Xerox 5328
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Коды ошибок
A1
A1-8
A2
A6
A7
A9
C1
C2
C3
C4
E1
E1-5
E1-6
E1-7
E1-8
E1-9
E1 ... E1-0
E2
E3
E4
E4-0
E4-5
E4-6
E4-7
E4-8
E4-9
E5
E6
E9
F3-1
F3-2
F3-3
F5
J1-1
J1-2
J2-1, J2-2
J5, J6
L2
L3
L4
L6
LL
rc
rr
U0
U2
U2-1
U2-2
U2-4
U2-7
U4-1
U4-2
U4-3
U4-4
U4-6
U4-7
U7-1
U9-3
U9-4
U9-5
Описание
| Error code: | A1 |
| Display: | Cover is Open |
| Description: | Jam at Door A |
| Causes: | • Tray 1 (MPT) Feed Roller, PL10.1.53 • Tray 1 (MPT) Pick Roller, PL10.1.43 • Tray 1 (MPT) Retard Roller, PL10.1.16 • Registration Clutch #1, PL8.1.85 • Tray 2 Registration Motor, PL4.2.36 • Tray 2 Feed Motor, PL4.2.35 • Front Sensor Board, PL4.2.97 |
| Remedy: | 1 Check the following for evidence of fault, dirt, debris, or damage: • Tray 1 (MPT) Feed Rollers • Registration Rollers • Sensor Actuator Is there any damage or debris? Clean or replace the appropriate parts. Go to Step 2. 2 Test the Registration #1 Sensor. Run the Service Diagnostics Registration Entrance Sensor test. Does the sensor operate correctly? Go to Step 3. Replace the actuator. If the error persists, replace the Front Sensor Board. 3 Test the Feed Motor, Registration Motor, and Registration Clutch #1. Do the components function correctly? Replace the Engine Control Board. Go to Step 4. 4 Check the harness for each motor and clutch. Are the wiring harnesses properly connected and free from defects? Replace the Engine Control Board. Replace the wiring harness and/or the problem motor/ clutch. |
| Error code: | A1-8 |
| Description: | Main board received reset signal |
| Error code: | A2 |
| Display: | DOCUMENT JAM |
| Description: | Jam at Door A |
| Causes: | • Duplex Unit, PL16.1.0 |
| Remedy: | 1 Check the following for evidence of fault, dirt, debris, or damage: • Door A • Door D • Duplex Unit Rollers • Duplex Unit connector • Duplex Sensors and Actuators Is there any damage or debris? Clean or replace the appropriate parts. Go to Step 2. 2 Test the Duplex Unit sensors. Run the Service Diagnostics for each of the four Duplex Unit sensors. Do the sensors and actuators function correctly Go to Step 3. Replace the damaged sensor. 3 Test the Duplex Unit motors. Run the Service Diagnostics Duplex Motor tests. Do the motors function correctly Go to Step 4. Replace the Duplex Unit 4 Inspect the wiring harness for the Duplex Unit. Is the wiring harness properly connected and free from defects? Replace the Duplex Unit. Replace the Engine Control Board. |
| Error code: | A6 |
| Display: | A6-Bypass Feeder Jam |
| Description: | Paper did not exit the Multi-sheet Bypass Feeder properly, causing a paper jam. Open Cover A and refer to the labels on the printer to clear the jam. |
| Causes: | FB unit failure. Main PCB failure. |
| Remedy: | 1. Ensure the correct weight and type of paper is loaded in the feeder. Also ensure the paper is loaded correctly in the feeder. 2. Clean the bypass feeder’s pick roller. 3. Test the main feed motor as described in “Motor and clutch tests”. Replace the main feed motor. 5. Replace the engine controller board. |
| Error code: | A7 |
| Display: | A7-Duplex Entry Jam |
| Description: | Paper did not enter the duplex module properly, causing a paper jam. Open Cover A and refer to the labels on the printer to clear the jam. |
| Causes: | Power supply fan error |
| Remedy: | 1. Ensure the correct weight and type of paper is loaded in the currently used tray. Also ensure the paper is loaded correctly in the tray. 2. Clean the duplex unit’s rollers. 3. Test the duplex motor and clutch as described in “Motor and clutch tests”. Replace the duplex unit. 5. Replace the engine controller board. |
| Error code: | A9 |
| Description: | Tray 1 jam |
| Causes: | Multi-Purpose Pickup Roller movement error |
| Remedy: | 1 Document scanner unit failure Replace the document scanner unit. 2 Main PCB failure Replace the main PCB ASSY. |
| Error code: | C1 |
| Description: | PF jam cass. 1 |
| Causes: | • If the actuator of the Separation base unit safety switch is not depressed. |
| Remedy: | This may happen in some cases of bad line condition. Ask the remote party to transmit again. |
| Error code: | C2 |
| Description: | PF jam cass. 2 |
| Causes: | • If the actuator of the Master making unit safety switch is not depressed. |
| Remedy: | This may happen in some cases of bad line condition. Ask the remote party to transmit again. |
| Error code: | C3 |
| Display: | SVC C3 ERROR |
| Description: | PF jam cass.3 |
| Causes: | • If the actuator of the Master removal unit safety switch is not depressed. |
| Remedy: | This may happen in some cases of bad line condition. Ask the remote party to transmit again. |
| Error code: | C4 |
| Display: | SVC C4 ERROR |
| Description: | Machine has reset |
| Causes: | • If the master disposal box set sensor does not detect. |
| Remedy: | This may happen in some cases of bad line condition. Ask the remote party to transmit again. |
| Error code: | E1 |
| Display: | SVC E1 ERROR |
| Description: | Jam at Door E Paper misfeed jam between the Fuser and the Top Output Tray. Media reached the Fuser Exit Sensor, but did not reach the Top Output Tray Stack Full Sensor on time. This error represents a misfeed jam inside the Exit Assembly. |
| Causes: | • Exit Assembly, PL11.1.0 • Fuser Motor, PL2.1.9 • Exit Gate Solenoid, PL11.1.17 • Full Stack Sensor, PL11.1.39 |
| Remedy: | 1 Check the following for evidence of fault or damage: • Door E • Fuser • Exit Rollers and drive gears • Stack Full Actuator • Exit Assembly Is there any damage or debris? Replace any damaged parts. Go to Step 2. 2 Test the Fuser Exit and Top Output Tray Stack Full Sensors. Do the sensors function correctly? Go to Step 4. Replace the sensor. If the error persists, go to Step 3. 3 Check all pins on the SNS Harness for continuity. Is the harness conductive? Go to Step 4. Replace the SNS Harness. 4 Test the Fuser Motor. Run the Service Diagnostics Fuser Motor test. Does the motor function correctly? Go to Step 6. Replace the motor. If the error persists, go to Step 5. 5 Check for +24 V to the Fuser Motor. Disconnect DCHEAT on the Motor Driver Board. Is there +24 V across DCHEAT-3 <=> ground? Go to Step 6. Replace the Motor Driver Board. If the error persists, go to Step 6. 6 Test the Exit Gate Solenoid. Run the Service Diagnostics Exit Gate Solenoid test. Does the solenoid function correctly. Go to Step 8. Replace the solenoid. If the error persists, go to Step 7. 7 Check for +24 V to the solenoid. 1. Actuate the interlock switches. 2. Disconnect SOLENOID from the Rear Sensor Board. Is there +24 V across SOLENOID-1 <=> ground? Go to Step 8. Replace the Rear Sensor Board. 8 Check the DRV0 and DRV1 ribbon cables that connect the Motor Driver Board to the Engine Control Board. Are these cables connected and undamaged? Replace the Engine Control Board. Replace the harnesses. |
| Error code: | E1-5 |
| Description: | Paper jam |
| Causes: | Storage board (STRGB) |
| Remedy: | 1. Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power switch. 2. Correct the mounting of STRGB if faulty. 3. Select [Service Mode] -> [State Confirmation] -> [Memory/Storage Adjustment] -> [Format] -> [Logical Format] and perform the function. 4. Replace STRGB. |
| Error code: | E1-6 |
| Description: | Regi SNR Static JAM. IOT Registration Sensor ON is detected during standby. |
| Causes: | • Registration Sensor • Engine Control Board |
| Remedy: | I/O Diagnostic Codes [08-05] IOT Registration SensorCheck Items: • Sensor dirty • Foreign matter, burrs, or paper in the paper path • Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the IOT Registration Sensor (PL 2.9). – Wire between Tray 1 Feed Sensor J156-3 ( P/J156) and LVPS J503-1 ( P/J503) – Wire between Tray 1 Feed Sensor J156-2 and LVPS J503-2 – Wire between Tray 1 Feed Sensor J156-1 and LVPS J503-3 • Replace the AIOC PWB (PL 8.1) . |
| Error code: | E1-7 |
| Description: | Two tray interlock, or duplex interlock |
| Error code: | E1-8 |
| Description: | Sorter interlock |
| Error code: | E1-9 |
| Description: | Copy cartridge interlock |
| Error code: | E1 ... E1-0 |
| Description: | Registration jam |
| Error code: | E2 |
| Display: | SVC E2 ERROR |
| Description: | Reset signal happened. Might read E-2 something else. |
| Error code: | E3 |
| Display: | SVC E3 ERROR |
| Description: | Jam in transfer area |
| Causes: | • If the light path of the Clamp senors both C and L are not opened within 10 seconds after after the Clamp motor is activated. [During Master Release from the Clamp Plate] • If the light path of the Clamp sensor L is not blocked within 10 seconds after the Clamp motor is activated. • If the light path of the Clamp sensor C is not opened within 10 seconds after the Clamp motor is activated. [When the Clamp Plate opens during Master Clamping] • If the light path of the Clamp sensor L is not blocked within 10 seconds after the Clamp motor is activated. • If the light path of the Clamp sensor C is not opened within 10 seconds after the Clamp motor is activated. [When the Clamp Plate closes during Master Clamping] • If the light path of the Clamp sensor L is not opened within 10 seconds after the Clamp motor is activated. |
| Remedy: | Paper exit detector (POUT) signal recognition error 1) Paper exit detector (POUT) trouble 2) Paper exit detector (POUT) signal input circuit trouble REMEDY (Check) 1) Paper exit detector (POUT) 2) MCU PWB paper exit detector (POUT) signal input circuit (Remedy) 1) Paper exit detector (POUT) replacement 2) MCU PWB replacement (After work) 1) When the MCU PWB is replaced, perform simulations to input various set values and adjustment values. |
| Error code: | E4 |
| Display: | E4-2:EXITJAM |
| Description: | Exit jam |
| Causes: | • If the Overflow sensor detects excessive ink in the Squeegee unit. |
| Remedy: | Remove excess ink from the Drum. |
| Error code: | E4-0 |
| Display: | “Jam At Exit; Open Top Cover To Clear\ Press i” |
| Description: | E4-0 Exit Jam |
| Causes: | • Fuser Assembly • HVPS/Engine Logic Board • Fuser Assembly Harness • Exit Motor Assembly • LVPS • Exit Pinch Roller • Exit Assembly • 150-Sheet Paper Cassette • 550-Sheet Paper Cassette |
| Remedy: | 1 Check the condition of the paper in the tray. Is the paper crumpled, damaged, damp, or out of specification? Replace the paper. Go to step 2. 2 Check the paper size setup. Does the paper size in use match the size setup by the End Guide or by the driver on the PC? Go to step 3. Replace the paper, or set up the paper size correctly. 3 Does the error occur when the power is turned ON? Go to step 4. Go to step 6. 4 Check for paper in the Fuser at the Exit Sensor Actuator. Is there any remaining paper in the Fuser? Remove the paper, and go to step 5. Go to step 8. 5 Does the error occur when the power is turned ON? Go to step 8. Go to step 6. 6 Enter Service Diagnostics, and from the Engine Test Print menu select Print Test Pattern. Does the error occur? Go to step 7. Problem solved. 7 1. Remove the Paper Exit Cover 2. Check the Exit Pinch Roller by manually turning the Exit Roller. Is the Exit Pinch Roller undamaged, and does it rotate smoothly? Are the Exit Pinch Springs attached? Go to step 8. Replace the Exit Pinch Roller. 8 1. Turn the power ON. 2. Check the Exit Roller for rotation. Does the Exit Roller rotate smoothly during warm up? Go to step 9. Replace the Lower Exit Chute Assembly . 9 Hold the Fuser Assembly open and operate the Exit Actuator by hand. Does Exit Actuator move smoothly? Go to step 10. Replace the Fuser Assembly . 10 Enter Service Diagnostics, and from the Sensor Tests menu select the Exit Sensor (Fuser) test. Does the sensor correctly report its state when the actuator is manually operated? Replace the HVPS/Engine Logic Board . Go to step 11. 11 Measure the voltage across P/J46-5 <=> P/J46-4 while manually operating the Exit Actuator. Does the voltage measure 0VDC when the Exit Actuator is pushed, and 3.3 VDC when released? Go to step 14. Go to step 12. 12 Check the power to Exit Sensor Does the voltage across P/J46-3 <=> P/J46-4 measure 3.3 VDC? Replace the HVPS/Engine Logic Board . Go to step 13. 13 Check the LVPS for continuity between P/J41-1 and P/J 46-3. Is it continuous? Go to “LVPS (Low Voltage Power Supply)”. Replace the LVPS . 14 1. Disconnect P/J11 on the HVPS/Engine Logic Board. 2. Disconnect P/J41 on the LVPS. 3. Check the LVPS Harness Assembly for continuity between J11-10 and J41-7. Is it continuous? Replace the LVPS . Replace the LVPS Harness Assembly . |
| Error code: | E4-5 |
| Description: | Clamshell interlock |
| Causes: | The Exit Sensor 2 was turned ON when the paper is delivered to the Exit 1 or Finisher. |
| Error code: | E4-6 |
| Description: | Jam at E - E4-6 Exit 2 Area Jam Paper remains at the Exit 2 Exit Sensor located behind Door E. |
| Causes: | • Exit 2 Exit Sensor • Exit PWB • Engine Control Board • LVPS |
| Remedy: | 1 Check paper position at Door A. Is paper touching the Fuser Exit Sensor? Remove the paper. Go to Step 2. 2 Test the Exit Sensor. Run the Service Diagnostics Exit Sensor test. Does the sensor change state? Replace the Engine Control Board. Go to Step 3. 3 Check the Exit Sensor connection. Are P/J112, P/J606B and P/J434 connected? Go to Step 4. Connect the sensor. 4 Check continuity between the Exit Sensor and Exit PWB. Is there continuity on each wire between P/ J112<=> P/J434? Go to Step 5. Repair the wiring. 5 Check for +5 V at the Exit Sensor. Is there +5 V across the sensor connector’s P/J112-3 <=> ground? Replace the Exit Sensor. Go to Step 6. 6 Check the connection between the Exit PWB and Engine Control Board. Are P/J431 and P/J421 connected? Go to Step 7. Connect P/J431 and P/J421. 7 Check continuity between the Exit PWB and Engine Control Board. Is there continuity on each wire between P/ J431 <=> P/J421? Go to Step 8. Repair the wiring. 8 Check the connection between Exit PWB and LVPS. Are P/J430 and P/J526 connected? Go to Step 9. Connect P/J430 and P/J526. 9 Check continuity between the Exit PWB and LVPS. Is there continuity on each wire between P/ J430 <=> P/J526? Go to Step 10. Repair the wiring. 10 Check for +24 V to the Exit PWB. Is there +24 V across P/J430-1 (+) <=> ground? Replace the Exit PWB. Replace the LVPS. |
| Error code: | E4-7 |
| Description: | Two tray interlock |
| Error code: | E4-8 |
| Description: | Sorter interlock |
| Error code: | E4-9 |
| Description: | Copy cartridge interlock |
| Error code: | E5 |
| Display: | SVC E5 ERROR |
| Description: | Front door open |
| Causes: | • Connector error between CON1 board and the drum liaison board • Defective connector between the drum liaison board and the drum board • Defective transistors and logic gate ICs in the eraser controller circuit on the engine board • Connection error between drum unit board and eraser lamp • Broken eraser lamp |
| Error code: | E6 |
| Display: | SVC E6 ERROR |
| Description: | Right side interlock |
| Causes: | • If Position-A sensor cannot be detected (or keeps detecting) even though the Main motor encoder sensor signal is making the output after the Main motor is activated. |
| Remedy: | Confirm details of the error using the error code and correct the error. Then ask the remote party to transmit again. |
| Error code: | E9 |
| Display: | E9-Top Cover A Open |
| Description: | The top cover (Cover A) is open. Close the cover so that printing can continue. |
| Causes: | • Overcurrent in the toner motor circuitry due to an excessive torque • Toner motor locked • Defective gate array U2 • Defective toner motor driver transistor or overcurrent detector. |
| Remedy: | 1. Close the cover. 2. Inspect the switch and ensure the switch’s actuator is not broken. 3. Test the top cover open switch using the sensor test described in “Switch scan test”. Inspect the switch’s wiring harness. 5. Replace the engine controller board. |
| Error code: | F3-1 |
| Description: | Sorter bin home switch |
| Error code: | F3-2 |
| Description: | Sorter cam switch |
| Error code: | F3-3 |
| Description: | Sorter cam switch |
| Error code: | F5 |
| Display: | SVC F5 ERROR |
| Description: | Collator interlock |
| Causes: | 1 Main PCB failure |
| Error code: | J1-1 |
| Display: | FEED ERROR |
| Description: | Add toner |
| Causes: | The paper stacking method on the paper feed tray is not correct. Paper has slipped, etc. due to insufficient paper feed pressure, and paper is not fed correctly. The paper separating pressure is too high. Malfunction of the paper feed inlet sensor Malfunction of the paper feed clutch Faulty connection between the paper feed inlet sensor and MC unit (Disconnection of bundled wires, improper insertion of connectors) Malfunction of the MC unit |
| Error code: | J1-2 |
| Display: | JAM FEED SECT |
| Description: | Toner Empty. The Toner Cartridge is empty. |
| Causes: | • Toner Cartridge • Toner Dispense Assembly • Toner Dispense Motor • Toner CRUM PWB • Engine Control Board |
| Remedy: | I/O Diagnostic Codes [09-07] Toner Empty SensorCheck Items: • Refill the toner. • Foreign matter on the sensor. • Check that the Toner Empty Sensor and the LVPS J509 ( P/J509) 1-4 pins are connected securely with good electrical contact. If there is no problem, replace the Toner Empty Sensor (PL 4.2). • Replace the AIOC PWB (PL 8.1) . |
| Error code: | J2-1, J2-2 |
| Description: | Replace copy cartridge |
| Error code: | J5, J6 |
| Description: | ADF to machine communications problem |
| Error code: | L2 |
| Display: | SVC L2 ERROR |
| Description: | 2000 copies left on cartridge |
| Error code: | L3 |
| Description: | Scan problem |
| Error code: | L4 |
| Description: | Min motor drive problem |
| Error code: | L6 |
| Description: | Key counter |
| Error code: | LL |
| Display: | SVC LL ERROR |
| Description: | Main board. Try simulation 1.1 to initialize |
| Error code: | rc |
| Description: | Wrong operation panel installed |
| Error code: | rr |
| Description: | Bad EPROM on main board. Try 1.1 |
| Error code: | U0 |
| Display: | U0-Engine ROM Error |
| Description: | During the printer’s self diagnostics there was a problem reading the engine ROM. Turn off the printer, wait 15 seconds, then turn on the printer. |
| Remedy: | 1. Turn the printer off and then on 2. Reset the printer NVRAM using the procedure “Resetting NVRAM”. Replace the engine controller board. |
| Error code: | U2 |
| Display: | U2-Engine EPROM Error |
| Description: | During the printer’s self diagnostics there was a problem reading the engine EPROM. Turn off the printer, wait 15 seconds, then turn on the printer. |
| Remedy: | 1. Turn the printer off and then on 2. Reset the printer NVRAM using the procedure “Resetting NVRAM”. Replace the engine controller board. |
| Error code: | U2-1 |
| Display: | “Laser Unit Failure\ Press i” |
| Description: | Carriage Module Fail. A carriage fault was detected. |
| Causes: | • Laser Unit Assembly • HVPS/Engine Logic Board • Print Cartridge • Laser Unit Assembly Harness • LVPS |
| Remedy: | Execute diagnostics [05-22 Move scanner to home position] and [05-23 Move scanner to maintenance position]. The carriage moves. Y↓N→Check each IIT Carriage connector. Each connector is connected securely. Y↓N→Connect each connector securely. Check for foreign substances and deformed parts in the carriage. None is found. Y↓N→Remove the foreign substances and repair the deformed parts. Replace the IIT Carriage (PL 10.3) . Execute diagnostics [05-23 Move scanner to maintenance position]. When the IIT Carriage has moved to the leftmost position, press the [Stop] button to put the Carriage Sensor into the blocked state. Execute diagnostics [5-11 Home Sensor], and "H" is displayed. Y↓N→Check each IIT Carriage and Carriage Sensor connector. Each connector is connected securely. Y↓N→Connect each connector securely. Replace the Carriage Sensor (PL 10.6) and the IIT Carriage (PL 10.3) in that order. Check the Carriage Sensor (PL 10.6 ). The Carriage Sensor is installed properly. Y↓N→Install the Carriage Sensor (PL 10.6) properly. Replace the IIT Carriage (PL 10.3) . |
| Error code: | U2-2 |
| Description: | Scan home or scan encoder |
| Error code: | U2-4 |
| Display: | “Laser Unit Failure\ Press i” |
| Description: | LD Power is low U2-4: Laser Fail/Power Off |
| Causes: | • Laser Unit Assembly • HVPS/Engine Logic Board • Print Cartridge • Laser Unit Assembly Harness • LVPS |
| Remedy: | 1 Enter Service Diagnostics and select Engine NVRAM Adjustments. Is the Laser Power setting at the factory default value of 4? Go to “Laser Unit Assembly”. Go to Step 2. 2 Set Laser power to default value of 4, and then check again. Does the error still occur? Go to “Laser Unit Assembly”. Problem solved. |
| Error code: | U2-7 |
| Description: | Scan home |
| Error code: | U4-1 |
| Display: | “Fuser Failure\Press i” |
| Description: | Fuser On Time Fail. • The lamp did not turn OFF within the specified time after turning ON. • Or, Warm Up was not completed within the specified time after power ON. |
| Causes: | • Fuser • LVPS |
| Remedy: | When U4-1 occurs, [NVM 50-20 FSR Reset FuserOverTemp] becomes "3." Run [NVM 50-20 FSR Reset FuserOverTemp] using "0" to reset it. Check to see if there is paper in the Fuser. The Fuser is normal and there is no paper in it. Y↓N→Remove the paper. Check the condition of the Fuser. The Fuser is installed properly. Y↓N→Install the Fuser properly. Remove the Fuser. Check the conductivity between the Thermostat contacts. The contacts are conductive. Y↓N→Replace the Fuser (PL 5.1) . Check the Heater Rod for an open circuit. There is no open circuit between J600-1 ( P/ J600) and J600-2. Y↓N→Replace the Fuser (PL 5.1) . Check the resistance of the Thermistor. There is no open circuit between J601-1 ( P/J601) and J601-2, and the resistance is a minimum of 228k ohms (cold). Y↓N→Replace the Fuser (PL 5.1) . Immediately after Main Switch ON, the voltage between J3-3 ( P/J3) (ACH) and J3-1 (ACN) is approximately 200VAC. Y↓N→Replace the LVPS (PL 8.1) . Check the wire between J408 ( P/J408) and P601 ( P/J601). The wire between J408 and P601 is not shorted or open. Y↓N→Repair the wire. Check the wire between J3 ( P/J3) and P600 ( P/J600). The wire between J3 and P600 is not shorted or open. Y↓N→Repair the wire. Replace the Fuser (PL 5.1) , the LVPS (PL 8.1) , and the AIOC PWB (PL 8.1) in that order. |
| Error code: | U4-2 |
| Display: | “Fuser Failure\ Press i” |
| Description: | Over Heat Temp Fail. A temperature of 250°C or higher was detected continuously for 480 ms. |
| Causes: | • Fuser Assembly • HVPS/Engine Logic Board • LVPS • Fuser Assembly Harness • LVPS Harness Assembly |
| Remedy: | When U4-2 occurs, [NVM 50-20 FSR Reset FuserOverTemp] becomes "1." Run [NVM 50-20 FSR Reset FuserOverTemp] using "0" to reset it. Check the resistance of the Thermistor. There is no open circuit between J601-1 ( P/J601) and J601-2, and the resistance is a minimum of 228k ohms (cold). Y↓N→Replace the Fuser (PL 5.1) . Check the wire between J408 ( P/J408) and P601 ( P/J601). The wire between J408 and P601 is not shorted or open. Y↓N→Repair the wire. Replace the Fuser (PL 5.1) , the LVPS (PL 8.1) , and the AIOC PWB (PL 8.1) in that order. |
| Error code: | U4-3 |
| Display: | “Fuser Failure\ Press i” |
| Description: | FS1 Thermistor Defect. Thermistor FS1 cannot be monitored any more. |
| Causes: | • Fuser Assembly • HVPS/Engine Logic Board • LVPS • Fuser Assembly Harness • LVPS Harness Assembly |
| Remedy: | Check the condition of the Fuser. The Fuser is installed properly. Y↓N→Install the Fuser properly. Check the resistance of the Thermistor. There is no open circuit between J601-1 ( P/J601) and J601-2, and the resistance is a minimum of 228k ohms (cold). Y↓N→Replace the Fuser (PL 5.1) . Check the wire between J408 ( P/J408) and P601 ( P/J601). The wire is not shorted or open. Y↓N→Repair the wire. Replace the Fuser (PL 5.1) and the AIOC PWB (PL 8.1) in that order. |
| Error code: | U4-4 |
| Display: | “Fuser Failure\Press i” |
| Description: | Fuser Fails at warm-up U4-4: Fuser Fail/ Power Off |
| Causes: | • Fuser Assembly • HVPS/Engine Logic Board • LVPS • Fuser Assembly Harness • LVPS Harness Assembly |
| Remedy: | 1 Turn the printer ON and notice how much time elapses before the error occurs. Does the error occur soon after the power is turned ON? Replace the Fuser Assembly. Go to “Fuser Assembly”. |
| Error code: | U4-6 |
| Description: | High fuser temperature |
| Error code: | U4-7 |
| Description: | Fuser Failure - U4-7 Cold Sagging The Fuser temperature regulation failed. NOTE: Following display of this error, leave power applied for 7 minutes, then cycle printer power. If the error reoccurs, proceed with troubleshooting procedure. |
| Causes: | • Fuser • LVPS • Engine Control Board |
| Remedy: | 1 Check the Fuser for a paper jam. Open Door A. Is there a paper jam in the Fuser? Go to Step 2. Remove the paper. 2 Check the Fuser installation. Open Door A. Is the Fuser installed correctly? Go to Step 3. Install the Fuser correctly. 3 Test the Fuser Exit Sensor operation. 1. Open Door A. 2. Run the Service Diagnostics Fuser Exit Sensor test. Does sensor state change each time the Fuser is installed or removed? Go to Step 5. Go to Step 4. 4 Check the resistance of the Fuser. Is there an open circuit in the Center Thermistor between J131-1 and J131-2? Is the resistance of the Rear STS across J131-1 and J131-2 equal or greater than 3 kohm? Go to Step 7. Replace the Fuser. 5 Check the Pressure Roller Thermistor resistance. Is there an open circuit in the Pressure Roller Thermistor between J133-1 and J133- 2? Is the resistance of the Pressure Roller Thermistor across J133-1 and J133-2 more than or equal to 3 k-ohm? Go to Step 6. Replace the Fuser. 6 Check the Fuser for connection. Is LVPS P/J6 connected? Go to Step 7. Connect P/J6. 7 Check the Fuser connections. Are P/J410, P/J607, P/J600, P131 and P133 connected? Replace Engine Control Board. Connect P/J410, P/J607, P/J600, P131 and P133. |
| Error code: | U7-1 |
| Description: | UI Communication Error. The User Interface PWB detected a communication failure. |
| Remedy: | Check each User Inferface PWB connector. Each connector is connected securely. Y↓N→Connect each connector securely. Turn the power OFF and ON. U7-1 recurs. Y↓N→Completed Replace the User Interface PWB (PL 8.4) . |
| Error code: | U9-3 |
| Description: | Exposure lamp problem |
| Error code: | U9-4 |
| Description: | Toner motor |
| Error code: | U9-5 |
| Description: | Problem in warm-up. |
