Xerox 5622
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Коды ошибок
A1-1 ... A1-32
A2
A3
A5
A6
A7
A8
C1
C2
C3
C6-1, C6-2
C6-3
C7-1, C7-2
C7-3
C8
C9
E1-10 ... E1-25
E1-6
E2
E3-30 ... E4-14
E3-6
E4-10 ... E4-14
E4-15
E4-40, E4-41, E4-12, E4-43, E4-44, E4-45
E4-6
E5
E6-1
E6-2
E6-3
E7-2,-3
E8-6 ... E8-15
F1-1
F1-6
F3
F5
J1
J3
J7
J8-1
J8-2
L6
L8
L9
U1-1
U2-1, U2-2, U2-3, U2-4
U3-1
U4-1
U4-2
U4-3
U4-4
U4-6
U5-1
U5-2
U5-3
U5-4
U6-1
U6-2
U6-3
U6-4
U8-1, U8-2, U8-3, U8-4, U8-5, U8-6
Описание
Error code: | A1-1 ... A1-32 |
Description: | All indicate a paper path problem, etc. in the ADF. |
Error code: | A2 |
Display: | DOCUMENT JAM |
Description: | Jam at Door A |
Causes: | • Duplex Unit, PL16.1.0 |
Remedy: | 1 Check the following for evidence of fault, dirt, debris, or damage: • Door A • Door D • Duplex Unit Rollers • Duplex Unit connector • Duplex Sensors and Actuators Is there any damage or debris? Clean or replace the appropriate parts. Go to Step 2. 2 Test the Duplex Unit sensors. Run the Service Diagnostics for each of the four Duplex Unit sensors. Do the sensors and actuators function correctly Go to Step 3. Replace the damaged sensor. 3 Test the Duplex Unit motors. Run the Service Diagnostics Duplex Motor tests. Do the motors function correctly Go to Step 4. Replace the Duplex Unit 4 Inspect the wiring harness for the Duplex Unit. Is the wiring harness properly connected and free from defects? Replace the Duplex Unit. Replace the Engine Control Board. |
Error code: | A3 |
Display: | DOCUMENT JAM |
Description: | Jam at Door A Misfeed at Tray 1 (MPT) Media reached the Duplex Reverse Sensor, but a second sheet was detected entering the feed path from Tray 1 (MPT). This error represents a misfeed jam for media fed from Tray 1 (MPT). |
Causes: | • Tray 1 (MPT) Feed Roller, PL10.1.53 • Tray 1 (MPT) Pick Roller, PL10.1.43 • Tray 2 Registration Motor, PL4.2.36 • Tray 2 Feed Motor, PL4.2.35 • Front Sensor Board, PL4.2.97 |
Remedy: | 1 Check the following for evidence of fault, dirt, debris, or damage: • Tray 1 (MPT) Feed Rollers • Registration Rollers • Sensor Actuator Is there any damage or debris? Clean or replace the appropriate parts. Go to Step 2. 2 Test the Registration #1 Sensor. Run the Service Diagnostics Registration Entrance Sensor test. Does the sensor operate correctly? Go to Step 3. Replace the actuator. If the error persists, replace the Front Sensor Board. 3 Test the Feed Motor, Registration Motor, and Registration Clutch #1. Do the components function correctly? Replace the Engine Control Board. Go to Step 4. 4 Check each motor and clutch harness. Are the harnesses properly connected and free from defects? Replace the Engine Control Board. Replace the harness and/or problem motor/ clutch. |
Error code: | A5 |
Display: | Unable to Scan A5 |
Description: | ADF interlock |
Causes: | Scanning failure. |
Remedy: | 1 Scanning failure Turn the power switch off and on. Then, try scanning again. |
Error code: | A6 |
Display: | A6-Bypass Feeder Jam |
Description: | Paper did not exit the Multi-sheet Bypass Feeder properly, causing a paper jam. Open Cover A and refer to the labels on the printer to clear the jam. |
Causes: | FB unit failure. Main PCB failure. |
Remedy: | 1. Ensure the correct weight and type of paper is loaded in the feeder. Also ensure the paper is loaded correctly in the feeder. 2. Clean the bypass feeder’s pick roller. 3. Test the main feed motor as described in “Motor and clutch tests”. Replace the main feed motor. 5. Replace the engine controller board. |
Error code: | A7 |
Display: | A7-Duplex Entry Jam |
Description: | Paper did not enter the duplex module properly, causing a paper jam. Open Cover A and refer to the labels on the printer to clear the jam. |
Causes: | Power supply fan error |
Remedy: | 1. Ensure the correct weight and type of paper is loaded in the currently used tray. Also ensure the paper is loaded correctly in the tray. 2. Clean the duplex unit’s rollers. 3. Test the duplex motor and clutch as described in “Motor and clutch tests”. Replace the duplex unit. 5. Replace the engine controller board. |
Error code: | A8 |
Display: | Unable to Scan A8 |
Description: | ADF exit interlock |
Causes: | Ozone fan error |
Remedy: | Replace the CCD module. Replace the main PCB ASSY. |
Error code: | C1 |
Description: | PF jam cass. 1 |
Causes: | • If the actuator of the Separation base unit safety switch is not depressed. |
Remedy: | This may happen in some cases of bad line condition. Ask the remote party to transmit again. |
Error code: | C2 |
Description: | PF jam cass. 2 |
Causes: | • If the actuator of the Master making unit safety switch is not depressed. |
Remedy: | This may happen in some cases of bad line condition. Ask the remote party to transmit again. |
Error code: | C3 |
Display: | SVC C3 ERROR |
Description: | PF jam cass.3 |
Causes: | • If the actuator of the Master removal unit safety switch is not depressed. |
Remedy: | This may happen in some cases of bad line condition. Ask the remote party to transmit again. |
Error code: | C6-1, C6-2 |
Description: | Jams related to duplex |
Error code: | C6-3 |
Description: | Registration sensor, re tray 1 |
Error code: | C7-1, C7-2 |
Description: | HCF feed problems |
Error code: | C7-3 |
Description: | Tray 1 feed problem |
Error code: | C8 |
Description: | Paper stays in tray or duplex or HCF |
Causes: | • If the Ink sensor does not detect ink in the Squeegee unit within 20 seconds after the Inking motor was activated. • If the Ink sensor does not detect ink in the Squeegee unit within 40 seconds after the Inking motor was activated when the Ink bottle is installed just after replacing empty ink bottle. |
Remedy: | Ink bottle set sensor OFF & 5 seconds later ON. |
Error code: | C9 |
Description: | Bypass jam |
Remedy: | Replace the main PCB ASSY. |
Error code: | E1-10 ... E1-25 |
Description: | Internal jam |
Error code: | E1-6 |
Description: | Regi SNR Static JAM. IOT Registration Sensor ON is detected during standby. |
Causes: | • Registration Sensor • Engine Control Board |
Remedy: | I/O Diagnostic Codes [08-05] IOT Registration SensorCheck Items: • Sensor dirty • Foreign matter, burrs, or paper in the paper path • Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the IOT Registration Sensor (PL 2.9). – Wire between Tray 1 Feed Sensor J156-3 ( P/J156) and LVPS J503-1 ( P/J503) – Wire between Tray 1 Feed Sensor J156-2 and LVPS J503-2 – Wire between Tray 1 Feed Sensor J156-1 and LVPS J503-3 • Replace the AIOC PWB (PL 8.1) . |
Error code: | E2 |
Display: | SVC E2 ERROR |
Description: | Reset signal happened. Might read E-2 something else. |
Error code: | E3-30 ... E4-14 |
Description: | Exit jam |
Error code: | E3-6 |
Description: | Exit SNR JAM. Fuser Exit Sensor ON is detected during standby. |
Causes: | • Fuser Exit Sensor • Engine Control Board |
Remedy: | I/O Diagnostic Codes [10-23] Fuser Exit SensorCheck Items: • Fuser Exit Sensor dirty and Sensor Actuator deformed or damaged • Foreign matter, burrs, or paper in the paper path • Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Fuser Exit Sensor (PL 6.2). – Wire between Fuser Exit Sensor J153-3 ( P/J153) and LVPS J505-1 ( P/J505) – Wire between Fuser Exit Sensor J153-2 and LVPS J505-2 – Wire between Fuser Exit Sensor J153-1 and LVPS J505-3 • Replace the AIOC PWB (PL 8.1) . |
Error code: | E4-10 ... E4-14 |
Description: | Inverter sensor not actuated. |
Error code: | E4-15 |
Description: | Inverter sensor |
Error code: | E4-40, E4-41, E4-12, E4-43, E4-44, E4-45 |
Description: | Duplex entry sensor |
Error code: | E4-6 |
Description: | Jam at E - E4-6 Exit 2 Area Jam Paper remains at the Exit 2 Exit Sensor located behind Door E. |
Causes: | • Exit 2 Exit Sensor • Exit PWB • Engine Control Board • LVPS |
Remedy: | 1 Check paper position at Door A. Is paper touching the Fuser Exit Sensor? Remove the paper. Go to Step 2. 2 Test the Exit Sensor. Run the Service Diagnostics Exit Sensor test. Does the sensor change state? Replace the Engine Control Board. Go to Step 3. 3 Check the Exit Sensor connection. Are P/J112, P/J606B and P/J434 connected? Go to Step 4. Connect the sensor. 4 Check continuity between the Exit Sensor and Exit PWB. Is there continuity on each wire between P/ J112<=> P/J434? Go to Step 5. Repair the wiring. 5 Check for +5 V at the Exit Sensor. Is there +5 V across the sensor connector’s P/J112-3 <=> ground? Replace the Exit Sensor. Go to Step 6. 6 Check the connection between the Exit PWB and Engine Control Board. Are P/J431 and P/J421 connected? Go to Step 7. Connect P/J431 and P/J421. 7 Check continuity between the Exit PWB and Engine Control Board. Is there continuity on each wire between P/ J431 <=> P/J421? Go to Step 8. Repair the wiring. 8 Check the connection between Exit PWB and LVPS. Are P/J430 and P/J526 connected? Go to Step 9. Connect P/J430 and P/J526. 9 Check continuity between the Exit PWB and LVPS. Is there continuity on each wire between P/ J430 <=> P/J526? Go to Step 10. Repair the wiring. 10 Check for +24 V to the Exit PWB. Is there +24 V across P/J430-1 (+) <=> ground? Replace the Exit PWB. Replace the LVPS. |
Error code: | E5 |
Display: | SVC E5 ERROR |
Description: | Front door open |
Causes: | • Connector error between CON1 board and the drum liaison board • Defective connector between the drum liaison board and the drum board • Defective transistors and logic gate ICs in the eraser controller circuit on the engine board • Connection error between drum unit board and eraser lamp • Broken eraser lamp |
Error code: | E6-1 |
Display: | “Jam At Rear; Open Rear Cover To Clear\ Press i “ |
Description: | L/H Low Cover open. Access Cover 1 is open. |
Causes: | • HVPS/Engine Logic Board • Stacker Sensor • Stacker Actuator • Lower Stacker Roller • Upper Stacker Roller • Pinch Roller • Stacker Motor Assembly |
Remedy: | I/O Diagnostic Codes [01-11] Tray1 Interlock SwitchCheck Items: • Check that Access Cover 1 closes correctly. • Check that the Tray 1 Interlock Switch is correctly installed and that the electrical connection is good. • Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Tray 1 Interlock Switch (PL 2.5). – Wire between Tray 1 Interlock Switch J161-2 ( P/J161) and LVPS J501-9 ( P/J501) – Wire between Tray 1 Interlock Switch J161-1 and LVPS J501-10 • Replace the LVPS (PL 8.1) and the AIOC PWB (PL 8.1) in that order. |
Error code: | E6-2 |
Display: | “Jam At Stacker; Open Rear Stacker Cover To Clear\ Press i “ |
Description: | STM L/H Cover open. Access Cover 2 is open. |
Causes: | • HVPS/Engine Logic Board • Stacker Sensor • Stacker Actuator • Lower Stacker Roller • Upper Stacker Roller • Pinch Roller • Stacker Motor Assembly |
Remedy: | I/O Diagnostic Codes [01-10] STM Interlock SwitchCheck Items: • Check that Access Cover 2 closes correctly. • Check that the STM Interlock Switch is correctly installed and that the electrical connection is good. • Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the STM Interlock Switch (PL 11.5). – Wire between STM Interlock Switch J173-2 ( P/J173) and STM PWB J542-9 ( P/J542) – Wire between STM Interlock Switch J173-1 and STM PWB J542-10 • Replace the STM PWB (PL 11.5) , the LVPS (PL 8.1) , and the AIOC PWB (PL 8.1) in that order. |
Error code: | E6-3 |
Description: | HCF interlock |
Error code: | E7-2,-3 |
Description: | Duplex interlock |
Error code: | E8-6 ... E8-15 |
Description: | Duplex entry sensor |
Error code: | F1-1 |
Description: | Sorter entry sensor |
Error code: | F1-6 |
Description: | Sorter exit sensor |
Error code: | F3 |
Display: | F3 |
Description: | Paper size not available for sort/stack |
Remedy: | Replace the main PCB ASSY. |
Error code: | F5 |
Display: | SVC F5 ERROR |
Description: | Collator interlock |
Causes: | 1 Main PCB failure |
Error code: | J1 |
Description: | Add toner |
Causes: | • If the Master sensor does not find master on the Drum when the Drum is at 134° during the printing movement. |
Remedy: | Press ALL RESET button. |
Error code: | J3 |
Display: | “Install Or Reseat Print Cartridge\ Press i” |
Description: | J3: Missing Print Cartridge |
Causes: | • HVPS/Engine Logic Board • Print Cartridge • Print Cartridge Right Guide Assembly |
Remedy: | 1 Remove the Print Cartridge to check the model. Is the Print Cartridge the correct model? Go to step 2. Replace the Print Cartridge. 2 Re-install the Print Cartridge. Does the error reoccur when the power is turned ON? Go to step 3. Problem solved. 3 1. Remove the Print Cartridge Right Guide Assembly . 2. Test the wiring harnesses for continuity. Is each harness continuous? Go to step 4. Replace the Print Cartridge Right Guide Assembly . 4 Replace the Print Cartridge. Does the error occur again when the power is turned ON? Replace the HVPS/Engine Logic Board . Problem solved. |
Error code: | J7 |
Description: | 250 copies since toner waste was full |
Causes: | • During the Original scanning, if the Original IN sensor does not detecting within 5 second after the Read pulse motor activates. |
Remedy: | Master making unit safety SW OFF & ON. |
Error code: | J8-1 |
Description: | Wrong copy cartridge installed |
Causes: | A communication error occurred between the Toner CRUM Tag in the Toner Cartridge and the CRUM ASIC on the PWBA MCU F. |
Error code: | J8-2 |
Description: | Copy cartridge EEPROM |
Causes: | A data write error occurred on the XERO CRUM Tag in the Toner Cartridge. |
Error code: | L6 |
Description: | Key counter |
Error code: | L8 |
Description: | Exposure lamp not lightning or not enough light reaching auto exposure sensor |
Error code: | L9 |
Description: | Communication problem between interimage erase/edge lamps and main board |
Error code: | U1-1 |
Description: | Main Motor Rotation Error. 500 ms after the IOT Motor starts, the IOT Motor Lock signal is Low. |
Causes: | The Main Motor does not rotate at the specified speed. |
Remedy: | Close the Left Hand Cover and the Front Cover. Execute diagnostics [04--01 Main Motor On]. The IOT Motor can be heard rotating. Y↓N→Check P/J504 and P/J201. Both P/J504 and P/J201 are connected securely. Y↓N→Connect P/J504 and P/J201 securely. Measure the voltage between LVPS PWB P504-1 ( P/J504) (+) and GND (-). The voltage is approximately +24VDC. Y↓N→Replace the LVPS (PL 8.1). Check the wire between J504-3 ( P/J504) and J201-3 ( P/J201). The wire is not shorted or open. Y↓N→Repair the wire. Replace the IOT Motor (PL 1.1) and the AIOC PWB (PL 8.1) in that order. Check the installation of the IOT Motor (PL 1.1 ) . The IOT Motor is installed properly. Y↓N→Install the IOT Motor (PL 1.1 ) properly. Turn the rotor of the IOT Motor (PL 1.1 ) counterclockwise by hand. It rotates smoothly, without any abnormal load. Y↓N→Check for any foreign substances that obstruct the drive and for any incorrectly installed parts. There are foreign substances or incorrectly installed parts. Y↓N→Replace the IOT Motor (PL 1.1) . Remove any foreign substances and fix any installation errors. Check the wire between J504-3 ( P/J504) and J201-3 ( P/J201). The wire is not shorted or open. Y↓N→Repair the wire. Replace the IOT Motor (PL 1.1) and the AIOC PWB (PL 8.1) in that order. |
Error code: | U2-1, U2-2, U2-3, U2-4 |
Description: | Scan home sensor |
Error code: | U3-1 |
Description: | Lens problem |
Error code: | U4-1 |
Display: | “Fuser Failure\Press i” |
Description: | Fuser On Time Fail. • The lamp did not turn OFF within the specified time after turning ON. • Or, Warm Up was not completed within the specified time after power ON. |
Causes: | • Fuser • LVPS |
Remedy: | When U4-1 occurs, [NVM 50-20 FSR Reset FuserOverTemp] becomes "3." Run [NVM 50-20 FSR Reset FuserOverTemp] using "0" to reset it. Check to see if there is paper in the Fuser. The Fuser is normal and there is no paper in it. Y↓N→Remove the paper. Check the condition of the Fuser. The Fuser is installed properly. Y↓N→Install the Fuser properly. Remove the Fuser. Check the conductivity between the Thermostat contacts. The contacts are conductive. Y↓N→Replace the Fuser (PL 5.1) . Check the Heater Rod for an open circuit. There is no open circuit between J600-1 ( P/ J600) and J600-2. Y↓N→Replace the Fuser (PL 5.1) . Check the resistance of the Thermistor. There is no open circuit between J601-1 ( P/J601) and J601-2, and the resistance is a minimum of 228k ohms (cold). Y↓N→Replace the Fuser (PL 5.1) . Immediately after Main Switch ON, the voltage between J3-3 ( P/J3) (ACH) and J3-1 (ACN) is approximately 200VAC. Y↓N→Replace the LVPS (PL 8.1) . Check the wire between J408 ( P/J408) and P601 ( P/J601). The wire between J408 and P601 is not shorted or open. Y↓N→Repair the wire. Check the wire between J3 ( P/J3) and P600 ( P/J600). The wire between J3 and P600 is not shorted or open. Y↓N→Repair the wire. Replace the Fuser (PL 5.1) , the LVPS (PL 8.1) , and the AIOC PWB (PL 8.1) in that order. |
Error code: | U4-2 |
Display: | “Fuser Failure\ Press i” |
Description: | Over Heat Temp Fail. A temperature of 250°C or higher was detected continuously for 480 ms. |
Causes: | • Fuser Assembly • HVPS/Engine Logic Board • LVPS • Fuser Assembly Harness • LVPS Harness Assembly |
Remedy: | When U4-2 occurs, [NVM 50-20 FSR Reset FuserOverTemp] becomes "1." Run [NVM 50-20 FSR Reset FuserOverTemp] using "0" to reset it. Check the resistance of the Thermistor. There is no open circuit between J601-1 ( P/J601) and J601-2, and the resistance is a minimum of 228k ohms (cold). Y↓N→Replace the Fuser (PL 5.1) . Check the wire between J408 ( P/J408) and P601 ( P/J601). The wire between J408 and P601 is not shorted or open. Y↓N→Repair the wire. Replace the Fuser (PL 5.1) , the LVPS (PL 8.1) , and the AIOC PWB (PL 8.1) in that order. |
Error code: | U4-3 |
Display: | “Fuser Failure\ Press i” |
Description: | FS1 Thermistor Defect. Thermistor FS1 cannot be monitored any more. |
Causes: | • Fuser Assembly • HVPS/Engine Logic Board • LVPS • Fuser Assembly Harness • LVPS Harness Assembly |
Remedy: | Check the condition of the Fuser. The Fuser is installed properly. Y↓N→Install the Fuser properly. Check the resistance of the Thermistor. There is no open circuit between J601-1 ( P/J601) and J601-2, and the resistance is a minimum of 228k ohms (cold). Y↓N→Replace the Fuser (PL 5.1) . Check the wire between J408 ( P/J408) and P601 ( P/J601). The wire is not shorted or open. Y↓N→Repair the wire. Replace the Fuser (PL 5.1) and the AIOC PWB (PL 8.1) in that order. |
Error code: | U4-4 |
Display: | “Fuser Failure\Press i” |
Description: | Fuser Fails at warm-up U4-4: Fuser Fail/ Power Off |
Causes: | • Fuser Assembly • HVPS/Engine Logic Board • LVPS • Fuser Assembly Harness • LVPS Harness Assembly |
Remedy: | 1 Turn the printer ON and notice how much time elapses before the error occurs. Does the error occur soon after the power is turned ON? Replace the Fuser Assembly. Go to “Fuser Assembly”. |
Error code: | U4-6 |
Description: | High fuser temperature |
Error code: | U5-1 |
Description: | Toner Motor Failure - U5-1 Motor Rotation The Toner Dispense Motor failed to rotate. |
Causes: | • Toner Cartridge • Toner Dispense Assembly • Toner Dispense Motor • Engine Control Board |
Remedy: | 1 Check the Toner Cartridge installation. Reinstall the Toner Cartridge. Does it operate properly? Problem solved. Go to Step 2. 2 Check Toner Dispense Assembly rotation. Does the gear located at the lower part of the Toner Dispense Assembly rotate? Go to Step 3. Restore proper operation. 3 Check Toner Dispense Assembly clogging. Is the pipe located at the lower part of the Toner Dispense Assembly clogged? Go to Step 4. Clean the pipe. 4 Test Dispense Motor operation. Run the Service Diagnostics Dispense Motor test. Does the motor operate? Replace the Engine Control Board (page 8-89). Go to Step 5. 5 Check the Dispense Motor for connection. Are P/J216 and P/J420 connected? Go to Step 6. Connect P/J216 and P/J420. 6 Check continuity between the Dispense Motor and Engine Control Board. Is there continuity on each wire between P/ J216 <=> P/J420? Go to Step 7. Repair the wiring. 7 Check for +24 V at the Dispense Motor. Is there +24 V across P/J216-1 (+) <=> ground? Replace the Dispense Motor. Replace the Engine Control Board. |
Error code: | U5-2 |
Description: | Sorter bin home switch stayed actuated |
Error code: | U5-3 |
Description: | Sorter bin home switch |
Error code: | U5-4 |
Description: | Sorter bin home switch |
Error code: | U6-1 |
Description: | Main PWB |
Error code: | U6-2 |
Description: | RAM Read/Write Check Error. When the AIOC PWB checked RAM read/write at activation, a mismatch of read and write data was detected. |
Causes: | Read/write of RAM on the PWBA MCU F failed. |
Remedy: | Check each AIOC PWB connector. Each connector is connected securely Y↓N→Connect each connector securely. Turn the power OFF and ON. U6-2 recurs. Y↓N→Completed Replace the AIOC PWB (PL 8.1) . |
Error code: | U6-3 |
Description: | NVM Data Defect. • NVM Header data and NVM 3 page data are mismatched. • Or, the NVM Write & Read area is not found. • Or, the NVM or Counter area is full. |
Causes: | A data error of NVM on the PWBA MCU F occurred. |
Remedy: | Check each AIOC PWB connector. Each connector is connected securely. Y↓N→Connect each connector securely. Turn the power OFF and ON. U6-3 recurs. Y↓N→Completed Replace the AIOC PWB (PL 8.1) . |
Error code: | U6-4 |
Description: | NVM Read/Write Cannot Be Executed. • During NVM read/write, the NVM Ack NG state was detected. • Or, during NVM repairs, an NVM write error was detected five times. |
Causes: | Read/write of the NVM on the PWBA MCU F failed. |
Remedy: | Check each AIOC PWB connector. Each connector is connected securely. Y↓N→Connect each connector securely. Turn the power OFF and ON. U6-4 recurs. Y↓N→Completed Replace the AIOC PWB (PL 8.1) . |
Error code: | U8-1, U8-2, U8-3, U8-4, U8-5, U8-6 |
Description: | Problem with exposure lamp, lamp sensor, lamp board |