947.04 |
| Display: | 947.04 Transfer Roll |
| Description: | Black transfer roll has failed. |
| Remedy: | 1 Turn the printer off, and remove the rear cover. Check the connector JHVPS1 for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the top access cover assembly. Go to step 2. 2 Disconnect JHVPS1 from system card and HVPS. Check for the following continuity. Is continuity present? Go to step 3. Replace the top access cover assembly. 3 Remove the HVPS. Check for continuity between the contacts (yellow1 and yellow2, cyan1 and cyan2, magenta1 and magenta2, or black1 and black2) on the transfer contact assembly. Is continuity present? Go to step 4. Replace the transfer contact assembly. 4 Replace the HVPS. Does the error clear? Problem solved. Replace the system card. |
| Error code: | 950.00 ... 950.29 |
| Display: | 950.00–950.29 NVRAM Mismatch |
| Description: | Mismatch between operator panel assembly NVRAM and system card NVRAM. |
| Remedy: | 1 Has the operator panel assembly been recently replaced? Replace the operator panel assembly with a new, and not previously installed operator panel assembly. Replace the system card with a new, and not previously installed system card. |
| Error code: | 950.30 ... 950.60 |
| Display: | 950.30–950.60 NVRAM Mismatch |
| Description: | Mismatch between system card NVRAM and smart chip card or printhead NVRAM. |
| Remedy: | Models 205CP only: 1 Has the smart chip card been recently replaced? Replace the smart chip card with a new, and not previously installed smart chip card. Replace the system card with a new, and not previously installed system card. Models 220CP only: 1 Has the printhead been recently replaced? Replace the printhead with a new, and not previously installed smart chip card. Replace the system card with a new, and not previously installed system card. |
| Error code: | 951.01 ... 951.99 |
| Display: | 951.01–951.99 NVRAM Failure |
| Description: | Smart chip card or printhead NVRAM failure. |
| Remedy: | POR the printer. • For 205CP: if the error message persists, replace the smart chip card. • For 220CP: if the error message persists, replace the printhead. |
| Error code: | 952.01 ... 952.99 |
| Display: | 952.01–952.99 NV Failure:n |
| Description: | CRC error has occurred. This is recoverable. |
| Remedy: | Perform a POR to clear the error. |
| Error code: | 953.01 ... 953.99 |
| Display: | 953.01–953.99 NVRAM Failure |
| Description: | Operator panel assembly NVRAM. |
| Remedy: | POR the printer. Replace operator panel assembly if the error message persists. |
| Error code: | 954.01 ... 954.99 |
| Display: | 954.01–954.99 NVRAM Failure |
| Description: | System card NVRAM failure. |
| Remedy: | POR the printer. If the error message persists, replace the system card. |
| Error code: | 955.01 ... 955.99 |
| Display: | 955.01–955.99 Code Failure |
| Description: | System card memory failure. |
| Remedy: | POR the printer. If the error message persists, replace the system card. |
| Error code: | 956.01 ... 956.99 |
| Display: | 956.01–956.99 System card |
| Description: | Processor failure. |
| Remedy: | POR the printer. If the error message persists, replace the system card. |
| Error code: | 958.01 ... 958.99 |
| Display: | 958.01–958.99 Memory Failure |
| Description: | Processor failure. |
| Remedy: | POR the printer. If the error message persists, replace the system card. |
| Error code: | 960.01 ... 960.99 |
| Display: | 960.01—960.99 Memory Error |
| Description: | Memory failure. |
| Remedy: | RAM soldered on card is bad. Replace the system card. |
| Error code: | 961.01 ... 961.99 |
| Display: | 961.01–961.99 Memory Failure |
| Description: | Memory failure. |
| Remedy: | POR the printer. If the error message persists, replace the system card. |
| Error code: | 990.xx |
| Display: | 990.xx Option Error |
| Description: | Tray 2 failure. |
| Remedy: | Replace 500-sheet assembly. |
